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All39,299Opened953Unresolved5,110Resolved12,364Rejected20,872
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Our verdict Unjustified complaint

PlayUZU Casino MX - Player's deposit is missing, account blocked.

Closed Submitted: 29 Jan 2024
Disputed amount: Mex$1,000
Safety Index 8.3 High
Our verdict Unreasonable excuse

Bet24-7 Casino - Player's withdrawal of winnings is delayed.

Unresolved Submitted: 29 Jan 2024
Black points: 1,084
Disputed amount: €1,000
Safety Index 1.0 Very low
Our verdict Case closed

QuickWin Casino - Player’s withdrawal is being denied.

Resolved Submitted: 28 Jan 2024
Disputed amount: NZ$900
Safety Index 9.2 Very high
Our verdict Player stopped responding

SpinGenie Casino Ontario - Repeated verification failures hinder the player's withdrawal.

Closed Submitted: 28 Jan 2024
Disputed amount: C$300
Safety Index 9.4 Very high
Our verdict Case closed

Verde Casino - Player’s withdrawal delayed due to verification issues.

Resolved Submitted: 28 Jan 2024
Disputed amount: €400
Safety Index 9.4 Very high
Our verdict Player stopped responding

HitNSpin Casino - Player's withdrawal with Revolut Virtual card is being delayed.

Closed Submitted: 28 Jan 2024
Disputed amount: €6,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

Lucky Spins Casino - Player's winnings are trapped due to blocked account.

Closed Submitted: 28 Jan 2024
Disputed amount: €810
Safety Index 6.2 Below average
Our verdict Unjustified complaint

Casinoly Casino - Player flags constant delays in withdrawal processing and lousy support.

Closed Submitted: 28 Jan 2024
Disputed amount: ??
Safety Index 9.1 Very high
Our verdict Case closed

Nine Casino - Player facing withdrawal issues with Ninecasino.

Resolved Submitted: 28 Jan 2024
Disputed amount: €151
Safety Index 8.8 High
Our verdict Case closed

Holland Casino - Player gambled despite self-exclusion, wants refund.

Resolved Submitted: 28 Jan 2024
Disputed amount: €1,000
Safety Index 9.8 Very high
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