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OverviewBonusesUser reviews121Safety Index explainedDiscussion807Payment methods24
Snatch Casino Review
After exploring Snatch Casino with the Casino Guru team and gathering insights from our 600,000 strong user base, I was thoroughly impressed by what this casino offers. With a strong 8.9/10 Safety Index, Snatch ranks in the top 13% of online casinos, offering a secure and reliable gaming experience. That score is well above the average range of 6.0 to 8.0, showing that players can expect low risk and consistently have positive experiences.
Snatch Casino further excels with its "Best-in-Class Cashback," offering 10% cashback every 24 hours and an additional 10% on weekly losses. Not only is cashback awarded more frequently here, but the amounts also exceed the typical 5%-7% seen at most casinos.
Snatch stands out with its broad selection of games, from slots to live dealers, and support for crypto payments like Bitcoin, Ethereum, and Litecoin. This makes it an appealing option for players seeking fast, secure transactions alongside a modern, diverse gaming experience. In this review, we will take a closer look at all these elements and more.
Fairness and safety of Snatch Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Snatch Casino review, we carefully went through and inspected the Terms and Conditions of Snatch Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Snatch Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, Snatch Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Snatch Casino having a Safety Index of 8.9, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: Snatch Casino is linked to 3 other online casinos, based on the information we've collected. The Safety Index of Snatch Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Snatch Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Snatch Casino during our review.
Snatch Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
Snatch Casino user reviews and feedback
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Snatch Casino has a Bad User feedback score based on the 121 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Snatch Casino
Snatch Casino is in the ownership of and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Snatch Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
USD 1,000 per day
No win limit
USD 2,500 per week
USD 8,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Snatch Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
Japanese
German
Finnish
Swedish
Italian
Bulgarian
Czech
Danish
Greek
Serbian
French
Norwegian
Polish
Romanian
Hungarian
Slovenian
Croatian
Indonesian
Latvian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Snatch Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Snatch Casino as good.
Snatch Casino slots and casino games
Snatch Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 90 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Jelly, Smartsoft Gaming, Turbo Games, Platipus, Slotopia, Win Fast, SpinOn, Lucky Streak, Trusty Gaming, Backseat Gaming, Mancala Gaming, Bulletproof Games, Spribe, Gamomat, OneTouch, Kiron Interactive, Reevo, Bitpunch, Spearhead Studios, NowNow Gaming, RAW iGaming, Bang Bang Games, Mascot Gaming, SlotMill, Onlyplay, Four Leaf Gaming, Triple Edge Studios, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Gaming Corps, Nucleus Gaming, VoltEnt, Gamebeat, OctoPlay, Fugaso, HungryBear, Felix Gaming, Caleta Gaming, AvatarUX, Peter & Sons, Fazi, Kitsune Studios, Gamzix, 3 Oaks Gaming, 1spin4win, Kalamba Games, Manna Play, EGT Digital, Silverback Gaming, 7Mojos, EURASIAN (EA) Gaming, Hacksaw Gaming, 4ThePlayer, Netgame, Print Studios, Ruby Play, 5Men Gaming, Ka Gaming.
Snatch Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Snatch Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Snatch Casino bonuses.
Browse all bonuses offered by Snatch Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(121)
User reviews of Snatch Casino
This is a place to share experience with Snatch Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I keep being told that my kyc is in progress and I have uploaded all necessary documents, but I have 1000 euros I cannot withdraw from my account due to the kyc.
I keep contacting and emailing the support but have still not had any news on the progress of my kyc and I am just waiting and waiting.
I would like my money, it feels like they are intentionally making me wait so I spend the money before they verify my account.
My partner has used this casino and has had no issues apart from slow withdrawals and overall it is ok and I have had withdrawals processed but as soon as I won a large amount they stopped it for kyc which I keep being promised is being sorted and sped up, but still no update on how long it will take or when I can get my money.
My partner has tried closing his account and using the self exclusion only to be able to log straight back in, although that's a different case altogether.
I want my account sorted and I want my money
Quick support don't actually take action but say they are
Long wait for kyc to be completed
Lol Ng delay in processing my withdrawal due to kyc
Snatch Casino
Dear Empticon12,
We hear your frustration and want to help resolve this as quickly as possible. Ensuring the security of your account and funds is essential. Additional verification may be requested to safeguard your assets. We aim to perform these checks efficiently while fully complying with licensing obligations.
At this moment we see that needed documentation was provided and the withdrawals are now ongoing as expected. We hope this has resolved your concern!
I’ve played here for a while and overall, it’s been a good experience. The registration process was quick, and my ID verification went through without issues. The live tables are active with friendly dealers, and the slot selection is quite broad. I only wish the withdrawals were a bit faster — the first one took almost two days. Still, everything arrived safely, and support kept me updated throughout the process.
Snatch Casino
Dear Mira_K,
We appreciate your positivity and are happy to have you with us!
For the past 3 months Im trying to complete the kyc verification but still not done..Kyc verification was instant on other casinos btw...Im sending the necessary documents but they keep asking for more..And not only that but it also takes them a lot of time to response after you send the documents..Like 3 weeks even..which is unacceptable..That tells me they don't care about thei customers...1st they asked about my id verification..then the asked me to send a picture of me holding my id and having their site visible on the background(lmao that's nuts)..Now they want a screenshot of a crypto transaction on their casino which I sent..But still no response after 3 weeks...I can't even imagine what they'll ask for next... It's a shame because I really like their casino and I want to play again but this situation shows they don't respect their customers.. Hopefully it gets resolved soon!
Update: "We appreciate your honesty and are sorry for any inconvenience you experienced. We prioritize the integrity and security of your account and funds. To safeguard these, extra verification may be necessary. We aim to resolve such procedures quickly, while adhering to required regulatory standards. Thank you for your understanding." The audacity saying that after you've done absolutely nothing for the past 3 months to get over this ....At this point idc anymore..I just want to advise other people to stay away from this casino... I've played in so many online casinos and I can easily say that this is the worst..When I made my account I asked them if I have to proceed to my verification and they said that it's not required..I insisted coz I didn't want to deposit without being verified..I always complete my verification 1st which takes 2 hours at most in any other casino.. I've played to 20+ casinos and I've never had a problem with it..But snatch casino insisted that it wasn't needed and reassured me that I could play without thinking about any issues with possible withdrawals...But when the time came to proceed to a withdrawal the asked me to send some documents to complete the kyc verification..Even tho they lied about it earlier saying they don't need it, I didn't have any issues completing it at that point..That was more than 3 months ago..Since then I've sent all the required documents but still no result..3 whole months can u believe it?Idk If Im the only 1 having this issue with them but Im sharing my experience anyway so other people won't have the same treatment..Just stay away from them..There are so many other great casinos to play to..Oh and lastly.. we're talking about 275€ ...They behaved like this for just 275€ lmao... Anyways Im done with them....
Nice overlay
Large amount of games
Friendly support
Slow transactions
Late responses on emails
Snatch Casino
Dear Koro1892,
Thank you for your review. We’ll make sure your concerns are addressed. Security of the account and its funds are of utmost importance to us, which may require an additional verification request, to ensure that only you have access to the account and the funds are never lost. We do our best to complete this process as quickly as possible, without compromising the security of the checks, as required by our licensing obligations. We hope for your understanding.
As we see, your verification was completed successfully earlier and several withdrawals have been processed successfully since then. We hope this resolved your concern.
Well, what can I say, I won 500 euros, I went through additional verification 3 times for 14 days, then verification lasted 5 months, well, in the end the money was never withdrawn, let's see what they come up with next
Ну что сказать, выйграл 500 евро, 3 раза проходил доп проверку по 14 дней, потом 5 месяцев длилась верификация, ну в итоге деньги так и не вывели, посмотрим что дальше придумают
No
Нету
They don't output
Не выводят
They are misleading
Вводят в заблуждение
Scammers
Мошенники
Snatch Casino
Dear Ludozanos,
We apologize if your expectations weren’t met. Thank you for giving us the opportunity to improve. We are fully committed to protecting your account and funds. At times, this means carrying out extra verification to confirm your identity. Although these checks may take time, they are completed as efficiently as possible in line with licensing requirements. Thank you for your patience.
Unfortunately, we were unable to find any accounts at Snatch with the email provided, as such, we are not able to offer more details or advise for your case.
I have won 554€, submitted for a withdrawal. Since there everything went downhill. The customer support does not provide any solutions, the withdrawal is stuck on "processing". Reading other forums it is obvious that this is their MO: delaying witjdrawals and never pay their players out. I don’t understand how CasinoGuru can give them such a high score.
Delaying payments
Customer support does not provide any reasons for delayed withdrawals
Snatch Casino
Dear Miki24,
We’re sorry to hear about your visit. Please know your feedback is valuable to us. Withdrawal requests are processed as promptly as possible, subject to financial and processing constraints. We work with providers to make this smoother for you.
At the moment we see that your withdrawal request was processed successfully by the team and we hope your concern was addressed successfully!
I have been trying to withdraw winnings from this casino for two months now, but unfortunately it seems impossible.
First 2 fairness checks and now you've been stuck with verification for 28 days.
The support team can't or won't help, and the responsible department doesn't respond at all to inquiries.
Conclusion: There are many casinos where this runs absolutely smoothly, it's better to stay away from this one.
Seit nunmehr 2 Monaten versuche ich einen Gewinn aus diesem Casino auszuzahlen was leider Unmöglich scheint.
Erst 2 Fairnessüberprüfungen und nun hängt man seit 28 Tagen bei der Verifizierung fest.
Der Support kann oder will nicht helfen und die zuständige Abteilung antwortet auf Anfrage gleich gar nicht.
Fazit: Gibt viele Casinos da läuft dies absolut Reibungslos, hier besser Finger von lassen.
"Fairness checks"
"Fairnessüberprüfungen"
Verification takes far too long
Verifizierung dauert viel zu lange
Snatch Casino
Dear dichris15,
We’re sorry to hear about your visit. Please know your feedback is valuable to us. We are dedicated to keeping your account and funds secure. To do so, extra verification may be necessary. This procedure is completed promptly and in strict accordance with our security obligations.
They are the worst casino I have played on if they tell prior to withdrawal they everything is good and processing they are lying they let you withdraw to cancel and say it’s being checked for fair play to not play at all
Never waste your time and money on this casino. They will always delay your withdrawals trying to make players to lose they're balance. It was happening for me 3 times with 3k euro balance after 1k euro and third time 1.5k euro I lose them all because they will try to keep checking how long they can to make you lose all. After a day you lose your balance you will get email that you have been checked now and all is good until next time when you have a nice balance to withdrawal. There will be something else like delay from they're 3rd party or from the provider or from they're bank and so one. They are liars and this kind of online casinos should get a hard punishment....
Nothing positive about this casino
Always delay withdrawals with the reason of provider checking the game activity or by checking for kyc even though you have already been verified
Snatch Casino
Dear ciclop9321,
Thank you for taking the time to share your experience. We're truly sorry to hear that you feel this way, and we completely understand how frustrating it can be to face delays - especially when your gameplay and funds are involved.
Please rest assured that we take all withdrawal requests very seriously and always strive to process them as quickly and smoothly as possible. In certain rare cases, additional reviews may be required by third-party providers or payment systems for regulatory and security purposes - and while we understand this can be inconvenient, it is never intended to cause harm or encourage loss of funds.
We would never intentionally delay a withdrawal, and we’re committed to operating with transparency and fairness at all times. If there is ever an issue, we do our best to communicate it clearly and keep players informed throughout the process.
We genuinely value you as a customer, and we would be happy to review your case further if you'd like to reach out directly via support. Our goal is always to provide a secure and trustworthy gaming experience, and we hope to have the opportunity to restore your confidence in our service.
This is my second attempt to withdraw from this casino, the first attempt was 1000euro, which was blocked due to the fact that I had to be checked by their Game Provider, which lasted at least 14 days, which made me lose all the funds. Now at the second attempt before depositing I first asked if I was completely checked and if it was ok with the provider and I received a positive answer, which made me deposit again, I win. and now I'm waiting again for 2 days for the withdrawal of 500euro to be processed... and probably again I will wait for minimum 14 days to be checked and uprised again
Nothing
Very slow witdrawals
No withdraw so far
Snatch Casino
Dear Zbang87,
Thank you for sharing your experience - we truly understand how frustrating delays can be, especially after you've taken steps to ensure everything was in order.
Please accept our sincere apologies for any inconvenience you’ve encountered. Your feedback is very important to us, and we’re continuously working to improve the speed and transparency of our withdrawal process. While in rare cases additional verification from game providers may be required, we always aim to handle such matters as quickly and fairly as possible.
If you have any questions or need further updates, please don’t hesitate to reach out to our support team - we’re always happy to help.
Please NEVER play in this Casino guys, they try to rip-off you and they need 2-3 months for withdrawals! They made stress about my deposit too and hold my money for two weeks! Then they booked it finally on my player-account and I played the normal Welcome Bonus and after wager I want to withdraw but they stopped and harass me 8,5 weeks with extreme slowly work, the LiveChat lie every time with 'faster verifictation bla bla' and the Support Mail doesn't answer last 3 weeks with news! Never seen a bigger Scam in casino history since I play online :D
NOTHING!
EVERYTHING!
8-9 Weeks for an small withdraw!
Support/LiveChat lie everytime!
Not serious Casino all in all!
Snatch Casino
Dear Lutze333,
Thank you for taking the time to share your experience. We're truly sorry to hear that your recent interaction with our casino did not meet your expectations.
Please allow us to sincerely apologize for the delays and the frustration caused. We fully understand how disappointing and stressful such a situation can be, and this is certainly not the standard of service we aim to provide.
While verification and security checks are essential parts of our process, we recognize that they must be handled in a timely and transparent manner. We regret any confusion or miscommunication you may have experienced during this time. Your feedback has been forwarded to the relevant departments to ensure that any shortcomings are properly reviewed and addressed.
If your issue remains unresolved, we would appreciate the opportunity to investigate it further and assist you directly. Please don’t hesitate to reach out to us via email, and we’ll do our best to help as swiftly as possible.
Thank you again for your feedback - it helps us improve.
Overall, a nice site with a wide selection of games and friendly customer support. There are plenty of bonuses and free spins, but for what purpose? They don't motivate me to make another deposit, especially since the game is constantly interrupted by error messages. No, I didn't have any fun here! The games run in dead spins mode, even if you hit a feature. The support is nice and offers a bonus, but it's useless. It's the same system as ybets Casino, which also belongs to goodwin. What the providers are delivering here is simply ridiculous. I'm slowly but surely losing interest in playing.
Insgesamt nette Seite, viele Spieleauswahl und freundlicher Kundensupport.Es gibt viele Boni und Freispiele, aber wofür, mich kann das zu keiner weiteren Einzahlung motivieren, zumal hier ständig das Spiel mit Error Meldungen unterbrochen wird.Nein, es hat mir hier keinen Spass gemacht!!! Die Spiele laufen um deadspins Modus sogar wenn man ein Feature trifft. Der Support ist zwar nett und vertröstet einen mit Bonus, aber zu nichts zu gebrauchen, es ist das gleiche system wie ybets Casino, was auch zu goodwin gehört, einfach lächerlich was die Provider hier abliefern.Langsam aber sicher verliere ich die Lust zu spielen.
Attractive page
Ansprechende Seite
Good selection of games
Gute Spieleauswahl
Nice bonuses
Nette boni
RTP very low
RTP sehr niedrig
Games with lots of errors and interruptions
Spiele mit viel Fehlern und Unterbrechungen
Modified games
Modifizierte Spiele
Snatch Casino
Dear simplyme,
Thank you for taking the time to share such detailed feedback - we truly appreciate hearing both the positives and the concerns from our players.
We’re glad to know you enjoyed the look of the site, the variety of games, and found our support team friendly and responsive. At the same time, we’re genuinely sorry to hear that technical issues impacted your experience. That's certainly not the impression we want to leave.
Our team is constantly working to ensure smooth gameplay and fair experiences for everyone, and we take reports of errors or performance issues very seriously. We encourage you to reach out to our support team with more specifics (such as game titles and error messages), so we can investigate and escalate the issue to the providers directly.
Your feedback helps us improve, and we hope to have the opportunity to make things right and restore your enjoyment of the platform. Please don’t hesitate to reach out - we’re here to help.
I dont know and I dont care what problems they have as a casino, they should be banned and deleted!!! Their fault I’m writing all this, I’ve tried 1000 times nicely, they were and still are hiding all informations about whats going on, and ignoring my msg’s like I DID SOMETHING WRONG.
NOTHING
Worst casino I ever played on
Slow site, games crashing every 5min
Useless support, not even 1 usefull and correct information in 2months since they blocked my withdrawals
KYC department dead, they dont do their job, not answering any e mails
Making sure withdrawals last as long as possible without any reason so people continue to play and lose their money.…
Casinos are generally good, no doubt about it I won a significant amount of money, $10,000, and I have to wait up to 14 days for the provider to review my application. It's scary that the money will disappear
Казино в целом хорошие тут спору нету Я выйграл внушительную сумму денег ю,10.000$ и я должен ждать до 14 дней чтобы провайдер рассмотрел мою заявку. Страшно что деньги пропадут
24/7 support
Суппорт 24/7
Problems with withdrawal
Проблемы с выводом
Snatch Casino
Dear iladiordiev3,
Thank you so much for your feedback and congratulations on your win - that’s an amazing achievement!
I completely understand your concern — waiting can be stressful, especially with such a significant amount. Please rest assured that your winnings are safe, and the review process is a standard procedure conducted by the game provider to ensure everything is in line with their policies.
We’re doing everything we can on our side to ensure this is completed as quickly as possible. Your patience and trust mean a lot to us, and we’re always here if you have any questions or need updates along the way.
At first everything went well and it was a lot of fun. Deposits were quick and withdrawals were just as quick. Unfortunately, withdrawals were only possible for small amounts. Now when I wanted to withdraw more than 100 euros, my withdrawal was in processing for ages and then canceled. The reason given was that I had supposedly canceled it myself even though that was never the case. I tried to withdraw again and this time it was rejected for no reason. I wrote to support and they said I should apply again, which I did. Less than 24 hours later I can no longer withdraw because I had supposedly cheated and now I am being checked and they don't know for how long. I have not responded to emails as to why and the support team in the chat just says there are technical problems and they are trying to solve it. If this is not resolved in the next few days then a complaint is filed. It's slowly bordering on fraud.
Anfangs lief alles gut hat viel Spaß gemacht Einzahlung ging schnell und Auszahlung war genauso schnell. Leider Auszahlung nur bei kleinen Beträgen als ich jetzt mehr als 100 euro auszahlen wollte Stand meiner Auszahlung ewig auf bearbeitet dann abgebrochen Begründung ich hätte angeblich selber storniert obwohl das nie der Fall war dann wieder versucht auszuzahlen diesmal abgelehnt ohne Grund dann Support geschrieben sie meinten ich soll noch mal beantragen habe ich gemacht keine 24 Stunden später kann ich nicht mehr auszahlen da ich angeblich betrogen hätte und jetzt erstmal kontrolliert werde und man nicht weiß wie lange, auf Mails keinerlei Antwort warum und bei Support im Chat wird nur gesagt technische Probleme sie versuchen es zu lösen, sollte sich das nicht die nächsten Tage aufklären dann kommt eine Beschwerde, langsam grenzt es an Betrug
Large selection
Große Auswahl
Winnings will no longer be paid out
Gewinn wird nicht mehr ausgezahlt
Emails are no longer responded to if you have a problem
Auf Mails wird nicht mehr reagiert wenn man ein Problem hat
Snatch Casino
Dear christophommer1234,
Thank you for sharing your experience. We truly appreciate your feedback and deeply regret to hear about the frustration you've encountered - this is certainly not the experience we want for any of our players.
We're glad to know that things started off smoothly and you enjoyed the platform initially. However, we understand how upsetting it must be to face delays and complications, especially when it comes to withdrawals and communication with support.
Please allow us to clarify that our priority is to ensure a secure and fair environment for all users. In some cases, withdrawals may be temporarily delayed if our system detects unusual activity or if additional verification is needed - this is done to comply with our internal policies and regulatory requirements. We apologize if the communication around this has been unclear or insufficient.
We assure you that our team is reviewing your case thoroughly and with care. If you haven’t received a detailed response yet, we kindly ask for your continued patience - you will be contacted directly as soon as there’s an update. In the meantime, we are escalating this matter to ensure it’s being handled as quickly as possible.
Your satisfaction is important to us, and we hope to resolve this promptly and restore your trust.
I've been playing at this casino for about 6-7 months and I admit that my experience is quite good. The only negative thing I've found is the maximum bonus cashout, which is only 5* the bonus, since in most casinos it's either unlimited or 10* the bonus. Instant KYC verification and next day deposit It has all game providers and all games open and play normally without region restrictions. VPN-friendly Very good rtp compared to other casinos on the market Daily bonus packages and free spins at high levels of 70%
Best casino support good
Snatch Casino
Dear concacheo1995,
Thank you for taking the time to share your detailed experience with us! We’re truly happy to hear that you’ve been enjoying your time here over the past several months. It's great to know that you appreciate our fast KYC verification, wide range of game providers, smooth gameplay without restrictions, and the daily bonus packages we offer. We’re especially pleased that you find the RTP and overall promotions competitive compared to other casinos.
We do understand your point about the bonus cashout limits, and we really value feedback like yours as it helps us continue to improve. Our goal is always to create the best possible experience for our players, and your input is an important part of that process. Thank you for being a valued member of our community - we look forward to bringing you even more exciting experiences in the future!
Very nice to play at this casino They have good games and lots of promotions
Muito bom jogar neste Casino Tem bons jogos oferecem muitas promoções
Fast withdrawals
Levantamento rápidos
Helpful support
Apoio prestativo
Good bonuses
Bons bónus
Snatch Casino
Dear Francisco62,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your experience with us. It’s great to know that you appreciate our game selection, exciting promotions, fast withdrawals, and helpful support team. Providing a rewarding and smooth experience for our players is our top priority, and your kind words mean a lot to us.
We’re always working to bring even more exciting features and bonuses your way, and it’s incredibly rewarding to see players like you having a great time. If there’s ever anything you need, don't hesitate to reach out - we’re always happy to help. Thank you again for being part of our community!
It was a nice casino before it was sold to another group and management was changed. Now they are the worst. They stolen my 910 Eu balance and blocked me. I have to change my very positive review to very negative.
Just KEEP AWAY from this SCAMMERS.
Nothing now
Limits and delays in withdrawal
Don't pay your winnings
Snatch Casino
Dear Vahmur,
We are truly sorry to hear about your experience and understand your frustration. Please know that we take such concerns very seriously. It is never our intention to cause disappointment, and we strive to ensure fairness and transparency for all our players. We would appreciate the opportunity to review your case in more detail - if you haven't already, please contact our support team so we can investigate and assist you properly.
We value every player and deeply regret that your impression of us has changed. Your feedback is important and helps us to improve our services. We hope to regain your trust and show you that your satisfaction remains a priority for us.
I’ve been playing at Snatch Casino for several months now, and I have to say, it’s one of the best online casinos I’ve encountered. The game selection is good, with everything from modern video slots to classic table games. What I particularly love is the live casino section; the dealers are professional, and the streaming quality is excellent. The platform itself is easy to navigate, and I’ve never had any issues with loading times or glitches. I also find the payment options quite convenient, and withdrawals are processed quickly. Overall, a fantastic casino that I’ll continue to use.
Snatch Casino
Dear Burgread,
Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you've had such a positive experience at Snatch Casino. It's great to know you're enjoying our game selection, especially the live casino - our team works hard to deliver a high-quality and seamless experience. We're also glad that our platform performance, payment options, and withdrawal speed have met your expectations. Players like you make our community truly special, and we look forward to continuing to provide you with top-notch entertainment. If you ever need anything, we're just a message away!
I’m just here for fun and don’t expect to win big, but Snatch Casino has definitely made my experience enjoyable. The website is super user-friendly, and the design is modern and visually appealing. The slots are a lot of fun, and I love that there’s such a wide variety to choose from. On top of that, the promotions are a nice bonus, adding extra excitement to my gameplay. It’s definitely a casino I keep coming back to for its fun atmosphere!
Best slots and live games
Best support ever
Snatch Casino
Dear Sainyh,
Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying your time at Snatch Casino. We aim to create a fun and exciting atmosphere, so it's great to know that our user-friendly website, variety of slots, and promotions have enhanced your experience. We truly appreciate your feedback and look forward to continuing to provide you with a fantastic gaming experience. See you again soon!
Snatch Casino has been a great platform for me to unwind after a long day. I love the bright, tropical vibe of the site, and everything loads quickly, which is always a plus. The selection of slots is fantastic, and I’m always trying out new games. The promotions are generous, making the experience even more enjoyable. I’m not here to win big – I just want to have fun, and Snatch Casino offers just that!
slots
live-games
support
Snatch Casino
Dear Teiledo,
Thank you so much for your wonderful review! We’re so happy to hear that Snatch Casino has become your go-to place to unwind and have fun. We designed the site with a bright, tropical vibe to create a relaxing atmosphere, and it’s great to know that you’re enjoying it. We're glad to hear that our quick load times, diverse selection of slots, and generous promotions are adding to your experience. We truly believe that fun is the most important part, and we’re thrilled that we can provide that for you. Thanks for being part of the Snatch Casino community!
I’ve been playing online casinos for a while now, and Snatch Casino stands out as a top choice. The site is user-friendly, fast, and there’s always something new to explore. I appreciate the wide range of slots and the exciting promotions they offer. It’s clear that they put a lot of effort into providing a smooth and enjoyable experience for players. Whether I’m playing for fun or trying to hit a big win, Snatch Casino never disappoints!
site is user-friendly
games
Snatch Casino
Dear Valdus,
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Snatch Casino stands out as a top choice for you. We take great pride in creating a user-friendly, fast, and exciting environment for our players, and it’s wonderful to know that our efforts are paying off. We’re also glad that you’re enjoying our variety of slots and promotions. We look forward to continuing to provide you with a smooth and enjoyable experience every time you play. Best of luck, and we hope to see you back soon!
Snatch Casino is definitely one of the best casinos I’ve tried. I don’t play with the intention of winning millions, but I do love the variety of games here. The site is easy to navigate and loads smoothly without any delays, which is important to me. The promotions are quite generous, and it’s always nice to get some extra rewards while playing. I highly recommend this casino for anyone who just wants to enjoy a fun and relaxed gaming experience.
payouts is fast
rewards
Snatch Casino
Dear Sardid,
Thank you so much for your kind words! We’re thrilled to hear that you're enjoying the variety of games and smooth navigation on our site. We always aim to create a fun and relaxed experience for our players, and it’s great to know that the promotions have added to your enjoyment as well. We truly appreciate your recommendation and look forward to continuing to provide you with a top-notch gaming experience. Thanks for being part of the Snatch Casino family!
every 30 minutes they have technical issues for like 10 minutes....
delay cashout
technical issues all the time
worst rtp
Snatch Casino
Dear nsL71234,
Thank you for your feedback. We sincerely apologize for the technical issues you've been experiencing. We understand how disruptive this can be, and please know that we are actively working to resolve these problems as quickly as possible. We appreciate your patience and understanding as we continue to improve our systems. If you have any further concerns, feel free to reach out, and we’ll be happy to assist you.
Snatch is the perfect choice for those who love crypto casinos. A wide selection of games, a user-friendly interface, and generous bonuses
selection of games
bonuses
Snatch Casino
Dear Suman,
Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our wide game selection, easy-to-use interface, and great bonuses. We're dedicated to providing the best experience for crypto casino fans, and your support means a lot to us! Happy gaming, and we hope to see you again soon!
Snatch always delights with new promotions. I recently participated in a crypto raffle and won 100 USDT. It's fantastic!
support
slots
fast reg
Snatch Casino
Dear Kalvin,
Thank you for sharing your experience! We're thrilled to hear you enjoyed our promotions, and congratulations on winning the 100 USDT! Keep an eye out for more exciting opportunities - we love rewarding our players!
One of the best features of Snatch is instant deposits and withdrawals. Everything happens so fast, you don't even have time to worry
instant deposits
games
Snatch Casino
Dear Stanly,
Thank you for your wonderful feedback! We're so glad you appreciate our fast and seamless deposit and withdrawal process. We strive to make your experience as smooth and worry-free as possible. If there's anything else we can do to improve, feel free to let us know!
Snatch impressed me with its transparency. All the rules are clearly outlined, and there are no hidden conditions. That builds trust.
bonuses
fast reg
games
Snatch Casino
Dear Pjuww,
Thank you so much for your kind words! We're thrilled to hear that you appreciate the transparency we aim to provide. Building trust with our players is a top priority, and we're glad to know you feel confident in our platform. If you have any more feedback or need assistance, don't hesitate to reach out!
Im waiting for me withdraw from 17 november they Kyc team don’t respons. They want all the time new document I send proof of adres but they ask for a document what is not possible to don’t pay me out
Friendly support
Kyc
RTP
Snatch Casino
Dear Teekyteek,
Thank you for sharing your feedback.
We sincerely apologize for the inconvenience you've experienced with your withdrawal and the KYC process. We understand how frustrating this situation must be for you. Please be assured that our team is working to resolve this as quickly as possible.
In some cases, additional documents may be requested to ensure we comply with regulatory requirements, but we will do our best to make the process smoother for you. If you believe the requested document is not feasible, please feel free to reach out to us directly so we can further assist you and clarify the situation.
Your patience is greatly appreciated, and we are committed to resolving this matter to your satisfaction.
I had an issue with withdrawals in the summer and I met with the team at the conference and we made a payment plan. I withdrew everything within the agreed time frame without any problems or cuts. And I realized that personal agreements and personal meetings are important - before that, I had a different opinion about the team and the company as a whole.
team
games
sup
Snatch Casino
Dear seme23,
Thank you for taking the time to share your experience with us.
We are glad to hear that the payment plan we discussed at the conference helped resolve your withdrawal issue smoothly. We truly believe that personal agreements and face-to-face meetings can make a significant difference in building trust and understanding. It’s great to know that this has positively impacted your perception of our team and the company.
Your feedback is important to us, and we appreciate your continued trust. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards, Snatch Casino
Safety Index explained
Safety Index of Snatch Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Snatch Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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