Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Natalia B.
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Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Merlin Casino Review
After a detailed look at Merlin Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. An Above average Safety Index of 7.9 makes Merlin Casino a good choice for many players. Just keep in mind that some casinos do rank higher. Continue reading our Merlin Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of Merlin Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Merlin Casino, we read and assessed Terms and Conditions of Merlin Casino in-depth. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Considering our estimates and the factual data we have collected, Merlin Casino appears to be a small to average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Merlin Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Merlin Casino has attained an Above average Safety Index of 7.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Reviewing the T&Cs of Merlin Casino
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Merlin Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints filed about Merlin Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
Merlin Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 6 user reviews given to Merlin Casino, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Merlin Casino company data and licenses
Merlin Casino is owned by Wild Blackfin Limited SRL and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Merlin Casino has a gambling license issued by Anjouan Gaming in Comoros.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Merlin Casino.
Language
Website
Customer support
Live chat
English
24/7
English
24/7
Spanish
Portuguese
German
Finnish
French
Norwegian
Turkish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Merlin Casino, your account, withdrawals, or anything else. Based on what we found in our tests, we rate the customer support at Merlin Casino as average.
Merlin Casino slots and casino games
Merlin Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 130 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, MrSlotty, Relax Gaming, Betgames, FBM Digital Systems., Fantasma Games, Turbo Games, Platipus, Bluberi Gaming, Slotopia, Indigo Magic, Amigo Gaming, Mancala Gaming, Slotmotion, Spinmatic, Spadegaming, G Games, Twain Sport, Betixon, Aviatrix, Elbet, HollywoodTV, OneTouch, Kiron Interactive, Revolver Gaming, Spinthon, Triple Profits Games (TPG), Reevo, OneGame, Medialive, Mascot Gaming, Amusnet, PlayPearls, Givme Games, PG Soft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, Ela Games, NazionaleElettronica, eBET, Skywind Group, Caleta Gaming, King Show Games, AvatarUX, Peter & Sons, upgaming, Esa Gaming, Imagine Live, Casimi Gaming, 3 Oaks Gaming, Shady Lady, Vibra Gaming, Bet Construct, Spin Fury Gaming, Smartsoft Gaming, Origins (playtech), Qora Games, Swintt, Win Fast, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CT Gaming, CandleBets, Betsolutions, Dragon Gaming, SlotMill, Vivo Gaming, Salsa Technology, Oryx Gaming, Gaming Corps, VoltEnt, Espresso Games, Synot Games, SlotMatrix, Fugaso, Felix Gaming, Stakelogic, Xplosive Slots, NSoft, Fazi, Gamzix, Kalamba Games, Golden Hero, Popiplay, Spin2win, PopOK Gaming, PatePlay, EGT Digital, Barbara Bang, Indigo Gaming, EURASIAN (EA) Gaming, Hacksaw Gaming, Ruby Play, Asia Gaming.
Merlin Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 4 bonuses from Merlin Casino in our database, including:
120% up to C$360 and 100 extra spins
110% up to C$330
100% up to C$150 and 200 extra spins
120% up to C$360
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Wild Blackfin Limited SRL
Operator
Wild Blackfin Limited SRL
Established
2023
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Merlin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Merlin Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Merlin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Merlin Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(31)
Payment methods (31)
Transaction limits
Withdrawal limits
€20,000
per month
€5,000
per week
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDBRLNOKNZDPLNTRY
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
9 languages
EnglishFrenchGermanSpanishEnglish
4 more
All languages (9)
English
French
German
Spanish
English
Finnish
Norwegian
Portuguese
Turkish
Live chat
Available in
2 languages
EnglishEnglish
All languages (2)
English
English
Customer support:
Available in
2 languages
EnglishEnglish
All languages (2)
English
English
Live chat rating
Subpar
Based on 4 tests
Date and tester
Rating
19 Jun 2025
Ayberk A.
Subpar
29 Oct 2024
Jana K.
Subpar
08 Mar 2024
Katarina D.
Subpar
18 Jul 2023
Natalia B.
Subpar
E-mail support rating
Subpar
Average response time: 7d
Based on 1 test
Date and tester
Response time
Rating
23 Feb 2026
Samuel S.
7d
Subpar
User reviews
User reviews of Merlin Casino
This is a place to share experience with Merlin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 6 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 2 months ago
In one day as a new player I deposit almost €250 and not that it doesn't pay out a cent, but I don't have the opportunity to do so because they set the RTP so that the player has no chance. I understand that the house always wins, but these guys have gone too far. I'm sure they manipulate the RTP to their own advantage, which I understand to some extent, but what they're doing is cheating the player. Their bonuses are also very unfair in the sense that they do not limit the winnings, but limit payouts to 5x the deposit or put a sticky bonus that they take away at payout. And however much you win at the casino, they will allow you a very small and limited payout, and keep the rest of the winnings for themselves. however, take a little, because after that there is no chance for any gain.
Fast KYC
Obvious RTP manipulation with the goal of total loss for the player.
• 3 months ago
I like this casino, there are many providers, the games are fast. It is really possible to win. The only thing I don't like about this casino is the bonus program, but if you don't use bonuses, it is really interesting to play
Fast withdrawal
• 1 year ago
I like tournaments and I play them every week. I won money from tournaments so I like Merlin casino. They give cash prizes to me and cashback. I recommend
Very good casino. Good games.
I waited for my money for 12 hours
• 1 year ago
I really like Merlin casino for their wager free bonuses. I managed to win with the welcome bonus and was easy to cash it out. Also they have lots of games to choose from, so I believe this casino will be easly one of my favourite ones!
Lots of games to choose from
Wager free bonuses
Nothing really that i could point out
• 1 year ago
disaster Don't touch it!! I played there for a long time because of the large selection of games, but when it comes to withdrawals you have to wager the deposit amount at least 10 times and deposit at least 50 euros during the week in order to be able to withdraw the bonus you receive on Friday with another deposit Absolute cheek and I know it from my other casino.
Katastrophe Lassen sie die Finger davon!! Habe lange Zeit dort gespielt aufgrund der großen Spieleauswahl aber kommt es zu Auszahlungen muss man mindestens 10 mal den Einzahlungsbetrag umgesetzt haben und mindestens 50 Euro unter der Woche eingezahlt damit man den Bonus den man Freitag mit einer weiteren Einzahlung erhält auszahlen kann Absolute Frechheit und kenne ich aus meinem anderen Kasino.
The only positive thing is the quick payouts if it should happen
Das einzig positive sind die schnellen Auszahlungen wenn es Mal dazu kommen sollte
Absolutely disgraceful when it comes to bonus terms. All games are blocked and you always have to have deposited a minimum amount during the week in order to be able to withdraw a bonus at the weekend. Absolutely bad
Absolute Frechheit was Bonus Bestimmungen angeht. Sämtliche spiele gesperrt und man muss immer vorher schon mindestenbetrage eingezahlt haben in der Woche um am Wochenende einen Bonus auszahlen zu können. Absolut schlecht
• 2 years ago
Great selection of games from many providers, unfortunately there is no RTP here, that is most important for the players there for 1 star from me... played 320$ on 1$ bets different game not one single bonus, pure dead spins.
Great selection of games
NO RTP or lowest possible
Discussion
Merlin Casino discussion
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