HomeOnline CasinosBetstro Casino Review
Betstro Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (39)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Nordea
  • Neosurf
Withdrawal limits
 per month
€7,000
 per day
€1,000
L.C.S Limited
2022
< $1,000,000
OverviewBonusesUser reviews12Safety Index explainedDiscussion64Payment methods39
Recommended casinos for you
Spinfinity Casino Logo
1.Spinfinity Casino
Guru choice
Drake Casino Logo
2.Drake Casino
Great customer support
El Royale Casino Logo
3.El Royale Casino
Live chat available 24/7
Rich Palms Casino Logo
4.Rich Palms Casino
Overall good casino
Show more

Betstro Casino Review

Betstro Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Betstro Casino has Very low Safety Index of 3.4, indicating a very bad performance in terms of fairness and safety based on our evaluation criteria. Carry on reading our Betstro Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Betstro Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Betstro Casino Terms and Conditions as part of our review of Betstro Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Based upon our estimates and collected information, we consider Betstro Casino a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Betstro Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

In our comprehensive review of all relevant aspects, Betstro Casino has attained a Very low Safety Index of 3.4. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.

Note: According to our records, Betstro Casino is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Betstro Casino.

Terms and Conditions of Betstro Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betstro Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Betstro Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 7 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,269 black points in total, out of which 1,847 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Betstro Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

So far, we have received only 12 player reviews of Betstro Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Betstro Casino is owned by L.C.S Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Betstro Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.

Payment methods, win and withdrawal limits

Betstro Casino supports 39 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Nordea, Neosurf, Boleto Bancario, AstroPay, Bank transfer, ApplePay, Flexepin, Revolut, Danske Bank, Rapid Transfer, Handelsbanken, Suora Pankkitoiminta, Säästöpankki, S-Pankki, MiFinity, POP Pankki, Jeton Cash, Jeton, Google Pay, MuchBetter, Jetonbank, Interac, Banco do Brasil, PicPay, PIX, Bradesco, Banco Banrisul, Banco Safra, Banco Original, Pay4Fun, Caixa, Cashlib, Brite.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 7,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Betstro Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish No Yes Yes
Portuguese Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes
French Yes Yes Yes
Norwegian Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betstro Casino, managing your account, withdrawals, or other matters. Betstro Casino has an average customer support, judging by the results of our testing.

Slots and casino games at Betstro Casino

Betstro Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 28 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, ELK Studios, Ezugi, Endorphina, Wazdan, Habanero, Inspired Gaming, Oryx Gaming, Atomic Slot Lab, eeze, Authentic Gaming, Gamevy, BF Games, Gamomat, Blue Guru Games, Arcadem, Kalamba Games, Golden Hero, Givme Games.

Betstro Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Betstro Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Betstro Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (39)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Nordea
  • Neosurf
Withdrawal limits
 per month
€7,000
 per day
€1,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (6)
English customer support
All languages (7)
English live chat
All languages (7)

Game providers
Show all (28)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • ELK Studios
  • Yggdrasil Gaming
  • Evolution Gaming
  • Play'n GO
CASINO SCREENSHOTS
betstro_casino_homepage_desktop
betstro_casino_promotions_desktop
betstro_casino_homepage_mobile
betstro_casino_promotions_mobile

Positives

  • Extensive collection of live dealer games
  • Supports many payment methods

Negatives

  • Possible deposit fees
  • Company focuses on sports betting rather than the casino
  • Games are available only after registration
  • Customer support not available 24/7

Interesting facts

  • Small international casino
Author & Guarantor: Jana Kopecká Last updated: 09 Dec 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Betstro Casino bonuses

Browse all bonuses offered by Betstro Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (12)

User reviews of Betstro Casino

This is a place to share experience with Betstro Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 12 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
Its great platform and brilliant sportbooker. Only problem is that you cant withdraw your moneys. It takes weeks to get withdraws out, even your account is allready full verified. So stay away and make your deposits to better bookers. Betstro just dont respect customers and is typical L.C.S rogue casino.
  • Grear platform
  • Fast deposits
  • Impossible to withdraw
  • You can play but its not possible to win
• 1 year ago
The KYC process has been made very difficult and long so that you would lose your money back. It lasted 1.5 weeks, they asked for a selfie twice, with the casino's name written by hand on paper, etc. Small withdrawal limit, 1000e/day and slow processing (2-4 days on a weekday, nothing happens on the weekend). They succeeded in tactics and I lost half of my winnings back.
  • Very slow and difficult KYC
  • Slow withdrawals and 1000e/day limit
• 1 year ago
This xino is a complete scam. If you withdraw, you have to wait many, many, many, many days because the casino gives you a wonderful opportunity to play everything back to the casino. What is so wonderful for a casino is that all winnings are played back to nothing. Well, this is what scam casinos do, of course. Thanks no, this is not my casino. NEVER PUT YOUR MONEY IN THIS SCAMMER CASINO.
  • home swimming is just p...........
• 1 year ago
The documents are not valid. I have put in several. passport. electricity bill. and my bank's information. they always answer in English. yes, other casinos have accepted the same documents. there was a few hundred of money left there. I don't know who would help. I don't recommend it to anyone. it feels really scary to put money its a scam for the casino. under no circumstances open this casino
  • The selection of games was quite good
  • Bad customer service. Documents are not valid
• 1 year ago
Really bad customer service, requires more and more documents even though the account is confirmed when you try to withdraw funds. Returns the funds to the account and it takes another day before they ask for more again, I don't even recommend the kennel!! Blacklisted complete garbage!!
  • Paying off takes more than you say
• 1 year ago
Wish I could put 0 in stars

The company simply doesnt want to lose money and they will never withdraw your money even after you send them ID, selfie ID, utility bill, bank statement, they even asked me to send them proof to show that my number is mine, after I sent all of this they decided to steal my money with the following reason. " We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of 382,94€ has been removed from your account due to the following terms of our Terms & Conditions:

11.1. The following practices in relation to the Services: "
  • every time they need another verification proof and you never verify your account
  • you never withdraw money from there
  • they limit you to 1 EUR max bet after few bets
• 1 year ago
Betstro Casino is a complete scam. They will never verify your account. You will not be able to withdraw your winnings for this reason. A complete scam game casino AVOID.
  • The account is not verified even though the documents from the bank statement, identity card, address confirmation, phone number confirmation, driver's license confirmation have been sent. €1000 was taken by this company
• 1 year ago
Scam. Does not respond to email or chat.
• 1 year ago
Do not recommend becoming a customer of betstro.
Their verification process is extremely lengthy.
First they ask for a couple of documents and you are verified.
When you then make a withdrawal, they request additional documents... which they then say are not valid.
For each step to go through, it takes several days. Why not request all the necessary documents from the beginning instead of procrastinating?
I have been trying to get my money out since November…
  • Long and complicated verification process
• 2 years ago
If you play at an Altenar bookmaker, you already know that you have to wait up to 12 working days for an e-wallet payout. But at Betstro you can forget about ever getting your money. If the account is verified, it suddenly says that we still need a selfie with ID. If you send that means you need a Neteller screenshot, you send that means you need a Neteller screenshot as a PDF. If you have gone through the harassment and uploaded around 20 documents and they can't think of anything else, they stop communicating with you. You can't reach them in live chat support anyway. There's always a double-digit number of people in the queue. I've been waiting for the money for over a month.
  • You can win at slots
  • Doesn't pay out!
• 2 years ago
Where do I start? This casino is a straight up scam. First of all they deny any type of document you sent to them. Everything you send is "wrong". Making a deposit is as easy and quick as possible. IF you want to make a withdrawal? You can but you cant. Weird huh? Thats because they dont accept it. 72 hours have been past and still pending. I cancelled it and put it all on €0. €700 gone, you wont recieve your money here. Stay away
• 2 years ago
I play everyday on betstro and i won 13000 euro but problems is that are limit of 1000 per day to withdraw. Its now 3 days ago still pending.
I think i can forgot my money . Its seems like that this take a long time.
Thanx
Safety Index explained

Safety Index of Betstro Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betstro Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low3.4/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: €7,000 / month

Complaints about Betstro Casino and related casinos (48)

48All0Opened11Not solved17Solved20Rejected

Complaints directly about Betstro Casino

Complaints about related Foggybet Casino (Same management)

Complaints about related Ohmyzino Casino (Same management)

Show more complaints (+27)
Discussion

Betstro Casino Discussion

Discuss anything related to Betstro Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Betstro Casino payment methods

Browse an overview of payment methods supported by Betstro Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill - - - How to use Skrill
NetellerNeteller - - - How to use Neteller
PaySafeCardPaySafeCard - - - How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) - - -
VISAVISA - - -
MastercardMastercard - - -
NordeaNordea - - -
NeosurfNeosurf - - -
Boleto BancarioBoleto Bancario - - -
AstroPayAstroPay - - -
Bank transferBank transfer - - -
ApplePayApplePay - - -
FlexepinFlexepin - - -
Rapid TransferRapid Transfer - - -
Danske BankDanske Bank - - -
HandelsbankenHandelsbanken - - -
Google PayGoogle Pay - - -
MiFinityMiFinity - - - How to use MiFinity
SäästöpankkiSäästöpankki - - -
S-PankkiS-Pankki - - -
POP PankkiPOP Pankki - - -
RevolutRevolut - - -
MuchBetterMuchBetter - - -
Jeton CashJeton Cash - - -
JetonJeton - - -
 Suora Pankkitoiminta Suora Pankkitoiminta - - -
JetonbankJetonbank - - -
InteracInterac - - -
PicPayPicPay - - -
PIXPIX - - -
Banco BanrisulBanco Banrisul - - -
Banco SafraBanco Safra - - -
Banco OriginalBanco Original - - -
Banco do BrasilBanco do Brasil - - -
Pay4FunPay4Fun - - -
CaixaCaixa - - -
BradescoBradesco - - -
BriteBrite - - -
CashlibCashlib - - -
Currencies
USD,CAD,EUR,AUD,BRL,NZD
flash-message-reviews
User reviews – Write own casino reviews and share your experience
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news