HomeOnline CasinosVulkan Vegas Casino Review
Vulkan Vegas Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Internet
Payment methods
Show all (85)
  • Skrill
  • Neteller
  • PayZ
  • VISA
  • Mastercard
  • Giropay
  • EPS
  • Trustly
Withdrawal limits
Not Limited for EUR
Invicta Networks N.V.
2017
> $100,000,000
OverviewBonusesUser reviews178Safety Index explainedDiscussion404Payment methods85
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Vulkan Vegas Casino Review

We've thoroughly reviewed Vulkan Vegas Casino and gave it a Very high Safety Index, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Vulkan Vegas Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Vulkan Vegas Casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 8 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,569 black points in total, out of which -250 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Vulkan Vegas Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on all of the information mentioned in this review and the Very high Safety Index of this casino, we can conclusively say that Vulkan Vegas Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (85)
  • Skrill
  • Neteller
  • PayZ
  • VISA
  • Mastercard
  • Giropay
  • EPS
  • Trustly
Withdrawal limits
Not Limited for EUR

Games
Show all (15)

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (16)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers
Show all (117)

  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Microgaming
  • Big Time Gaming
  • Yggdrasil Gaming
  • Tom Horn
  • Evoplay
CASINO SCREENSHOTS
vulkan_vegas_casino_game_gallery_desktop
vulkan_vegas_casino_homepage_desktop
vulkan_vegas_casino_promotions_desktop
vulkan_vegas_casino_game_gallery_mobile
vulkan_vegas_casino_homepage_mobile
vulkan_vegas_casino_promotions_mobile

Positives

  • Huge selection of game providers
  • The genuine and licensed Vulkan Vegas casino
  • 24/7 Customer support

Negatives

  • Not all of the terms and conditions are translated to the language option provided on the website

Interesting facts

  • Monthly withdrawal limit for players who withdraw a sum of money equal to or greater than 20 times their lifetime deposits is €5,000
  • Monthly withdrawal amount depends on the amount of life-time deposit and current player balance
Author & Guarantor: Adam Maclean Last updated: 24 Aug 2022 Anything incorrect or missing? Let me know
Casino Bonuses

Vulkan Vegas Casino bonuses

Browse all bonuses offered by Vulkan Vegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (178)

User reviews of Vulkan Vegas Casino

This is a place to share experience with Vulkan Vegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 178 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 2 weeks ago
I finally deleted my account at that particular casino because I was treated very badly. Initially it was a long process with many document requirements for identification. Then when I started winning a few times, they cut the bonuses and then any bonus. They were more consistent with payments, usually 2 days late, but they delayed larger payments more. Sometimes they asked again for the same supporting documents for identification, while it had been done in the past. There are better casinos out there.
  • sometimes profits
  • demanding identification process
  • bonus control and ban at will and without notice
  • authentication recheck
  • bad treatment
• 2 weeks ago
To be honest, I am of two minds about this casino.
First, everything works well, there are no lags during the game, the design is not bad, it is not boring, but it is very difficult to win. Sometimes it annoys me, but I have no complaints about the casino, because I understand that it is just a casino, not my job
• 1 month ago

Honestly, this casino was a letdown. They've got these strange slots that feel like scams, and their bonus terms are just plain sketchy. I can't even figure out how they've got such a high rating here. Definitely won't be coming back
• 1 month ago
I cannot recommend this casino. I had more negative than positive experiences there. Anyone who is annoyed about long payout times or suddenly canceled payouts should not play here.
  • Many games
  • Lots of bonuses
  • Bonuses with Max Cashout (sometimes only x5 bonus amount)
  • Each deposit min 3x wager
  • Withdrawals take a long time
  • Money remains on the casino balance sheet until withdrawal is processed
• 1 month ago
The positive thing is that it gives bonuses of course with a very low RTP. As far as reporting now if you win a Calvary really awaits you. You can't imagine what they ask you for verification even my house how many rooms it has of course they do this to delay the withdrawal and get the money after a month. They are incredibly slow to respond to you in chat and try to find excuses not to give you your hard earned money
  • None
• 1 month ago
Everything great at first. However, as soon as you pay out more than you deposit, the bonuses are quickly denied and you can only play real money. When asked, I was told my activity might be too low to be activated for bonuses. After I deposited umpteen times without a bonus, I only received the standard live chat responses again.
  • Fast payout
  • Bonuses usually have max cashout
  • Bonuses are no longer credited after certain activity
• 1 month ago
I have been registered there for a number of years and am very satisfied with the casino. There are enough slots and there are always new good slots and there is something for everyone. If I want to withdraw my winnings, this happens without any problems and it takes 2-3 days for the money to be in my account. There are also daily new bonus offers. The customer service is also always available and a solution is found for every problem. I am very satisfied 👍👍👍
  • Fast payout
  • New bonus offers every day
  • Good customer service
  • New slots are added weekly
• 1 month ago
Good bonus codes
fast service
good language
The fastest withdrawal process I have ever seen at an online casino. They only process the payout within a few minutes, so you won't suffer another loss from your win.
• 2 months ago
Had a very positive experience. Inquiries are processed promptly. The payouts are also carried out quickly. As with any new casino, the game selection is quite good.
  • good game selection
• 2 months ago
Worst experience at this casino! The slots seem to have zero RTP because I couldn't win anything no matter how much I played. And don't even get me started on the verification process and withdrawal time. It was a total nightmare! I had to wait forever just to get my money out. Avoid this place like the plague!
• 2 months ago
I recently made a small amount of money and, despite already being verified, I was asked to provide 6 months of highly sensitive information, such as bank statements and payslips. Then I learned they use Hooyu identity software services. If that isn’t a huge red flag!!! Soon they will be demanding fingerprinting and facial recognition scans. There will be no more privacy. Run away. We all know where this is going. Don’t play here and keep your freedoms.
• 2 months ago
Vulkan Vegas problems with winnings over 300 euros
It's funny that at Vulkan Vegas, small wins are processed immediately and paid out quickly. But when it comes to several hundred or even thousand euros, this casino disappoints me immensely. Withdrawal request, which usually takes 2 hours, is not even accepted after 24 hours. The money stays on the balance sheet in the hope that the players will gamble it away again. I like the casino very much but that's not possible. So far I've had all winnings paid out, but the way they violate their own terms and conditions is customer unfriendly.

ID 21216304

Transaction ID: 2b63d9ce-3e4e-4f34-a897-944e4d08248a

strange that the deposit works within seconds but payout 7-10 days... aha
  • Bonus offers
  • gaming experience
  • Payout Duration
  • dealing with customers
Vulkan Vegas Casino
Dear houseriderz
Thank you for your feedback.
We've checked the transaction. It was approved in the timely manner by the Casino and is now being processed by the PSP. Since it's a bank transfer, it may take 7-10 working days for money to get cleared.

Best regards
• 3 months ago
Hit a huge win very soon after registration, KYC process felt like an eternity and I feel like it was intentional on their behalf. Lots of documents are required compared to any other casinos I have played on(and I have played on a lot). All my documents were approved and they kept sending me messages that I still need the ones that were already approved on the site... this went on for 1-2 days but eventually, I was approved and got paid out a few days after that. During the process, I have obviously spent some of my winnings which I think was their goal all along and they knew exactly what they were doing. But for that, I can only blame myself. If you have the willpower you are going to have no issues on the site.
  • Withdrawal was successful
  • Good amount of games
  • KYC felt like it was intentionally drawn out
• 3 months ago
The worst casino I have ever played in my life and I have played in many. I have never seen so many empty slots shootings like you are throwing your money away I don't think it is a clean casino at all. I have sent so many emails to have my account closed and the email doesn't go to them it says invalid people are ridiculous they don't close your account while you have the right to protect yourself by the law they don't close you because they are thieves so that I don't have to take it with a lawyer here I will claim after what I have lost close my account and find but jester !
• 3 months ago
stay away dont even come close to this casino i played 450 euro with 1 euro bet not even one single bonus not even one spin win this casino is been created only to rip you off.when i try to close the account the support always tries the opposite when you finally convince the to do so they tell you to email them.
  • slots dont open
  • rtp doesent exist
  • very bad support when you request account block they try to convince you other wise and in the end they make you email them
  • unfair bonus condition for the players
• 4 months ago
I recently started playing at the casino. Unfortunately, I read a lot of bad reviews. I uploaded the documentation for the kyc procedure the day before yesterday. I don't know how long it will take, but I hope it won't be long. Unfortunately, I noticed that my date of birth is 1 day off. that my profile will not be blocked.Of course, I sent in all the documentation that the customer service asked me and took a picture of our conversation, so no scam I hope that in a few days I will be able to write a positive review about the casino.

Update:
Well. I'm here again and unfortunately with a bad opinion. Since my last post, the casino has not been able to accept my documents. For a month. It's very slow or they don't want to check it at all. I've had a few deposits with bonuses since then. Another bad experience is that the bonus balance can only be used separately, which makes it difficult to play.

Update 2.
Hello. You have to say, my opinion of the casino has changed for the better. It took a little while for my documents to be accepted, but since it happened, I have already had payments from the casino to my bank card, and the speed was surprising. Payment was made within 5 minutes from the time I pressed the payment button. I am inundated with even better bonuses and offers. The support is also fast and helpful. So, it's a pleasure to play here 😊
  • Good bonus offers
  • Fast support
  • documents required for payment are not checked slowly or at all
• 4 months ago
Hello Guys for now i have nothing bad to say about this casino , today i make account make deposit about 330euro and i won jeckpot 5000euro now i have 7000 euro also make a withdraw 500 and 2000euro , now im waiting to KYC aprove my account.from my experience on previous casino sites i barely verified the account and i always had all the required documents. For my safety I took screen shots. But I hope that this is a good casino site and that I will receive a payout and complete verification of my account very quickly. How can I continue to play Vulkan Casino. I'll let you know what happened!
  • I make today deposit 320 euro and i win jeckpot 5000euro
  • Dont have Bugs
  • I write u what will happen stay tune
  • Waiting for KYC to verfied my account
• 5 months ago
Actually, I like to play and also play a lot at Vulkan Vegas. All my friends play there too. I can't complain about the wins either. However, I no longer have any confidence in the casino when it comes to down payments.
1. Meanwhile, it says everywhere that players from Germany are no longer accepted, but I can still play. On the other hand, at Ice Casino, which belongs to Vulkan Vegas, it is no longer possible to log in from Germany.
2. I recently made a deposit with Skrill and built up a real money balance of 30,000 euros. That was the highest I've ever won. Deposit with Skrill was accepted, my Skrill was verified as well as all personal details. However, I was told that a withdrawal to Skrill is not possible. This contradicts their own AGBS. At all the casinos where I have played and paid out so far, I have only ever been able to make withdrawals with which I have also deposited. The only exception is always Paysafe deposits, which can only be paid out to a bank account. I've never had any problems with Skrill anywhere else.
Since you are duped in this way, I no longer have any confidence in Vulkan Vegas and I think that there are always problems with payouts. From now on I recommend everyone to play somewhere else.
  • Always good wins
  • Problems withdrawing with Skrill. Although everything is verified and deposits are accepted.
• 5 months ago
I did the verification and everything from my account. When making a deposit, my account was blocked, with no possibility of withdrawing what I deposited.
  • Unfair block. They keep the money
• 5 months ago
So far I haven't won anything in this casino, no matter when I deposited...gambling is so slow it's just tedious^^clearly I can lose but ONLY? Well, I played there last time today, nothing for months...that's not normal. Accepted since when Vulkan Vegas no more players from Germany??? I can still access it there and deposit (yes, tried again, same story) Now I'm a little surprised that they are allowed to take my money????
• 5 months ago
1. I noticed that my birthday is off by one day when I registered.

I immediately contacted the chat and was told that I could correct it.



2. I made a profit of $400 from the bonus.



3. I asked the chat about the conditions for withdrawing profits, submitted my identity verification documents, and made a minimum deposit.



4. Blocked and no longer accessible. When I chatted, I was told that the registered date of birth and the date of birth on the identity verification document were different.

I told him that I applied for a change on the day I registered. I was asked to chat again the next day because they would unblock me as soon as possible.



5. When I chatted the next day, I was told that it was still being processed and that I had to wait a few business days. I was told that the real money balance has no expiration date, and that the correction of the date of birth and the authentication of the identity verification documents are proceeding at the same time.



6.If you chat after 2 days, you have violated the terms of service to register accurate information (date of birth). The balance of $400 must be reduced to 0 to unblock. They said.

If you complain that you made a request to correct your date of birth first, your date of birth will be corrected after the block is removed. Balance must be 0 to unlock. They said.

No matter how many times I explain the process, they only say the same thing and don't want me to withdraw money.

----------------
2023/4/17 After many inquiries, I was able to leave the balance after unblocking and updating the information.
2023/4/18 Withdrawal application passed and withdrawn.

My account was blocked even though I had requested it this time.
Unavailable for 2 weeks due to block.
The woman who responded to the chat was not flexible with one point of terms of use.
In that respect, I will deduct ★.

However, after contacting the email customer support and receiving a response on this site, I think it's a good point that they were able to respond flexibly.
• 5 months ago
Everything is great until the moment of making a withdrawal for more than $500.00. If it takes more than 5 days, they tell you that they have already processed it, that the issue is an external payment agent, not the channel you chose to make the withdrawal, it's not them, it's an intermediate channel, and since "it's not them" They don't know how long it might take. They literally propose disassociating themselves from responsibility. It is a disaster. I do not recommend it at all.
  • delay to pay
  • If it takes time, it's not them, it's someone else
• 5 months ago
i had an old account that was permanently closed. I spoke with the chat to unlock it. They told me that i should make a new one. Since i opened the new account, the other one was permanently blocked, never been used. I never had two accounts opened at the same time. They verified the new account. They also made me a vip member. I made several deposits. When i made i withdraw request they blocked my account without a notice.
If there was a problem with this account why did they verified my account? Why you accepted my deposits? They took my money and they don't give me my winnings?? I had 1500 euro in my balance.
It is not my fault for this. I never used two accounts at the same time. The one account was permanently closed.
• 5 months ago
I was unable to deposit with Skrill. It is not possible to deposit with Visa, Mastercard, etc. from Greece.
While they tell you that you can play Pragmatic games from Greece, this is not the case!
• 6 months ago
Good casino. it has a lot of games and a live casino with its own tables. I got verified in less than 24 hours. also the people who answer the live chat are really professionals.
  • Wide variety of games
  • Live tables only for casino Vulcan players
  • Quick verification
  • Fast withdrawal
  • No negatives
• 6 months ago
I asked the support several times to verify my identity, but they did not do anything. I wonder if it's still running.

Can't contact support

If you have extra money, why don't you try depositing more and more? I can't go back.
  • just suck up the money. People with extra money should do
  • No identity verification work
• 6 months ago
They are and remain scammers for me.
I checked my deposit history. Over €2000. It was never paid out. Today free spins starlight Princess from €1.20. Profit ? 23€..
Supposedly you play here on the Pragmatic servers and the casino only provides the games. That's not true. When I play on Pragmatic Play for "fun" I also get nice wins, big multis and even max wins. So the casino manipulates the RTP values, lies to players etc

Or. I always deposit with Skrill or Visa. According to the terms and conditions, a payout may only be made under the circumstances of the deposit. However, Skrill and Visa are not available as withdrawals for me. In other words: The casino betrays its own terms and conditions and trouble is inevitable. They will never pay you your money under any other payment method.

That's cheating.
For me, the site should be banned in Germany. I hope that will happen at some point too. You can't win here anyway
  • Good gameplay
  • No free spins
  • Thousands of spins with no free spins
  • Disregards own terms and conditions
  • Cheating at the highest level
Vulkan Vegas Casino
Hello Meikel,
Sorry you were not lucky.
Please understand, while playing the game - you play at game provider's server. It is impossible for casino to effect the game outcome. If you say you are playing Pragmatic - every game has its own RTP, you may find the information on it within the game under the "Info" button.
Should you wish to know more on how the RTP works, please kindly refer to https://casino.guru/learn-about-games-of-chance-rtp-variance

Also, we would highly appreciate if you could provide proofs of "casino cheating", we guarantee we will make it public and of course pay you a huge amount of money!
• 7 months ago
account can no longer be used and i come from the region where i am allowed to play won and suddenly kicked out of the account and when registering is not available from the region deposit money can win but then not allowed especially the customer service postpones days to solve the problem solve pity
• 7 months ago
I'm not happy with this casino, but not so much that I ruthlessly put 1 star like other players. On the plus side, there's an impeccable selection of slots, nice bonuses and a high RTP. But I want to warn players that the withdrawal process is very protracted here, you have to provide a lot of documents and spend all your nerve cells
• 7 months ago
I don't recommend it to anyone. They are great until the moment you need to cash out because the support disappears. I had a notification in which they demanded an absurd amount of rollover and that after completing it, they disappeared with all my balance claiming that they had transformed it into BRL and that I spent it, being a lie
  • They invent countless excuses to pay the looting.
Safety Index explained

Safety Index of Vulkan Vegas Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vulkan Vegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Complaints about Vulkan Vegas Casino and related casinos (1107)

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Complaints directly about Vulkan Vegas Casino