HomeComplaintsRajabets Casino - Player's experiencing some issues.

Rajabets Casino - Player's experiencing some issues.

Amount: 9,000 INR

Rajabets Casino
Safety Index:Above average
Submitted: 28 Feb 2023 | Case closed : 13 Mar 2023
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

1 year ago

The player from India is asking for help. We found out that the player requested a withdrawal to the incorrect bank account, therefore, we were forced to close this complaint.

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1 year ago

Raja Bet Casino Never Withdraw Money Another Account so why Get withdraw Money Another Account Number i withdraw 9000INR after payment process successful I'm asking Rajabet casino he was tell me your payment successful you are entre this account no my account number is wrong so what i do now?

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1 year ago

Dear Sallu008,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate? Do I understand correctly that the withdrawal was processed to an incorrect bank account?

I will be waiting for your reply patiently.

Best regards,

Kristina

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1 year ago

Yes my withdraw incorrect bank account

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1 year ago

Thank you for your reply, Sallu008. Did you put the wrong bank account number when requesting a withdrawal? Have you made any successful withdrawals before?

Have you tried contacting the casino regarding this issue? Please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

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1 year ago

Yes i withdraw before 2 time

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1 year ago

I send you Ducument please cheak out

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1 year ago

I am sorry, Sallu008, but I am not sure how we could help you if you put incorrect transaction details. Please understand that it is not the casino's mistake and we cannot penalize it for something that is your responsibility. Transactions are usually processed automatically after they have been approved by the casino. You should always carefully request each withdrawal and double-check all details before you confirm it. Hopefully, you entered a bank account that doesn't exist and the transaction will be returned back to your casino account.

Please, let me know if there is anything else I could help you with, otherwise, I will be forced to close this complaint. Thank you for your understanding.

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1 year ago

It's ok Thanks for your support

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1 year ago

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.

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