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Slots City Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (12)
  • Skrill
  • PaySafeCard
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • Ethereum (ETH)
  • MiFinity
  • Interac
Withdrawal limits
 per month
Can$10,000
 per week
Can$3,000
 per day
Can$1,000
SHARKSCODE B.V.
2021
> $20,000,000
OverviewBonusesUser reviews9Safety Index explainedDiscussion1Payment methods12
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Slots City Casino Review

In this review of Slots City Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Slots City Casino has a Very high Safety Index of 9.5, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Keep reading our Slots City Casino review to learn more about this casino and decide whether it is a good choice for you.

Is Slots City Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Slots City Casino review, we extensively examined and analyzed the Terms and Conditions of Slots City Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Slots City Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention Slots City Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, Slots City Casino has achieved a Safety Index of 9.5, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Slots City Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Slots City Casino during our review.

Player complaints submitted about Slots City Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 130 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Slots City Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

So far, we have received only 9 player reviews of Slots City Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

Slots City Casino is owned by SHARKSCODE B.V. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Slots City Casino has licenses from licensing organizations in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Control Board).

Payment methods, win and withdrawal limits

Slots City Casino supports 12 payment options. This includes: Skrill, PaySafeCard, Mastercard, VISA, Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Interac, Tether (USDT), MiFinity, Jeton, Binance Pay.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 3,000 per week
EUR 10,000 per month
CAD 1,000 per day
CAD 3,000 per week
CAD 10,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Slots City Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
French Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Slots City Casino, managing your account, withdrawals, or other matters. Slots City Casino has an average customer support, judging by the results of our testing.

Slots City Casino casino games and slots

Slots City Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows.

Casino games from 43 game providers are offered. This includes Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Igrosoft, Thunderkick, Betsoft Gaming, Playson, ELK Studios, Evoplay, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, Belatra Games, Relax Gaming, Betgames, Gaming Corps, 7777 gaming, Gamebeat, Platipus, chilli games, Fugaso, Amigo Gaming, Mancala Gaming, Champion Club, AGT, Spribe, OneTouch, 3 Oaks Gaming, Gamzix, Kalamba Games, Super Spade Club, Thunderspin, Barbara Bang, Vibra Gaming, Bet2tech, Onlyplay, Bombay Live, Netgame, Ruby Play, PGsoft (Pocket Games Soft).

Slots City Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 7 bonuses from Slots City Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on Slots City Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (12)
  • Skrill
  • PaySafeCard
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • Ethereum (ETH)
  • MiFinity
  • Interac
Withdrawal limits
 per month
Can$10,000
 per week
Can$3,000
 per day
Can$1,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (43)

  • Betsoft Gaming
  • Pragmatic Play
  • ELK Studios
  • Yggdrasil Gaming
  • Evoplay
  • Evolution Gaming
  • BGaming
  • Play'n GO
CASINO SCREENSHOTS
slots_city_casino_homepage_desktop
slots_city_casino_game_gallery_desktop
slots_city_casino_promotions_desktop
slots_city_casino_homepage_mobile
slots_city_casino_game_gallery_mobile
slots_city_casino_promotions_mobile

Positives

  • VPN allowed
  • Tournaments available
  • Deposits by cryptocurrencies are accepted
  • Live chat support is available 24/7

Negatives

  • Low withdrawal limits

Interesting facts

  • The players must be 19 or over to play in the casino
  • The company focuses on both casino and sports betting
Author & Guarantor: Natalia Burlutskaia Last updated: 12 Jun 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Slots City Casino bonuses

Browse all bonuses offered by Slots City Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (9)

User reviews of Slots City Casino

This is a place to share experience with Slots City Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 months ago
The only positive is quick processing of withdrawal however don't expect your money for 72 hours.
  • Decent withdrawal speed
  • Decent game selection
  • While they claim above 92% RTP, analyzing the results yielded under 70%.
  • Terrible bonuses with high wager requirements and maximum winnings are the lowest in the industry
  • Non existant VIP service
• 11 months ago
Why it is very negative, because they have customer support and they shouldn't as they cannot serve simple requests like account closures as well in being polite, they sound robotic and just send useless templates.
Not recommending this unfortunately.
  • Good provider amount
  • Bad Customer Support no willingness to help.
  • Charging psp commission even if they state no commissions
  • Even if the amount of the slots provider is enough some newer slots are missing
  • No RG tools at all, when you mention something they are not aware or ready to help.
• 1 year ago
Sure it a visually appeasing site. Massive bonuses everyday, 50 free spins galore! But like with any other site, take time to read the terms and conditions. And be ready for a platforms own version of terms and conditions that come out of nowhere.
  • Looks Nice.
  • MASSIVE BONUSES, teenie tiny capped withdrawal. A 200% match bonus, regardless of how much you build your credits up, for the most part is $100.
  • If you through all the bonuses, and all the things that look enticing, have a second look and youll see your chances of winning and withdrawing anything at SlotsCity, are slim and none.
  • The system will take whatever spinthrough from you without warning, sending you from a $500+ balance back down to $100 and laugh as they walk away.
• 1 year ago
The site is terribly buggy, almost always, when you play Endorpfina, it throws you out and download some game with EGT yourself, live your life. Many games do not work, give one scroll, withdraw funds and write that there is no connection or even throw them away. The mobile application stopped working altogether.
• 1 year ago
I have been playing slots for +- three years when I have free time. I am not a professional player, but I already have some experience!
I want to share my impressions of playing slots at Slots City!

And yes, the interface: normal, accessible, understandable!

Slots: the choice is in principle sufficient, there is something to choose from, well-known providers are represented (are they certified? it is unknown, I did not find any information. I only found a license to carry out activities from KRAIL on the site)

Return: at least 94% is declared on the website! A controversial question, I think that the % is much lower, but this is my subjective impression, I have not been playing in this casino for a long time

Bonuses: there are enough, but all are tied to the deposit and wager (30-35%). the bonus game starts after you lose the real balance to zero!

Technical side: I play on the mobile version. there are crashes, but you update, clean the cache and continue playing. the truth is that I made a deposit yesterday evening and in the process the site glitched (technical work), the money hung with the status "waiting", although the card was gone, I wrote to the support service, provided a receipt for the statement, I'm waiting!

And now about the most painful thing for me!!!

Support service: constantly loaded, but responds within 5-15 minutes. everything according to the template. the speed of solving questions is "hypersonic"!!!)), pluses: there is a culture of communication, without rudeness

Payment: on the main page in the description of the casino it is indicated that payments are instant and do not exceed 3 hours, in the rules up to 48 hours.
I made 4 payments:
the first - a little more than 4 hours.
the second - over 25 hours.
the third - over 4 p.m.
the fourth - completed yesterday at 19:12, currently not available!!!
The response of the support service is that the financial department is under heavy load!!!
I play on different sites, I have never had a problem with payouts, maybe only with the first one, but no more than 2-3 hours. on average, payments are made within 5-15 minutes, regardless of the amount.

After reading the reviews, I see that the issue of payouts at Slots City is not a matter of yesterday or a week, so the conclusion is drawn that SC is waiting for the cancellation of the payout and as a result losses, or the profits are so small that the management is not able to increase the staff!)) or the employees stupidly don't do anything and put the device on SC customers!!! I may be wrong in my conclusions, but I can't find adequate explanations! how can anyone be convinced of the opposite, ready for a constructive dialogue!!!

Load on the support service, load on the finance department, load on the administration, technical work!!!🤦
Problems and questions need to be solved! and the faster and more technically competent it is to do it, the problems, questions and workload will decrease by themselves! Although everyone has their own opinion and politics!!!)) I shared mine!!!
Thank you all for your attention!

PS recently had a controversial situation with JV Slots City. It takes a long time to tell why and how, but it turned out that I have 2 accounts, one with a zero balance, the other with a positive one. After understanding the situation, SC representatives resolved the dispute in my favor, for which I thank you very much, well done!!!
• 2 years ago
I recently started playing at this casino, in general the impressions were good, but with deposits of 100 - 200 hryvnias there are not many no-deposit bonuses, I would like more, for which I only put 3 points, there will be more bonuses - I will put more points!
• 2 years ago
The other day, a friend advised slots city, he says they give bonuses for the first deposit, he decided to try it, otherwise I know these bonuses for registration, verification, etc., someone will give. But slots city really poured free spins and they gave a bonus to the dep, it was normal to pour it from free spins, in short, I stayed in the black, I was satisfied, I continue to play, I recommend it.
  • fast verification
  • quick withdrawal
  • not yet discovered
• 2 years ago
In general, in my opinion, the best online casinos that are licensed in Ukraine. A large number of promotions, bonus free spins with high stakes, and high-quality and qualified technicians. Support.
  • Bonuses, free spins, promotions, tournaments.
  • Comfortable interface
  • Support
  • A large number of providers and slots
  • Loyalty system
  • Not a large enough amount of output
• 2 years ago
What can I say? Lost 38k, but brought out 15 times less. Slots are not given at all and it seems that they are without a license, as the reels are scrolled very strongly. At what it is in almost every game. I do not recommend!
  • stay in the red
  • slots are twisted
Safety Index explained

Safety Index of Slots City Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slots City Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Complaints about Slots City Casino and related casinos (5)

5All1Opened1Not solved0Solved3Rejected

Complaints directly about Slots City Casino

Discussion

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