Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jana K.
Author
Jana Kopecká
Casino Analyst & Complaint Specialist
Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
Extensive collection of games from multiple providers
Interesting VIP program
Wide range of currencies
Many restricted countries
Maximum daily win limitation
Not all payment methods are available for all countries
Casino screenshots
In-depth review
This review examines Lukki Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Lukki Casino scored a Below average Safety Index of 6.2, which makes it a suboptimal option for most players in terms of fairness and safety. Keep reading our Lukki Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Lukki Casino fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Lukki Casino Terms and Conditions as part of our review of Lukki Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
According to our approximate calculation or collected information, Lukki Casino is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include Lukki Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
Taking into account all factors in our review, Lukki Casino has scored a Safety Index of 6.2, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Lukki Casino: Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Lukki Casino to be mostly fair.
Note: You can see our specific T&Cs findings in detail here.
Player complaints related to Lukki Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 226 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Lukki Casino user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Lukki Casino has a Great User feedback score based on the 22 user reviews in our database. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Lukki Casino company data and licenses
Lukki Casino is owned by Just Entertainment B.V. and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Lukki Casino has a gambling license issued by Curaçao Gaming Authority in Curaçao.
Win and withdrawal limits, payment options
Lukki Casino accepts deposits via 39 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Neosurf, Bitcoin (BTC), AstroPay, idebit, Bank transfer, Allied Irish Banks (AIB), Ulster Bank, Revolut, Cardano (ADA), Bitcoin Cash (BCH), Binance Coin (BNB), CashtoCode, MiFinity, Tron (TRX), USD Coin (USDC), Tether (USDT), Ripple (XRP), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Coinspaid, Bradesco, Itaú, Volt, Jeton, Interac, Rapid Transfer, Banco do Brasil, OXXO Pay, MuchBetter, HSBC, Bank of Ireland, VISA Prepaid.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 4,000 per day
USD 50,000 daily net win limit
EUR 8,000 per week
EUR 30,000 per month
USD 4,000 per day
USD 8,000 per week
USD 30,000 per month
NOK 40,000 per day
NOK 80,000 per week
NOK 300,000 per month
CAD 6,000 per day
CAD 12,000 per week
CAD 42,000 per month
AUD 6,000 per day
AUD 12,000 per week
AUD 42,000 per month
CHF 4,000 per day
CHF 8,000 per week
CHF 30,000 per month
NZD 6,000 per day
NZD 12,000 per week
NZD 48,000 per month
ZAR 65,000 per day
ZAR 130,000 per week
ZAR 500,000 per month
BTC 0.1 per day
BTC 0.21 per week
BTC 0.8 per month
USDT 4,000 per day
USDT 8,000 per week
USDT 30,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Lukki Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
French
24/7
Norwegian
Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. Lukki Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at Lukki Casino
Lukki Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 145 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Betgames, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, ElCasino (TVBET), Kiron Interactive, Galaxsys, Flatdog, Revolver Gaming, Reevo, Bitpunch, Enjoy Gaming, Mascot Gaming, Four Leaf Gaming, Spinoro, Amusnet, Givme Games, PG Soft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, 100HP Gaming, Max Win Gaming, Octoplay, HungryBear, Ready Play Gaming, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, F*Bastards, Live88, Esa Gaming, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, Just Slots, 4ThePlayer, Spin Fury Gaming, Tornado Games, LAMBDA gaming, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, SpinOn, RevDev, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, TrueLab Games, Spearhead Studios, NowNow Gaming, Bang Bang Games, SlotMill, Onlyplay, Oryx Gaming, Nucleus Gaming, VoltEnt, Leap Gaming, Gamebeat, Koala Games, Hölle games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, Gamevy, Fazi, Retro Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, InOut, PatePlay, EGT Digital, TokaCity, Clawbuster, Electric Elephant, 7Mojos, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.
Lukki Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 4 bonuses from Lukki Casino in our database, including:
100% up to $500 and 100 extra spins
100% up to $500 and 50 extra spins
50% up to $1,000 and 50 extra spins
25% up to $2,000 and 100 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Just Entertainment B.V.
Operator
Just Entertainment B.V.
Platform
SOFTSWISS
Established
2024
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lukki Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Negative
Low win limit: $50,000 / day (net win)
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at Lukki Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real GamesCertified
Verified by Gamecheck
Active SEAL Member
A selection of games from multiple game providers has been checked and NO fake games have been found.
Satisfied with the game variety and win rates, 13 users still noted issues regarding RTP and disappearing game providers.
Casino Bonuses
Lukki Casino bonuses
Browse all bonuses offered by Lukki Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Lukki Casino does not offer any bonuses to players from your country.
Summary of player reviews
Guru AI
Frequent bonuses and promotions delighted many, though unfair conditions and lost cashback caused concern for some users.
Payment methods
Payments
Browse an overview of payment methods supported by Lukki Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(39)
Payment methods (39)
Transaction limits
Withdrawal limits
$30,000
per month
$8,000
per week
$4,000
per day
Win limits
$50,000
Daily net
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDCHFNOKNZDZAR
Crypto
Supported crypto currencies.
ADABCHBNBBTCDOGEETHLTCTRXUSDCUSDTXRP
Summary of player reviews
Guru AI
Players generally praise payment speeds, with 12 positive comments, though 7 reported issues with large deposits and slow payouts.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
4 languages
EnglishFrenchGermanNorwegian
All languages (4)
English
French
German
Norwegian
Live chat
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Customer support:
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Live chat rating
Good
Based on 3 tests
Date and tester
Rating
26 Aug 2025
Jana K.
Average
27 Nov 2024
Jana K.
Good
19 Feb 2024
Kubo M.
Excellent
Summary of player reviews
Guru AI
Many players found customer service competent and friendly, while others reported unhelpful and slow responses.
User reviews
User reviews of Lukki Casino
This is a place to share experience with Lukki Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Great
Rated by 22 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
Games and payments receive the most positive attention, with reviewers frequently mentioning the diverse selection and quick transactions. Customer support and the website experience appear balanced, though some users report issues with payments.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Bonuses (14)
Support (8)
Games (15)
Payments (19)
Website and app (9)
• 11 months ago
Terrible website to play in. SCAM
Lukki Casino confiscates your real-money deposit when the welcome bonus expires.
Support openly admits they keep your own deposit if it’s "lost while bonus is active" – directly against their own T&Cs (Section 4.8).
They also refuse the advertised $1,000 cashback and threaten legal action if you dispute the payment.
Classic Dama N.V. rogue behaviour.
Avoid Lukki at all costs – they will steal your deposit.
Terrible Website
Support Unhelpful
Scam!
• 1 year ago
Lukki is the best platform for anyone who enjoys gambling online. The payouts are fast and fair.
great games
• 1 year ago
I have played on a lot of casinos and I must say I am impressed with this one. I can see there are probably a bit of bot reviews on here, but they are correct. If you contact support after submitting documents for KYC they will process it instantly. Same with withdrawals after 24 hours. They have an impressive bonus selection and you often get codes on email. Even though I haven't won a lot here I have nothing bad to say about the casino infrastructure.
24 hour withdrawals
Good customer service
Fast verification process
• 1 year ago
I’ve had an amazing experience at Lukki. The live games are a must-try for anyone who loves real casino action.
Exclusive promotions
Fast processing times
• 1 year ago
I’ve never encountered a glitch or delay while playing here. The platform is smooth and well-optimized.
Stylish website design
Fast processing times
Slow customer support
• 1 year ago
my favorite casino! I received a big check for my max win, which allowed me to get gifts for my family. Thank you so much
good games
Nice site Designs
Quick payouts
Slow website
• 1 year ago
I can confidently say that Lukki is one of the best online casinos out there. The thrill of playing here is unbeatable!
Plenty of bonuses
Seamless withdrawals
Great incentives
Bad experience
• 1 year ago
Lukki is my go-to casino. I’ve won big several times, and the loyalty program keeps things even more interesting.
High-quality graphics
Exciting promotions
Plenty of bonuses
Slow website
• 1 year ago
This is the first casino that has written to me saying that I have used too many bonuses and that my bonus rate is therefore so high that I am no longer allowed to use the promotion. I hope it is not because I finally requested a withdrawal there after a long time. I am curious to see if I will get it.
Das ist das erste Casino die mir schreiben das ich zu viele Bonus benutzt habe und deshalb meine Bonusquote so hoch wäre das ich keine Promotion mehr nutzen darf😂Ich hoffe es liegt nicht daran das ich dort endlich nach langer Zeit mal eine Auszahlung beantragt habe.Bin gespannt ob ich diese auch bekomme.
• 1 year ago
I appreciate how frequently Lukki updates its game selection. There’s always something new and exciting to try!
Exclusive promotions
Seamless withdrawals
Slow website
• 1 year ago
From registration to withdrawal, everything about Lukki has been a breeze. The platform is well-designed and highly rewarding.
great incentives
Nice bonuses
• 1 year ago
I’ve never had such a smooth experience at an online casino before. Lukki offers fairness, entertainment, and incredible rewards.
Friendly customer support
fast transactions
• 1 year ago
I love the thrill of live dealer games, and Lukki offers some of the best I’ve experienced online. It’s a top-notch platform!
Nice bonuses
Good games
little delay on withdraw
• 1 year ago
The game variety here is mind-blowing! Whether I’m in the mood for poker or just want to spin the slots, Lukki has it all.
Fast withdrawls
Nice bonuses
Good games
Slow customer support
• 1 year ago
The casino layout is stylish, easy to navigate, and incredibly engaging. Lukki keeps me coming back for more!
withdrawals fast
easy to navigate
Fun games
High win rate
Missing some games
• 1 year ago
I have played here many times, cashed out many times and it is definitely a good casino...
The website is fluid and there are also many game providers
Habe hier schon oft gespielt, oft ausgezahlt und es ist an sich definitiv ein gutes casino...
Die Website ist flüssig und es gibt auch viele spieleanbieter
Many bonuses [100-350%]
Viele Boni [100-350%]
Fast verification
Schnelle Verifizierung
Competent chat workers
Kompetente chatarbeiter
Payout could be faster [minimum 24 hours]
Auszahlung könnten schneller sein [Minimum 24stunden]
• 2 years ago
Not sure I like this one I thought it had Good RTP but I’ve only had one withdraw off 20+ deposits but I like the good customer support and good games and the best of all fast withdrawals with easy verification
Fast withdrawals
Good customer support
Good games
Low RTP
• 2 years ago
What to say about this casino?` 100% bonus + 100 free spins, 20 per day.
First 20 free spins today I won 0 Euro, 22 euro bonus + 22 euro own money, own money disappeared on Big Bas game almost immediately with 0.1 euro, then there were some small profits but at the end there were 600 (!) spins without free spins on BigBa's game…
You should be careful when depositing money at Lukki casino!
Vad ska man säga om detta casino ?` 100% bonus + 100 freespin, 20 stycken per dag.
Första 20 freespin idag vann jag 0 Euro,22 euro bonus + 22 euro egna pengar, egna pengar försvan på Big Bas spel nästan omgående med 0,1 euro, sen var det lite små vinst men på slutet var 600 (!) snurr utan freespin på BigBas spel...
Man ska vara försiktig att sätta in pengar på Lukki casino!
Not so much
Inte så mycket
RTP under all criticism
RTP under all kritik
Freespin offer is divided into several days
Freespin erbjudande delas på flera dagar
Small selection of games
Små utbud av spel
• 2 years ago
I don't understand why this place has a low rating.
Generous bonuses, supposedly good RTP and plenty of deposit and withdrawal methods.
It's all good.
However, it sometimes took a little time to withdraw funds.
Plenty of deposit and withdrawal methods and games
豊富な入金、出金方法
たくさんのゲーム
I can't find it. However, I was banned for using my bonus too much.
見あたりません
ただし、私はボーナスの使いすぎ？でバンされました。
• 2 years ago
I have had nothing but good experiences. The customer service is beyond any I've dealt with anywhere in a long time. There's many choices to play and rewards too. I say who care if I can only win 100,000 per day. I'm not greedy 😁✌️
Customer service
Selection of games
I play there lol
Not a thing bad to say‼️
• 2 years ago
My partner and myself played with Lukki and he was lucky in winning around $9000 altogether within 3 weeks. He did bank transfer and they were pretty good with depositing the winnings, however, we were checking bank statements and it appeared that every amount deducted from account for deposit, other deductions were made with similar amounts but with names that were not recognised including gift shops. When Lukki was asked what name would appear on bankstatement, they wouldn't give me an answer, told me to do a screen shot of bank statement, which I'm a bit reluctant to do. I have checked my statement today, different name and bank from partner and I've also had deductions from unknown persons, with similar amounts with .90c difference, 2 being gift shops. I think Lukki is a good casino for games, withdrawals and ease of playing, but somewhere there is a security issue, and anyone playing should keep an eye on there account for unknown persons deducting amounts from there account. I have notified the bank who are now investigating each deduction made without permission.
Fast withdrawals
Security Breach
• 2 years ago
This Casino is amazing...great selection of games, fair RTP
verification/withdrawal was done within 12 hours!
Highly recommended
Great selection of games
Fair RTP
Verification/withdrawal
So far nothing
Discussion
Lukki Casino discussion
Discuss anything related to Lukki Casino with other players, share your opinion, or get answers to your questions.
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