Hi, thanks again for reopening the case.
I've registered with this casino at the end of summer and were happy with the costumer service at the beginning.
I've passed the ID verification succesfully and had around 3-4 succesfull withdrawals .
I played only slot games and at the end was quite lucky with the winnings.
I did not use any bonus funds while playing.
In addition I can say that I played fairly all that time without cheating or crossing any other T&C's so felt very sad, angry and shocked when saw that I was blocked with no reason or notice.
I am sorry but cannot remember how much was my last withdrawal on which I was blocked, but it was something around 250-300 EUR.
Thank you very much!
Hi, thanks again for reopening the case.
I've registered with this casino at the end of summer and were happy with the costumer service at the beginning.
I've passed the ID verification succesfully and had around 3-4 succesfull withdrawals .
I played only slot games and at the end was quite lucky with the winnings.
I did not use any bonus funds while playing.
In addition I can say that I played fairly all that time without cheating or crossing any other T&C's so felt very sad, angry and shocked when saw that I was blocked with no reason or notice.
I am sorry but cannot remember how much was my last withdrawal on which I was blocked, but it was something around 250-300 EUR.
Thank you very much!