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Spicy Spins Casino Review

Casino is already closed
2.5 Reputation
rating
Very Bad
Reputation
Casino is already closed
Very Bad
Reputation
Author: Matej Novota | This review was last updated: 2020-02-18T00:00Z  

We've thoroughly reviewed Spicy Spins Casino and gave it a very bad reputation rating, which means it's one of the worst casinos to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Read the full review below and learn more about this casino.

According to our research and estimates, Spicy Spins Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 630 black points in total. You can find more information about all of the complaints and black points below.

Warning: Spicy Spins Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Spicy Spins Casino appears on one blacklist that you can find displayed below. We consider this blacklist to be fully relevant and serious, which is why we've deducted some points from our reputation rating because of it.

As you can see from all of the information in our review, Spicy Spins Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

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Blacklisted on
The Pogg Blacklist
Interesting Facts
  • Small casino popular in Europe
Positives
  • The casino is Bitcoin-friendly
  • Excellent VIP program
  • Massive selection of games including wide variety of live dealer games
Negatives
  • Maximum payout will be 10x last deposit if accumulated deposit amount does not exceed €/£/$200
  • Monthly withdrawal limit 5000 EUR
  • Relatively new casino, not yet proven by time

Complaints about Spicy Spins Casino (5)

We have conducted extensive research on the internet and as a result we have found following 5 complaints about Spicy Spins Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Spicy Spins Casino a Very Bad reputation.

Very Bad Casino Reputation
Against fair gambling codex
Black points: 761
Player’s winnings have been confiscated.
The player from United Kingdom had his winnings cancelled due to placing a single bet greater than 30% of the deposit. We ended up classifying this complaint as unresolved and against the fair gambling codex.
 
This complaint is from 5/2020
Disputed amount: €704.01 (real money)
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Justified complaint
Black points: 300
Player was accused of crossing the max bet rule and their winnings were denied.
The player requested a withdrawal but it was denied due to a broken maximum bet rule of 30%. They thought this rule applied only for bonuses but no, it counted for all gaming, with or without a bonus. We consider this rule as unfair and that is why the complaint is justified.
 
This complaint is from 1/2020
Disputed amount: £170 (real money)
Read more on: thepogg.com
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Justified complaint
Black points: 300
Player was accused of breaking the rules of high betting.
The player received a bonus and during its play, they broke the rule of the maximum bet limit. Since it happened only once and the player didn't win, the casino didn't lose any money. We consider this as an excuse not to pay the player their winnings. The casino promised to return the player's deposit but soon after they were contacted by the mediator, they stopped responding to them and the complaint, too. We do take this complaint as justified.
 
This complaint is from 11/2019
Disputed amount: €400 (bonus money)
Read more on: thepogg.com
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No reaction, passive regulator
Black points: 120
Player’s winnings have been confiscated.
The player from United Kingdom had his winnings cancelled due to placing a bet greater than 30% of the deposit. We closed the complaint as unresolved because the casino failed to reply.
 
This complaint is from 4/2020
Disputed amount: €120 (real money)
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No reaction policy, passive regulator
Black points: 30
Player's wagering requirements grew higher with each of their deposit without them knowing about it.
This player made a few deposits and received a bonus with which they won £300. Once the player wanted to withdraw their winnings, they couldn't because those few deposits made the wagering of the bonus go up so high, that they felt like they would never finish it. They also looked for an option to opt-out of the bonus, but couldn't. No other details are available.
 
This complaint is from 11/2019
Disputed amount: £300 (bonus money)
Read more on: thepogg.com
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Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

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