HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44723Opened947Not solved5592Solved12624Rejected25560
Active filters: Casino:
Clear all filters
Case closed Our verdict

Other

Disputed amount: ??

Vulkan Vegas Casino - Player had a bad experience with this casino.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 23 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 25
Disputed amount: TT$2,000

Vegas Rush Casino - Player’s struggling to withdraw their winnings.

Vegas Rush Casino
Safety Index:Low Submitted: 23 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: £10

Rufus Casino - Player’s lost all her winnings.

Rufus Casino
Safety Index:Very low Submitted: 23 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $9,000

W Casino - Player’s struggling to receive her winnings.

W Casino
Safety Index:Below average Submitted: 23 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $1,000

BitStarz Casino - Player’s winnings were confiscated.

BitStarz Casino
Safety Index:Very high Submitted: 23 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$80

Dreamz Casino - Player had a bad experience with withdrawing his winnings.

Dreamz Casino
Safety Index:Above average Submitted: 23 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €400

White Lion Casino - Player is struggling to verify his account.

White Lion Casino
Safety Index:Very low Submitted: 23 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Slottica Casino - Player’s struggling to withdraw their winnings.

Slottica Casino
Safety Index:Low Submitted: 23 May 2020
Resolved Our verdict

Case closed

Disputed amount: €40

BetShah Casino - Player’s having difficulties withdrawing his winnings.

BetShah Casino
Safety Index:Very low Submitted: 23 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 8,000 Kč

Free Spin Casino - Player is concerned about payment security.

Free Spin Casino
Safety Index:High Submitted: 23 May 2020
Show more complaints (+10)
Showing 42,901 - 42,910 of 44,723 complaints
1...4290 4291 4292...4473
Go to pageof 4,473 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news