HomeOnline CasinosBetstro Casino Review
Betstro Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (36)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Nordea
  • Neosurf
Withdrawal limits
 per month
€7,000
 per day
€1,000
L.C.S Limited
2022
< $1,000,000
OverviewBonusesUser reviews12Safety Index explainedDiscussion64Payment methods36
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Betstro Casino Review

We've thoroughly reviewed Betstro Casino and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Betstro Casino is related to other online casinos listed below and its rating is also negatively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Betstro Casino is a smaller online casino revenue-wise. It's part of a group of related casinos. However, this group is still quite small even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 5 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,928 black points in total, out of which 1,636 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on the information we've collected and assessed in our Betstro Casino review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (36)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Nordea
  • Neosurf
Withdrawal limits
 per month
€7,000
 per day
€1,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers
Show all (30)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • ELK Studios
  • Yggdrasil Gaming
  • Quickspin
  • Evolution Gaming

Positives

  • Extensive collection of live dealer games
  • Supports many payment methods

Negatives

  • Possible deposit fees
  • Company focuses on sports betting rather than the casino
  • Games are available only after registration
  • Relatively new casino, not yet proven by time
  • Customer support not available 24/7

Interesting facts

  • Small international casino
Author & Guarantor: Zuzana Safran Last updated: 17 Feb 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Betstro Casino bonuses

Browse all bonuses offered by Betstro Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (12)

User reviews of Betstro Casino

This is a place to share experience with Betstro Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 12 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 3 months ago
Its great platform and brilliant sportbooker. Only problem is that you cant withdraw your moneys. It takes weeks to get withdraws out, even your account is allready full verified. So stay away and make your deposits to better bookers. Betstro just dont respect customers and is typical L.C.S rogue casino.
  • Grear platform
  • Fast deposits
  • Impossible to withdraw
  • You can play but its not possible to win
• 9 months ago
The KYC process has been made very difficult and long so that you would lose your money back. It lasted 1.5 weeks, they asked for a selfie twice, with the casino's name written by hand on paper, etc. Small withdrawal limit, 1000e/day and slow processing (2-4 days on a weekday, nothing happens on the weekend). They succeeded in tactics and I lost half of my winnings back.
  • Very slow and difficult KYC
  • Slow withdrawals and 1000e/day limit
• 9 months ago
This xino is a complete scam. If you withdraw, you have to wait many, many, many, many days because the casino gives you a wonderful opportunity to play everything back to the casino. What is so wonderful for a casino is that all winnings are played back to nothing. Well, this is what scam casinos do, of course. Thanks no, this is not my casino. NEVER PUT YOUR MONEY IN THIS SCAMMER CASINO.
  • home swimming is just p...........
• 10 months ago
The documents are not valid. I have put in several. passport. electricity bill. and my bank's information. they always answer in English. yes, other casinos have accepted the same documents. there was a few hundred of money left there. I don't know who would help. I don't recommend it to anyone. it feels really scary to put money its a scam for the casino. under no circumstances open this casino
  • The selection of games was quite good
  • Bad customer service. Documents are not valid
• 11 months ago
Really bad customer service, requires more and more documents even though the account is confirmed when you try to withdraw funds. Returns the funds to the account and it takes another day before they ask for more again, I don't even recommend the kennel!! Blacklisted complete garbage!!
  • Paying off takes more than you say
• 11 months ago
Wish I could put 0 in stars

The company simply doesnt want to lose money and they will never withdraw your money even after you send them ID, selfie ID, utility bill, bank statement, they even asked me to send them proof to show that my number is mine, after I sent all of this they decided to steal my money with the following reason. " We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of 382,94€ has been removed from your account due to the following terms of our Terms & Conditions:

11.1. The following practices in relation to the Services: "
  • every time they need another verification proof and you never verify your account
  • you never withdraw money from there
  • they limit you to 1 EUR max bet after few bets
• 1 year ago
Betstro Casino is a complete scam. They will never verify your account. You will not be able to withdraw your winnings for this reason. A complete scam game casino AVOID.
  • The account is not verified even though the documents from the bank statement, identity card, address confirmation, phone number confirmation, driver's license confirmation have been sent. €1000 was taken by this company
• 1 year ago
Scam. Does not respond to email or chat.
• 1 year ago
Do not recommend becoming a customer of betstro.
Their verification process is extremely lengthy.
First they ask for a couple of documents and you are verified.
When you then make a withdrawal, they request additional documents... which they then say are not valid.
For each step to go through, it takes several days. Why not request all the necessary documents from the beginning instead of procrastinating?
I have been trying to get my money out since November…
  • Long and complicated verification process
• 1 year ago
If you play at an Altenar bookmaker, you already know that you have to wait up to 12 working days for an e-wallet payout. But at Betstro you can forget about ever getting your money. If the account is verified, it suddenly says that we still need a selfie with ID. If you send that means you need a Neteller screenshot, you send that means you need a Neteller screenshot as a PDF. If you have gone through the harassment and uploaded around 20 documents and they can't think of anything else, they stop communicating with you. You can't reach them in live chat support anyway. There's always a double-digit number of people in the queue. I've been waiting for the money for over a month.
  • You can win at slots
  • Doesn't pay out!
• 1 year ago
Where do I start? This casino is a straight up scam. First of all they deny any type of document you sent to them. Everything you send is "wrong". Making a deposit is as easy and quick as possible. IF you want to make a withdrawal? You can but you cant. Weird huh? Thats because they dont accept it. 72 hours have been past and still pending. I cancelled it and put it all on €0. €700 gone, you wont recieve your money here. Stay away
• 1 year ago
I play everyday on betstro and i won 13000 euro but problems is that are limit of 1000 per day to withdraw. Its now 3 days ago still pending.
I think i can forgot my money . Its seems like that this take a long time.
Thanx
Safety Index explained

Safety Index of Betstro Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betstro Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low3.0/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: €7,000 / month

Complaints about Betstro Casino and related casinos (41)

41All1Opened6Not solved16Solved18Rejected

Complaints directly about Betstro Casino

Complaints about related Foggybet Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €107
Foggybet Casino
Safety Index:Very low
Submitted: 16 Dec 2023
Resolved Our verdict

Case closed

Disputed amount: €226
Foggybet Casino
Safety Index:Very low
Submitted: 15 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: €1,000
Foggybet Casino
Safety Index:Very low
Submitted: 10 Aug 2023

Complaints about related Ohmyzino Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 4,800 kr
Ohmyzino Casino
Safety Index:Very low
Submitted: 02 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: ¥50,000
Ohmyzino Casino
Safety Index:Very low
Submitted: 27 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: €500
Ohmyzino Casino
Safety Index:Very low
Submitted: 16 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: €900
Ohmyzino Casino
Safety Index:Very low
Submitted: 21 Jun 2022
Show more complaints (+24)
Discussion

Betstro Casino Discussion

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Payment methods

Betstro Casino payment methods

Browse an overview of payment methods supported by Betstro Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill - - - How to use Skrill
NetellerNeteller - - - How to use Neteller
PaySafeCardPaySafeCard - - - How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) - - -
VISAVISA - - -
MastercardMastercard - - -
NordeaNordea - - -
NeosurfNeosurf - - -
Boleto BancarioBoleto Bancario - - -
AstroPayAstroPay - - -
Bank transferBank transfer - - -
FlexepinFlexepin - - -
Rapid TransferRapid Transfer - - -
Danske BankDanske Bank - - -
HandelsbankenHandelsbanken - - -
MiFinityMiFinity - - - How to use MiFinity
SäästöpankkiSäästöpankki - - -
S-PankkiS-Pankki - - -
POP PankkiPOP Pankki - - -
RevolutRevolut - - -
MuchBetterMuchBetter - - -
Jeton CashJeton Cash - - -
JetonJeton - - -
 Suora Pankkitoiminta Suora Pankkitoiminta - - -
InteracInterac - - -
PicPayPicPay - - -
PIXPIX - - -
Banco BanrisulBanco Banrisul - - -
Banco SafraBanco Safra - - -
Banco OriginalBanco Original - - -
Banco do BrasilBanco do Brasil - - -
Pay4FunPay4Fun - - -
CaixaCaixa - - -
BradescoBradesco - - -
BriteBrite - - -
CashlibCashlib - - -
Currencies
USD,CAD,EUR,AUD,BRL,NZD
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