HomeOnline casinosCasinochan review
Casinochan review
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Show all (23)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • INSTADEBIT
  • Maestro
Withdrawal limits
 per month
C$50,000
 per week
C$16,000
 per day
C$4,000
Dama N.V.
Dama N.V.
2019
> $1,000,000
OverviewBonusesUser reviews14Safety Index explainedDiscussion7Payment methods23
Recommended casinos for you
Funrize Casino Logo
1.Funrize Casino
Guru choice
Tao Fortune Casino Logo
2.Tao Fortune Casino
Great customer support
Stake Casino Logo
3.Stake Casino
Live chat available 24/7
Show more

Casinochan Review

Casinochan has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Casinochan has a High Safety Index of 8.0, which makes a recommendable option for most players in terms of fairness and safety. Read our Casinochan review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – Casinochan fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Casinochan, we meticulously evaluated and analyzed the Terms and Conditions of Casinochan. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Based on our estimates or gathered data, Casinochan is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention Casinochan. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, Casinochan has landed a High Safety Index of 8.0. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Casinochan is interconnected with 17 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Casinochan. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of Casinochan evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casinochan to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Casinochan

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 2 complaints directly about this casino in our database, as well as 19 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,017 black points in total, out of which 1,100 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Casinochan user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Judging by the 26 user reviews given to Casinochan, it has a Great User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Casinochan is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

Casinochan has licenses from licensing organizations in the following countries or regions: Curaçao (Curaçao Gaming Authority), Comoros (Anjouan Gaming).

Payment methods, win and withdrawal limits

Casinochan supports 23 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Maestro, Neosurf, Bitcoin (BTC), idebit, Bank transfer, Rapid Transfer, MiFinity, CashtoCode, Ethereum (ETH), Revolut, Interac, Tether (USDT), Litecoin (LTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Coinspaid.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 4,000 per day No win limit
EUR 16,000 per week
EUR 50,000 per month
CAD 4,000 per day
CAD 16,000 per week
CAD 50,000 per month
AUD 4,000 per day
AUD 16,000 per week
AUD 50,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Casinochan in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish No Yes Yes24/7
Portuguese No Yes Yes24/7
German Yes Yes Yes24/7
Italian Yes Yes Yes24/7
French Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casinochan, managing your account, withdrawals, or other matters. Casinochan has a good customer support, judging by the results of our testing.

Casino games and slots available at Casinochan

Casinochan offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 140 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Leander Games, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Betgames, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Platipus, Slotopia, Wizard games, RFranco Games, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, OneTouch, JDB Gaming, Kiron Interactive, Urgent Games, Galaxsys, Revolver Gaming, Reevo, Bitpunch, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, PGsoft (Pocket Games Soft), Jade Rabbit Studio, Reel Play, Atomic Slot Lab, TVBet, RCT Gaming, 100HP Gaming, Max Win Gaming, OctoPlay, HungryBear, Ready Play Gaming, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, F*Bastards, Live88, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, Winfinity, 4ThePlayer, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, SpinOn, RevDev, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Spribe, Gamomat, Expanse Studios, TrueLab Games, Spearhead Studios, NowNow Gaming, Bang Bang Games, Copacabana Games, SlotMill, Vivo Gaming, Onlyplay, Oryx Gaming, Nucleus Gaming, Gaming Corps, VoltEnt, Gamebeat, Koala Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Retro Gaming, PoggiPlay, Winspinity, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, Clawbuster, Rogue Gaming, Electric Elephant, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.

Casinochan bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 4 bonuses from Casinochan:

  • 50% up to $100 and 30 extra spins
  • 50% up to $100 and 30 extra spins
  • 100% up to $100 and 30 extra spins
  • 50% up to $100 and 30 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (23)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • INSTADEBIT
  • Maestro
Withdrawal limits
 per month
C$50,000
 per week
C$16,000
 per day
C$4,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Real GamesVerified by Gamecheck

Language options

us
English website
All languages (4)
us
English customer support
All languages (6)
us
English live chat
All languages (6)

Game providers

Show all (140)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • TaDa Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • ELK Studios

Casino screenshots

casinochan_homepage_desktop
casinochan_game_gallery_desktop
casinochan_promotions_desktop
casinochan_homepage_mobile
casinochan_game_gallery_mobile
casinochan_promotions_mobile

Positives

  • Good selection of game providers
  • Multiple currencies in one account
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Some unresolved complaints
Casino Bonuses

Casinochan bonuses

Browse all bonuses offered by Casinochan, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (14)

User reviews of Casinochan

This is a place to share experience with Casinochan. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 months ago
I liked the bonus structure. Its not confusing like on some other platforms. I got free spins right after signing up and even had a small win of 75 bucks from them. Everything felt fair and transparent.
  • Bonus structure
  • Promos
  • Fast transaction
Casinochan
Hello, thanks for sharing! We’re glad you found the bonus structure clear and easy to use. Congrats on the $75 win from the free spins 🎉 Transparency and fairness are exactly what we aim for. Enjoy your time at CasinoChan!
• 5 months ago
I didn't expect much, but I had a surprisingly smooth experience. I deposited, claimed the bonus, and played a mix of games. i cashed out 130$ without any issues. Everything loaded quickly, and I liked how intuitive the mobile version was.
  • Top deposit bonuses
  • Good wagers
  • Nice rtp
• 6 months ago
Got a welcome bonus when I first signed up, and it was better than I expected. Low wagering requirements and no hoops to jump through. I actually managed to cash out some of it, which never happens on other sites.
  • Low wagering
  • Good welcome bonuses
Casinochan
Dear Ritov4,

We're so glad you had a positive experience with our welcome bonus! It's fantastic that you found the wagering requirements low and were able to cash out some of it without any hoops. We believe in providing fair and straightforward bonuses.

Thanks for your kind words!
Casinochan Casino Team
• 7 months ago
Large assortment of popular games. Website works very well. Chat is always available on demand. VIP manager responds to email very timely and assists with any issues promptly.
  • On occasion when withdrawing proof of payments updated ID etc are necessary but is the same with all providers for security purposes and my VIP Manager Dana is amazing!
Casinochan
Dear Wish17,

What a wonderful review! We're so happy you're enjoying our large assortment of popular games and that our website works so well. It's also great to hear that our chat is always available and your VIP manager, Dana, is amazing and assists you promptly with any issues. Thank you for your kind words and for understanding the importance of our verification process!

All the best,
Casinochan Casino Team
• 7 months ago
Great selection of games and bonuses
Without too many requirements
  • Great vip treatment and manager Dana is the best, looks after us well!
  • Not enough time
Casinochan
Dear ZaneRobinson,

We're delighted to hear that you're enjoying our great selection of games and bonuses without too many requirements! It's fantastic that you're receiving great VIP treatment and that your manager, Dana, looks after you so well.

Thanks for your valuable feedback!
Casinochan Casino Team
• 7 months ago
Some casinos get stale after a few weeks. Here, new games keep popping up(pretty good quality games, not just any), and there's always a tournament or bonus drop going on. I like that I can log in and find something different every time.
  • Many tournaments and bonuses
Casinochan
Dear Vejak555,

We're so happy that you find our casino keeps things fresh and interesting! It's fantastic that new, high-quality games are always popping up and that there's always a tournament or bonus drop going on. We love that you can log in and find something different every time.

Cheers,
Casinochan Casino Team
• 1 year ago
CasinoChan is the only casino I play at. I like the VIP component here the most. There are a lot of cool bonuses, tournaments and promotions. It's always a pleasure to spend time playing. I would like to highlight the work of payment systems, there are no problems with both withdrawals and deposits at all.
  • Fast deposits and withdrawals
  • VIP component
Casinochan
Dear Prontera,

Thank you so much for your fantastic review! We strive to offer a seamless and enjoyable gaming experience, and we’re especially glad that both withdrawals and deposits have been smooth for you. Your positive feedback motivates us to keep improving, and we look forward to continuing to provide you with a great gaming experience!

Best regards,
CasinoChan Team
• 1 year ago
I been with casino chan for 3 year withdraw are quick , live support agent are nice and they are very good people ,never have any problem with them worth to try
Casinochan
Hello yvbs9fp2c2,

Thank you for being with Casinochan for the past three years! We’re thrilled to hear that you’ve had quick withdrawals and positive experiences with our live support team. We appreciate your kind words and recommendation. If you ever need anything or have any questions, don’t hesitate to reach out—we’re here to help!

Best regards,
The Casinochan Team
• 1 year ago
I've been playing casinochan for over 3 yrs I've enjoyed the games as well they have great bonus the online chat service are very helpful as well as the VIP team are good with there support I recommend this game to friends and family to play and have a shot at winning
Casinochan
Hello devenacox,

Thank you for being a loyal player for over 3 years! It’s wonderful that you’re recommending Casinochan to your friends and family—thank you for spreading the word! If you ever need anything or have any questions, we’re always here to help.

Best regards,
The Casinochan Team
• 2 years ago
Very good casino site
Great selection of games and good payouts
Fast withdrawals
Excellent customer support
Highly recommend !
  • Fast withdrawal payouts
  • Customer support
  • Game selection
  • Payouts
Casinochan
Dear Kaleashe,

Thank you for your fantastic review! Your recommendation means a lot to us, and we’re glad that Casinochan has met your expectations. If you ever need anything or have any questions, feel free to reach out—we’re here to help!

Best regards,
The Casinochan Team
• 2 years ago
Great casino, VIP manager Dana is amazing and is very generous with free bonuses and helpful/supportive with any queries I have. Generally withdrawals are in my bank account within 1-3 days, very fast!
Casinochan
Hello katechesson31,

Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with Casinochan, and that Dana has been amazing in supporting you with bonuses and queries. We’re glad that you’re enjoying the fast withdrawals as well. If you ever need anything or have any questions, don’t hesitate to reach out—we’re always here to help!

Best regards,
The Casinochan Team
• 2 years ago
Win just couple of times there smaller amount and after that lose a lot,avoid that casino
  • Fast cash out
  • Good support
  • Lot of games
  • I think is fake RTP
  • Low winings
Casinochan
Hi igorbohacek,

Thank you for your feedback and for sharing your experience with us. We’re glad to hear that you found our cash out process fast, our support team helpful, and that you enjoyed the variety of games we offer. We’re sorry to hear that your recent experience with winnings didn’t meet your expectations.
If you have any concerns or need assistance, our support team is always here to help.

Best regards,
The Casinochan Team
• 4 years ago
This is the best casino I have used. Great games, new games added regularly and excellent withdrawal system (within 48 business hours).
  • Great withdrawal system
  • Good games
  • New games added regularly
  • Good customer service
Casinochan
Dear Dawnabe,

Thank you for the glowing review! We’re thrilled to be your top choice for a casino. We appreciate your kind words about our customer service as well. If you ever have any questions or need assistance, feel free to reach out!

Best regards,
The Casinochan Team
• 4 years ago
So many better casinos out there. Worst casino I have experience, bad customer service (don’t help you) and couldn’t withdraw my winnings of 400$ without an extremely detailed bank deposit statement. Which in fact my bank said is probably a scam. Don’t waste your time try different casinos
Casinochan
Hello Zaider,

We’re sorry to hear that you had a disappointing experience with us. We take your concerns seriously, especially regarding customer service and the withdrawal process. Our goal is to ensure the security of all transactions while providing a smooth experience for our players. We apologize if this process caused frustration.
Your feedback is important to us as we strive to improve.

Best regards,
The Casinochan Team
Safety Index explained

Safety Index of Casinochan explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casinochan. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Players claiming one too many bonuses risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
    T&C copied from the casino's website (in English):
    Read more
  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Read more
  • Use of specific responsible gaming tools puts players at a disadvantage
    T&C copied from the casino's website (in English):
    Read more
  • Players who only deposit when bonuses are offered risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Casinochan and related casinos

(42)
42All0Opened2Unresolved6Resolved34Rejected

Complaints directly about Casinochan

Show more complaints (+10)
Discussion

Casinochan Discussion

Discuss anything related to Casinochan with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Casinochan payment methods

SkrillNetellerPaysafeCardPayz (ecoPayz) MastercardVISAINSTADEBITMaestroNeosurfBitcoin (BTC)idebitBank transferRapid TransferRevolutLitecoin (LTC)Ethereum (ETH)Dogecoin (DOGE)Tether (USDT)CashtoCodeMiFinityCoinspaidBitcoin Cash (BCH)Interac

Currencies

USD, CAD, EUR, AUD, BCH, BNB, BTC, DOGE, LTC, NOK, NZD, PLN, USDT
Casino review not available
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
Funrize Casino Logo
1.Funrize Casino
Guru choice
Tao Fortune Casino Logo
2.Tao Fortune Casino
Great customer support
Real Prize Casino Logo
3.Real Prize Casino
Overall good casino
Legendz Casino Logo
4.Legendz Casino
Live chat available 24/7
Show available casinos
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.