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All43,169Opened854Unresolved5,772Resolved13,716Rejected22,827
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Our verdict Unjustified complaint

Extra Vegas Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 11 May 2020
Disputed amount: €549
Safety Index 6.3 Below average
Our verdict Unjustified complaint

Planet 7 OZ Casino - Player’s account has been closed.

Closed Submitted: 11 May 2020
Disputed amount: ??
Safety Index 7.9 Above average
Our verdict Player stopped responding

Casinochan - Player’s winnings have been confiscated.

Closed Submitted: 11 May 2020
Disputed amount: C$700
Safety Index 7.5 Above average
Our verdict Player stopped responding

House Of Pokies Casino - Player’s winnings from a bonus have been cancelled.

Closed Submitted: 11 May 2020
Disputed amount: A$1,000
Safety Index 2.9 Very low
Our verdict Unjustified complaint

Casino Venetian - Player wishes to close his account.

Closed Submitted: 10 May 2020
Disputed amount: £1,500
Safety Index 4.8 Low
Our verdict Player stopped responding

Casinochan - Player’s struggling to complete KYC verification.

Closed Submitted: 09 May 2020
Disputed amount: C$500
Safety Index 7.5 Above average
Our verdict Against fair gambling

Spicy Spins Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 09 May 2020
Black points: 304
Disputed amount: €704.01
Safety Index 3.7 Low
Our verdict Unjustified complaint

True Blue Casino - Player’s winnings were confiscated due to maximum cash-out.

Closed Submitted: 09 May 2020
Disputed amount: A$12,500
Safety Index 7.6 Above average
Our verdict Other

Spin Million Casino - Player wishes to be excluded from the email list.

Closed Submitted: 09 May 2020
Disputed amount: ??
Safety Index 2.8 Very low
Our verdict Player stopped responding

Casino 2020 - Player’s deposit has been deducted twice.

Closed Submitted: 08 May 2020
Disputed amount: £20
Safety Index 8.7 High
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