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All40,386Opened938Unresolved5,233Resolved12,688Rejected21,527
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Our verdict Unjustified complaint

ExciteWin Casino - Player was denied a welcome bonus.

Closed Submitted: 02 Dec 2023
Disputed amount: €25
Safety Index 9.3 Very high
Our verdict Case closed

Raging Bull Slots Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 02 Dec 2023
Disputed amount: $792
Safety Index 5.2 Below average
Our verdict Failed self-exclusion

Scooby Bet Casino - Player seeks assistance for implementing responsible gaming measures.

Unresolved Submitted: 02 Dec 2023
Black points: 166
Disputed amount: €300
Safety Index 6.7 Above average
Our verdict Case closed

HitNSpin Casino - Player unable to deposit money for withdrawal.

Resolved Submitted: 02 Dec 2023
Disputed amount: €30
Safety Index 9.8 Very high
Our verdict Case closed

MyStake Casino - Player is struggling with account verification and withdrawal.

Resolved Submitted: 02 Dec 2023
Disputed amount: €500
Safety Index 9.7 Very high
Our verdict Case closed

Zip Casino - Player's winnings were confiscated due to alleged 'prohibited strategies'.

Resolved Submitted: 02 Dec 2023
Disputed amount: €1,918
Safety Index 8.8 High
Our verdict Player stopped responding

Slotmaniax Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 02 Dec 2023
Disputed amount: €1,900
Safety Index 7.6 Above average
Our verdict Case closed

V.Vegas Casino - Player's withdrawal is being blocked repeatedly.

Resolved Submitted: 02 Dec 2023
Disputed amount: 1,000 zł
Safety Index 9.8 Very high
Our verdict Case closed

RichPrize Casino - Player's Withdrawal Delayed and Account Blocked.

Resolved Submitted: 02 Dec 2023
Disputed amount: 550 CHF
Safety Index 6.8 Above average
Our verdict Other

Yukon Gold Casino - Player’s winnings are delayed due to extensive ID check.

Closed Submitted: 02 Dec 2023
Disputed amount: C$39,000
Safety Index 9.5 Very high
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