Our independent casino review team has taken a detailed look at Merlin Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Although Merlin Casino scored an Above average Safety Index of 7.9, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Proceed with reading our Merlin Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Merlin Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Merlin Casino, we read and assessed Terms and Conditions of Merlin Casino in-depth. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Considering our estimates and the factual data we have collected, Merlin Casino appears to be a small to average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Merlin Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Merlin Casino has attained an Above average Safety Index of 7.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Merlin Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Merlin Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Merlin Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
Merlin Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 3 player reviews of Merlin Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Merlin Casino company data and licenses
Merlin Casino is owned by Versus Odds B.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Merlin Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Win and withdrawal limits, payment options
Merlin Casino accepts deposits via 48 payment methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, POLi, Sofort Banking, Giropay, EPS, Multibanco, Bitcoin (BTC), Santander, Instant Bank Transfer, Binance Pay, Ethereum (ETH), Litecoin (LTC), Cashlib, Jeton Cash, Rapid Transfer, Monero (XMR), Dogecoin (XDG), Solana (SOL), Yaspa, Tether (USDT), Tron (TRX), Binance Coin (BNB), Ripple (XRP), ApplePay, Google Pay, PIX, eZeeWallet, Interac, Maksipapara, Havale, PayFix, MuchBetter, MB Way, Pay by Bank, Pay With Click, ING Bank, Revolut, Allied Irish Banks (AIB), Bank of Ireland, Jetonbank, UTORG, Contiant, MiFinity.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 50,000 per week
No win limit
EUR 200,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Merlin Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
French
24/7
Norwegian
24/7
Turkish
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Merlin Casino, account management, withdrawal process, etc. We would say Merlin Casino has an average customer support based on the responses we have received during our testing.
Merlin Casino slots and casino games
Merlin Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 119 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, MrSlotty, Relax Gaming, Betgames, FBM, Fantasma Games, Bluberi Gaming, Platipus, Wizard games, Amigo Gaming, Mancala Gaming, Slotmotion, Spinmatic, Spadegaming, G Games, Betixon, HollywoodTV, NEMESIS, OneTouch, Golden Race, Revolver Gaming, Spinthon, Triple Profits Games (TPG), On Air Entertainment, OneGame, Medialive, Mascot Gaming, Amusnet (EGT), Givme Games, PlayPearls, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, eBET, Skywind Group, Caleta Gaming, King Show Games, AvatarUX, Peter & Sons, upgaming, Esa Gaming, Casimi Gaming, Blue Guru Games, 3 Oaks Gaming, Games Global, Vibra Gaming, 5Men Gaming, Bet Construct, Smartsoft Gaming, Qora Games, Swintt, Felt Gaming, Win Fast, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, CT Gaming, Foxium, Betsolutions, Dragon Gaming, SlotMill, Vivo Gaming, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, Leap Gaming, Synot Games, SlotMatrix, Fugaso, Felix Gaming, Stakelogic, Xplosive Slots, NSoft, Fazi, Gamzix, Kalamba Games, Golden Hero, Just For The Win, PopOK Gaming, EGT Digital, EURASIAN Gaming, Hacksaw Gaming, Asia Gaming.
Merlin Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from Merlin Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Merlin Casino bonuses page.
Browse all bonuses offered by Merlin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(3)
User reviews of Merlin Casino
This is a place to share experience with Merlin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
disaster Don't touch it!! I played there for a long time because of the large selection of games, but when it comes to withdrawals you have to wager the deposit amount at least 10 times and deposit at least 50 euros during the week in order to be able to withdraw the bonus you receive on Friday with another deposit Absolute cheek and I know it from my other casino.
Katastrophe Lassen sie die Finger davon!! Habe lange Zeit dort gespielt aufgrund der großen Spieleauswahl aber kommt es zu Auszahlungen muss man mindestens 10 mal den Einzahlungsbetrag umgesetzt haben und mindestens 50 Euro unter der Woche eingezahlt damit man den Bonus den man Freitag mit einer weiteren Einzahlung erhält auszahlen kann Absolute Frechheit und kenne ich aus meinem anderen Kasino.
The only positive thing is the quick payouts if it should happen
Das einzig positive sind die schnellen Auszahlungen wenn es Mal dazu kommen sollte
Absolutely disgraceful when it comes to bonus terms. All games are blocked and you always have to have deposited a minimum amount during the week in order to be able to withdraw a bonus at the weekend. Absolutely bad
Absolute Frechheit was Bonus Bestimmungen angeht. Sämtliche spiele gesperrt und man muss immer vorher schon mindestenbetrage eingezahlt haben in der Woche um am Wochenende einen Bonus auszahlen zu können. Absolut schlecht
Great selection of games from many providers, unfortunately there is no RTP here, that is most important for the players there for 1 star from me... played 320$ on 1$ bets different game not one single bonus, pure dead spins.
Rip-off!!! This casino should be blocked! After 800 euros of deposits in a row, they didn't credit me with any cashback! The worst RTP ever! Don't play in this casino! You'll just get ripped off! The worst casino I've ever been to! My account is now blocked forever!
Abzocke!!! Dieses Casino gehört gesperrt! Nach 800 euro Einzahlungen in Folge haben sie mir kein cashback gutgeschrieben! Das schlechte RTP ever! Spielt nicht in diesem Casino! Ihr werdet nur abgezockt! Das schlechteste casino das ich je betreten bin! Mein Konto ist nun für immer gesperrt!
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Safety Index explained
Safety Index of Merlin Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Merlin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.9/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
