HomeComplaintsSlotastic Casino - The player's withdrawal is delayed.

Slotastic Casino - The player's withdrawal is delayed.

Amount: $1,199

Slotastic Casino
Safety Index:Below average
Submitted: 27 Feb 2023 | Resolved : 09 Mar 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player's withdrawal is delayed for over a month. The complaint was resolved as the player received his money.

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1 year ago

i won 2000.00 on 01/13/2023 ive sent my info thre times its the endof feburary in there reviews they say that they pay in one to two days

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1 year ago

Hello daryl1947,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotastic Online Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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1 year ago

they have done nothing but verify my infomation three times

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1 year ago

Hello daryl1947,

Can you please clarify when did your account get verified?

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1 year ago

2-13-2023

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1 year ago

they have paid me thank you

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1 year ago

Thank you daryl1947 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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