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OverviewBonusesUser reviews39Safety Index explainedDiscussion197Payment methods31
Smokace Casino Review
When reviewing and assessing Smokace Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Smokace Casino scored a Very high Safety Index of 9.4, which places it among the safest and fairest online casinos on the internet. Continue reading our Smokace Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – Smokace Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Smokace Casino, we thoroughly read and reviewed the Terms and Conditions of Smokace Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Smokace Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, Smokace Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Smokace Casino has scored a Safety Index of 9.4, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Smokace Casino is associated with 12 other online casinos. The Safety Index of Smokace Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of Smokace Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Smokace Casino during our review.
Smokace Casino player complaints
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
Smokace Casino user reviews and feedback
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 39 user reviews of Smokace Casino, giving it a Mixed User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Company information and licenses of Smokace Casino
Smokace Casino is in the ownership of Altacore N.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Smokace Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 3,000 per day
No win limit
EUR 20,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Smokace Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
24/7
Russian
German
24/7
Finnish
Italian
Greek
24/7
French
Hungarian
Kazakh
Norwegian
Polish
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Smokace Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Smokace Casino as good.
Casino games and slots available at Smokace Casino
Smokace Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 93 providers. This includes NetEnt, Novomatic, Nolimit City, Playtech, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), Relax Gaming, edict, Betgames, Ho Gaming, Smartsoft Gaming, Turbo Games, Platipus, Concept Gaming, Wizard games, Mancala Gaming, Spinmatic, Apollo Games, Aviatrix, Spribe, Kiron Interactive, Golden Race, Galaxsys, Triple Profits Games (TPG), BeeFee, Betsolutions, Mascot Gaming, Vivo Gaming, Champion Studio, Onlyplay, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Salsa Technology, Penguin King, VoltEnt, Leap Gaming, Gamebeat, Live Games, Pascal Gaming, Fugaso, Spinocchio, Stakelogic, Caleta Gaming, AvatarUX, AGT, Peter & Sons, 1spin4win, Kalamba Games, Betradar, Popiplay, CT Interactive, Games Global, Creed Roomz, Winfinity, PopOK Gaming, InOut, Thunderspin, Barbara Bang, Playbro, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Ruby Play, XPG (xprogaming), Asia Gaming, Ka Gaming.
Bonuses and codes offered by Smokace Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Smokace Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Smokace Casino bonuses.
Browse all bonuses offered by Smokace Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(39)
User reviews of Smokace Casino
This is a place to share experience with Smokace Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino has a lot of bonuses, but the games with bonuses will only make a loss, no matter how much I deposit or how much the bonus is, the games don't pay out. Withdrawal has started to take a little longer.
Esse Casino tem muitos bônus, mas os jogos com bônus somente vai ter perdas, não importa quanto depositei ou valor do bônus, os jogos não pagam. Saque começou a demorar um pouco mais.
Withdraw in less than 24 hours, sometimes in minutes
Saque em menos de 24 horas, as vezes em minutos
Great bonuses
Ótimos bônus
Variety of games
Variedade dos jogos
Chat
Chat
Fair terms and conditions
Temos e condições justos
Honest casino
Casino honesto
Currency exchange
Troca de moedas
Loyalty program
Programa de fidelidade
Cashback calculated on deposits, not losses
Cashback calculado nos depósitos e não nas perdas
So far I haven't noticed any negative points
Até o momento não verifiquei nenhum ponto negativo
The first withdrawal was within 30 minutes, the last one I requested was over 24 hours
O primeiro saque foi em 30 minutos o último que solicitei passou de 24 horas
Because there are a lot of bonuses in most games, the prizes are far away
Por ter muitos bônus a maioria dos jogos os prêmios estão longe
When playing with bonuses, the RTP is low, the games don't pay out and don't return
Jogando com bônus a RTP é baixa os jogos não pagam e não devolve
When the bonus is activated, the games don't pay out, they just take money, the bonus has no RTP.
O bônus ativado os jogos não pagam, somente tiram dinheiro, o bônus ė sem RTP.
I like the game and the deposit is quick and the customer service is always friendly and helpful
Spiel gefällt mir und Anzahlung ist schell und der Kundenservice ist immer freundlich und hilfsbereit
Friendly and quick processing
Freundlich und schnelle Bearbeitung
For chat it takes a long time until someone is available
Für Chat dauert es lange bis jemand verfügbar ist
Smokace Casino
Dear mullwall10,
Thank you for your kind words and for taking the time to share your experience with Smokace. We're glad to hear that you enjoy the games, find deposits quick, and appreciate our friendly customer support — your feedback truly means a lot to us. We also take note of your comment regarding the wait time for chat support. We understand how important it is to get timely assistance and want to assure you that we’re actively working on improving our response times to serve you better.
Please, if you have any questions or need help, don’t hesitate to reach out via Live Chat 24/7 or e-mail us at [email protected] We're always happy to assist you.
Love to play here.Nice design of tthe Website and very good Support.Fast Withdrawal and no problem with deposits.I can fully recommend it
Love to play here.Nice design of tthe Website and very good Support.Fast Withdrawal and no problem with deposits.I can fully recommend it
Smokace Casino
Dear socke23,
Thank you so much for your great feedback! We’re thrilled to hear that you’re enjoying your time at Smokace. It’s fantastic to know you appreciate the design, support, and smooth payment process — we work hard to make sure everything runs just like that. Your recommendation means a lot to us. If you ever need anything, feel free to reach out via Live Chat 24/7 or email [email protected] — we’re always happy to help.
Horrible experience, I won several times, but the successive requests to confirm the same documents every second will make you frustrated and you will end up canceling the withdrawal and losing everything, stay away from this casino, and believe me send more than 20 times the document they asked for and they always asked to send the same document, you will not be able to confirm the documents, now that I canceled the withdrawal and lost everything they will probably accept my documents, I don't know where this score of 9.3 comes from. the positive comments regarding this casino can only be from people related to the casino. THEY WILL NEVER VALIDATE YOUR DOCUMENTS.
Horrível experiência, ganhei varias vezes, mas os sucessivos pedidos para confirmar os mesmos documentos a todo o segundo vão te deixar frustrado e vais acabar por cancelar o levantamento e perder tudo, fiquem longe deste casino, e acreditem enviem mais de 20 vezes o documento que eles pediam e eles sempre pediam para enviar o mesmos documento, vocês não vão conseguir confirmar os documentos, agora que cancelei o levantamento e perdi tudo provavelmente eles vão aceitar os meus documentos, não sei de onde vem esta pontuação de 9.3. os comentários positivos referentes a este casino só podem ser de pessoas relacionadas com o casino. ELES NUNCA VAO VALIDADAR OS TEUS DOCUMENTOS.
It has no positive points.
Não tem pontos positivos.
They take years to withdraw the money
Demoram anos para levantar o dinheiro
They don't help you at all
Não te ajudam em nada
They ask for the same documents every second and when you send them they ask for the same thing again
Pedem os mesmo documentos a todo o segundo e quando envias pedem de novo mesma
Don't play here
Não joguem aqui
Smokace Casino
Dear Nuracz,
We’re sorry to hear about your recent experience and understand how frustrating repeated verification requests can be. Please believe us — our intention is never to delay or discourage players. The document validation process is a regulatory requirement that helps us ensure account security and prevent fraud. We know it can be disheartening, especially when things don’t go as expected. However, every document submission is reviewed carefully, and we always aim to provide clear feedback if a document doesn’t meet the necessary criteria. If your case is still unresolved, we strongly encourage you to contact our support team via Live Chat 24/7 or at [email protected] so we can assist you directly and do our best to help. We appreciate your feedback and hope for the opportunity to improve your impression in the future.
Bad casino for withdrawals. In Brazil, the best deposit and withdrawal method is by PIX, but the platform only allows deposits by pix, and withdrawals only by cryptocurrencies. It's absurd! I've won and lost because I didn't know how to withdraw via cryptocurrencies. Too horrible. I don't recommend Brazilian players to have a headache withdrawing.
Cassino péssimo para realização retiradas. No Brasil, o melhor método de depósitos e saque e por PIX, porém a plataforma permite somente o depósito por pix, e o saque e somente por criptomoedas. É um absurdo! Tive ganhos e perdi por não saber sacar via criptomoedas. Horrível demais. Não recomendo a jogadores brasileiros, terem dor de cabeça para sacar.
Withdrawal method
Método de saque
Smokace Casino
Dear renandapaixaosanto,
Thank you for your feedback. We're sorry to hear about the difficulties you faced with withdrawals — we understand how frustrating it can be, especially when the process doesn’t match expectations. At the moment, PIX is available for deposits in Brazil, and we’re actively working on making it available for withdrawals as well. We realize that not all players are familiar with cryptocurrency withdrawals, and we’re doing our best to improve this part of the experience. In the meantime, our support team is always available to guide you step by step through the crypto withdrawal process. Please feel free to reach out via Live Chat 24/7 or email us at [email protected] — we’re here to help and truly appreciate your input as we continue to improve.
After the hassle with passing full KYC documentation for a couple days, i'm now pleased with the casino in general. The things that stand out the most for me are the automated KYC in profile, a state of the art AI verification process that took only 5 minutes ( every casino needs to implement this ). Coin and token system makes playing in this casino even more exciting. I play without bonuses and its chill so far. Withdrawals come in wallet in 12-24 hours, it varies.
Just a few thing i did not like. Bonuses here are a no-go from me, because with an active bonus i can't play my favorite games, only those the casino allows. And the only real problem was later after requesting a first withdrawal. I received an e-mail from financial department + KYC department to send bank statements of deposit. I sent those auto generated from the bank e-wallets. I receive a response only on monday (sent in friday) that i need to send screenshots instead of bank statements that seemed weird, first time a casino asks this + it's problematic because many e-wallets security don't allow taking in-app screenshots, i had a hard time dealing with this. What is the point of the KYC verification in profile that i need to send a bunch of documents later to prove not just that the bank account is on my name but also my address. It's already been 4 days process and no funds in sight. If it was not for this, i would easy give the casino 5/5 rating.
In profile automated KYC;
Huge options of slots providers;
Regular tournaments, daily wheel and many other goodies;
Unique website interface;
Huge selection of deposit and withdrawal methods.
Second KYC via e-mail;
Emails sent in german without any reason;
Active bonuses have limited slots options to play.
Smokace Casino
Dear artuurio,
Thank you for taking the time to share such detailed feedback. We're really glad to hear that you're enjoying your experience with Smokace overall — especially the smooth automated KYC process, the token system, and the timely withdrawals. Your comments truly mean a lot to us. We also appreciate you highlighting the areas where things could be improved. We understand how inconvenient it can be to receive additional document requests after an initial KYC verification — especially when dealing with e-wallet security limitations. Please know that these extra steps are sometimes necessary due to regulatory obligations, especially when it comes to verifying the source of funds and ensuring player safety. That said, your input is valuable and will be shared with the relevant teams as we continue working to make our verification and withdrawal processes smoother and more transparent. If your case is still pending or if there's anything else we can help with, please don’t hesitate to contact us via Live Chat 24/7 or at [email protected]. We’re here to assist you every step of the way.
For me at the moment the best Casino I play super sonic withdrawals above average winnings obviously not every time you play you will win if not everyone would be rich ! No doubt at the moment Casino of choice congratulations keep it up
Para mi neste momento melhor Casino que jogo levantamentos super sónicos ganhos acima da média obviamente nem toda a vez que joga vai ganhar se não todo o mundo estava rico ! Sem dúvidas neste momento Casino de eleição parabéns continuem assim
Super-fast withdrawals
Levantamentos super rápidos
Very good casino
Casino muito bom
Excellent interface
Interface excelente
Simple to explore
Simples de explorar
Smokace Casino
Dear bombamen5,
Thank you so much for your kind words and support! We’re thrilled to be your casino of choice and it's great to hear you're enjoying the fast withdrawals and overall experience at Smokace. You're absolutely right — wins aren’t guaranteed every time, but we’re happy to know you're having fun and that things have gone well for you. We truly appreciate your feedback and loyalty. If you ever need anything, our team is here for you 24/7 via Live Chat or at [email protected].
a very good casino.. verification is very fast and after my withdraw request i had the money on my bank account in 2 minutes
fastwithdraws
fast verification
plenty of games
good live chat
Smokace Casino
Dear nikosvas1995,
Thank you for your positive feedback! We’re happy to hear that you found our verification process fast and that your withdrawal was processed so quickly. We strive to make every step smooth and hassle-free for our players. If you ever need assistance or have questions, feel free to reach out via Live Chat 24/7 or email [email protected] — we’re always here to help.
So my experience at Smokace Casino was 90% positive and good. I have been registered on the site for a while but only decided to deposit around 2 weeks ago with a bonus. I played for two days with a break of several hours in between so that I had completed the specified number that the deposited amount had to be converted in 2 days. If I hadn't kept putting off the withdrawal from one day to the next, I would now have 900 euros in my account. And yes, there are a few games that you can play with a bonus, but most casinos have them too and there are enough other games that you can play without any problems. There is also a bonus for reaching the first level and little surprises here and there. The tokens, which I unfortunately don't fully understand yet but I used better than the first few times so that I made small amounts. Now I just have to figure out exactly what I have to do. But it is all possible to find out. I've decided over the last few days that I'd rather gamble the money away after reducing the amount, and I've still had several chances to get back up to the same plus or minus amount as the first time I won, and after about two weeks, the last three or four days, I think the computer or whoever controls the casino and the games didn't want to play cat and mouse with me anymore after I decided against withdrawing, and they thought, tough luck, now I'll eat the rest of your money. I understand it completely, I had enough chances, even if I was a little bit annoyed at the end now and then, but then I quickly got over it. So far I'm very happy with the casino, but we'll see how it goes. I still recommend trying it out and gaining your own experience, because it's different for everyone and it doesn't always have to be the same as for other people.
Also meine Erfahrung in Smokace Casino war zur 90% sehr positiv und gut. Ich bin zwar schon seit etwas längerem auf der Seite registriert allerdings erst vor ca. 2 Wochen mich entschieden einzuzahlen und zwar mit einen Bonus. Ich habe zwei tage mit mehreren Stunden Pause, zwischendurch durchgespielt so das ich die angegebene Zahl die man die eingezahlte Summe umwandeln muss in 2 Tagen fertig hatte. Würde ich nicht von einen tag auf dem anderen es immer wider verschoben vor mir hin die Auszahlung dann wären etz auf meinen konto 900e drauf. Und ja es gibt paar Spiele die man mit bonus net spielen kann, aber es haben doch die meisten casinos auch und es gibt genug andere Spiele drauf die man spielen kann ohne probleme. Einen Bonus zum geschaffen ersten Level gibt es auch und zwischen durch kleine Überraschungen auch. Die token die ich leider noch net ganz verstehe aber besser als die ersten paar male bin umgegangen so das ich kleine sume gemacht habe. Muss etz dahinter nur kommen wie ich was genau machen muss. Ist aber alles machbar in Erfahrung zu kommen. Ich habe mich entschieden auf die letzten Tage das ich das Geld lieber doch verzocken tuhe nach dem ich die Summe kleiner machte und es gab mir trotzdem mehrfach immer wider die chance von ganz unten wider auf die gleiche plus minus sume drauf zur kommen wie beim ersten mal vom gewin und nach fast ca. 2 Wochen die letzten drei vier tage ich denke der computer oder wer auch immer des casino steuert und die Spiele hatte keine Lust mehr mut mir katz und Maus zur spielen nach dem ich gegen Auszahlung mich entschieden habe und haben sich gedacht Pech gehabt etz fress ich dein restliches Geld. Ich verstehe es vollkommen denn Chancen hatte genug auch wenn kleines bißchen ich ab und zu zum schluss sauer war,war aber dann schnell weg geflogen. Bis jetzt bin ich sehr zufrieden mit dem casino wie es weiter wird,wird es sich zeigen. Ich empfehle es trotzdem auszuprobieren und eigene Erfahrungen zu machen, denn bei jedem ist es anders und es muss net immer so sein wie bei den anderen leuten.
Many games
Viele Spiele
Good bonuses
Gute Bonuse
In German
Auf deutsch
With paysafcard, bank immediately payable options as well as many other
Mit paysafcard, bank sofort bezahlbare Möglichkeiten so wie viele andere
Possible, Good Profits
Mögliche, Gute Gewinne
Some things like token area not translated into German
Manche dinge wie zb Token bereich nicht auf deutsch übersetzt
Smokace Casino
Dear LadyPolska1991,
Thank you for sharing such a thoughtful and detailed review. We’re really glad to hear that your overall experience with Smokace has been mostly positive and that you’re enjoying the games, bonuses, and tokens. We understand how ups and downs are part of the game, and we appreciate your honest take on the challenges and the fun moments. It’s true that every player’s journey is different, and your attitude towards the whole experience really shows great sportsmanship. If you ever have questions about tokens or anything else, please don’t hesitate to reach out via Live Chat 24/7 or email [email protected] — we’re always happy to help you make the most of your time with us. Thanks again for recommending us and for being part of the Smokace community!
Can't recommend this casino, very poor winnings! Even with an active bonus you can't play a lot of games!
Kann dieses Casino nicht weiterempfehlen, sehr schlechte Gewinne! Bei aktiven Bonus kannst auch ganz viele Spiele nicht spielen!
Customer service, bonus
Kundenservice, bonus
Smokace Casino
Dear heyjens,
Thank you for your feedback. We’re sorry to hear that your experience with winnings hasn’t met your expectations. Please keep in mind that bonuses often come with specific game restrictions to comply with fair play rules and regulatory requirements. We understand this can limit the games available while a bonus is active, and we appreciate your honesty. If you have any questions about which games are eligible or need assistance, feel free to contact us anytime via Live Chat 24/7 or [email protected] — we’re here to help.
I made a deposit, but they refused to grant me my bonus. The slots do not pay at all and have the lowest RTP I've encountered at any casino, and I've played a lot of casinos. The games keep freezing, which seems suspicious. All Pragmatic games are purposely locked, and I played without a bonus. Even if you win, you won't get verified or be able to make a withdrawal. Pass on this casino.
None
All Pragmatic games are purposely locked
Support doesn't help at all
game keep freezing( i have the best internet)
Low RTP
Chat support is from Russia.
Smokace Casino
Dear loup1957,
Thank you for sharing your experience. We’re sorry to hear that you encountered issues with the bonus and gameplay, as well as concerns about verification and withdrawals. Please know that all our games come from trusted providers with certified RTPs, and we regularly monitor game performance to ensure fairness and reliability. If you experienced freezing or locked games, it may have been a temporary technical issue, and we apologize for any inconvenience caused. Regarding bonuses, these come with specific terms and eligibility criteria. For verification and withdrawals, our procedures comply with regulatory standards to protect all players. If you’d like, our support team is ready to review your case in detail and assist you. Please contact us via Live Chat 24/7 or at [email protected]. We appreciate your feedback and hope to resolve any issues you faced.
Hello. Nice casino, lots of promotions for deposit bonuses and non-deposit bonuses. Fortune wheel every 12 hours, of course for free 😋 you can win. I recommend great deposit and withdrawal options 👌
Witam. Fajne kasynko dużo promocji bonusów od depozytu i również bez. Koło whell fortune co 12 godzin oczywiście za darmo 😋 można wygrać. Super możliwości wpłat i wypłat polecam 👌
Smokace Casino
Dear danielzandi354,
Thank you for your positive review! We're happy to hear you enjoy our promotions, including the Fortune Wheel, and find our deposit and withdrawal options convenient. We appreciate your recommendation and look forward to providing you with more exciting experiences. If you ever need assistance, feel free to reach out via Live Chat 24/7 or email [email protected].
in my personal experience, you can only play for about half an hour when you make your first deposit, after that it is one of the worst sites... the games usually give you the first 5 spins, then you only notice that your balance has been reset, because they don't give you anything... if you give 2 times in a row game, then for some reasonthe connection is always disconnected and you don't get anything from there.. the system doesn't enter many prizes, after the first deposit, the shameless Golden Plinko game for me, I didn't even enter the multipliers of 40 about 5 times for a bet of 100 HUF, so it's 20,000 HUF just from that He did not enter the multiplier, but it was 48,000to go from ft to 0 in such a way that about 5 fell into 1 multiplier and the rest into 0.1..joke, shame..I also pointed out in the chat that he did not write multipliers of 40, but speed is not one of their diseases, they will not have a heart attack to die, because they don't get their hearts excited with fast-paced answers, etc., and when they feel like it at some point..I personally do not recommend it, because RTPs are clearly set to a minimum..
as a positive, I can say that...nothing
a suitable, low RTP
referring to a set-switch network after a win, although they clearly set it this way, because it only happens after a winner
useless customer service
not all prizes are entered
Smokace Casino
Dear Novcsi87,
Thank you for sharing your experience with us. We appreciate your feedback and take all concerns very seriously.
We are sorry to hear that you had a negative experience with our platform. We strive to ensure that all our games provide fair and enjoyable gameplay.
Regarding the connection issues you've mentioned, we understand how frustrating this can be. Technical glitches can happen, but we are committed to improving our system to minimize such disruptions.
Concerning the multipliers in the Golden Plinko game, we assure you that all game outcomes are determined randomly and adhere to the stated RTP (Return to Player) percentages. It's important to remember that games of chance can have periods of higher and lower wins, but the results over the long term are consistent with the advertised RTP.
We also apologize for any delays in response from our support team. We are constantly working on improving our customer service, and your feedback is valuable in helping us identify areas for improvement.
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
I had made a few deposits based on the welcome bonus and the map bonus. 4/15/24 I won a small amount $500... went through KYC and had a small hiccup with my selfie but was quickly approved and received my winnings. Less than 24 hours later, I receive an email for 100% match bonus for my 3rd deposit and to contact chat to get it. I chat and am told that because I used too many deposit bonuses I can no longer get bonuses until I play with more REAL money. I am new... only deposited a few times but when I do it's typically between $60-$100.. Not $20. Why would I be treated like this as a new player? I deposit on other sites without bonus...but this is part of a welcome bonus, why would you deny me that WELCOME?
Fast KYC
Game Selection
Alot of Megaways
Not welcoming- how can you bait a player with a welcome bonus then take it away when you win once?
False Advertisement
CSR does nothing to keep players
Smokace Casino
Dear sherryneufeld197,
We apologize for any inconvenience you've experienced regarding the bonus situation. Our aim is always to provide a positive gaming experience for all our players, especially new ones. However, we must adhere to our terms and conditions regarding bonus usage, which are in place to ensure fair play and prevent abuse of our bonus offers. Upon reviewing your account, we found that you've already received multiple bonuses, including the welcome bonus and map bonus. We understand your frustration, but please know that our decision is not personal and is applied uniformly to all players to maintain fairness and integrity within our gaming community. We encourage you to continue enjoying our games and services, and we're here to assist you with any further questions or concerns you may have.
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Don't play here. On day 5 waiting for withdrawals. Chat is like robots saying and pre typed text every time no answer. Ask can the find out about my withdrawal the day the can't do anything about withdrawal with different team, doesn't make since the all work together. Say 24 pending time for withdrawals this is a utter lie as so many complaints are waiting days. 3x deposit turnover is another crazy joke. When you play with a casino with your hard earn money you want reassurance about withdrawals but this site doesnt give it. So if you want stress free casino the don't come here. You can easily deposit but withdrawal forever. Don't understand cause nice website if only had better system for withdrawals would have more players
Fast verification
24 hour chat
Withdrawals well over 3 days
Live chat like robots
No communication between live chat and financial team
Never email back
Smokace Casino
Dear NAIFWARDY,
Thank you for sharing your gaming experience at our casino.
We would like to inform you, that our KYC and support team is always trying to do everything possible to make players enjoy their time at our casino.
Please be advised that withdrawals are processed by the finance department within 24 hours, but withdrawal limits and the period required for this procedure may vary depending on the withdrawal method, the status of the player's account, and other possible factors affecting the withdrawal process. The Finance Department tries to process all withdrawal requests as quickly as possible and strictly follows the established rules. Since we value our players, and also strive to get only pleasure from playing in our casino. Also we would like to notify you that your withdrawal request was successfully completed on 2024-04-01.
We would also like to draw your attention to the fact that the need to wager the deposit three times is a condition that is specified in the rules of our site.
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
I will stay netural on this even thoe from what it seems from the other reveiws I shall be waiting for a long time for my withdrawl as it seems like thats whats goin on woth everyone as I also have gotten verified then received the same email as my gaming history is goin to be checked and will be waiting for 3-14 days even thoe thats not whats stated in there terms and conditons and seems like to just be a ploy for people to play back there money as it seems like there doin it to everyone which I dont think is to fair considering the time waiting but I will update according to the speed it does go considering that its only goin to be 3 datys in pending now. It does have good non sticky bonuses and a larger variety of games the only thing that will sway me from goin down is if the withdrawl will take weeks. For now I shall leave it as is and update accordently.
WELL OF THE 8TH Dsy of my withdrawl of 2400 I have revceived the email of kyc verfied and now the email them stating that the game check was completed and my withdrawl wiill now be reviewed soon by the finance department so all things considered it might jsut be looking that I'll have to change the negative considering that 3 days insnt to bad at all. We shall see how long this last step takes for me to come leave the final edited review.
Good bonuses
Easy depsoits
good games
fast kyc
easy platorm to manage
extremely slow withdrawls ( we shall see )
not explained enough in there terms and conditions when it comes to withdrawling
Smokace Casino
Dear Slotgod204, Thank you for sharing your experience with us. We understand your concerns regarding the withdrawal process and appreciate your patience during this time. Our team works diligently to process withdrawals as quickly as possible, while also ensuring compliance with regulatory requirements and our terms and conditions. We apologize for any inconvenience caused by the delay in processing your withdrawal. We're pleased to hear that your KYC verification has been completed and that progress is being made on your withdrawal request. Rest assured, we'll continue to monitor the situation closely and strive to expedite the review process with our finance department. We value your feedback and are committed to providing a positive gaming experience for all our players. Please feel free to reach out to our customer support team if you have any further questions or concerns. Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
After I was verified and told approved for withdrawals, I'm still waiting, they keep coming up with different excuses as to not pay me probably because I won 8K and I'm only allowed to withdraw 3K every 24hrs.. I guess I am just going to wait & see if they are a good casino or not 🤷♀️ if I get my winnings I will update my review!
***UPDATE AS OF MARCH 6TH 2024
STILL NO WITHDRAWAL OR ANY NEW UPDATES FROM SMOKACE CASINO!!!! IVE HIT TWO BIG WINS WHILE WAITING & PUT ALOT OF MY WIN BACK IN SINCE WAITING AND STILL NOTHING, THIS IS AFTER THE FACT THEY CLARIFIED I WAS SUCCESSFULLY VERIFIED AND DID NOT NEED ANY FURTHER VERIFICATION PROCEDURES TO WITHDRAW BUT HAVE NOW BEEN WAITING 9 DAYS FOR MY MONEY, THEY HAVE CANCELED TWO OF MY PENDING WITHDRAWALS TWICE NOW WHICH I HAD TO WITHDRAW AGAIN, AND BEEN TOLD THEY ARE WAITING ON THE GAME PROVIDER, BUT COME ON, 9 DAYS TO CHECK LESS THEN 20 MINS OF GAMEPLAY/BETS??? GUARANTEED THE CHECK HAS BEEN CLEARED DAYS AGO & THEY JUST WANT ME TO PLAY OUT MY BALANCE THEN THEY WILL TELL ME IM GOOD TO GO!!!
The newest popular games
Fast verification
Fast customer support
Good bonuses but the wager could be a little bit lower
Tons of different deposit options
Their site is very welcoming & easy to navigate
Extremely SLOW withdrawals (if any)
You can't use bonus money on any of the pragmatic play games
Only casino I've ever known to do these gameplay/bet checks before you can withdraw and they say it takes 3-14 working days 😳
Low withdrawal amount ($3000 Euros)
Make sure to thoroughly read their strict terms & conditions before joining & depositing 😬
Smokace Casino
Dear cpina5216,
Our casino team has reviewed your case in detail.
We inform you that your gaming session was transferred to an additional check to the provider, of which you were notified 2024-02-28 07:49:19 UTC+0 at your email address linked to your casino account.
We would like to inform you that an additional check to your account is made according to the following rules:
2.4.1 The finance department may delay the processing of a withdrawal request due to additional verification.
Checking the gaming session by the provider is a standard procedure and takes from 3 to 14 days.
Unfortunately, the casino cannot influence the speed at which the gaming provider checks your gaming session.
As soon as your gaming session is checked by the provider, you will receive an email notification and your payments will be processed according to the regulations of the casino's financial department.
We would also like to inform you that more than 4,000 slots are available to you to play with an active bonus in our casino. We are confident that you will be able to choose a game to suit your taste.
We appreciate your patience and hope to see you again!
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
You will win a little amount at the start, good scatter ratio but it does not take long that the scatters dissapear. I play great rhino megaways and all sites i play on and this has to be the worse after the first win and withraw wins are minimal next to none. Stay away from this site not worth it its a money pit. Also chat is for nothing here sometimes I think.
Smokace Casino
Dear mariolamarche1977,
Thank you for sharing your gaming experience at our casino.
Our KYC and support team is always trying to do everything possible to make players enjoy their time at our casino.
We would like to inform you, that in our casino the games are presented only by official developers, and all results of the games are formed on the side of the provider of the games, this means that our casino cannot influence on RTP of the games in any way. Technical support of our casino is available 24/7 both through live chat and by e-mail. Technical support is available in German and English.
Please be advised that withdrawals are processed by the finance department within 24 hours, but withdrawal limits and the period required for this procedure may vary depending on the withdrawal method, the status of the player's account, and other possible factors affecting the withdrawal process. The Finance Department tries to process all withdrawal requests as quickly as possible and strictly follows the established rules. Since we value our players, and also strive to get only pleasure from playing in our casino.
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
It looks that casino intentionally linger withdrawal process, what I would expect in case of scam casinos, not acknowledged company like Altacore. They forced me to use a ridiculously small amount (~500 EUR per request), even though in terms limit is twice higher. 24h for withdrawal? Forget it! One of the withdrawals set on 7th has been already waiting 5 working days. During a week hey have completed only 2 out of 3 pending withdrawal requests. At this pace, they will complete withdraw my winning (10k EUR) in 2 months! This has nothing in common with professionalism and positive user experience. If you think about big winning avoid this casino!
Good games selection
Fast deposits
List of blocked games (to play with bonus) in terms is partial
Veeeery long withdrawals
Smokace Casino
Dear radarus,
Thank you for sharing your gaming experience at our casino.
We inform you that the financial department tries to process all withdrawal and verification requests as quickly as possible and strictly follows the established rules. All documents are requested strictly by the current rules of our casino. The speed of account verification depends on how quickly the player provides the necessary documents and on the workload of the financial department.
Withdrawals are processed by the finance department within 24 hours, however, withdrawal limits and the period required for this process may vary depending on the withdrawal method, the status of the player's account, and other possible factors affecting the withdrawal process.
Based on the above, all winnings are paid out smoothly, without delays, and strictly according to publicly available rules that are not hidden from anyone.
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
I seriously hate this website. Unfortunality that is the only site with my favorite game Tiger gems
Love the game tigergems and it is only available on smokace.com
They have way to few options for diposit and withdrall
My bank belived that my gaming on the site were for moneylaundry and throwed me out. I asked smokace.com for help and sending me all the transactions but they didnt even Answer!!!
They have really bad wagerrules 50 times, I mean what da fudge. And if you win more than 50 times the bonus they take them back in their pocket.
Smokace Casino
Dear jennylevin,
Thank you for sharing your gaming experience at our casino.
We are always striving to increase the number of games and payment systems in our casino. There are many payment systems available for your region for deposits and withdrawals, including e-wallets, bank transfers, and cryptocurrency.
Please note that our casino cannot influence the internal regulations and anti-fraud system, as well as the rules for using your bank’s bank card. We would also like to note that we have not received any requests from your region with similar difficulties. We recommend that you contact your bank for detailed information regarding this problem and further instructions.
Our casino has a huge number of bonus offers, which are of course subject to wagering rules, which vary depending on the offer. However, most of our bonuses have unlimited withdrawal limits.
We hope to see you again on our casino website, and in turn, we are always ready to please you with a wide selection of games, as well as bonus offers.
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Although it was originally thought that this casino was a fair and respectable online site. I have decided to state my opinion, in a mannerism in which clearly states the opposite. Firstly, when attempting to contact live support, the waits are way too flimsy. In which I mean that, although they may initially respond in good timing, whilst attempting communication with the support agents, they tend to leave you waiting long lengths of time for even the simplest of responses. My main reason for this review however, is that regardless of how many numerous emails proclaiming that a player "myself" is being rewarded for their commitment to the casino, it seems that I am in all actuality wasting my time. As I have been notified many times of there being free bonuses on my account awaiting for me, yet am continuously told otherwise by support. Therein leading me to believe that the received emails are nothing more than a mere attempt at getting me back in to the casino, with no actual intention of following through with the false claims mentioned in any of the promotional spam emails.
Poor support assistance
Smokace Casino
Dear Hardcase,
Thank you for sharing your gaming experience at our casino.
Our support team always tries to do everything possible to ensure that players enjoy their time at our casino.
Our casino has a very developed bonus policy, each player can receive a bonus on every deposit. There are also no deposit bonuses for completing various quests/tasks and weekly no deposit bonuses.
We are very sorry to hear that no no deposit bonuses were granted for your account. Please send an email to [email protected] for more information on the reason why your account was not credited with the no deposit bonuses.
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
I was going to deposit money but I am glad I read the reviews that how casino Block the account of players when they made a withdrawal request if the player is self exclude from one of their partner. I am also self excluded from one of their partner. So, the reviews helped me not to waste money on this site. Moreover, they reopened my account when I requested. I do not know what would have happened if I win and trying to withdraw. I thing if casino has this policy, they should exclude the players from all their partner website or prevent making account on their partner website in the first place.
Smokace Casino
Dear soccer,
Thank you for sharing your gaming experience at our casino.
Risk department of Smokace Casino has taken a detailed look at the situation you described. According to the casino rules, paragraph 7.5, the casino administration has the right to block an account if during the check it turns out that your account was previously closed due to self-exclusion on partner casino sites:
- 7.5. If a player closes his casino account due to "problems with gambling" / "loss of self-control over the game" / "gambling addiction", in this case, the player is prohibited from playing on the sites of the casino partners, which are indicated in the license of this casino.
The player undertakes not to open a new account. The casino is not responsible for opening by you a new account and any losses that you may incur after opening a new account. We reserve the right at any time to close an account that was created on violation of these rules.
The Casino is not responsible for opening an account and possible circumvention of automatic blocking and any losses that you may incur after opening a new account. The Casino reserves the right to close an account created in violation of the rules.
Basically good offers BUT!!!! You are blocked from the casino for no reason after winning with the justification "gambling addiction." The casino continues to take a lot of time with the payout and says that you received an email from the finance department, which is not true. Money still arrived.
Grundsätzlich gute Angebote ABER!!!! Man wird grundlos nach einem Gewinn vom Casino gesperrt mit der Begründung "Spielsucht" Casino lässt sich weiterhin sehr viel Zeit mit der Auszahlung und erzählt, dass man von der Finanzabteilung eine E-Mail bekommen hat, was aber nicht stimmt. Geld kam dennoch an.
Money arrived after a long back and forth
Geld kam nach langen hin und her an
You just get blocked
Man wird einfach gesperrt
Smokace Casino
Dear Aboveaverage1204,
Thank you for sharing your gaming experience at our casino.
Our KYC and support team is always trying to do everything possible to make players enjoy their time at our casino.
Please be advised that withdrawals are processed by the finance department within 24 hours, but withdrawal limits and the period required for this procedure may vary depending on the withdrawal method, the status of the player's account, and other possible factors affecting the withdrawal process. The Finance Department tries to process all withdrawal requests as quickly as possible and strictly follows the established rules. Since we value our players, and also strive to get only pleasure from playing in our casino.
Your account has been closed after all payments for your account have been made.
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Stay away ,i play and the most of the games is not available,no way to make the verification,bad support,no way to win
Nothing
Everything
Smokace Casino
Dear Aris7,
Thank you for sharing your gaming experience at our casino.
Our development and support team is always trying to do everything possible to make players enjoy their time at our casino. In our casino, all the games are available for betting, except for issues related to the jurisdiction of your region. Also, account verification is not at all difficult and is done in the shortest possible time. If you have any difficulties, please send us a detailed description to [email protected] to speed up their solution.
We are looking forward to seeing you again! Wishing you good luck!
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
I am very satisfied with the casino. There are all common games, verification was very quick, payouts are usually processed within 24 hours, and the design is also very nice. The only thing I think is a shame is that you can hardly play games with a bonus.
Bin sehr zufrieden mit dem Casino. Gibt an sich alle Spiele die gängig sind, verifizierung lief sehr schnell, auszahlungen werden in der Regel in 24 stunden bearbeitet, Design ist auch sehr schön. Das einzige was ich sehr schade finde das man mit einem Bonus kaum spiele spielen kann.
Fast verification
Schnelle verifikation
quick payouts
schnelle Auszahlungen
beautiful design
schönes Design
many and always current games
viele und immer aktuelle spiele
Many many bonuses!
Viele viele Bonis!
Unfortunately, you can hardly play games with an active bonus
Leider kann man mit aktivem Bonus kaum spiele spielen
Smokace Casino
Dear reipertmanuel,
Thank you for such a positive review of our casino. Our team is very glad to hear that you have enjoyed our casino. We are looking forward to seeing you again!
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Only problems with this site, hardly any game loads completely and if you get into the game after ages the game hangs permanently so you just lose your money, live chat is like winning the lottery once you get an answer and then they claim it's all error-free which I was able to prove myself with screenshots where connection problems could be seen again and again. Never play there absolutely badly this casino
Nut Probleme mit dieser Seite, kaum ein Spiel lädt vollständig und wenn man nach einer Ewigkeit mal ins Spiel kommt hängt das Spiel dauerhaft sodass man sein Geld nur verliert , live Chat ist wie ein Lottogewinn wenn man mal antwort bekommt und dann behaupten sie es wäre alles fehlerfrei was ich selbst mit Screenshots belegen konnte wo immer wieder verbindungsprobleme zu sehen waren. Niemals dort spielen absolut schlecht dieses casino
Everything
Alles
Smokace Casino
Dear Xxlxx11,
Thank you for sharing your gaming experience at our casino.
Our casino is 100% complete in the functional plan. Our players do not have the problems described by you. If you use VPN or various extensions that can affect the speed of your browser, please disable them and try again.
We see that in our casino you have not deposited your game account and played only on the received no-deposit freespins, which were successfully used and played on the received bonus in various games. In case of workload of live chat, you can always contact by e-mail and you will always get an answer.
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
The casino isn't mature enough in software issues undercoming. I did the 10 spins on Sugar Rush and made a nice win of 72 euro Whereafter I checked every bonus rule to make no mistakes while playing this nice win. After a while I checked my wagered amount and choose another slot, after 2 or 3 spins the game crashed suddenly And then it stated, that I had no money in my account When informing support about this issue, they kept saying that it was my fault. although it really was due to a game crash They couldn't fix it and kept saying that the system was bugfree, without really investigating the issue. It's immature and not customer friendly to react this way, i lost everything and i am very dissappointed. Losing almost 100 dollar due to the casino or a bug and I had a very bad experience. Don't play there!!!
Smokace Casino
Dear maartenmagchiels,
Thank you for sharing your gaming experience at our casino.
We inform you that your situation has been reviewed by our specialists. After registering, you received a no deposit gift in the amount of 10 free spins in the "Sugar Rush" slot. After successfully using free spins, you received 72.57 EUR to the bonus balance of your account with x50 wager at 2023-08-12 03:51:57 UTC and continued playing. After receiving this bonus amount, you continued playing various slots and the bets were successfully accepted by the system.
Please note that the casino bonus can only be canceled automatically if a withdrawal request has been made or the bonus has expired. According to your game history, you canceled your active bonus in the amount of 40.48 EUR on 2023-08-12 05:54:31 UTC, before the wagering requirements of the bonus you received were fulfilled. Therefore the bonus balance was canceled and, unfortunately, cannot be returned.
If you have further questions or require further assistance, please contact us.
Be aware, SmokeAce makes sure that they don't have to withrdraw your money. I selefexcluded many casinos and it never havent been a problem. They allowed to deposit and passed KYC. After withrdraw they just closed my account because I have excluded one of their partner casinos, but there are no list or partners and they can partner up any casino of their fit just not to pay up. All just can't be customer fault. So be aware!
Smokace Casino
Dear janekuulits,
Thank you for sharing your gaming experience at our casino.
We would like to inform you that the risk department of Smokace Casino has taken a detailed look at the situation you described.
According to the casino rules, paragraph 7.5, the casino administration has the right to block an account if during the check it turns out that your account was previously closed due to gambling addiction on partner casino sites:
"7.5. If a player closes their casino account due to "gambling problems"/"loss of control over the game"/"addiction to gambling", in this case the player is prohibited from playing on the websites of the casino partners that are listed in the license of this casino.
The Player undertakes not to open a new account. The Casino is not responsible for the opening of a new account by you and any losses that you may incur after opening a new account. We reserve the right to terminate an account created for violating these rules at any time."
The Casino is not responsible for opening an account and possible circumvention of automatic blocking and any losses that you may incur after opening a new account. The Casino reserves the right to close an account created in violation of the rules.
Smokace and Windetta are the places to be at right now tbh Daily non sticky + no max win bonuses, quick cashouts, all the top providers (except for ELK, please add ELK your playerbase is MISSING OUT! 😃), newly released games are available almost instantly
Oh also if the providers were in ‘most recent’ order that would be nice, or just an option to change it to that, cheersss
Smokace Casino
Dear balintm,
Thank you for such a positive review of our casino. Our team is very glad to hear that you have enjoyed our casino. We are looking forward to seeing you again!
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@[email protected] We are always happy to help you.
Easy to register. Lots of payment methods. Lots of providers and games. Easy verification, and after my account got verified I got a few more requests to my account, but only cause I use Skrill. Fast replying and then the final verification. I was lucky and won, I asked for a withdrawal and the next day I had the funds on my account. What’s not to like?
Lots of games
Easy verification
I miss ELK
Smokace Casino
Dear Ma1969,
Thank you for sharing your gaming experience at our casino.
Our development and support team is always trying to do everything possible to make players enjoy their time at our casino. So that the menu of any section was convenient for everyone and the player did not have any difficulties. Our team is very happy to see you enjoying our casino.
We are looking forward to seeing you again! Wishing you good luck!
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Safety Index explained
Safety Index of Smokace Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Smokace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
![Smokace Casino Review – Expert & Player Ratings [2025]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
