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All42,349Opened771Unresolved5,643Resolved13,393Rejected22,542
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Our verdict Failed self-exclusion

BookofCasino - Player's self-exclusion request ignored.

Unresolved Submitted: 01 Mar 2024
Black points: 231
Disputed amount: 6,000 kr
Safety Index 2.5 Very low
Our verdict Other

Zip Casino - Player’s winnings have been confiscated.

Closed Submitted: 01 Mar 2024
Disputed amount: €2,045
Safety Index 8.2 High
Our verdict Case closed

Wintopia Casino - Player's deposited funds not reflecting.

Resolved Submitted: 01 Mar 2024
Disputed amount: €50
Safety Index 8.7 High
Our verdict Player stopped responding

MyStake Casino - Player’s withdrawal delayed due to IBAN issue.

Closed Submitted: 01 Mar 2024
Disputed amount: £350
Safety Index 9.7 Very high
Our verdict Case closed

50 Crowns Casino - Player is experiencing delayed withdrawal after account verification.

Resolved Submitted: 01 Mar 2024
Disputed amount: €850
Safety Index 7.7 Above average
Our verdict Player stopped responding

Rockwin Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 01 Mar 2024
Disputed amount: A$7,500
Safety Index 7.2 Above average
Our verdict Case closed

Spinanga Casino - Delay in withdrawal processing for the player.

Resolved Submitted: 01 Mar 2024
Disputed amount: €830
Safety Index 8.2 High
Our verdict Player stopped responding

1win Casino - Player’s account and funds have been blocked.

Closed Submitted: 01 Mar 2024
Disputed amount: $16,000 ARS
Safety Index 8.7 High
Our verdict Player stopped responding

Bonza Spins Casino - Player’s withdrawal is severely delayed.

Closed Submitted: 29 Feb 2024
Disputed amount: A$12,000
Safety Index 2.8 Very low
Our verdict No reaction policy

Deal Or No Deal Casino Ontario - Player’s withdrawals are delayed.

Unresolved Submitted: 29 Feb 2024
Black points: 67
Disputed amount: C$1,525
Safety Index 6.1 Below average
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