Author: Matej Novota |
This review was last updated: 2020-02-05T00:00Z
We've thoroughly reviewed House Of Pokies Casino and gave it a very bad reputation rating, which means it's one of the worst casinos to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because House Of Pokies Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.
According to our research and estimates, House Of Pokies Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
House Of Pokies Casino is operating without a valid license.
We currently have 9 complaints directly about this casino in our database, as well as 23 complaints about other casinos related to it. Because of these complaints, we've given this casino 31,098 black points in total, out of which 26,188 come from related casinos. You can find more information about all of the complaints and black points below.
As you can see from all of the information in our review, House Of Pokies Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.
Complaints about House Of Pokies Casino and related casinos (32)
We have conducted extensive research on the web and as a result we have found following 32 complaints on House Of Pokies Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give House Of Pokies Casino a Very Bad reputation.
Direct complaints about House Of Pokies Casino
No reaction, passive regulator
Black points: 2437
Player has been asked to provide documents for additional verification.
The player from Australia is struggling to verify his account. Now the casino asked to provide more documents again for additional verification.
The player from Australia has been accused of breaking the Bonus T&Cs by playing restricted games. Casino forfeited all the winnings generated from the bonus play. We closed the complaint as ‘unresolved’ because the casino failed to reply.
The player from Australia has been accused of breaking the Bonus T&Cs by playing restricted games. Casino forfeited all winnings generated from the bonus play. We closed the complaint as ‘unresolved’ because the casino doesn't reply to complaints.
Player was accused of breaking the Bonus T&Cs and lost her winnings.
The player played with a bonus and managed to win A$1200. When she made a withdrawal request, she was informed that she broke the Bonus T&Cs and the winnings would be voided. However, the player is convinced she hasn’t broken any rules. We closed the complaint as ‘unresolved’ because the casino failed to reply.
Complaints on related Bonza Spins Casino (Same management)
Black points: 27680
(13,840 for this casino)
Player's withdrawal is delayed due to a long verification process.
The player made a withdrawal request, but it wasn’t successful and her account was closed. The casino requested additional documents for verification. The player finds the process too time-consuming. It seems the player's game history was deleted. The casino stopped responding to this complaint and failed to prove otherwise. We closed it as unresolved.
Player is displeased with the casino's Bonus T&Cs.
The player played with a bonus and managed to complete the wagering and win A$5000. He went through a strict verification process and his documents were finally accepted. When the player received his winnings, he noticed the amount was only A$150. According to the casino, the reason for this was the breaking of the max bet rule. We closed the complaint as ‘unresolved’ because the casino failed to reply.
Player was accused of a max bet breach despite their VIP status.
The player's winnings were voided due to a max bet breach. The player said that indeed he place a higher bet than what was allowed for a regular play but that as a VIP player he could place such bet. The casino apologized for this misunderstanding but downgraded the player's level. The player said this was done without prior notice. The casino didn't react to this complaint.
The player from Australia has been accused of breaching bonus terms by placing a single bet greater than $8. Therefore, the winnings were confiscated. The player’s level used to be a VIP, which allowed a higher maximum bet when completing wagering requirements. It seems that the player’s tier has been degraded without prior notice. We closed the complaint as ‘unresolved’ because the casino failed to reply.
The player from Australia has been accused of breaching bonus terms by placing a single bet greater than the allowed one. Therefore, his winnings were confiscated. We closed the complaint as ‘unresolved’ because the casino failed to reply.
Unsuccessful verification and accusations of duplicate accounts.
The player complained he had issues getting his account verified, the casino was taking too long to process each step, and in the end, they accused him of duplicate accounts and closed his account. The player said he didn't have any duplicate accounts and that he got paid by the casino in the past.
Complaints on related Spin Million Casino (Same management)
Black points: 2464
(1,232 for this casino)
The player contacted the casino several times, trying to self-exclude. Live chat support offered him a special bonus and tried to convince him to only set a deposit limit and continue playing. We closed the complaint as ‘unresolved’ because the casino failed to reply to our messages.
Player claimed that the casino failed to self-exclude him and demanded his deposit money back. The casino claimed no deposits were made during this process.
The player made a couple of attempts to close his account due to gambling addiction but the casino representative convinced him to set up a monthly deposit limit instead. Shortly after that, the player eventually decided to close his account and demanded the casino to pay him his deposits of €4,450 back. On the other hand, the casino made their final decision when they decided to not to pay the player back because all of his self-exclusion requests were never finalized and no deposits were made in the mean time.
You need to deposit at least $20 to be eligible for this bonus.
This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
Wagering requirements: 35x (bonus + deposit)(restrictions apply)This bonus can only be used on these types of casino games: Slots.
You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
For example, if you deposit $100 and get a $100 bonus, you will have to wager $7,000 in total ($200 * 35) before being allowed to make a withdrawal.
This bonus can only be used on these types of casino games: Slots.
Maximum bet: $7.99 or 19% of starting bonus value (lower value applies)
You cannot bet more than $7.99 or 19% of the intitial value of your bonus while playing with bonus funds. The lower of the two values applies. If you get a $100 bonus, your maximum bet will be $7.99, because it is lower than $19 (19% of $100). If you break this rule, the casino may confiscate your winnings.
You should get this bonus relatively FAST,
Bonus expiration: 7 days
According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is relatively fast.
The bonus expires 7 days after being added to your account. If you don’t manage to clear the wagering requirements by then, the remaining bonus amount will be deducted from your account.
Free spins: up to 100 spins on various games, $0.1 per spin (up to $10 total value)
Alongside this deposit bonus, you will also get up to 100 free spins. Each free spin has a value of $0.1, which means that the free spins add up to $10 to the value of this bonus.
Free spins conditions: 35x WR,
$100 max cashout,
20 spins per day
The amount you win from your free spins will be added to your account as bonus funds. You then need to wager that amount 35-times to convert it into real money.
If you win $10 from free spins, you will then have to wager $350 ($10 * 35) to convert it.
The amount of money you can withdraw from your free spins winnings is limited to $100. Any winnings over this limit will be forfeited.
You can only use 20 free spins daily. This means that it will take you 5 days to play all 100 of your free spins.
New players only
Read the bonus terms and conditions carefully