HomeOnline CasinosJupi Casino Review
Jupi Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Warnings (1)
Important (1)
Find on Google
Payment methods
Show all (18)
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Bitcoin
  • AstroPay
  • Bank transfer
  • Flexepin
  • Interac
Withdrawal limits
 per month
$7,000
Famagousta B.V.
2021
< $1,000,000
OverviewBonusesUser reviews18Safety Index explainedDiscussion206Payment methods18
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Win limit of €5,000 per day This casino has a win limit rule. You will not be able to win more than €5,000 per day.
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Jupi Casino Review

We've thoroughly reviewed Jupi Casino and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Jupi Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 12 complaints about this casino in our database. Because of these complaints, we've given this casino 13,492 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Warning: Jupi Casino has a win limit of $50,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Warning: Jupi Casino has a $5,000 daily net win limit. This means that you can't win more than $5,000 in one day, with the "net win" being calculated as the difference between the sum of your wins and the money you've wagered. If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on the information we've collected and assessed in our Jupi Casino review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (18)
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Bitcoin
  • AstroPay
  • Bank transfer
  • Flexepin
  • Interac
Withdrawal limits
 per month
$7,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games

Language options

English website
All languages (8)
English customer support
English live chat

Game providers
Show all (72)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Microgaming
  • Yggdrasil Gaming
  • Tom Horn
  • Evoplay

Positives

  • Huge selection of game providers
  • Live dealer games are available

Negatives

  • Player with 1 deposit only will be eligible to cashout a maximum of 15x the initial deposit amount, all further winnings will be removed from the account upon withdrawal request
  • Livechat is not available for all website languages
  • Maximum net winnings per account are limited to €50,000
  • Relatively new casino, not yet proven by time

Interesting facts

  • Small international casino
  • The company focuses on both casino and sports betting
Author & Guarantor: Zuzana Safran Last updated: 23 Mar 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Jupi Casino bonuses

Browse all bonuses offered by Jupi Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (18)

User reviews of Jupi Casino

This is a place to share experience with Jupi Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Terrible

Rated by 18 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 months ago
Jupi Casino stole €1,570 from me. The reasoning was that I wasn't the player. I made a video call with an agent where I showed myself and my ID. Be careful where you play: the casino has 16 negative reviews for a reason.
  • Hassle-free deposit
  • CHEATER
• 10 months ago
The KYC process is absolutely stupid. First we are told to deliver these. When I deliver and try to send home, I get an email asking me to send these. It takes 3 business days to process the documents. I also wanted repatriation as a bank transfer, because the options are really poor. The site asks for the account number and iban, I asked in the chat what this account number is, that it is not the same as iban. They answered that you should ask the bank :D Shouldn't they themselves know what information they want for repatriation. Amazing rams. We'll see if I ever see my money, it's already been four weeks since I tried the first withdrawal. Don't good person play in this casino.
  • repatriation methods
  • kyc process
  • customer service
• 11 months ago
Edit: (I've now had my account closed because the casino's verification policy was getting on my nerves)

I became aware of this casino here. Since the very negative ratings of other players unsettle me, but I always get my own picture first, I thought to myself, before I even deposit and play, I'll verify my account in advance and what can I say, I can't answer the complaints here regarding absolutely agree with the verification process. Uploaded 3 documents as proof of address in PDF, which are rejected on the grounds that it is a screenshot. I can confirm that this casino systematically delays verification. I also uploaded a bank statement, my address is there too, every other casino accepts these documents directly. If it starts to be so problematic with the verification, I don't want to know how problematic it becomes when it comes to a payout. I wrote to the casino that I don't want to pay out, just verify my account in advance due to many complaints and negative reviews here because I just want to protect myself at a casino with such a bad reputation.

I have now uploaded a new document, if this is also rejected, I will have my account closed.

Otherwise, I find the website very nicely structured, the design is modern and the site runs smoothly. The bonuses are also quite ok, I find some clauses in the terms and conditions very unfair and have never seen such conditions in other, at least reputable, casinos.

Let's wait and see how it goes.
  • Nice site
  • Many deposit methods
  • Lousy verification process
  • procrastination strategy
  • Unfair Terms
• 11 months ago
Scam casino. Took €1000 of my winnings claiming i broke bonus terms. I asked for proof and what terms I may have broken several times, but they failed to give me a serious answer. I also made a complaint here on Askgamblers, but they didn't respond.
KYC is also terrible, constantly asking for new documetent. Took about three weeks in total, just stalling for them hoping to gamble away my money. Since I didnt, they took it from my account. Stay away.
• 1 year ago
I made a deposit of 80€ 19 days ago that never reached my account and I can't get a conclusive answer! They keep putting it off saying that they are talking to the agent who intermediated the movement, it is certain that I ran out of money
  • I was scammed on a €80 deposit
  • Bad customer service
• 1 year ago
Scam casino. They will not let you withdraw money but will make all sorts of excuses as you can see from other people.

The casino is operated by shady criminals probably, and the license is just a piece of toilet paper.
• 1 year ago
I have 40,000 in the account but can't withdraw it.
  • No reply to email..
  • No response at all
  • All funds transferred are blocked.
  • Pure rama scam.
• 1 year ago
Worst casino I've played, and I've played many, they take a long time to verify the account, they claimed I cheated and they stole 1000 euros from me. Do not play pure scam here.
  • fictitious surveys
  • Kyc slow process
  • long chat
  • Email takes 48 hours to respond
  • Withdraw balance without customer's permission
  • Misleading advertising on the site, withdrawals take 3 business days to be approved
  • Rejection due to technical problems with the survey
• 1 year ago
I can only support the previous reviews. Jupicasino is a rip-off place before the Lord. Of course, it is my own fault that I gambled away my deposit and previous winnings, but Jupi Casino does everything it can to allow enough time for this to happen. I had to submit 9 documents of all kinds and the account is still not verified. These documents are not requested all at once, but repeatedly, so that the process easily takes a month. Not requiring that you take a selfie of how to juggle cartwheels is all. Payouts of a maximum of EUR 500 every few weeks say it all. The fact that every e-mail states that Jupi Casino may request additional documents at any time is to be understood more as an announcement than as a one-off notice.
  • Delaying payment with flimsy justifications
  • Maximum 500 EUR per payout
  • Poor accessibility
  • Infinitely long verification process
• 1 year ago
One of the worst casinos I've played at so far. Withdrawals are simply canceled and rejected without justification. After that you can wait three days again... It's been like this for some time
  • Good game selection
  • Many deposit methods
  • Withdrawals will be canceled without explanation
  • A maximum of €500 per day can be withdrawn
  • Chat not working
• 2 years ago
I also came across Jupi Casino. Before I read all the negative reviews...
I deposited there a few times (about €800.00). I currently have a winning amount of €5,000.00 in my account and am in the middle of the KYC process. ID, proof of address and bank details were uploaded first. After I received an email confirming my verification, my first withdrawal request has now been cancelled. At the same time, a request came to upload a selfie with an ID document. The support is not particularly polite and only answers very briefly and imprecisely. Several employees told me that a payment of €1,000.00 per day is possible and referred to a paragraph from the terms and conditions. However, I can only pay out a maximum of €500.00. Nobody can tell me why. I really hope that the casino pays out. €5,000.00 is not little money. Chat histories etc. are secured.
  • Unfriendly support
  • Lengthy KYC process
  • Guidelines are not followed
  • Low payout
• 2 years ago
Get around this casino hell. I won a ton and tried to repatriate for 3 weeks and I can't do anything. They are constantly coming up with new documentaries to send. Everything has been posted and will not help. The posts don't have any answers and the live chat plays ready answers from no help. There are no announcements as to whether the documents have been approved or not and you can only find out via chat when you ask yourself and not always. It stinks of hard class pissing but I don’t give up. Every day a hangover in the chat and in between will interrupt the conversation without an answer. Indeed, by far the most bullshit casino is against me. I wonder if anyone who has received withdrawals here would be interested to know. And every new document between the traditional 3-5 days of waiting because of the "hurry".

* update to situation *

We would like to inform you that your withdrawal request has been canceled by the Payments Department and the amount is available in your account.



Furthermore, we would like to inform you that due to a technical error, the payout from the bonus you received was incorrect with regard to term 58.3.3 from our Terms and Conditions. On the 26th of December you received the bonus 100% up to 500EUR Weekend Reload Casino Bonus which you claimed with your deposit of 50 €. Kindly note that the maximum winnings for bonuses between the 100% - 119% threshold, are limited to fifteen (15x) times the initial deposit amount, thus you were able to receive € 750 and not € 1,000.
As such, the amount of € 250 has been deducted from your account.
We apologize for any inconvenience.

that is, the bonus terms have now changed as well and 250e have been taken out of the balance. in the chat i asked and the rest should be withdrawn and the withdrawal request put in and waiting for another week for a response to get the money out in any way.
  • Aspa full of crap.
  • Don't get the money out.
  • bonus terms will change as you wait for withdrawals for weeks.
• 2 years ago
  • Does not accept any account confirmation.1200 euros in profits stuck
• 2 years ago
Casino stands out for its announcements like fast withdrawals that are simply not correct. Verification was not done after 72 hours, the whole thing took a good 10 days. There was no verification e-mail, even if documents are missing, you will not receive an e-mail. You have to ask everything in the live chat, where you only get standard answers (mostly excerpts from the terms and conditions).
Payouts are of course not paid on time.
I earned a credit of 26,000 euros there myself, which I can remove from my make-up !!
  • Games all run smoothly
  • Bonus is credited immediately
  • Bad support via email or chat
  • Verification takes forever
  • Payout moral very bad
• 2 years ago
I deposited it several times in the casino! In the end, with a bit of luck, you might win something! Withdrawal limit was 1000 € so I applied for it and uploaded documents! Processing time according to the casino 72 hours! The first request was rejected after 3 days, documents were still missing! So uploaded again and applied for again! In the whole process I never get an email or anything about whether my verification is complete or anything else! I always had to ask in the live chat myself! Then I was told that my verification is complete and the money will be transferred in 1 day! After another 2 days of waiting again in the live chat, I was told that I still had to wait for the documents to be checked. When I then sent you the chat protocols with the advisor who told me that I was fully verified and the payment was only one more Day, the answer I received was that they couldn't give me any further information! Then I wrote an email to the casino that I would complain to the license authority! Now yesterday all of a sudden my withdrawal request was gone, no message, nothing, no confirmation! When asked in the chat today, supposedly paid out and the money will come! What I also noticed was that in the meantime game providers in which I played a lot were no longer there or could no longer be opened! Furthermore, my payout limit has now been set down to € 500 !! So everything is really very questionable and not to be recommended
  • Payout limits are adjusted and downgraded, no confirmation emails about payout and verification
  • Advertise with fast payouts but the opposite is the case
  • Games where a lot has been won suddenly no longer playable
  • Live chat staff with standard answers
Safety Index explained

Safety Index of Jupi Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jupi Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low1.0/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Win limit of €5,000 per day This casino has a win limit rule. You will not be able to win more than €5,000 per day.

Unfair terms and conditions

  • This casino limits the amount of money players can win when playing with real money (without a bonus).
  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Low win limit: $5,000 / day (net win)
  • Low withdrawal limit: €7,000 / month

Complaints about Jupi Casino and related casinos (35)

35All1Opened12Not solved12Solved10Rejected

Complaints directly about Jupi Casino

Show more complaints (+25)
Discussion

Jupi Casino Discussion

Discuss anything related to Jupi Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Jupi Casino payment methods

Browse an overview of payment methods supported by Jupi Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill - - - How to use Skrill
PaySafeCardPaySafeCard - - - How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) - - -
BitcoinBitcoin - - -
AstroPayAstroPay - - -
Bank transferBank transfer - - -
FlexepinFlexepin - - -
InteracInterac - - -
MiFinityMiFinity - - - How to use MiFinity
TetherTether - - -
CashlibCashlib - - -
eZeeWalleteZeeWallet - - -
Rapid TransferRapid Transfer - - -
SticPaySticPay - - -
CashtoCodeCashtoCode - - -
LitecoinLitecoin - - -
Bitcoin CashBitcoin Cash - - -
EthereumEthereum - - - How to use Ethereum
Currencies
USD,CAD,EUR,AUD,BRL,NOK
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