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BetOnRed Casino Review

Casino not accepting new players

BetOnRed Casino is currently not accepting new players.

Browse all casinos
Uno Digital Media B.V.
Uno Digital Media B.V.
2022
> $20,000,000
OverviewUser reviews50Safety Index explainedDiscussion268

Casino not accepting new players

BetOnRed Casino is currently not accepting new players.

Browse all casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

BetOnRed Casino Review

When reviewing and assessing BetOnRed Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. BetOnRed Casino has a High Safety Index of 8.2, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our BetOnRed Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – BetOnRed Casino fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our BetOnRed Casino review, we extensively examined and analyzed the Terms and Conditions of BetOnRed Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Considering our estimates and the factual data we have collected, BetOnRed Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention BetOnRed Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, BetOnRed Casino has landed a High Safety Index of 8.2. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of BetOnRed Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BetOnRed Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about BetOnRed Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 92 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

BetOnRed Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

BetOnRed Casino has a Good User feedback score based on the 50 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

BetOnRed Casino is owned by Uno Digital Media B. V. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

BetOnRed Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

BetOnRed Casino supports 23 payment options. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Neosurf, Bitcoin (BTC), Bank transfer, ApplePay, PIX, Unified Payments Interface (UPI), IMPS, Google Pay, Revolut, Paybol, Aninda Havale, Aninda Mefete, PayFix (Turkey), Papara, Interac, Ripple (XRP), Litecoin (LTC), Ethereum (ETH).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 3,000 per week
EUR 10,000 per month
USD 1,000 per day
USD 3,000 per week
USD 10,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at BetOnRed Casino in the table below.

Language Website Customer support Live chat
Slovak Yes No No
English Yes Yes Yes24/7
English Yes Yes Yes24/7
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
German Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Bulgarian Yes No No
Czech Yes No No
Greek Yes No No
French Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Norwegian Yes No No
Hungarian Yes No No
Romanian Yes No No
Turkish Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BetOnRed Casino, managing your account, withdrawals, or other matters. BetOnRed Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at BetOnRed Casino

BetOnRed Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 114 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, Evoplay, Push Gaming, Eyecon, BGaming, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Belatra Games, Booongo (BNG), Relax Gaming, Betgames, EXCO Game Studio, Jelly, PearFiction Studios, Happyjokers Originals, Turbo Games, Half Pixel Studios, Platipus, Slotopia, Amigo Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, Aviatrix, Nailed it! Games, All For One Studios (ALL41), Kiron Interactive, Galaxsys, Northern Lights Gaming, Mascot Gaming, Triple Edge Studios, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, 100HP Gaming, MGA, Neon Valley Studios, Max Win Gaming, Iconic21 (BETER Live), High Limit Studio, Pulse 8 Studios, RTG Slots, AvatarUX, Peter & Sons, Shady Lady, Aurum Signature Studios, Games Global, Winfinity, Golden Rock Studios, Stormcraft Studios, 4ThePlayer, Smartsoft Gaming, Oros Gaming, Swintt, Slingshot Studios, Alchemy Gaming, Bulletproof Games, Skillzzgaming, Reflex Gaming, Fortune Factory Studios, Spribe, Gamomat, TrueLab Games, Bang Bang Games, Foxium, Buck Stakes Entertainment, SlotMill, Onlyplay, Crazy Tooth Studio, Gaming Corps, Penguin King, VoltEnt, Switch Studios, Gamebeat, Fugaso, Felix Gaming, Gamevy, Fazi, SpinPlay Games, Neko Games, Retro Gaming, Gold Coin Studios, Gamzix, 1spin4win, Zillion Games, Popiplay, BetOnRed Originals, Apparat Gaming, Just For The Win, Clawbuster, Snowborn Games, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Ka Gaming.

Bonuses and codes offered by BetOnRed Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 12 bonuses from BetOnRed Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on BetOnRed Casino bonuses for additional information about this casino's offers.

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (18)
English customer support
All languages (11)
English live chat
All languages (11)

Game providers

Show all (114)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Big Time Gaming
  • Yggdrasil Gaming
  • Tom Horn

Casino screenshots

betonred_casino_homepage_desktop
betonred_casino_promotions_desktop
betonred_casino_homepage_mobile
betonred_casino_promotions_mobile

Positives

  • Games from more than 110 providers
  • Offers interesting promotions and tournaments
  • Average withdrawal limit
  • Wide selection of game genres
  • Phone support available
  • Live chat support is available 24/7
  • Wide range of languages and currencies

Negatives

  • Not all payment methods are available for all countries

Interesting facts

  • International casino
  • Deposits need to be wagered 3x before a withdrawal is requested
  • The company focuses on both casino and sports betting
  • The minimum withdrawal amount is €/$ 50 (or any equivalent currency)
User reviews (50)

User reviews of BetOnRed Casino

This is a place to share experience with BetOnRed Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 50 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 3 months ago
They closed my account without any reason, with an administrative decision, and they are not willing to give a reason, of course they waited until I reached the gold 3 level, which requires €27,000.
  • Very fast withdrawal at gold level, Revulotra approx. 6 hours
  • Helpful customer service
  • Lots of bonuses at Gold level
  • Sometimes RTP could be better
• 4 months ago

I have problems with verification(they have), rejected about 15 documents and now they not answering on my email.
They wanted me to submit some answers about my earnings and job which I did.
Sent them few mails last days about my verification and withdrawal and they are not responding, I have money on my account.
After I sent 30+ documents for verification, they asked me to sent them document about my earning which is strictly private and has password, which screenshots I sent, now they want me to contact bank to open that file and so I can sent them...this is bullying just so u give up on your earning, mistreatment..

  • ok offer
  • ignoring emails
  • dalay on withdrawals
  • asking unnecessarly doucments, multiple
BetOnRed Casino
Hello, Brunomk98!
We're sorry to hear that your experience fell short of expectations.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
Best regards,
BetOnRed Team
• 7 months ago
Quick and easy verification, bonuses as bonuses sometimes something extra. Hassle-free payouts. Thick
winnings. If you play fair there are no problems. At the moment I highly recommend it! Mobile version could be a bit better but overall it's OK. Add back Skrill utorg for PL players pls
BetOnRed Casino
Hello, KeTaMiNka!
Thank you so much for your wonderful feedback! It’s incredibly rewarding to know you enjoyed your time at our casino. Providing an exceptional experience for our players is what we strive for, and we’re thrilled to have met your expectations.
Your support means a lot to us, and we look forward to welcoming you back soon!
Best regards,
BetOnRed Team
• 8 months ago
Nice casino with very modern software and graphics.
I was satisfied from the first time with his playfulness.
And very importantly, payments are in your account within 24 hours.
I consider it honest and good and overall I am happy.
  • Fast withdrawals within 24 hours, compared to other casinos which can take up to 6 days.
  • Nice design and thoughtful
  • variety of games
BetOnRed Casino
Hello, zetaamar11!

Thank you for your wonderful review! It truly means a lot to us to hear that you had a great experience. Your satisfaction is our top priority, and your kind words inspire us to keep delivering outstanding service. We sincerely appreciate your support and look forward to welcoming you back soon!

Best regards,
BetOnRed Casino Team
• 9 months ago
Overview not a bad casino more like a nine casino but with another name because the promotions are the same bonuses the same interface the same in short nine casino but with another name rtp acceptable you have to bet a lot to get any return !
Chat friendly
Next day withdrawals to digital wallet !
Not a bad casino
  • Fast withdrawals
  • Rtp acceptable
  • Wide range of slots
  • Good live chat
  • The first few times you're unlikely to win, you have to bet a lot
BetOnRed Casino
Hello!
Thank you for sharing your valuable feedback! We really appreciate you being a customer. We will be happy to see you on our platform again.
Best regards,
BetOnRed Team.
• 9 months ago
It is one of the most reliable and clear casinos I have ever played at. Connections do not fail and withdrawals arrive. Good customer service. My favorite casino without a doubt.
  • Pretty fast refunds
  • Clear interface
  • Good customer service
  • Free spins often
  • Maximum withdrawal of the day 2500
BetOnRed Casino
Hello!
Thank you for sharing your valuable feedback! We really appreciate you being a customer. We will be happy to see you on our platform again.
Best regards,
BetOnRed Team.
• 1 year ago
a few wins and immediately blocking of promotions and limits and a lot of verification
  • appearance of the page
  • quick limits
  • make it difficult to withdraw
  • they block, limit winnings
BetOnRed Casino
Hello there!

We are sorry that our site did not meet your expectations.By registering on our website you confirm that you have read and accepted our terms and conditions. We are sorry that the verification process makes you feel this way, but please note that we operate according to our rules, which should be respected. Please note that Google Pay has an option to provide a receipt which you can claim by the application as well.

Best Regards,
BetOnRed Casino Team
• 1 year ago
In short, I waited 4 hours for a deposit. 150 euros with a 150 euro bonus, 10 free spins on 1, 1.50 and 2 euros. Maximum win 50 euros. You get free spins on 0.10 euros for your deposit. You can play them yourself. With the very cheap free spins on 10 cents you can see what kind of winnings this casino pays out.
  • Many games like all other casinos
  • Same means of payment as everyone else
  • Nothing new
  • Support deletes account upon request
  • Very slow deposits
  • Very poor chances of winning
BetOnRed Casino
Hello!
We are sorry that our site did not meet your expectations. However, we always try to reward our customers with good bonuses, moreover we have daily wheels with their prizes, loyalty program and a lot of others promotions. In order to check them all, please check our Promotions and Bonus terms sections.
We hope for your understanding.
Best regards,
BetOnRed Casino Team
• 1 year ago
Now... where to start. I deposited at this casino using my credit card via Gpay. I played a few games and made a wager X1 in total. Came to verification time, their very bad service they use to reject my request. I had to wait 6 long days before getting an answer from their customer service. They asked me this: "You need to provide proof of deposit dated 2024-10-19 04:36:10 for the amount of 20.00 EUR. It must contain your name, transaction amount, recipient's name, transaction ID, time and date;" Anyone who has ever paid with Gpay knows very well that they don't send emails or leave transaction records anywhere. So I provided them with proof that the payment had gone through my bank account, and I also provided them with a void cheque. Even they know very well that there is no trace when a transaction is made with Gpay. I've tried as hard as I can to provide them with any other proof of identity, but they just won't cooperate. Unfortunately, the only way for me to get my money back was to make a charge back. I recommend that you never approach this casino.
  • bad customer service
  • absurd verification proof asked
  • don't want to cooperate
BetOnRed Casino
Hello there!

We are sorry that our site did not meet your expectations.By registering on our website you confirm that you have read and accepted our terms and conditions. We are sorry that the verification process makes you feel this way, but please note that we operate according to our rules, which should be respected. Please note that Google Pay has an option to provide a receipt which you can claim by the application as well.

Best Regards,
BetOnRed Casino Team
• 1 year ago
I really like the layout of the site, its user friendly and straight forward. I love the bonuses too!
  • Very easy to use
  • Lots of games
  • Bonus worked
BetOnRed Casino
Hello!
Thank you for sharing your valuable feedback! We really appreciate you being a customer. We will be happy to see you on our platform again.
Best regards,
BetOnRed Team.
• 1 year ago
Very happy with this casino overall, had no issues with verification or withdrawing the funds. So far my every withdrawal request has been processed in less than 24 hours.
My only issue is that the non-deposit bonuses you get from like placing on the leaderboards in a tournament run by casino and such can only be wagered after you lose your real money, as you always first play with your real money balance.
  • Fast verification
  • Fast withdrawals
  • Pleasant site layout
  • Helpful Live Chat
  • Big selection of slots providers
  • No ELK Studio slots :(
  • Non-deposit bonuses that you get on site from tournaments and such can't be wagered until you lose your real money
  • Original games could use some lower house edge
BetOnRed Casino
Hello!
Thank you for the feedback - we really appreciate you taking the time to share your thoughts. It's great to hear that you've enjoyed being one of our customers. We look forward to welcoming you back to our platform again soon.
Best regards,
BetOnRed Team.
• 1 year ago
Very good casino. Fast deposits and hassle-free withdrawals. I recommend 10/10.
  • Fast withdraw
  • Clear website
  • Helpful staff
BetOnRed Casino
Hello!
Thank you for the feedback - we really appreciate you taking the time to share your thoughts. It's great to hear that you've enjoyed being one of our customers. We look forward to welcoming you back to our platform again soon.
Best regards,
BetOnRed Team.
• 1 year ago
Apparently they don't accept German players, but I lost several thousand euros in one week without having a chance of winning anything bigger.

I would save my money, I know how it is for many people but you have definitely lost out here.

They give out a lot of cashback, which makes it questionable to me whether something like that can be financed unless you restrict the possibility of fair play.

Unfortunately I had this bad experience and hope this review can save someone from it.
  • Loyaut , many games
  • Rtp is damn bad
  • Man does not get a bigger win
  • Deposits are played down
BetOnRed Casino
Hello, Blerko!
Thank you for your review, and we are sorry that you encountered such a difficulty. As we can see in the system, you received all possible loyalty bonuses and cashback.
The RTP of our slots starts at 95% and our high volatility slots have a chance to win the jackpot. However, remember that winning combinations are determined completely randomly, and sometimes it may take some time before you receive a win.
Winning is not guaranteed, and we encourage you to play responsibly and within your capabilities.
We hope for your understanding.
Best regards,
BetOnRed Team.
• 1 year ago
A lot of slot games,good casino designe,but I dont like here bonuses they are really poor,RTP is not bed and suuport is friendly also verification procces is fast and withdrawal is up to 24 hours ( have one withdrawal of 1000 eu)
  • Fast verification
  • Fast withdrawal
  • Good suuport
  • RTP not bad but can be better
  • Bad bonuses for depositors
  • I lost more then withdrawal
BetOnRed Casino
Hello!
Thank you for your valuable review! We try to make our bonuses as interesting as possible and add new promotions every time. You can check their requirements in the Promotions or Bonus terms section. We wish you good luck!
Best regards,
BetOnRed Team.
• 1 year ago
The bonus offers are big lies. When I deposit the minimum and back to casino, I noticed that min deposit is changed to higher one . First times I thought I made mistake and didn't read carefully,but it happened everything so I am sure now that they change minimum amounts all the time, when you get trapped and deposit, and customer service never satisfying. Big liars
  • Bonus big lie
BetOnRed Casino
Hello!
We are sorry that our site did not meet your expectations.We try to make our bonuses as interesting as possible and add new promotions every time. You can check their requirements in the Promotions or Bonus terms section. We wish you good luck!
Best regards,
BetOnRed Team.
• 1 year ago
Up to a certain point, the casino was perfect. It offered many bonuses, I even gained VIP level. Unfortunately, the casino is like that as long as you deposit more than you withdraw. Deposits and withdrawals went smoothly until suddenly a good series of withdrawals occurred. Currently I can make deposits and still lose money, but my withdrawals are blocked because my account is under review. The casino didn't even inform me about this fact. I received conflicting information on support and of course I did not receive information about the reason for checking my account. Many days have passed and my case has not been resolved. My opinion of this amazing casino has changed completely and I do not recommend this casino to anyone. This is not a safe place to play because they can block your payments overnight without informing you about this fact and without giving a reason for such a block or giving a time when the matter will be resolved.
  • Nothing positive.
  • - bad support
  • - they can block Your withdrawals with any infomations. You can still make deposit and loose Your money but You cant make any withdrawals.
BetOnRed Casino
Hello,

To facilitate clarification of your request and provide more effective assistance, we kindly suggest that you contact us by email at the following address: [email protected]. When contacting us, please remember to use the email address registered in your casino account and in the subject line of the email, please include 'CasinoGuru & your CasinoGuru username'.

We are committed to following up and providing more detailed information to meet your needs.

Sincerely,
BetOnRed Team
• 1 year ago
SCAM!!!! DON'T MAKE DEPOSITS!!
I made a deposit of €20 and a withdrawal of €24.14 appeared in my account.
After complaining, they told me that international transactions may incur a surcharge.
DON'T WASTE YOUR MONEY, PLAY IN ANOTHER CASINO!!
  • SCAM
  • NULL customer service
BetOnRed Casino
Hi there,
We are sorry that our site did not meet your expectations. When you make a deposit, we warn you that your bank may charge a commission; we do not charge a commission from our side.
We hope for your understanding.
Best regards,
BetOnRed Team.
• 1 year ago
Poor support, slow withdrawals, games with below average RTP
Extract very high or minimum values
  • Poor support, slow withdrawals, games with below average RTP Withdraw very high or minimum values
  • Poor support, slow withdrawals, games with below average RTP Withdraw very high or minimum values
BetOnRed Casino
Hi there,
We are sorry that our site did not meet your expectations. The satisfaction of our customers is very important to us and in order to examine your case in more detail please contact us via e-mail [email protected] and put "CasinoGuru" in the subject, we will be glad to help you.
Best regards,
BetOnRed Team.
• 1 year ago
Everyone should be very cautious of this casino I had a large sum withdrawal that keep getting reversed continuously was told this was due to Incorrect or missing beneficiary address/City/Postal code which was a lie as the information i provided was correct.I provided screenshots of my bank statement.Most of my emails went unanswered and support live chat was not helpful .I ended up gambling my funds that i couldn't take out and closing my account.Terrible experience.Beware

Also i don't now whats the point of the casino replying on this post then ignoring me when i reach out via email. I thought you would like the opportunity to investigate my negative experience with the casino.I guess not
  • Terrible experience
BetOnRed Casino
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
• 1 year ago
I can only give a BIG WARNING:

Under no circumstances should you deposit money here if you expect a win that you would like to have paid out!

Betonred violates their own terms and conditions regarding the processing time for payouts (maximum 24 hours) and when you ask after more than 50 (!!!) hours, all you hear is that a "different department" is dealing with, what can take many days!
At that time I PROVENLY already had 8 (!!!) open withdrawal requests and another 50,000 euros on my player account!

The stalling tactic I mentioned from the beginning worked perfectly because due to my incredible anger I lost my WHOLE credit of more than 60k and will now immediately hand the matter over to my lawyer with all the details and evidence!

THIS WILL CERTAINLY HAVE CONSEQUENCES AND I WILL MAKE THESE EVENTS PUBLIC IN ALL MEDIA!!!

To everyone who is interested in making a deposit at Betonred: Read the other reviews beforehand, because many users report exactly the same thing...
  • See Review!
• 1 year ago
Bad support, slow withdrawals, games with below average RTP
Withdrawals very high or minimum values
  • Few providers
  • Slow withdrawals and high withdrawal limit
BetOnRed Casino
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
• 1 year ago
Beware of this casino. Even though I am banned from their sister casino due to gambling addiction. So they let me gamble away a lot of money at their casino. When you question this in the chat, they are rude and take no responsibility at all. I think it indicates a rogue casino that takes advantage of gambling addicts. Put your money at another more serious casino instead and stay away from betonred!

After a bad review, you are prompted to contact support again so that they can look into the matter. Once you contact the support they are still rude and refuse to look into the case and avoid the question about their comment on Casino guru. This only indicates that they do not take responsibility for anything and their response comments on casino guru are fake. So I advise everyone to stay away from here this is a really bad casino.
  • Exploits gambling addiction
  • Unfriendly support
BetOnRed Casino
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
• 1 year ago
I am leaving a negative review at the moment. Subject to change but currently I now have an ethereum deposit outstanding and not credited to my account for over 72 hours. I've contacted support multiple times and am told "they've escalated it to the correct department". What does that even mean when there is no contact from anyone at all anywhere. Deposits should not take this long and the lack of communication from the casino throughout the process is problematic.
BetOnRed Casino
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
• 1 year ago
Notice they have so many negative reviews? Won’t like to put down someone’s business but they’re taking Customers for granted. I didn’t want to fund there again I got a 100% bonus text I decided to play with a lil money. Deposited on the 29th it’s been 2 days and it hasn’t arrived. No on site receipt to show i started a deposit at all. And customer care are under experience and can’t solve your problems
  • Deposit might not arrive
  • They take so long to payout your winnings
  • Inexperienced customer customer service
BetOnRed Casino
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
• 1 year ago
Very bad experience. I wanted to play with them because they offer a good game, and they offer a welcome bonus. When I deposited, I saw that no bonus was available. I contacted the livechat to inform them of the problem and was told that the problem had been solved and that the bonuses would be visible soon. I waited before depositing and a few hours later, still nothing, no bonus. I contacted customer service again, who told me they'd pass on the information, that there was nothing else they could do. I waited several more hours and finally, having run out of patience, I deposited without a bonus.
After having played my two deposits, I contacted customer service, saying that I had waited all day without any response and that I therefore had to deposit without a bonus, asking them to make a gesture by crediting me the bonuses manually, given that the problem was not on my side, and that I had tried to solve the problem even before depositing.
I was told that this was not possible, but that the problem had suddenly been solved and that I was eligible for bonuses from now on. What a shame! Too bad, because the site itself is very well done. I asked for my account to be closed.
  • Clear website
  • Unclear customer support
  • Bonus bug
BetOnRed Casino
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
• 1 year ago
Bad betting house/casino. I don't recommend it to anyone. They only offer bonuses for losers, in which you have to lose all the real money to be able to use the bonus, and our account is conditioned until we complete the bonus,
that is, either we lose the real money or we cancel the bonus. Customer support does not solve anything at all, they just pass the information to "the relevant department" and consider the situation resolved. The bookmaker says that withdrawals take around 24H, and never more than 72H, I have a withdrawal pending for 96 Hours/4 days that has not been processed. I don't recommend it to anyone, terrible experience. 2/10.
  • Reasonable website
  • Worst bonuses on the market, all with very high rollover and only bonuses for losers. In this bookmaker/casino nothing is "free", everything is subject to conditions and rollovers.
  • Surveys that take a long time or are not processed at all.
  • Horrible customer support, doesn't help at all, just passes the information to "the relevant department" and we never hear back.
  • I don't recommend it to anyone.
BetOnRed Casino
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
• 1 year ago
Good casino seriously pays in minutes good casino, good games very good app, and staff. congratulations.
  • Seriously good
  • Pay quickly
BetOnRed Casino
Hello!

Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Best regards,
BetonRed Casino Team
• 2 years ago
I registered 2 days ago. I deposited 20 euros by credit card. I won and now have 9500 euros in my account. Any payment request is rejected, first without explanation and then with the reason that I did not enter my name correctly on the payout page.
However, there is no field to enter the name...Chat is not helpfull.
BetOnRed Casino
Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.
• 2 years ago
very good kasyno.
simple terms for bonus
5 deposits bonus.
very fast cashout - WITHOUT VERYFICATION (I cashout 400e)
very helpful support
BetOnRed Casino
Hello!

Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Best regards,
BetonRed Casino Team
• 2 years ago
It won't let me enter the page because it tells me it's a fraud and I have 30 euros in my account from days ago.
BetOnRed Casino

Thank you for your review.Sorry to hear about this negative experience with our casino.You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
BetOnRed Casino Team.
Safety Index explained

Safety Index of BetOnRed Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetOnRed Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Unfair terms and conditions

  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Read more
  • Casino voids gaming account balances after less than four years of account inactivity
    T&C copied from the casino's website (in English):
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Complaints about BetOnRed Casino and related casinos

(123)
123All0Opened1Unresolved41Resolved81Rejected

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