HomeOnline casinos1win Casino review
1win Casino review
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Payment methods
Show all (14)
  • Bitcoin (BTC)
  • Bitcoin Cash (BCH)
  • Dogecoin (DOGE)
  • Zcash (ZEC)
  • DASH
  • Tron (TRX)
  • Ethereum (ETH)
  • Monero (XMR)
Withdrawal limits
Not Limited for USD
MFI INVESTMENTS LIMITED
1Win N.V.
2018
> $100,000,000
OverviewBonusesUser reviews154Safety Index explainedDiscussion993Payment methods14
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
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1win Casino Review

In this review of 1win Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. 1win Casino scored a High Safety Index of 8.5, which makes it a recommendable option for most players in terms of fairness and player safety. Keep reading our 1win Casino review to learn more about this casino and decide whether it is a good choice for you.

Is 1win Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our 1win Casino review, we extensively examined and analyzed the Terms and Conditions of 1win Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

1win Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include 1win Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, 1win Casino has attained a High Safety Index of 8.5. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

1win Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of 1win Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about 1win Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 8 complaints about this casino in our database. Because of these complaints, we've given this casino 2,811 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

1win Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Judging by the 159 user reviews given to 1win Casino, it has a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

1win Casino company data and licenses

1win Casino is owned by MFI INVESTMENTS LIMITED and has estimated annual revenues higher than $100,000,000. Based on the categorization we use, this makes it a very big online casino.

1win Casino has a gambling license issued by Curaçao Gaming Authority in Curaçao.

Win and withdrawal limits, payment options

1win Casino accepts deposits via 14 payment methods. This includes: Bitcoin (BTC), Ripple (XRP), DASH, Bitcoin Cash (BCH), Stellar Lumens (XLM), Zcash (ZEC), Toncoin (TON), Litecoin (LTC), Tron (TRX), Dogecoin (DOGE), Monero (XMR), USD Coin (USDC), Ethereum (ETH), Tether (USDT).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited in EUR No win limit
Unlimited in USD
Unlimited in SEK
Unlimited in CAD
Unlimited in AUD
Unlimited in AED
Unlimited in AMD
Unlimited in ARS
Unlimited in AZN
Unlimited in BRL
Unlimited in CLP
Unlimited in COP
Unlimited in CUP
Unlimited in CZK
Unlimited in GEL
Unlimited in HKD
Unlimited in IDR
Unlimited in INR
Unlimited in IQD
Unlimited in IRR
Unlimited in JPY
Unlimited in KRW
Unlimited in KWD
Unlimited in KZT
Unlimited in LKR
Unlimited in MXN
Unlimited in MYR
Unlimited in PEN
Unlimited in PHP
Unlimited in PLN
Unlimited in RUB
Unlimited in SGD
Unlimited in THB
Unlimited in TJS
Unlimited in TRY
Unlimited in UAH
Unlimited in UZS
Unlimited in VND
Unlimited in XAF
Unlimited in ZAR
Unlimited in EGP
Unlimited in KES
Unlimited in NGN
Unlimited in DZD
Unlimited in BDT
Unlimited in XOF
Unlimited in MMK
Unlimited in CRC
Unlimited in GHS
Unlimited in JOD
Unlimited in KGS
Unlimited in BYN
Unlimited in MDL
Unlimited in NPR
Unlimited in OMR
Unlimited in PKR
Unlimited in PAB
Unlimited in QAR
Unlimited in RWF
Unlimited in SOS
Unlimited in TZS
Unlimited in UGX
Unlimited in ZMW
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at 1win Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Russian Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
German Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Korean Yes Yes Yes24/7
Greek Yes Yes Yes24/7
Ukrainian Yes Yes Yes24/7
French Yes Yes Yes24/7
Azerbaijani Yes Yes Yes24/7
Bengali Yes Yes Yes24/7
Chinese Yes Yes Yes24/7
Hindi Yes Yes Yes24/7
Indonesian Yes Yes Yes24/7
Kazakh Yes Yes Yes24/7
Kirghiz Yes Yes Yes24/7
Arabic Yes Yes Yes24/7
Malay Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Filipino Yes Yes Yes24/7
Thai Yes Yes Yes24/7
Swahili Yes Yes Yes24/7
Urdu Yes Yes Yes24/7
Tajik Yes Yes Yes24/7
Turkish Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at 1win Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of 1win Casino to be good.

1win Casino casino games and slots

1win Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 119 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Network, Booming Games, Iron Dog Studio, Belatra Games, Relax Gaming, Betgames, Pixmove, Boldplay, Fantasma Games, Turbo Games, Platipus, Slotopia, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, Aviatrix, OneTouch, Galaxsys, Golden Race, Revolver Gaming, Mascot Gaming, Amusnet, PGsoft (Pocket Games Soft), TVBet, 100HP Gaming, Skywind Group, Iconic21 (BETER Live), Caleta Gaming, AGT, AvatarUX, F*Bastards, Live88, 3 Oaks Gaming, CQ9 Gaming, CT Interactive, Games Global, CyberSlot, Vibra Gaming, Blue Horn, 4ThePlayer, Mplay, 7777 gaming, Smartsoft Gaming, Prospect Gaming, Groove, Swintt, BF Games, Spribe, Gamomat, Atmosfera Live, TrueLab Games, SlotMill, Onlyplay, Salsa Technology, Oryx Gaming, Games Inc., Gaming Corps, Nucleus Gaming, Worldmatch, Leap Gaming, Gamebeat, Synot Games, Fugaso, Champion Club, Fazi, Retro Gaming, LottoInstantWin (LiW), Gamzix, 1spin4win, Kalamba Games, Betradar, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, Reel Time Gaming, Thunderspin, Barbara Bang, Clawbuster, Funky Games, Playbro, Rogue Gaming, 7Mojos, Hacksaw Gaming, Netgame, Ruby Play, Ka Gaming.

1win Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 4 bonuses from 1win Casino in our database, including:

  • 150% up to $590
  • 50% up to $590
  • 100% up to $590
  • 200% up to $590

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (14)
  • Bitcoin (BTC)
  • Bitcoin Cash (BCH)
  • Dogecoin (DOGE)
  • Zcash (ZEC)
  • DASH
  • Tron (TRX)
  • Ethereum (ETH)
  • Monero (XMR)
Withdrawal limits
Not Limited for USD

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Real GamesVerified by Gamecheck

Language options

us
English website
All languages (27)
us
English customer support
All languages (27)
us
English live chat
All languages (27)

Game providers

Show all (119)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • TaDa Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Apricot (Microgaming)

Casino screenshots

1win_casino_homepage_desktop
1win_casino_game_gallery_desktop
1win_casino_promotions_desktop
1win_casino_homepage_mobile
1win_casino_promotions_mobile

Positives

  • Offers interesting promotions and tournaments
  • Deposits and withdrawals via cryptocurrencies
  • Mobile casino app for Android and iOS
  • Quick registration with only basic information
  • Wide range of languages and currencies

Negatives

  • Some unresolved complaints
Casino Bonuses

1win Casino bonuses

Browse all bonuses offered by 1win Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (154)

User reviews of 1win Casino

This is a place to share experience with 1win Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 154 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 4 days ago
So, I tried out the casino because they were offering bets on Epstein. A few friends and I signed up just for fun. We all got free bets, which we obviously had to use first. And honestly, I actually won something, haha. The site is really easy to navigate; you can find everything immediately. The system is simple; you just have to quickly read the rules during registration.
  • Cool free bets right from the start, extremely funny special bets, very easy registration.
  • The wagering requirements for the free bets are a bit annoying, and the menu is initially confusing.
1win Casino
Hello!
Thank you for sharing your experience. It’s great to hear that the bonuses made your first session enjoyable and that you managed to win.
Wishing you many more fun and successful plays!
• 2 weeks ago
The deposit was ok , the withdrawal is more than 38hrs and its not credited. The phone number was not reachable
  • Withdrawal hasn’t arrived its already 38 hours
  • The phone number is not reachable
  • Its really hard to get a feedback from customer service
1win Casino
Hello!

We have checked the transaction history for your account.

On March 5, your withdrawal was successfully processed and credited — the transaction was completed normally, the money was sent to your banking details.
At the moment, there are no other active withdrawal requests awaiting processing.
If you have any additional questions, we are here!
• 1 month ago
I really didn't have high expectations, but I was pleasantly surprised. Depositing via Klarna was instant, and the bonus was credited immediately. The site runs smoothly, with no lag or freezes, even during live betting. Support answered my question within 3 minutes – no bot, just a real response. Everything feels very stable and fair.
  • No lag
  • Fast deposit
  • Few payment options
1win Casino
Hello!
We are glad the experience exceeded your expectations. It’s great to hear the platform stayed stable during live betting and that support responded quickly with a helpful answer.
Wishing you steady sessions and a consistently positive experience going forward.
• 1 month ago
Honestly, I've tested many platforms, and everything just works perfectly here. Depositing via crypto took only 4 minutes, the bonus was activated instantly without any hassle, and the interface runs smoothly – even on my old Android device. Live betting works flawlessly. No bugs, no hiccups, just relaxed gaming. Pleasantly surprised.
  • Automated bonus activation
  • Excellent optimization
  • Support availability
1win Casino
Hello!
Thank you for your detailed feedback. Experienced players who have tested numerous platforms are our most valuable audience. We're pleased that your request met our standards.
We are looking forward to new victories!
• 1 month ago
I’ve been using the platform occasionally over the past few weeks. The overall performance feels stable games load properly, sessions stay active, and I didn’t experience unexpected logouts or freezes during play.
The interface is consistent across different sections. Switching between slots and live games feels seamless, and the layout is easy to understand without needing time to adjust. Navigation menus are clear, and important sections are not hidden or overloaded with unnecessary elements.
  • Smooth navigation between sections
  • Clear and consistent interface
  • Some information could be easier to locate
1win Casino
Hello!
We are glad to hear that your experience has been stable and smooth so far. Consistent performance, reliable sessions, and uninterrupted gameplay are key priorities for us. We aim to keep the layout intuitive so players can switch between games without friction.
Thank you for sharing your impressions, and we hope the platform continues to feel just as comfortable whenever you decide to play.
• 1 month ago
I joined 1win out of curiosity after seeing mixed opinions online. I’ve been using it for about 2 months now, playing small stakes to test reliability. Registration and first deposit were easy, no issues there.

I tested withdrawals three times: $70, $120, and $200 via crypto. All of them arrived within 30–90 minutes. That consistency is a strong point for me. Game selection is broad, though I mostly stick to a few slots I already know.

The weak point is communication. When I asked about account limits, support replied with a template message and didn’t fully answer my question. I figured it out myself later in the FAQ.

Overall, it’s not perfect, but in terms of payouts and stability, it does its job.
  • Consistent withdrawal processing
  • Large game library
  • Easy deposits
  • Support communication could be clearer
1win Casino
Hello!
Thank you for sharing your experience with us. We're glad to hear that you've mostly had a smooth and consistent experience. We value your feedback on our support, as we're always working to improve how we communicate.
Wishing you the best of luck in your future games!
• 1 month ago
I have been playing at 1win for about 4 months. The registration was very quick. I mostly play slots from Pragmatic and sometimes Aviator.

What I like: The withdrawal to USDT is usually fast. My last withdrawal of $200 took around 30 minutes.

What I didn't like: The verification process was a bit confusing at first, I had to re-send my documents. But once verified, everything works fine. Support is 24/7 but sometimes they respond slowly. Overall, a trusted casino for me.
  • Fast crypto withdrawals, huge selection of slots, user-friendly interface
  • Verification took some time, support answers with templates sometimes
1win Casino
Hello!
Thank you for sharing your experience. We're glad to hear that you've had positive experiences with our platform, especially with quick withdrawals.
We understand that the verification process can sometimes be a bit of a hassle, but we appreciate your patience. We'll keep working to improve our support response times for even better service. Best of luck in your future games!
• 1 month ago
A great casino. New slots are added to the site on the same day, deposits and withdrawals are processed quickly, and it doesn’t require verification. There’s no alternative to this casino.
  • Best design
  • Fast deposit and withdraw
1win Casino
Hello!
We are glad you’ve had a positive experience with the platform. We focus on keeping processes efficient and the content up to date, while all operations continue to follow internal standards.
We wish you comfortable sessions, a steady experience, and continued enjoyment on the platform.
• 2 months ago
I have extensive experience with online casinos and poker rooms; I've been in these types of places for many years, and I've learned to look for reliable sites. Before depositing any money, I thoroughly research the site to be sure I'm putting my money where I'm going. I consider 1WIN to be one of the best sites I've played on, even though I've had more losses than wins. However, every time I've requested a withdrawal, it's arrived within a maximum of two hours. It also has a huge variety of options: sports betting, trading, poker, live casino, and much more. I also love how smoothly the site is navigated, and I can deposit and play in my country's currency. In short, it's one of my top choices for playing.
  • Super fast refunds.
  • Plenty of options for depositing and withdrawing.
  • Huge variety of games, poker, trading, etc.
  • Efficient customer service.
  • I would like more options for live game providers.
1win Casino
Hello!

We really appreciate it when experienced users praise the platform's convenience and reliability. It's great to hear that you enjoy the wide range of gaming options and the speed of withdrawals. We always strive to maintain a user-friendly and intuitive interface and offer a comfortable experience for our players.

Thank you for your trust and wish you good luck!
• 2 months ago
"This site is a total scam.1025azn They have been torturing me for 10 days by refusing to pay my money (ID: 341963010). My account is verified, but they just ignore me and even blocked me on WhatsApp. Avoid this site at all costs!"​"1win is scamming me. They refuse to pay my two withdrawals: 800 AZN and 225 AZN. It has been 10 days and I am being ignored. Also, they stole my 80 AZN deposit from Dec 25. Total debt is 1105 AZN. My ID: 341963010. Pay me now!"
  • "They are refusing to pay my money. It has been 10 days and I am being ignored. ID: 341963010
• 4 months ago
I have generally been satisfied with my experience using your betting platform. The interface is user-friendly, deposits and withdrawals have been smooth, and I’ve appreciated the variety of casino games and betting options available.
However, I was very disappointed with how one of my recent successful results was handled. The outcome had already been confirmed and the funds were visible in my account for more than a day, but later the balance was adjusted and the winnings were removed without any prior notice or clear explanation.

I believe such actions seriously affect players’ trust, especially when a result has already been verified and credited. Transparency and fair treatment are crucial, and I hope the company improves in this regard.
  • Casino
  • Interface
  • Plenty of Sports events
  • Bet settlement
1win Casino
Hello.
Thank you for your thoughtful feedback. We are pleased to hear that the platform has been convenient and trustworthy for you.

We believe that a great user experience is built on consistency, safety, and simplicity. That is why we dedicate so much time to monitoring performance, optimizing features, and responding quickly to any user needs or suggestions.

Your words remind us why we do what we do and inspire us to keep improving for every single user. We are always open to hearing ideas for new features and enhancements.
Sincerely, the 1win team.
• 4 months ago
Sharing My Experience with a 1win Withdrawal Issue

Has anyone here experienced a case where 1win marked a withdrawal as "Completed" but the money never actually arrived in your bank account?
I recently went through that exact situation, and I’m sharing this so others can be aware.

- Case Summary

Period: October 24–28, 2025

Amount: KRW 500,000

Support Channel: 1-on-1 Telegram chat with a VIP manager

- What Happened

On October 24 (early morning), I requested a withdrawal from 1win.
The system showed the status as "Completed", but nothing ever arrived in my bank account.

When I contacted the support manager through Telegram, I was repeatedly told things like:

"The payment team is checking."
"Please wait a little longer."
"There might be a typo in your account number."

I asked for official proof—such as a bank transaction statement or transaction ID—but was told:

"Due to security policy, we can’t share internal payment information."

After several days, nothing changed.
Finally, I was told:

"We can no longer assist with this case."

- Current Status

The withdrawal still shows as "Completed" on the 1win system.

No actual deposit ever arrived in my account.

No transaction proof (ID or remittance record) has been provided.

The only explanation I received was "possible account number typo."

I’ve already contacted my bank directly,
and they officially confirmed in writing that no such deposit or pending transfer ever existed.
I also submitted that official non-deposit confirmation document to the platform, but there has been no further response.

- Final Thoughts

The support manager was polite, but the issue was never resolved,
and the bank confirmed that no transaction was ever initiated.

So, even if a withdrawal on 1win shows as "Completed,"
it doesn’t necessarily mean the transfer actually took place.
If you use this platform, please double-check your deposit records and request real transaction proof if anything feels off.

If anyone else has gone through something similar, feel free to share your experience here.
If there are multiple similar cases, maybe it’s time to raise this issue officially.
• 5 months ago
The cassino accepts payment extremely fast but withdraws keep pending for longer than 48h. Chat support makes absurd claims such as cookies are to blame or that account is being verified but keeps receiving deposits none the less. The website has no self exclusion and keeps spamming msgs via telegram, emails and SMSs. To claim bonus you must play 30x the value and when you get a break and manage, the bonus disappear! AVOID AT ALL COST!
  • Does not allow withdraws
  • Does not pay bonuses
  • Does not reveal prize winners
  • VIP club is horrible
  • No support on chat
  • No self exclusion
  • Keeps spamming
1win Casino
Hello!
Thank you for your detailed review and for sharing your experience. Feedback from each customer is important to us, as it allows us to identify areas for improvement.

We have taken note of all your comments regarding our bonus policy, customer support, and payment systems. The information you have provided will be forwarded to the relevant departments for analysis and review.

We are committed to ensuring that our service is convenient for everyone.
Sincerely, the 1win team.
• 5 months ago
Since I got vip, the whole experience changed. Withdrawals don’t take hours anymore, and I’m regularly getting personal offers for slots I actually play. Makes it feel more worth the time.
  • EASY VERIFICATION
  • SOMETIMES YOU NEED TO UPDATE THE SLOTS
• 5 months ago
I've been trying to delete my casino account for 2 months and I'm having gambling addiction problems and they won't delete it.
  • Casino does not practice responsible gambling
  • Fraud does not exclude the account due to addiction
1win Casino
Good afternoon!
In order to process your order, we need additional information. Please send us your game ID or write to customer service support@1win.social. This will help our experts understand the situation more quickly. Thank you for your cooperation!
Regards, 1win team.
• 6 months ago
I made a USDC deposit on one of the USDC ERC deposit addresses that are getting generated everytime one wants to deposit (each address is different) and I have the screenshot of the address that their site generated.
The money NEVER appeared on my balance and their support told me in a robotic way that I have to wait UP TO 7 DAYS for my funds to appear.
That is ridiculous given that I sent the funds to the CORRECT USDC address that their own site generated on the correct network too

EDIT: My deposit has been credited in my account 5h after my funds had been successfully sent (according to binance atleast)but in another currency. (I deposited USDC and I received my funds in full in TRX).
The deposit procedure could had been smoother but the funds are indeed in.Upgrading the experience to neutral since I am just starting to use the site and got no clue how things will go from this point on.
  • A big weird deposit process.I had to wait 5h for the funds to appear and they did got credited in a different cryptocurrency.
1win Casino
Hello!
According to your application, we need additional information about the payment. Please contact our support chat or email support@1win.social. This will help our specialists resolve the situation faster. Thank you for your cooperation!
Sincerely, the 1win team.
• 6 months ago
I'm not new here, I've played slots at hundreds of casinos, but I registered with 1win just two days ago and deposited only 300 Euros. Last night and this morning, I withdrew a total of 1200 Euros. I was prejudiced against this place, but the slot payouts are good compared to other sites.

I played +15 slots from providers like NLC-HACKSAW, and generally, you get into the bonus after 50 spins. There are many casino sites where I've spun 300 times and still didn't get the bonus. In short, I like this place, and I hope they keep it up.
  • Fast Withdrawals
  • Good RTP
  • Slot bonuses are reasonable
  • Design and support are good
  • There are too many bonus advertisements, which lowers the quality of the site
1win Casino
Hello!
Thank you for your detailed review and for sharing your experience. Feedback from each customer is important to us, as it allows us to identify areas for improvement.
We have taken note of all your comments regarding our bonus policy, customer support, and payment systems. The information you have provided will be forwarded to the relevant departments for analysis and review.
We are committed to ensuring that our service is convenient for everyone.
Sincerely, the 1win team.
• 6 months ago
Got the VIP status after a few months of playing. Withdrawals are same-day now, my manager helps with stuff even outside the platform (booked a restaurant once for me). Bonuses are higher compared to regular users. Feels premium, not just a tag.
  • fast manager
  • interesting pranks
  • high entry threshold
1win Casino
Hello.
We really appreciate you sharing your experience. Knowing that you find our platform stable and secure makes all our work worthwhile. Our priority is to provide the best quality of service while staying transparent and reliable. Feedback like yours helps us stay focused and motivated.
Sincerely,
the 1win Team
• 7 months ago
VIP at 1win is not just about priority payouts and personal bonuses. It's about paying attention to the player. Recently, my manager himself suggested optimizing my bets to get more benefits. And the result amazed me. I am grateful for such attention.
  • priority payouts and personal bonuses
  • did not see any disadvantages
1win Casino
Hello!
Thank you for your feedback. We are glad that your experience was positive and you were satisfied with both the platform and the quality of customer service. This is an important indicator for our entire team.

We closely monitor the stability of the system and regularly implement improvements so that you can conveniently and comfortably use all the functions. Thank you for your trust. We hope that your interaction with our platform will continue to bring only positive impressions.
Best regards, 1win team.
• 7 months ago
On August 10, I requested several withdrawals totaling $150,000 pesos via AirTM. To date, I have not received any payments to my account.
Yesterday I requested another withdrawal from my bank account for $180,000, which I haven't received either. My account is verified, all withdrawals are in process, and my username is 51929444.
  • Does not pay
  • No deposit accepted
  • Unanswered
• 7 months ago
Been spinning on 1win for a few months now and I’m hooked. Slots hit decent, RNG feels fair, and I even had a crazy run on Aviator last weekend. Cashed out twice, both times money hit my UPI in a few hours, no drama. Bonuses are nice if you know how to clear the rollover, but don’t go full tilt chasing them. I play mostly late nights after work, it’s kinda my chill zone. Just keep your head cool, this place can be a gold mine if you don’t get greedy.
  • fast withdrawals
  • no
1win Casino
Hello!
Thank you for taking the time to share your experience. We are glad that you find the platform both convenient and reliable. Providing stability, security, and quality support is our top priority, and we are happy to see that these efforts are recognized.
We carefully review each piece of feedback because it helps us improve and grow. Your trust motivates us to continue working on every detail of the service.
Sincerely,
the 1win Team
• 8 months ago
Big Profits
Easy and fast withdrawal method
Pleasant experience
  • Fast refund
  • Bonus codes don't work
1win Casino
Hello!
Thank you for your feedback.
Each client's opinion contributes to our development and improvement of the quality of services provided. Thank you for choosing our company!
Best regards, 1win team.
• 9 months ago
I have been using the site for 3 years, everything is fine, tried something new in parallel, but still came back here. good site on all counts
  • great design
  • fast withdrawal, crypto available
  • sometimes give free vouchers
  • support responds quickly if there are questions
  • no no deposit bonus
1win Casino
Hello!
Thank you for your trust and loyalty to our company. We are constantly working to ensure that customers are satisfied with further cooperation. We wish you successful bets!
Regards, 1win team.
• 9 months ago
Joined through a blogger’s link around a year ago mainly for IPL betting. Later started exploring the games and got hooked on luckyjet. The overall experience has been great and recently downloaded the app which runs smoothly. Just one thing wish they had given a free bet when i first signed up apart from that totally satisfied
  • Original games
  • Deposit bonus
  • Nice looking site
  • No free bet
1win Casino
Hello!
Thank you for choosing our company. We wish you successful bets!
Best regards, 1win team.
• 9 months ago
1win is a fantastic spot for fans of gambling and sports betting. It offers a wide variety of games, from slots and roulette to live casino with real dealers. What stands out is the user-friendly interface—everything is intuitive, making it easy even for beginners to navigate. Another major plus is the prompt payouts. Winnings are credited to your account without unnecessary delays, which is always a relief.

Of course, like any platform, there are some downsides. For instance, there are occasional delays in customer service response times. There have been a few instances where replies took longer than expected, but this isn’t a dealbreaker, and overall, the support team does a good job.
  • prompt payouts
  • fast withdrawals
  • user-friendly interface
  • wide variety of games
  • support
1win Casino
Hello!
Thank you for your trust and loyalty to our company. We are constantly working to ensure that customers are satisfied with further cooperation. We wish you successful bets!
Regards, 1win team.
• 9 months ago
One of the best gambling sites
There are draws organized constantly.
Even if you lose a lot, support will give you a voucher.
  • The design and speed of the site are very good. Everyone knows lucky jet and the mining games, at least they've seen them once. Withdrawals are fast. They also offer a very good bonus at the start
  • There was a small problem with the withdrawal delay, I waited 24 hours, then wrote to support and they helped me out
1win Casino
Hello!
Thank you for choosing our company. We wish you successful bets!
Best regards, 1win team.
• 9 months ago
The site is well designed and easy to use. I really like games like Lucky Jet and Aviator. It's convenient that you can play and place sports bets on the same site. I'm satisfied.
  • Interesting games
  • Fast serves
  • Attractive design
  • Support.
1win Casino
Hello!
Thank you for choosing our company. We wish you successful bets!
Best regards, 1win team.
• 9 months ago
I won a lot of money at 1win for the first time and was able to withdraw it without any problems. I think it's a good website where you can play without fear of being scammed.
  • Quick withdrawals
  • many games available
  • good RTP
  • No
1win Casino
Hello!
Thank you for your trust and loyalty to our company. We are constantly working to ensure that customers are satisfied with further cooperation. We wish you successful bets!
Best regards, 1win team.
• 9 months ago
Been playing here for about 1.5 years no issues at all everything works fine. Mines and similar games are awesome but would love to see some fresh new options too
Overall solid platform worth che cking out cool bonuses for new players
  • quick withdraw and deposit
  • many games
  • newplayer bonuses
  • monotonous design
1win Casino
Hello!
Thank you for choosing our company. We wish you successful bets!
Best regards, 1win team.
• 11 months ago
WELL MY GAMING EXPERIENCE HAS BEEN EXCELLENT, I LIKE THIS CASINO, ALL VAT IS GREAT, THE DEPOSIT PROCESS IS EASY AND FAST, AND THE WITHDRAWAL PROCESS IS EASY, BUT THE ONLY BAD THING IS THAT I HAVE NOT RECEIVED MY WITHDRAWAL OF $1200 THAT I MADE CORRECTLY IN THE APP ON APRIL 3RD AT EXACTLY 2:16 AM, THAT THE SUPPORT ONES TELL ME THAT MY WITHDRAWAL HAS ALREADY BEEN CREDITED TO MY ACCOUNT AND I HAVE NOT RECEIVED ANYTHING.
ID 100975057
Juanpe89
  • I LIKE THE CASINO INTERFACE, THE VARIETY OF GAMES, AND THE ACCESSIBLE AMOUNTS IN NLOS SLOTS AND ALSO 1WIN TOKEN
  • WITHDRAWAL NOT REFLECTED
1win Casino
Hello!
We have checked the history of withdrawals from your account, and the status of the last procedure is "Successful". The money has been credited to the details you specified.
Regards, 1win team.
Safety Index explained

Safety Index of 1win Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1win Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Unfair terms and conditions

  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Read more
  • Casino voids gaming account balances after less than four years of account inactivity
    T&C copied from the casino's website (in English):
    Read more

Complaints about 1win Casino and related casinos

(831)
831All10Opened8Unresolved213Resolved600Rejected

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Discussion

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Payment methods

1win Casino payment methods

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Currencies

USD, CAD, EUR, AED, AMD, ARS, AUD, AZN, BDT, BRL, BTC, BYN, CLP, COP, CRC, CUP, CZK, DZD, EGP, ETH, GEL, GHS, HKD, IDR, INR, IQD, IRR, JOD, JPY, KES, KGS, KRW, KWD, KZT, LKR, LTC, MDL, MMK, MXN, MYR, NGN, NPR, OMR, PAB, PEN, PHP, PKR, PLN, QAR, RUB, RWF, SEK, SGD, SOS, THB, TJS, TON, TRX, TRY, TZS, UAH, UGX, USDT, UZS, VND, XAF, XOF, ZAR, ZMW
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