This review examines Snatch Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Snatch Casino has a High Safety Index of 8.9, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Take a look at our full Snatch Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of Snatch Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Snatch Casino review, we carefully went through and inspected the Terms and Conditions of Snatch Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Snatch Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, Snatch Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Snatch Casino having a Safety Index of 8.9, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: Snatch Casino is linked to 3 other online casinos, based on the information we've collected. The Safety Index of Snatch Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Snatch Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Snatch Casino during our review.
Snatch Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
Snatch Casino user reviews and feedback
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Snatch Casino has a Bad User feedback score based on the 79 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Snatch Casino
Snatch Casino is in the ownership of Altacore N.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Snatch Casino holds a gambling license in Curaçao issued by Curaçao Antillephone N.V..
Withdrawal limits, win limits, and payment method options
Snatch Casino supports 54 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, SOFORT Überweisung, Giropay, Sofort Banking, QiWi, Trustly, Multibanco, Neosurf, PaySafe, Zimpler, Bitcoin (BTC), AstroPay, Bancontact, Bank transfer, Flexepin, Royal Bank of Scotland, Dogecoin (DOGE), eZeeWallet, Interac, ApplePay, CashtoCode, MuchBetter, Tether (USDT), Paycos, MiFinity, Jeton, Klarna, SticPay, Tron (TRX), UTORG, Binance Pay, Rapid Transfer, Ethereum (ETH), Ripple (XRP), Revolut, Litecoin (LTC), ING, Discover, Pay by Bank, Cashlib, Directa24, PayID, Kevin., Noda pay, MB Way, Google Pay, Vega wallet JP, Volt, Ari10.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 1,500 per day
No win limit
EUR 25,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Snatch Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Japanese
German
24/7
Finnish
Italian
French
Norwegian
Polish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Snatch Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Snatch Casino has an average customer support.
Snatch Casino slots and casino games
Snatch Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.
The casino's game library includes titles from 71 providers. This includes Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Iron Dog Studio, High 5 Games, Belatra, Relax Gaming, edict, Betgames, 5th Planet Games, Platipus, Concept Gaming, Swintt, Wizard games, Mancala Gaming, Spinmatic, Apollo Games, BF Games, Spribe, OneTouch, Kiron Interactive, Golden Race, Mascot Gaming, Vivo Gaming, Amusnet (EGT), PGsoft (Pocket Games Soft), Salsa Technology, Gamebeat, Live Games, OctoPlay, Fugaso, Felix Gaming, Stakelogic, TPG (Tipping Point Gaming), Gamzix, 3 Oaks, Betradar, Games Global, Barbara Bang, Platin Gaming, Hacksaw Gaming, Ruby Play, XPG (xprogaming), Asia Gaming, Ka Gaming.
Snatch Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 8 bonuses from Snatch Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Snatch Casino bonuses.
Browse all bonuses offered by Snatch Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(80)
User reviews of Snatch Casino
This is a place to share experience with Snatch Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Good morning everyone My rating for this casino is actually ok to date Games are also entertaining and good.But I think it's a shame You can't play all games with a bonus. Bonus conditions a little different than you would expect. I recommend the terms and conditions To read in order to avoid great expectations and misunderstandings later Live chat very friendly and competent. As far as the payout is concerned I find Very slow and unusual. Supposedly 12 to 24 hours. I waited a good 4 days. Maybe the days will come. An appeal to the casino operators please consider only lucky players Will come again. Kind regards, Giovanni. Everything went well, after 14 days the money arrived
Guten Morgen alle zusammen Meine Bewertung zu diesem Casino ist eigentlich bis heute ok Spiele sind auch unterhaltsam und gut.Nur finde ich schade Das mann mit Bonus nicht alle spielen spielen kann. Bonus Bedingungen etwas anders als mann erwartet.ich empfehle die AGB Zu lesen um später keine große Erwartungen und Missverständnis zu vermeiden Live chatten sehr freundlich und kompetent. was die Auszahlung betrifft finde ich Sehr langsam und ungewöhnlich. angebliche 12 bis 24 stünde .ich warte schön 4 Tage. Vielleicht kommt noch die tagen an . Eine Appel an die Casino Betreiber bitte bedenken sie nur glücklichen Spieler Kommen wieder. Mit freundlichen Grüße Giovanni . Ist in allen gut gelaufen nach 14 tage ist das geld ist angekommen
Great casino to play at, plenty of game providers. I played with a no deposit bonus and 39 EUR after wagering, only 30 Eur was converted to real balance, I continued playing and went up to 300 EUR. Made the required minimum deposit in order to withdraw winnings, but unfortunately I could still only withdraw the initial 30 EUR + 20 EUR deposit amount,the reat was voided. So bonuses do work in a different way than usual, whereas after wagering, the funds are usually unlocked and no longer limited. Nevertheless, I had a great time playing, and everything was quick and easy - KYC took about an hour, deposit with crypto was immediate, and withdrawing via crypto was done in under 2 hours, very impressive
I have been waiting for 4 days for my withdrawal of 3 x €500. You can only withdraw 500 € per withdrawal and only 3 withdrawals per day. Then you have to wait. If you ask, you sometimes get very unusual answers. For example, just wait, first come, first served!!! That can't be true. Then you wait maybe 4 or more days and then you can only request a withdrawal again. Then you wait again until it is approved. etc. - etc. ...What kind of processing is this? I am disappointed. Please think carefully about whether you want to put yourself through all this!!!!
Ich warte seit 4 Tagen auf meine Auszahlung von 3 mal 500 €. Man kann nur 500 € pro Auszahlung abheben und auch nur 3 Abhebungen pro Tag. Dann muß man warten. Wenn man nachfragt bekommt man zum Teil sehr ungewöhnliche Antworten. Zumm Beispiel , warten Sie nur wer zuerst kommt malt zuerst!!! Das kann doch nicht wahr sein. Dann wartet man vielleicht 4 oder mehr Tage und dann kann man erst wieder eine Auszahlung beantragen. Dann wartet man wieder bis diese genehmigt wird. usw - usw ...Was ist das für eine Bearbeitungsweise. Ich bin enttäuscht. Bitte überlegen Sie genau ob Sie sich das alles antun wollen!!!!
Registered there as bonuses were "good" at the first sight. Also 2 deposits 20 euros each were fast. Negative experience came after withdrawal attempt, while trying to withdraw my own money (not bonuses) and 1 MONTH "pending", when i tried to log in and check my withdrawal status : "the user has been disabled by the administrator, go to Live Chat or email support@ .......". I dont even want or have time to chat or email them, i know they find 1000 "reasons" why it happened, just take my 39 euros and bye forever, fake casino. Complete SCAM, you can deposit but never withdraw.
Snatch Casino
Dear eijsla,
Thank you for sharing your review. I sincerely apologize for any misunderstandings and issues you have encountered. Please feel free to reach out to our support team for assistance, and we will be more than happy to help clarify and resolve the matter.
The design of the casino is very appealing. Even better than other casinos. But they do not pay out the winnings, they have been promising for 4 days that everything will be paid out during the day, but nothing. My confidence in this casino is starting to disappear. If I don't get money, I will tell my friends to stay away from this casino, because it is a scam. support does not make sense to write, because they answer the same thing, my payment has been since 01/06/24 and it is still not confirmed. And the profile is verified.
Design
Not paying
Long withdraw
Doesn't have trust
Snatch Casino
Dear dairisrer,Thank you for taking the time to share your feedback. We're glad to hear that you find the design of our casino appealing. However, we are very sorry to hear about the delay you have experienced with your payout. We understand your frustration and concern. Please be assured that your satisfaction is very important to us!If you have any further concerns or need assistance, please do not hesitate to contact our support team.Best regards,Snatch Casino
The website and the design overall is good. Also good selection of games. However if you want to withdraw your winning it takes ages. They have an odd policy, they only allow you to request 3 times EUR 500 at once, however they only process EUR 500 only on daily basis. In my case my withdrawals pending since 22/05/2024. How long gonna take all my funds then? They allow you play high roll, however if you win big it will take months to receive everything. Very bad strategy for a casino! +1 Snatch simply does not keep their own terms and conditions regarding withdrawals, EUR 500. So its not true what they replied to my review.
Selection of games
Long Withdrawal
Useless support
Snatch Casino
Dear oliviermagical,
Thank you for your feedback. We are glad to hear that you appreciate our website design and game selection. However, we regret to learn about your dissatisfaction with our withdrawal process.
We understand your concern regarding the withdrawal limits and processing times. This policy is in place to ensure security and compliance with regulatory requirements.We apologize for any inconvenience this may have caused and acknowledge that this process can be frustrating.
If you have any further concerns or need assistance, please do not hesitate to contact our support team.
I gained experience in this casino, I was able to win back a no deposit bonus and even withdraw money from this bonus, I can note a good RTP. I like their support team, they do a really good job, but at the same time, the finance and KYC department is a problem, perhaps you should make the process of accepting documents and approving withdrawals a little easier.. I think I could play at your casino from time to time if I no longer have to go through KYC verification :D
Good RTP
Live Chat support works really well
Variety of slots
Bonus policy
Long withdrawal
KYC!
Snatch Casino
Dear Byzantium,
Thank you for sharing your experience with us. We're delighted to hear that you had a positive experience overall and were able to win back a no deposit bonus and successfully withdraw your winnings. We're also pleased to hear that you found our support team helpful.
We understand your feedback regarding our finance and KYC department. We continuously review our processes to ensure they are efficient and user-friendly. Your suggestion to make the KYC verification process easier is duly noted, and we will consider it as we strive to improve our services.
Verification went realy Quick, but be aware. When u use bonus on deposit, u have to manualy activate bonus and The fs recived. În case that u do t activate them, and managed to win something, if u withdraw money, your bonus and The fs are Take away. Incredibile, i never saw a casino that takes away éven the fs given acording to The amount you deposited. The withdraw Last ages, and The support team are verry untrained, they canot see/do nothing.. So în my pinion, suport team (chat) are usuless. The casino has good games, but improve your bonus termés, and allow the Fs to players.
Games
ID
Bonus
Free spins
Withdraw
Chat support
Snatch Casino
Dear randya,
Thank you for taking the time to share your feedback with us. We're glad to hear that the verification process was quick for you.
We apologize for any confusion regarding the activation of bonuses and free spins. We strive to be transparent about our bonus terms and conditions to ensure a fair gaming experience for all players.
Regarding the withdrawal process, we understand that timely withdrawals are important to our players. We are constantly working to improve our withdrawal times and appreciate your patience in this regard.
We're sorry to hear that you had a less than satisfactory experience with our support team.
Thank you for your feedback on our games. We're pleased to hear that you enjoy them, and we will continue to strive for excellence in all aspects of our casino.
Cash support. I really have to keep my fingers crossed, but I'll be quick. Your support is a complete disaster. Attempt after attempt to contact them regarding the free spin I can't play in my region I wonder if they have other games available. It started yesterday afternoon….they still haven't responded. Now I tried again but they apologize that they have a high workload, so it may take several minutes before they answer! It certainly can be, but delaying more than 10 minutes drags the rating down significantly.
Kass support. Jag har verkligen att hålla mina fingrar i styr, men jag ska fatta migkort. Er support är en fullständig katastrof. Försök efter försök att få kontakt med dom ang free spin som jag inte kan spela i min region undrar jag om de har andra spel tillgängliga. Det började igår eftermiddag….de har fortfarande inte svarat. Nu försökte jag igen men de beklagar med att de har hög arbetsbelastningen, så det kan ta flera minuter innan de svarar! Så kan det absolut vara, men att dröja mer än 10 minuter drar ner betyget väsentligt.
Large selection and good of games.
Stort utbud och bra av spel.
Support takes far too long
Supporten dröjer alldeles för länge
Snatch Casino
Dear LisaG12,
We apologize for any inconvenience you experienced with our support. We understand the frustration of not being able to play certain games in your region and the delays in our response time. We are continuously working to improve our support services and appreciate your patience. If you have any further questions or need assistance, please don't hesitate to contact us.
I made a $30 deposit with a 200% bonus, but I got $30 in free spins, but I didn't get any. I tried it with a $20 100% bonus, but I didn't get any free spins at all. I doubt the RTP is around 50.
We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any further questions or need assistance, please do not hesitate to contact us 24/7.
This casino is problematic from the start, for you to make a withdrawal, you need to verify your ID and after verification is received, you are told to deposit, how complicated this casino is, unlike other online casinos
High rtp
For withdrawals too much time is wasted
Snatch Casino
Dear sajalahmajalah,
Thank you for your feedback. We understand your concern regarding the withdrawal process. Verifying your ID is a standard procedure to ensure the security of your account and funds. We apologize for any inconvenience this may have caused!
The casino have thousands games and zero support never respond on email if you make a mistake and win they will pay you on e wallet after 4 5 days the 8.5 is very wrong they should be in 4 if you win in a row they will close your account
Many games
Very long withdrawls and wait and wait
Snatch Casino
Dear alexisrosos,
We express our sincere regret for the issue you have experienced. We would like to address this matter with your full attention, as it has been extensively discussed in the detailed complaint previously submitted - https://casino.guru/snatch-casino-player-s-winnings-incorrectly-attributed.
I ordered a second alw payment, slightly larger than the previous one. and start waiting. In the conversation before the deposit, they were assured that the payment will take 24 hours if you have a verified account. Unfortunately, I have to wait 4 days. In my opinion, it's a long time to be one of the first casinos Moreover, the game only has a 5x deposit bonus I give it a neutral rating for now, I'll see when I get paid.
zlecilem drugą wyplate alw trochę większa niz poprzednia. i zaczelocsie czekanie. W rozmowie przed depozytem zapewniano ze wyplata jesli ma sie zweryfikowane konto trwa 24. Niestety czekam 4 dni. Wedlug mnie to zadlugo zeby być kasynem jednym z pierwszych pozatym gra za bonus tylko 5x depo Narazie daje neutralna ocene, zobaczę kiedy przyjdzie wyplata.
Snatch Casino
Dear kszysio,
We sincerely apologize for any inconvenience you've faced regarding the processing time of your withdrawal. We understand the importance of timely transactions, and we regret that it did not meet the expected 24-hour timeframe. Upon our review, I can confirm that all your withdrawal requests have been successfully processed. Please don't hesitate to reach out to our support team if you require any additional assistance in the future.
I had no problems with deposits at this casino but I did have problems with withdrawals. 8 days for e-wallet. Then I didn't like it. Then the limit of €1000 per transaction, shows that it is a small casino, afraid to pay. The rtp of slots has good days. The casino chat does not work 24 hours a day. Account verification was quick without any problems. In terms of bonuses they are horrible Comes with large wagering requirements and still has the courage to impose maximum withdrawal Unbelievable, but it gets worse after the player manages to pass the requirements applied by the casino and sees the winnings confiscated twice. This casino does everything it can to avoid paying the player. I do not recommend this casino. After you win and withdraw, the casino turns the tables and turns the player into a source of income. For me, there are much better casinos. Where you don't become a source of income
Não tive problemas com os depósitos neste casino mas tive problemas com os saques. 8 dias para carteira eletrónica. Logo aí não gostei. Depois o limite de 1000€ por transacção, mostra ser um casino pequeno, com medo de pagar. O rtp das slots tem dias bons. O chat do casino não funciona 24h por dia. A verificação de conta foi rápida sem problemas. A nível de bónus eles são horríveis Vem com exigências grandes de aposta e ainda têm a coragem de impor máximo saque Inacreditável mas pior fica depois que o jogador consegue passar as exigências aplicadas pelo casino e vê os ganhos serem confiscado duas vezes. Este casino faz de tudo para não pagar ao jogador. Eu não aconselho este casino. Depois que você ganha e levanta o casino vira o jogo e torna o jogador uma fonte de rendimento. Para mim tem casinos bem melhores. Onde você não se torna uma fonte de rendimento
Fast deposits
Depósitos rápidos
Quick and simple account verification
Verificação de conta rápida e simples
Live chat is not available 24/7
Chat ao vivo não está disponível 24h
Unfair bonuses
Bónus injustos
Very long withdrawals 8 days
Saques muito longos 8 dias
Poor limit of €1000 per transaction
Limite pobre de 1000€ por transacção
Without a doubt a small casino
Sem dúvida um casino pequeno
They don't like paying
Não gostam de pagar
Snatch Casino
Dear Mco00!
Thanks for taking the time to leave a review! We'll use it to continue improving our services.
I want to share my recent experience with an online casino to caution fellow players. I deposited 20 euros directly from my credit card. Although the charge was made on my card, the transaction was declined on their website. Additionally, the customer support chat was non-existent, and communication was challenging.
Based on my experience, I strongly advise everyone to stay away from this casino. It appears to be a scam, and your funds might be at risk. Please be cautious and consider exploring other reputable online gaming platforms.
None
Everything
Snatch Casino
Hello charesbuss, I've checked your account in our system and your $20 transaction was declined. In case your card was charged, I kindly ask you to send us a screenshot of the payment to promo@snatchcasino.info and our finance team will do their best to solve this issue as soonest.
Waited a long time on support, I didn't play much but, they never added my first deposit bonus
Περίμενα αρκετή ώρα στην υποστήριξη,δεν έπαιξα Πολλά αλλά,δεν μου πρόσθεσαν ποτέ το μπόνους πρώτης κατάθεσης
There is nothing so far
Δεν υπάρχει κάτι μέχρι στιγμής
No first deposit bonus added
Δεν προστέθηκε το μπόνους πρώτης κατάθεσης
Games seem dead
Τα παιχνίδια μοιάζουν νεκρά
Snatch Casino
Dear Aris7!
Thank you for your feedback! It is important for us to know what we can improve. I have looked into this situation. When making a deposit, you have selected the Highroller Welcome Bonus (the minimum deposit to receive this bonus is 500 euros) and the bonus that you were supposed to choose is the First Welcome bonus. No worries ;-) The bonus has been credited. Please, activate the bonus in the "Bonuses" section.
Be careful to play here! I had canceled by missclicking my free spin bonus, but not the 50% deposit bonus! the wager was just on the 50% bonus, not on the free spins! but they canceled my 50% bonus money what i won!!! over 600€!! Normaly when you cancel one bonus, just this bonus is canceled not both! they wont give me back the money, cause they are afraid when someone win something!!! The customer service is bad too....It was a missclick mistake!!!!! i am so angry now!!
nothing
everything
Snatch Casino
Dear MissLari!
Thank you for letting us know about the issue that you are facing. Would you be so kind as to contact me via promo@snatchcasino.info so we can discuss the situation and we will provide you with an explanation?
My personal experience was very positive! Great 1st deposit bonus in which the games played well! I had a problem with the verification and that's because a lot is lost in translation. But with Guru's Instant Service the casino responded immediately and the withdrawal came in a few hours. I highly recommend the casino!
Η προσωπική μου εμπειρία ήταν πολυ θετική!Μεγαλα μπόνους 1ης κατάθεσης στο οποιο τα παιχνίδια έπαιξαν αριστα!Ειχα μια δυσκολια με την επαλήθευση και αυτο γιατί πολλα χάνονται στην μετάφραση.Ομως με την Αμεση εξυπηρέτηση των Guru το καζίνο ανταποκρίθηκε αμεσως και η απόσυρση ηρθε σε λιγες ωρες. προτείνω το καζίνο ανεπιφύλακτα!
Nice bonuses
Ωραια μπονους
Many offers and gifts
Πολλές προσφορές και δώρα
The games are playing
Τα παιχνίδια παίζουν
Snatch Casino
Dear Vickykar52,
Thank you for sharing your positive experience with us! We're thrilled to hear you enjoyed our service!
We appreciate your recommendation and value your feedback. If there's anything more you'd like to share or if you have further suggestions, feel free to reach out. Looking forward to providing you with excellent service in the future!
I like how support team works they are quick and the live casinos are really good also there are really good slots with providers.
Snatch Casino
Dear averkurta,
Thanks for the positive feedback! We're pleased you like our quick support and top-notch games! If you have more thoughts to share or suggestions, feel free to let us know. We're here to enhance your gaming experience
After 2-3 months of playing at Snatch I can confirm that there are no major issues with withdrawals, it just goes very slow, max 1000 euros per day and each transaction takes a couple of days, so if you win 10 000 euros it will take a very long time. Big minus.
Also, they advertise tournaments and I joined one of them with the 1st prize of 50 000 bonus stars (700 stars are equal to 200 euros in bonus), second prize was 40 000 bonus stars. I came in place 2 and after one week of waiting they transferred 950 euro real money to my account. I told them I prefer the 40 000 bonus points but then they stopped answering me.
All trust is now gone so no more games at Snatch Casino.
I got some winnings paid out
Cant trust them
Snatch Casino
Dear Fadersvea1900!
Thank you for providing your feedback.
To the best of my knowledge, the matter in question has been successfully addressed through the assistance of your dedicated VIP manager. We continuously strive to enhance our services and appreciate your input.
Should you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
One of my worst casino experiences.. I don't recommend it to anyone... I made a small deposit, won about 5x the deposit amount and there is no way to withdraw my money... One excuse after another from their side... Countless emails, countless chat discussions, but no result... Definitely stay away from this company...
Από τις χειρότερες εμπειρίες μου σε καζίνο.. Δεν το συνιστώ σε κανέναν... Έκανα μια μικρή κατάθεση, κέρδισα περίπου 5 φορές το ποσό της κατάθεσης και δεν υπάρχει τρόπος να κάνω ανάληψη τα χρήματα μου... Η μία δικαιολογία μετά την άλλη από την πλευρά τους... Άπειρα μέηλ,άπειρες συζητήσεις στο τσατ, αλλά αποτέλεσμα μηδέν... Μείνετε μακριά από αυτή την εταιρεία οπωσδήποτε...
None at all
Κανένα απολύτως
Bad service
Κακή εξυπηρέτηση
There is no way to withdraw
Δεν υπάρχει τρόπος να κάνεις ανάληψη
I have sent countless emails and have not received a response
Έστειλα άπειρα μέηλ και δεν έχω λάβει απάντηση
Snatch Casino
Dear jimsam13,
Thank you for your feedback.
We are not quite sure what exactly the problem with withdrawal is. Is it related to the work of our financial department or does it depend on the payment method you have chosen.
Please email us at smm_cooperation@iwildpartners.com so that we can look into this issue in more detail and resolve it.
Good afternoon, I came to share with you my terrible experience with this casino. The bonus is undoubtedly interesting, I registered and accepted the free spins, started playing and completed the reroll, money that was available to me. I then made a withdrawal of that amount and a deposit, I activated the first deposit bonus but as I had an active withdrawal they denied me the bonus... I played the 20 euros that I deposited and without the bonus I had 200 euros in balance, that is , the withdrawal of 250 plus the 200 assets in the account. Conclusion, they canceled my withdrawal (that money disappeared and of the 200 euros I had in my deposit I only had 70 euros, of those 70 I made a withdrawal of 20 (the amount I deposited) and it has still been pending for two days... This casino is a complete scam
Boa tarde, vim partilhas com voçês a minha péssima experiencia com este casino. O bonus sem duvida que é interessante, fiz o meu registo e aceitei as rodadas gratis, começei a jogar e completei o rellover, dinheiro esse que me ficou disponivel. De seguida fiz um saque dessa quantia e um deposito, acionei o bonus de primeiro deposito mas como tinha o saque activo negaram-me o bonus.... joguei os 20 euros que depositei e sem o bonus tinha 200 euros de saldo, ou seja, o saque de 250 mais os 200 activos na conta. Conclusão, anularam-me o saque(esse dinheiro desapareceu e dos 200euros que tinha do meu deposito só fiquei com 70 euros, desses 70 fiz um saque de 20(valor que depositei) e ainda me está pendente hà dois dis... Este casino é um engano completo
100% bad, a mistake
100% mau, um engano
Snatch Casino
Dear justisantos9,
All rules for receiving and withdrawing bonus money are described in our Terms and Conditions. When you registered you accepted our Terms and Conditions and you should have known what our bonus policy is. Everything was done correctly on the part of the casino.
You were not able to get the specific amount you were interested in, because all the rules of the bonus policy were not followed. Read them more carefully so that there will be no more such situations in your gaming experience.
Let me share my experience with Snatch Casino. They do have a massive selection of slot games, like seriously, over 7000 games to choose from. It's almost overwhelming! And the best part is, they have a customer support team that responds really quickly, even at night. Thumbs up for that!
Now, let's talk about the welcome bonus. It's definitely something that caught my attention. I consider myself a high roller, and Snatch offers a pretty decent welcome bonus for us big spenders. And they even have a VIP manager, which is a nice touch. It's always good to feel taken care of.
One thing that pleasantly surprised me was the fact that they offer support in my native language. It can be quite challenging when English is not your first language, so having that option made me feel more at home.
Now, I do have to mention a slight disappointment. Sometimes, the graphics and overall performance of the games were not up to par. It felt like they could use some improvement in those areas. But hey, no casino is perfect, right? Despite the occasional hiccup with the games, Snatch is ok for me. I like girls everywhere and cool GTA aesthetic.
Finnish is a pleasant surprise
Frequent bonuses
An enormous variety of slots
Graphics
Snatch Casino
Hi, betsy_boopie!
Thank you for the 5 stars to our casino, your review made our day! We try to get better and better for you.
very bad... BONUS DOES NOT EXIST... I MADE TWO DEPOSITS AND NONE OF THEM RECEIVED THE BONUS AS ADVERTISED... WITHDRAWALS ONLY OVER 150... TERRIBLE CHAT SERVICE.... ONE OF THE WORST I'VE EVER SEEN... I HAD A REMAINING BALANCE AND I ALLOWED TO MAKE RANDOM MOVES TO ZERO THE BALANCE AND LEAVE THE PLATFORM. ONE OF THE WORST I'VE EVER USED.
pesssimo...BONUS NAO EXISTE...FIZ DOIS DEPOSITOS E NENHUM DELES RECEBI O BONUS COMO ANUNCIADO..SAQUE SOMENTE ACIMA DE 150.. PESSIMO ATENDIMENTO NO CHAT.... UM DOS PIORES QUE JA VI... TINHA SALDO RESTANTE E DEIXEI FAZER JOGADAS ALEATORIAS PRA ZERARO SALDO E SAIR DA PLATAFORMA. UMAS DAS PIORES QUE JA USEI.
TERRIBLE CHAT SERVICE
PESSIMO ATENDIMENTO CHAT
Snatch Casino
Dear marciabelaporto616,
We are very sorry that you have a negative impression of our casino.
Have you contacted our casino chat with your problem? We take every feedback seriously and it is important for us to resolve your difficulties.
Please email us at smm_cooperation@iwildpartners.com so we can look into your situation in more detail and resolve the issue.
Very easy to make a deposit but a nightmare trying to withdraw any funds. Over the last 8 days I have sent them about 8 different documents plus a selfie trying to get my account verified for withdrawal (and this is after it was apparently verified already). They want a copy of my bank account statement with my name and address on it. Unfortunately my statement has all the info but not my address. I have provided credit card statement with my address, multiple utility bills, etc.
As well, they say they have been sending me emails but I have never received one (not even in the junk folder). Funny enough though, I receive their emails with their promotions on a daily basis.
All the online chat does is tell me to email the financial department as they can’t do anything for I have dealt with at least 10 other casinos and have never had to go through this frustrating process before.
I will update this review and change my rating if they ever allow me to withdraw.
Great selection of games
Withdrawal process
Snatch Casino
Dear Toronto1,
We are very sorry to hear that the verification process has been delayed. We always worry about the safety of our clients and therefore we are very careful about the verification process.
We are sure that soon your winnings will be in your wallet! And you will be able to change your opinion about our casino!
We wish you good luck and big winnings at Snatch Casino! 🎰💸
Alot of slots, deposit is fast, but when comes tô KYC its the problem, i send id, selfie but proof of adress they dont accept my bank Bill (credit card) even been the same account that o make my depo, when you talk to online chat they Tell you to send email to kyc and dont try to help at all, im still waiting for they return, lets see How this Will end, If they be honest with me i'll come back here and rate again
Edit: after few days and alot of documents, they pay me, so i'm changing my rate, good Casino but the suport cant do much and email is one every 24 hours, If they fix that part, could be one of the best
Alot of slots and providers
Fast deposit
Good interface
Live chat support is bad
Too much time to answer email
Snatch Casino
Dear kauedionisio,
Thank you for your review! We are very sorry that you experienced such a long withdrawal. But these are isolated cases.
Our verification process is standard. And it may depend not only on us, but also on you. It all depends on how quickly you provide the necessary documents, and may also depend on the workload of our finance department.
We wish you only victories and huge winnings! Always glad to see you at Snatch Casino! 🍀🎰
I like it. It's definitely much clearer than many other sites where you need time to get your bearings. After all, I don't want to spend my time exploring the site, so that's definitely a plus point. Good selection of slots and fast payouts, which is important to me.
Gefällt mir gut. Ist auf jeden Fall deutlich übersichtlicher als viele andere Seiten, wo man erst mal Zeit braucht um sich zu orientieren. Schließlich möchte ich nicht meine Zeit damit verbringen um die Seite zu erkunden, somit hier auf jeden Fall ein Pluspunkt. Gute Auswahl an Slots und schnelle Auszahlung, das was mir wichtig ist.
Clear page
Übersichtliche Seite
Large selection of slots
Große Auswahl an Slots
Fast payout
Schnelle Auszahlung
Helpful support
Hilfsbereiter Support
No
Keine
Snatch Casino
Hi, Franzi!
Thank you for your positive feedback! We try to get better and better for you.
The site can be played for about half an hour after the first deposit..until then you win, but you can't cash out because KYC is late...by the time you get it, the money isn't there because you have to wait to play it...there's no point in paying after that... example is Billion Bonanza 0.2 Playing with a € bet, he did not give the free game from a deposit of €100.. that's only 500 spins, plus he didn't give out the more than 1000 spins he gave, only euro cents... shame.. I didn't even think such a thing existed.. and other games do this too it did.. there is always a casino that surprises me, I always think it can't be worse than the current one, but they always refute me. now this site.. it has become the worst for me at the moment.. I read in one of the comments here that the payments are delayed because they protect the players😍😍 this is pathetic the text, these protect the page, so you don't have to pay..players would calculate, then you would transfer it in minutes, like e.g. pokerstars....when you make a deposit, you don't know where the money is going, but if you have to give it out, you already keep it under the title of anti-money laundering protection..that too the person who came up with this law should be jailed. the law against money laundering would be better, because you protect the site and destroy people in a pathetic way... I hope those who take advantage of people sleep peacefully, because this requires insensitivity.. there is nothing in mind, only that the dirty money. at all costs, without dealing with it, you are also ruining many people's nerves.. the biggest shame is that you are doing this legally.. all pages must be closed for a while until they change their insatiability of fire elevators
many games
quick payment
first time good, then terrible site
I would not register again
Snatch Casino
Dear Novcsi87,
We have a standard bonus policy which is described in the Terms and Conditions.
The account verification process is an important step. It depends not only on the KYC department, but also on the player himself. After all, as in time the player will provide the documents necessary for verification, the faster the verification will be passed.
Other questions and nuances our players can solve in live chat or at support@snatchcasino.com.
KYC verification is not enough on thr site to withdraw money. You have to send a bunch of more of your private information, that other legit sites never ask. The support is non existent, financial department wont respond to your email. Laughable casino, better if you burn your money instead. Snatch casino perfect name, they snatch your money lol. Worst casino I ever visited
No support
They wont respond to emails
You can't withdraw your winnings
Scam casino
Snatch Casino
Dear eppel1337,
We sincerely regret the delay you experienced in servicing your enquiry. We understand that sometimes the verification process can take longer than expected. However, it is important to note that this procedure is standard and used by many other casinos.
Our priority is to provide a safe gaming environment for all of our players, and KYC is an integral part of this process. Once you've been verified once, you won't have to worry about it anymore. And the rest of your withdrawals will go through quickly!
We are sure you have already received the money in your account and are happy with your winnings! We are always happy to see you again!
Best regards, Snatch Casino
Safety Index explained
Safety Index of Snatch Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Snatch Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
24 Nov 2021
Show more complaints (+152)
Discussion
Snatch Casino Discussion
Discuss anything related to Snatch Casino with other players, share your opinion, or get answers to your questions.