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Surf Casino Review

Casino closed

Surf Casino has been closed and no longer operates.

Browse recommended casinos
Dama N.V.
2017
< $1,000,000
OverviewUser reviews40Safety Index explainedDiscussion1

Casino closed

Surf Casino has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
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Surf Casino Review

In this review, Surf Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Surf Casino scored a Below average Safety Index of 5.2, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Continue reading our Surf Casino review to find out more about this casino and determine if it's the right fit for you.

Is Surf Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Surf Casino, we thoroughly read and reviewed the Terms and Conditions of Surf Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Considering our estimates and the factual data we have collected, Surf Casino appears to be a average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Surf Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

In our comprehensive review of all relevant aspects, Surf Casino has attained a Below average Safety Index of 5.2. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Note: According to our records, Surf Casino is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Surf Casino. Due to the link to other casinos, this casino has scored a lower Safety Index than it would have on its own.

Terms and Conditions of Surf Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Surf Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Surf Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,278 black points in total, out of which 2,278 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Surf Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Judging by the 40 user reviews given to Surf Casino, it has a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Surf Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Surf Casino has been granted a gambling license in Curaçao issued by Curaçao Antillephone N.V..

Payment methods, win and withdrawal limits

Surf Casino supports 45 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, WebMoney, Maestro, Neosurf, Zimpler, Bitcoin (BTC), AstroPay, SIRU, Bank transfer, Evroset, Rapid Transfer, MiFinity, Ethereum (ETH), Litecoin (LTC), Revolut, CashtoCode, Tether (USDT), Dogecoin (XDG), PurplePay, N26, Svyaznoy, МИР - Mir, Yandex Money, MuchBetter, SticPay, Promsvyaz, Piastrix, OXXO, Banco do Brasil, Bradesco, Gigadat, Monetix Wallet, Pay4Fun, Itaú, Voucher, Interac e-Transfer, Interac, Alfa-click, Coinspaid.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 2,000 per day No win limit
EUR 5,000 per week
EUR 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Surf Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Russian Yes Yes Yes24/7
German Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Surf Casino, managing your account, withdrawals, or other matters. Surf Casino has a good customer support, judging by the results of our testing.

Surf Casino casino games and slots

Surf Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Crash games, Other games.

Casino games from 22 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Merkur Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Amatic, ELK Studios, Push Gaming, BGaming, Endorphina, Belatra Games, Relax Gaming, 1spin4win, Platipus, Hacksaw Gaming, Amusnet (EGT).

Bonuses and codes offered by Surf Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from Surf Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Surf Casino bonuses for additional information about this casino's offers.

Games

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • ELK Studios
  • Big Time Gaming
  • Yggdrasil Gaming
  • Quickspin
CASINO SCREENSHOTS
surf_casino_homepage_desktop
surf_casino_game_gallery_desktop
surf_casino_promotions_desktop
surf_casino_homepage_mobile

Positives

  • Wide variety of live dealer games
  • Above average withdrawal limit
  • Deposits by cryptocurrencies are accepted
  • Offers a variety of daily, weekly and weekend promotions

Negatives

  • Players depositing by Skrill and Neteller cannot claim bonus
  • Live chat is available 24/7, but not for all languages
  • Not all game providers are available for all countries

Interesting facts

  • Small international casino
  • Deposits need to be wagered 3x before a withdrawal is requested
Author & Guarantor: Ayberk Ayan Last updated: 18 Oct 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Surf Casino bonuses

Browse all bonuses offered by Surf Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (40)

User reviews of Surf Casino

This is a place to share experience with Surf Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 40 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
don't even think about playing
You don't win anything, the chat is lousy and they don't give bonuses.
And if you talk a lot they cut you off the conversation. Some rude
  • does not have good positions
  • Chat with polite Mel people who make you feel bad.
• 2 years ago
If I could give zero stars I would...
Ask for a free bonus we are not looking for non-depositors....
😳😳 then he also blocks the chat for me....
I've already made a few deposits and also withdrawals...he doesn't know me, doesn't know what I've already gambled away in my life and then something like that...the casino will never see me again I've never experienced anything like that....
A normal answer would have done it too....nowadays they allow themselves everything....
  • Design , fast payout
  • Chat unfriendly until nothing works
  • Min.300 by bank transfer
Safety Index explained

Safety Index of Surf Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Surf Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Unfair terms and conditions

  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Complaints about Surf Casino and related casinos (36)

36All1Opened3Not solved8Solved24Rejected

Complaints directly about Surf Casino

Complaints about related LTC Casino (Same management)

Show more complaints +7
Discussion

Surf Casino Discussion

Discuss anything related to Surf Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Surf Casino payment methods

Currencies
USD,CAD,EUR,AUD,BTC,ETH,KZT,LTC,NZD,RUB,UAH,USDT,XRP
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