HomeOnline Casinos1win Casino Review
1win Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
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  • Skrill
  • VISA
  • Mastercard
  • WebMoney
  • QiWi
  • Bitcoin
  • AstroPay
  • Perfect Money
Withdrawal limits
Not Limited for USD
MFI INVESTMENTS LIMITED
2018
> $20,000,000
OverviewBonusesUser reviews103Safety Index explainedDiscussion488Payment methods29
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1win Casino Review

We've thoroughly reviewed 1win Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, 1win Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 901 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

1win Casino appears on one blacklist that you can find displayed below. We consider this blacklist to be fully relevant and serious, which is why we've deducted some points from our Safety Index because of it.

1win Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (29)
  • Skrill
  • VISA
  • Mastercard
  • WebMoney
  • QiWi
  • Bitcoin
  • AstroPay
  • Perfect Money
Withdrawal limits
Not Limited for USD

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (19)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (155)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • ELK Studios
  • Yggdrasil Gaming
CASINO SCREENSHOTS
1win_casino_game_gallery_desktop
1win_casino_homepage_desktop
1win_casino_promotions_desktop
1win_casino_homepage_mobile
1win_casino_promotions_mobile

Positives

  • Huge selection of game providers
  • Live chat support is available 24/7
  • Quick registration with only basic information
  • Massive selection of games including wide variety of live dealer games

Negatives

  • Not all of the terms and conditions are translated to the language option provided on the website
  • Some unresolved complaints
  • Not all payment methods are available for all currencies

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • The company focuses on both casino and sports betting
Author & Guarantor: Burak Onder Last updated: 16 Oct 2023 Anything incorrect or missing? Let me know
Casino Bonuses

1win Casino bonuses

Browse all bonuses offered by 1win Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (103)

User reviews of 1win Casino

This is a place to share experience with 1win Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 103 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 days ago
I'm new one here betting is my hobby since 3 months . and here is what I noticed on 1win:
The visual side of the story is just wow! I'm designer myself , so i see work has been done and where people actually didn't think about the interface .Also i Appreciate that the amount of ads is minimal in comparison to other betting sites . And ofc i like welcoming bonuses! if you didn't get one , contact tech support team
About cons : Not that much i can say Depositing and verification take time+tech team don't respond quickly
  • visual side of the website
  • less ads
  • welcoming bonus
  • depositing and verification take time
  • tech support takes time too
• 1 week ago
I discovered for myself not long ago that I really like reading reviews on 1win. So I want to add one myself.

1win is not my first betting platform where I play casino. And I noticed that the range of options here is great. I can switch between slots and different casinos not to lose the passion. Also I liked that the variety of withdrawal methods is huge.

There are some cons. but they dont really influenced my experience. One day I was frustrated because tech support guy couldnt solve my problem. And there also was very long time after I got through verification.
  • Lot of slots and casino
  • many withdrawal option
  • support need to be improved
  • verification time need to be improved
1win Casino
Hello!
Thanks for your feedback.

The opinion of each client contributes to our development and improvement of the quality of services provided. Thank you for choosing our company!

Sincerely, 1win team.
• 1 month ago
The 1wim casino is a total lie, they don't pay. I have been trying to withdraw for days and they won't let me, they tell me to change my wallet, because of them there is no problem withdrawing. I have changed it for several and the same thing happens, it's all a lie. Don't lose your money in the casino.
1win Casino
Hello, anyiyeli17!

Thanks for letting us know about the issue you experienced. We're sorry you're not happy.
Please send us the ID number of your game account. We will analyze the situation in detail and will definitely help solve the problem.

Regards, 1win team.
• 2 months ago
a good casino, quick registration. there have never been any problems with withdrawal. a bit of a buggy aviator. but the technical support is very nice
1win Casino
Hello!

Thank you for the kind words! It always makes our day to hear that people like you enjoy our product.
The opinion of each client contributes to our development and improvement of the quality of services provided.

Regards, 1win team.
• 3 months ago
This 1 win casino is a lie, I withdrew $15 dollars and they never arrived, more than 48 hours passed and nothing, I wrote to technical support and they never helped anything, they gave me an email that didn't help me either, games were bad, it's like every casino never pays, don't use your money here Better invest it in something that if you pay this page is a scam
  • Bad
  • Does not pay
  • money never arrives
  • They do not provide a solution
1win Casino
Hello smithbrando39!

Thanks for your feedback.
Please send us the ID number of your game account. We will analyze the situation in detail and will definitely help solve the problem.

Sincerely, 1win team.
• 4 months ago
You will never get a bonus with them and always loose your money . I put in 2000 rs and it's a locked bonus and their t and c is messed up . Never gamble with them as you will never get a bonus and loose your money too . Bonus is just a farse but a good bonus.Chat was middel. But selection of games was good.
  • Good selection
  • Bad bonus
  • Will never see the bonus
  • Never get your money ever
1win Casino
Hello prashantnagpaluk!

Thanks for your feedback.
You cannot place bets from your bonus account. You can only bet from the main account; from the bonus account you win funds, observing the conditions specified in the bonus. After receiving funds from the bonus account to the main one, you can withdraw them or place bets on them.

Sincerely, 1win team.
• 5 months ago
My evaluation is very negative since the casino only collects and does not distribute the prizes, they do not comply with the 48-hour deadline, you write to the assistance and they only tell you excuses to change the withdrawal method, cancel the withdrawal and do the operation again and in the end they never deposit your account, it's a shame because they have nice games, I'm not going to spend more money in a casino that doesn't pay.
1win Casino
Hello, albertocpeda!
Thanks for your feedback.
Please send us the ID number of your game account. We will analyze the situation in detail and will definitely help solve the problem.
Sincerely, 1win team.
• 6 months ago
They are terrible liars, they advertise falsely, they offer a 400% bonus that you cannot use, we go to the sac and there's a lot of nonsense that I don't trust and I don't recommend.
And the chat attendants speak openly, I even kept a print of everything, they say you have the bonus but you can't use it
  • False advertising
  • Charlatan
  • Slow to respond in chat
  • They don't fulfill the promotions, they do but they freeze the bonus they offer you
1win Casino
Hello sandraestheroliveira!
Thanks for your feedback.
You cannot place bets from the bonus account. You can bet only from the main account, from the bonus account you win funds, observing the conditions specified in the bonus. After receiving funds from the bonus account to the main one, you can withdraw them or place bets on them.
Sincerely, 1win team.
• 6 months ago
Terrible casino, nonsense... I've had my coins stuck for over 3 weeks, and they don't care... Bunch of crooks
1win Casino
Hello, criadouroestrelado!
Thanks for your feedback.
Please send the ID number of your game account. We will analyze the situation in detail and will definitely help to solve the problem.
Sincerely, 1win team.
• 7 months ago
good, how are you, the experience with the casino is very good, especially playing aviator, it pays very well, low risk, I'm just waiting for the kyc verification to withdraw funds. once the verification is approved, the withdrawals will be made smoothly and without complications thank you so much.-
  • very good
1win Casino
Hello pablocastillo821!
Thank you for choosing our company. We wish you successful bets!
Sincerely, 1win team.
• 7 months ago
Not a bad design and a lot of slots. Good odds for betting on football.
  • design
  • odds
  • no
1win Casino
Hello SurajitHayara!

The 1win team would like to thank you for such an appreciation of our website. We are constantly working to improve the quality of our services and strive to become the best sports betting company!

Regards, 1win team.
• 7 months ago
MY PLAYER ID IS 44505204 THE SAME AS EVERYONE, I MADE A WITHDRAWAL AND IT DID NOT ARRIVE, WAIT FOR 48 HOURS THAT THE CUSTOMER SERVICE TOLD ME AND I DID NOT ARRIVE, THE SERVICE IS NULL. THEY ARE FAKE PEOPLE I HAD TO TALK TWICE WITH A PERSON WHO HAD THE SAME PHOTO BUT A DIFFERENT NAME ON THE SUPPORT. THEY BLAME THE PAYMENT SYSTEM BUT IT IS A SCAM. DON'T WASTE YOUR TIME OR MONEY. THEY TELL YOU, WAIT, WAIT, WAIT, THE MONEY NEVER ARRIVES. THEY ARE SCAMMERS, IF THEY SEE THE MOST RECENT OPINIONS THEY ARE ALL FOR THE SAME THING,
  • Did not received withdrawal
  • Customer support is terrible
1win Casino
Hello!
Thanks for your feedback.
Please go through verification to verify your identity by contacting our company mailing address - this is a standard procedure. After a successful verification, you will definitely receive an official response to the mail and again you will be able to withdraw funds without any problems. Until then, the withdrawal from the account is limited in accordance with clause 11.3. Terms of use of the site, section "General Terms and Conditions".
Please expect a response from our company postal address.
Sincerely, 1win team.
• 7 months ago
A good casino, a lot of games, but it’s inconvenient to search for the right games, plus there is a bonus, but you can’t use it right away.
  • Norm design
  • A lot of games
  • You can not immediately play with the bonus
1win Casino
Hello, denisuyka!
Thank you for choosing our company. We wish you successful bets!
Regards, 1win team.
• 7 months ago
Hello, I started with the 1Win casino about a month ago, I had a withdrawal of $10,000, I made the withdrawal, but when I made the withdrawal the next day I received an email from the security team requesting some "verification" documents, which took 29 days to be carried out. The verification, if I was able to make my withdrawal in two parts, which were $5,000 each in my cryptocurrencies, which were successful, one of them was done in 3 minutes, the other in 30 minutes.

Now that 1Win must improve in responding to players, regardless of whether it is in verification, you always have to give the player an answer so as not to lose confidence in the casino, I sent 4 emails after I sent the documents, which I did not get a single answer, the only one The answer I got was at the end of the verification
Hello!

We have carefully read the information you provided to our email address.

Your game account identification *********@gmail.com completed successfully.

Please note that the verification of the game account is carried out solely to confirm the identity of the Client and the correctness of the specified information.

At the moment, the withdrawal of funds is available.

Sincerely, 1 winning team.

In short, I do recommend 1Win but they should be faster in verifying accounts so that we players feel confident with the 1Win company, oh how I mentioned before always having communication with the player regardless of whether you are oh not in verification
  • full casino
  • very varied casino
  • if they pay
  • Once your account is verified, the deposit is in 5 minutes to 30 minutes
  • Long time at time of checking
  • Live chat does not solve any verification or withdrawals
  • Live chat for gaming questions only, not account security
1win Casino
Hello AbdelH!
Thank you for your feedback.
The opinion of each client contributes to our development and improvement of the quality of our services. Thank you for choosing our company!
Regards, 1win team.
• 7 months ago
MY PLAYER ID IS 42650217, THE SAME AS EVERYONE, I MADE A WITHDRAWAL AND IT DID NOT ARRIVE, WAIT FOR 48 HOURS THAT THE CUSTOMER SERVICE TOLD ME AND I DID NOT ARRIVE, THE SERVICE IS NULL. THEY ARE FAKE PEOPLE I HAD TO TALK TWICE WITH A PERSON WHO HAD THE SAME PHOTO BUT A DIFFERENT NAME ON THE SUPPORT. THEY BLAME THE PAYMENT SYSTEM BUT IT IS A SCAM. DON'T WASTE YOUR TIME OR MONEY. THEY TELL YOU, WAIT, WAIT, WAIT, THE MONEY NEVER ARRIVES. THEY ARE SCAMMERS, IF THEY SEE THE MOST RECENT OPINIONS THEY ARE ALL FOR THE SAME THING, THEY DO NOT DEPOSIT. I PUT 20 THOUSAND IN THE ACCOUNT, I EARNED 3 THOUSAND, I WANTED TO WITHDRAW THE 23 THOUSAND AND I COMPLIED WITH THE WITHDRAWAL TERMS BUT NOTHING NEVER ARRIVED. DO NOT BELIEVE THEM THEY ARE SCAMMERS
  • THEY DO NOT GIVE YOU THE MONEY EARNED
  • THE SUPPORT IS A SCREEN, IT DOESN'T USE
  • THE SUPPORT IS FRAUDULENT
1win Casino
Hello, cadenadesol!
Thank you for your feedback.
Please go through verification to confirm your identity by contacting the mail address of our company - this is a standard procedure. After successful verification you will definitely receive an official reply to your mail and you will be able to withdraw funds again without any problems. Until then, withdrawal from your account is restricted in accordance with clause 11.3. of the Terms of Use of the site, section "General Terms and Conditions".
Please expect a reply from our company's postal address.
Regards, 1win team.
• 9 months ago
I made a withdrawal and they have not credited my account, they only tell me that the problem has already been passed to support and they only tell me to wait, wait and wait, that is, to deposit funds in putísate, they take the money Ah, but it is about withdrawing and They give you long and you wait and you wait and you wait the truth I recommend that you do not bet in this bookmaker because it is a scam they are well done rats

ID 29421594
  • Do not bet do not pay typical casino rat
1win Casino
Hello TonyRj19!
Thank you for your feedback.
Please send us the ID number of your game account. We will investigate the situation in detail and will definitely help solve the problem.
Sincerely, 1win team.
• 9 months ago
I deposited on this casino platform on 2023-05-17.
Today is 2023-06-16 it is almost 1 months. But the deposit has not arrived in my gaming wallet yet. I contacted customer care several times but they always ask me to wait. I get the same answer every time.
I also got the trobule ticket but the issue has not been solved yet.
Game id. 35006998
Thank you for waiting, I have forwarded your request to the relevant department and it’s already in the queue.
Thanks in advance for your patience and understanding!
Ticket number - PMNT-20150
Response time is up to 14 days, but usually it happens much faster."
  • Not tried yet for positive feedback
  • Scam platform
  • Money taken but not deposited
  • Terrible customer support
  • Not recommend for any one
1win Casino
Hello rsps16837!
Thank you for your feedback.
We have already received your request and have taken it into consideration. We have sent an enquiry to the payment system you used to make the payment.
We apologize for the inconvenience.
Regards, 1win team.
• 9 months ago
my ID is 37145594
I have applied for a withdrawal many times, but the withdrawal has not been processed even once. I made a withdrawal request in Bitcoin. I would be grateful if you could resolve this issue.
1win Casino
Hello, 37145594!
Your last withdrawal was cancelled by yourself.
Withdrawing funds in the bookmaker takes up to 24 hours from the moment you make a withdrawal. The maximum time of withdrawal processing by the payment system can be up to 48 hours. This is the regulated period of withdrawal.
You should make another attempt to withdraw and wait for the funds receipt within the specified period.
Regards, 1win team.
• 9 months ago
I tried to withdraw funds using crypto method and it got rejected again and again. When I contact support they tell the same message which is "The withdrawal is rejected by the payment provider. Currently, there are technical difficulties in the payment system that processes Internet transactions.
If your withdrawal was cancelled, I recommend using another payment system or trying again a little bit later."

If you are not scamming customers I ask you all to let me withdraw my funds and if I withdraw the funds successfully I will post it here. Support agents close the chat without even solving my issue. My user ID is 36348687.

UPDATE:
Received the funds on the 3rd withdrawal attempt. Appreciate it
1win Casino
Hello 36348687!
Thank you for your feedback.
We have checked your withdrawal history and the status of your last withdrawal was "Successful". The money has been credited to the account specified by you.
Please clarify whether you have any difficulties in using our site at the moment?
Regards, 1win team.
• 9 months ago
I have a lot of trouble withdrawing money on this website.It took me 1 month to withdraw money without a withdrawal verification code.I didn't send it to my email.I contacted to change my email, but I didn't have an authentication code sent to my email as usual. id 32370530
  • Withdrawal confirmation code not sent
1win Casino
Hello, laosri!

The code may not come due to problems with your mail provider. If you do not receive a code for withdrawal, please write to the technical support chat at any time convenient for you. The specialists will ask you the necessary information and will definitely help you to solve the problem.

Best regards, 1win team.
• 10 months ago
I HAVE PROBLEMS MAKING A WITHDRAWAL, FROM THE SUPPORT THEY ONLY GIVE ME PALMS ASKING ME FOR WITHDRAWAL RECEIPTS WHICH THEY DO NOT DELIVER, THEY ONLY APPEAR IN THE ACCOUNT, THE SUPPORT ATTENTION IS HORRIBLE, I CURRENTLY HAVE THE OPEN COMPLAINT IN CASINO GURU, WHICH I HOPE THEY CAN DO FOR ME HELP, BUT YOU ARE A NEW PLAYER AND ARE READING THIS, I DO NOT RECOMMEND THIS CASINO AT ALL.
ID 34712723
  • DELAYED WITHDRAWALS
  • THE CUSTOMER SERVICE IS TERRIBLE
1win Casino
Hello, snakeburgos!

Your withdrawal was rejected and the funds were automatically returned to your gaming account.
On the part of 1win there are no restrictions on the withdrawal for your account. Rejected withdrawal is done by the payment system which processes internet transactions. If the withdrawal is rejected, we recommend you to use another payment system or try again before a successful withdrawal.
You can also try to withdraw to other details (bank card or e-wallet) which belong to you as a user.

With respect, the team 1win.

• 10 months ago
this site sucks, they just won't let me cash out. Tried all methods about 5 times and they all get canceled after 30 minutes ID: 34788296
  • crap
1win Casino
Hello, julianospercel!
Thank you for your feedback.
Specialists have checked the history of withdrawal from your account, and the status of the last procedure - "Successfully". Money was credited to the specified by you requisites.
Please clarify whether you have any difficulties in using our site at the moment?
With respect, the team 1win.
• 10 months ago
At first, it can look like a normal casino, but it's not. When I won more than deposited I decided to block my account. I contacted support 2 times in 48 hours. After that, I was contacted on Gmail by 18-yo Russian dude, who told me:
"You have nice luck, continue playing".
The next day, I contacted support again about wtf is going on, they told me that THAT RUSSIAN DUDE decides what to do with my account.

After the moment I asked to block I lost a lot money and I'm extremely tilted. They have tournaments where your prize will be paid in 72 hours. Their website always lagging, wallet disconnects so it's hard to play slots sometimes.

Also, withdrawals are painful. It takes ~10 times to successfully withdrawal. Don't even try to play there guys.
  • don't block players
  • tournament prizes pays in 72h
  • worst support
  • lagging wallet
1win Casino
Hello silverhank77!
Thank you for your feedback.
Please send the ID number of your game account. We will analyze the situation in detail and will definitely help you to solve the problem.
Sincerely, 1win team.
• 11 months ago
Very bad customer support i talked to 10 different agent’s about a error code i am receiving when trying to launch any of the free spins games i got from deposting.
Every single one of them was giving me the same copy/pasted answer with instructions about clearing your cache/cookies , or try a different link , i have tried everything several times!
Or they tell you it has been forwarderd to an expert and wait an hour it that it Will be fixed , which is complete bs!
Now 16 hours left on the timer till i just lose them without any decent help or even a compensation.. Beware of this website!
: ID 32290506
  • Very bad customer service an absolute joke!
1win Casino
Hello Matver!
Thank you for your feedback.
If you have a problem with the casino games, please contact the technical support chat on our website or e-mail support@1win.xyz at any time convenient for you. Specialists will ask you for the necessary information and will definitely help you to solve the problem.
We apologize for the inconvenience.
Sincerely, 1win team.
• 1 year ago
I want to thank the support team for their help. I recently lost my account password and couldn't log in. I contacted the operator Maxim. First he asked for an account ID to clarify the details, mail, phone number.

Your account has been restored and a temporary password has been sent to your email. I recommend everyone to save data after registration, thanks again to 1win support
1win Casino
Hello, nicholasriguez!
Thank you for choosing our company. We wish you successful bets!
Sincerely, the team 1win.
• 1 year ago
A couple of times I guessed the bet in poker, I managed to make money on the wheel of fortune. So, in general, I am satisfied with the bookmaker, there are enough games, some are already tired. Bonuses pleased for the new year, it would be nice to extend them and leave them on a permanent basis. Good cashback at the casino. So far 5 stars.
1win Casino
Hello Donald3Craig!
Thank you for choosing our company. We wish you successful bets!
With respect, the team 1win.
• 1 year ago
They pay on time, perhaps, this is one of the few normal bookmakers. I bet more than 450 dollars on the game, dividing it into equal parts for different outcomes, I bet live, taking into account high odds. So, in that game, I did not make a single mistake, the amount of winnings turned out to be serious, I received my winnings almost immediately at TRC 20.
1win Casino
Hello, JonathanmRS!
Thank you for your trust and loyalty to our company. We are constantly working to ensure that our customers are satisfied with further cooperation. We wish you successful bets!
Sincerely, 1win team.
• 1 year ago
I enjoy playing on the 1win site and do most of the betting after my own analysis, this is the most interesting part of my betting. Statistics on the site are constantly updated, if you missed the results you can see.

Also satisfied with the support of the site, because they adequately respond.
1win Casino
Hello Richardoyle!
The 1win team would like to thank you for such a high evaluation of our website. We are constantly working to improve the quality of our services and strive to be the best company in sports betting!
With respect, the team 1win.
• 1 year ago
In my opinion, one of the best murals for events at 1WIN. I've withdrawn money more than once, every time everything is fine. Moreover, they do not delay, the withdrawal is almost instantaneous (the longest wait I had was 20 minutes). Support at any time in touch.
1win Casino
Hello, jamesGreen5!
Thank you for choosing our company. We wish you successful bets!
With respect, the team 1win.
• 1 year ago
The odds are high, not every bookmaker does this. Lots of new bonuses, variety of games and good technical support. Always respond within 10-15 minutes. When I withdraw the amount for the first time, they asked me to go through verification. I waited 9 days, after they approved and the money came.
1win Casino
Hello Justindatunik!
Thank you for choosing our company. We wish you successful bets!
With respect, the team 1win.
Safety Index explained

Safety Index of 1win Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1win Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Found on some relevant casino blacklists
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Discussion

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1win Casino payment methods

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