The player from US has been blocked. The casino claims he opened multiple accounts and the player believes that the games are rigged. Since the player lost all his balance and didn't provide any evidence to support his claims, we were forced to reject this complaint.
Super Slots Casino - Player has been blocked.
Amount: $500,000
Super Slots Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.4
Super Slots Casino has a Safety Index of 2.4, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Insufficient evidence from player
REJECTED
Case summary
2 years ago
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2 years ago
I've noticed a pattern on sioerslots and told a supervision about it. If you withdraw any amount you will lose a ton of money in a roe you have no chance of winning anything for weeks. I just lost 2500 straight on the same game so that's not possible when you are betting 25 cents max 2 dollars a spin. I called in to the supervisor cause he told me too if I had a example cause they will not provide me my game play so I did I was was hung up on 3ctomes I a row and they they just came back and said my account is being closed cause of multiple accounts which is a lie I just withdrew Monday so that would be impossible. They have stolen over 60000 grand from. Me and this need to be know. If you guys can reach oyt to them and get my game play that would prove everything in. Saying they will not provide me with it which is just more proof that they are a fraud this casino needs to be shut down and honestly these people need to be in jail. This is a crime.
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2 years ago
Dear mike2332,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please clarify how the casino stole $60,000 from you? How much money is currently in your balance?
Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru.
Looking forward to hearing from you.
Best regards,
Kristina
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2 years ago
Thank you for your reply, mike2332. I am sorry, but if you have lost your balance, there is not much more we could do. Could you please clarify how you wish to proceed with this complaint? Or did you just want to share your experience with us?
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2 years ago
Dear mike2332,
We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.
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2 years ago
Well I think the ga.es are ridged there are multiple times where I have lost over 700 spins In a row which is just not possible if it is random. Gererated
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2 years ago
Please understand, that it is very difficult for us to proceed with this case if you lost all your balance and do not have any evidence to support your claims. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime.
