Sunrise Slots Casino - Player warns about delayed payouts from casino.

This website has been getting away with robbing people for years. They only pay out a small percentage of all cashouts and use payment processors as their excuse for not paying you. Don't fall victim to these scammers! Do not play on this website as they will most likely rob you too as they did most others!

Dear drbobbyrock,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise if your account has been fully verified?
• Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?
• Is any withdrawal request currently pending in your casino account?

Looking forward to hearing from you.

Best regards,

Tomas

Dear drbobbyrock,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.