Hello, I recently opened an account with wild.io and made a deposit. I won and proceeded to make two withdrawals. However, when I attempted the third withdrawal, I was asked to verify my account by providing my passport, bank statement, and a selfie. Despite having a balance of 272 dollars, my 38 dollar winning bet that I had placed four days ago wasn't paid out. I tried reaching out to them regarding verification and my bet through their chat feature, but they redirected me to security@wild.io. I've sent multiple emails but haven't received any response. Meanwhile, my documents are still pending verification on their site and I haven't received any updates or notifications via the email. Quite a frustrating experience, honestly.
здраствуйте,открил счет в wild.io,сделал депозит,вииграл,сначала два вивода сделал,а на третий сказали пройти верификацию,отправил паспорт,виписку из банка,селфи.тем более на балансе 272 дол,а виграшная ставка на 38 дол не виплаченная,тем более матч игрался 4 дня назад.начал писать в чат,на счет верификации и ставки,а они мне обращайтесь security@wild.io,писал,ни ответа ни привета,документи на сайте в ожидании,на мейл ничево не прийшло.как то так
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