You don't win anything, the chat is lousy and they don't give bonuses.
And if you talk a lot they cut you off the conversation. Some rude
- does not have good positions
- Chat with polite Mel people who make you feel bad.
Rated by 40 users
In this review, Surf Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Surf Casino scored a Below average Safety Index of 5.2, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Continue reading our Surf Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Surf Casino, we thoroughly read and reviewed the Terms and Conditions of Surf Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Considering our estimates and the factual data we have collected, Surf Casino appears to be a average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention Surf Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, Surf Casino has attained a Below average Safety Index of 5.2. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Surf Casino to be unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,278 black points in total, out of which 2,278 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Judging by the 40 user reviews given to Surf Casino, it has a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Surf Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
Surf Casino has been granted a gambling license in Curaçao issued by Curaçao Antillephone N.V..
Surf Casino supports 45 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, WebMoney, Maestro, Neosurf, Zimpler, Bitcoin (BTC), AstroPay, SIRU, Bank transfer, Evroset, Rapid Transfer, MiFinity, Ethereum (ETH), Litecoin (LTC), Revolut, CashtoCode, Tether (USDT), Dogecoin (XDG), PurplePay, N26, Svyaznoy, МИР - Mir, Yandex Money, MuchBetter, SticPay, Promsvyaz, Piastrix, OXXO, Banco do Brasil, Bradesco, Gigadat, Monetix Wallet, Pay4Fun, Itaú, Voucher, Interac e-Transfer, Interac, Alfa-click, Coinspaid.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits | Win limits |
---|---|
EUR 2,000 per day | No win limit |
EUR 5,000 per week | |
EUR 20,000 per month |
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Surf Casino in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | |||
Portuguese | |||
Russian | 24/7 | ||
German |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Surf Casino, managing your account, withdrawals, or other matters. Surf Casino has a good customer support, judging by the results of our testing.
Surf Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Crash games, Other games.
Casino games from 22 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Merkur Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Amatic, ELK Studios, Push Gaming, BGaming, Endorphina, Belatra Games, Relax Gaming, 1spin4win, Platipus, Hacksaw Gaming, Amusnet (EGT).
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from Surf Casino, which are listed in the 'Bonuses' section of this review.
Browse all bonuses offered by Surf Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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