HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44723Opened947Not solved5592Solved12624Rejected25560
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €6,000

BetAmo Casino - Player’s struggling to complete account verification.

BetAmo Casino
Safety Index:Above average Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £97

Temple Nile Casino - Player’s withdrawal has been delayed.

Temple Nile Casino
Safety Index:Below average Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$520

House Of Pokies Casino - Player’s struggling to complete KYC verification.

House Of Pokies Casino
Safety Index:Low Submitted: 05 May 2020
Case closed Our verdict

Other

Disputed amount: €1,015

BronzeCasino - Player’s bonus winnings have been capped.

BronzeCasino
Safety Index:Very low Submitted: 05 May 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 237
Disputed amount: £745

Casino Napoli - Player’s winnings have been cancelled and account closed.

Casino Napoli
Safety Index:Very low Submitted: 05 May 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Slotzo Casino - Player doesn’t wish to receive promotional emails anymore.

Slotzo Casino
Safety Index:High Submitted: 05 May 2020
Case closed Our verdict

Other

Disputed amount: 50,000 ₱

PNXBet Casino - Player’s account has been blocked.

PNXBet Casino
Safety Index:Low Submitted: 05 May 2020
Resolved Our verdict

Case closed

Disputed amount: €600

Captain Spins Casino - Player’s withdrawal has been delayed.

Captain Spins Casino
Safety Index:Below average Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$100,050,000

Bonza Spins Casino - Player is indicating casino’s mistake.

Bonza Spins Casino
Safety Index:Low Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $250

Kenokz Casino - Player’s deposit has never been credited to his account.

Kenokz Casino
Safety Index:Low Submitted: 04 May 2020
Show more complaints (+10)
Showing 43,161 - 43,170 of 44,723 complaints
1...4316 4317 4318...4473
Go to pageof 4,473 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news