Our expert casino review team has carefully analysed Ninlay Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Ninlay Casino scored an Above average Safety Index of 7.5, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Keep reading our Ninlay Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of Ninlay Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Ninlay Casino review, we extensively examined and analyzed the Terms and Conditions of Ninlay Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based upon our estimates and collected information, we consider Ninlay Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention Ninlay Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, Ninlay Casino has scored a Safety Index of 7.5, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Note: As far as we are aware, Ninlay Casino is interconnected with 5 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Ninlay Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Ninlay Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Ninlay Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Ninlay Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.
Ninlay Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
So far, we have received only 9 player reviews of Ninlay Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 10 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
Ninlay Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it one of smaller online casinos.
Ninlay Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
Payment methods, win and withdrawal limits
Ninlay Casino supports 51 payment options. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Nordea, Neosurf, PostePay, Zimpler, Bitcoin (BTC), Siru Mobile, Bank transfer, Santander, Skrill 1-Tap, Binance Pay, Tether (USDT), Ethereum (ETH), CashtoCode, Jeton, Jetonbank, MiFinity, Dogecoin (DOGE), Revolut, UTORG, Litecoin (LTC), Ripple (XRP), USD Coin (USDC), Bitcoin Cash (BCH), WebPay, Pago Efectivo, Khipu, Mach, SticPay, PIX, Interac, Interac e-Transfer, OP Bank, S-Pankki, Banco do Brasil, Bradesco, Itaú, Alandsbanken, Säästöpankki, Oma Säästöpankki, Danske Bank, Aktia, POP Pankki, Handelsbanken, blik, Cardano (ADA), Rapid Transfer.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 6,000 per day
NOK 84,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 11,200 per month
HUF 200,000 per day
HUF 2,800,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 450,000 per day
CLP 6,300,000 per month
CZK 12,000 per day
CZK 168,000 per month
NZD 900 per day
NZD 12,600 per month
PEN 2,000 per day
PEN 28,000 per month
PLN 2,500 per day
PLN 35,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Ninlay Casino in the table below.
Language
Website
Customer support
Live chat
Slovak
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
Italian
24/7
Czech
24/7
Greek
French
Hungarian
24/7
Norwegian
24/7
Polish
24/7
Slovenian
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Ninlay Casino, managing your account, withdrawals, or other matters. Ninlay Casino has an average customer support, judging by the results of our testing.
Slots and casino games at Ninlay Casino
Ninlay Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 109 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Betgames, FBM Digital Systems., Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, NetGaming, OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, On Air Entertainment, Reevo, Mascot Gaming, Amusnet, PlayPearls, Givme Games, Ela Games, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, 3 Oaks Gaming, Shady Lady, Winfinity, Vibra Gaming, Spinberry, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, Tequity, BF Games, Spribe, Gamomat, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, Penguin King, VoltEnt, Leap Gaming, Ortiz, Gamebeat, Kajot, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Mega7, Zitro, Gamzix, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, PatePlay, InOut, EGT Digital, Barbara Bang, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play.
Ninlay Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 4 bonuses from Ninlay Casino:
50% up to $750 and 50 extra spins
100% up to $1,000 and 100 extra spins
100% up to $750 and 100 extra spins
25% cashback bonus up to $200
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Browse all bonuses offered by Ninlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(9)
User reviews of Ninlay Casino
This is a place to share experience with Ninlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Not that this review will be accepted . But this is the worst casino in history 3 months now no money sent every id verification document in . They keep making excuse after excuse . So it took one minute to deposited now after 3 months every id sent with about 100 emails sent and they reply once every 2 weeks same excuses this is 100 percent scam site and will not pay out do not play on this site im sure other feel the same as me how they are allowed to still be open is a joke
Worse casino online they dont pay out and ask for unreal verification like hold id card with website background which is impossible why this site give them 7 rating is a discrace they dont pay out at all impossible verification and around in circles not that this will be approved waiting 2 months for a withdrawl im in a wheelchair they take deposits in one minute and do everything to make sure u dont get winnings worse casino ive experience in 30 years
Worst experience ever they dont pay out Waiting 11 days now. Sent so many email's to them and they dont reply at all dont even send verification email at all since i joined a month ago how this casino is still open is just unreal i bet they wont even let this review up lol negitiveity honest review's are not allowed on here
It is always easy to deposit, but when it comes to withdraw its a whole other story. First they dont have credit card as an option if u want to withdraw, so i had to use bank transfer and it just says "failed" even if all the numbers are 100% correct. I have had 25-30 e-mails to the support team for 2-3 days, and all they ask is for screenshots (i have sent the same screenshot 3 times now) and then they say they will ask another depart´ment. So i would not recomand anyone to ever play here. If you are a semi big player and get a good win you might have to wait for months to get your winnings out as the withdraw limit is extremely low
Games work
Very hard to withdraw
Support is fast, but they just say things you want to hear, and nothing else happens
Cant verify account until i make a withdraw
Bonus rules are insanely bad
You can only win 5x your bonus amount, the rest they take
Very low withdraw limits
One of the worst casinos i have ever tryed
I dont recomand anyone to play here
Ninlay Casino
Dear Zinslotter,
Thank you for sharing your experience.
Withdrawal methods may vary depending on the user's region.
The support team follows standard verification procedures and may require screenshots or additional information to escalate a case to the appropriate department.
Withdrawal limits are determined by the platform's terms and conditions and depending on the VIP level.
If there are any ongoing issues with your withdrawal, feel free to provide a case reference or contact us via live chat or email so we can assist further.
I started testing without reading the reviews. Error. Absolutely terrible experience. And I'll say right away that I was in the black, so there's no bitter talk. Or I was in the black if I ever got my withdrawal. So the withdrawal process is as classic as it gets. First of all, the live chat gave me two pieces of information, i.e. 48 hours or 72 hours. Then it was confirmed that 72 hours is the traditional withdrawal time. So when you withdraw on Wednesday, hopefully the money will be in your account on Monday. You are directed to a VIP manager every time in the chat, so that you feel important, but they had a little trouble when the first operator accidentally slipped the VIP manager's ready-made answer into the ether and even apologized for the mistake 🤣🤣. So you only get ready-made answers. You don't get an estimate of the average withdrawal time, etc. Always the same answer and they complain about the congestion and ask for patience and say that they will speed up the process and do everything they can to get you your money quickly, etc. etc. Well, then I surfed a bit on their website and read the terms and conditions section. There I found a great section where it says that the withdrawal really takes 72 hours (Mon-Fri is counted) and that after the previous withdrawal is approved, a new withdrawal request can be made no earlier than 72 hours after the previous one. So in practice, you can withdraw a maximum of once a week. The withdrawal limit is then only €500. Canceling a withdrawal is really easy to do and naturally if the withdrawal is interrupted, the 72 hours start over. In addition, there was a mention that when the department has finally approved the withdrawal, it can then require documents to verify the account, but you cannot do it voluntarily in advance. So it was lucky that I didn't deposit more than €500 and true to my style, I tested the withdrawal when I got my first win of over 100x. Luckily I tested it when I immediately realized that it would last. At that time, I had €600 in my gaming account, so the withdrawal is pending and I spent €100 on betting (no win) so that I wouldn't have to wait a week to close the account. This is a really terrible experience. I can't recommend it to anyone.
Lähdin testaamaan ilman että luin arvosteluja. Virhe. Aivan hirveä kokemus. Ja sanon heti alkuun että jäin plussalle eli ei ole katkeraa puhetta. Tai siis jäin plussalle jos saisin joskus kotiutukseni. Eli kotiutus prosessi on niin klassinen kuin olla ja saattaa. Ensinnäkin live-chatista tuli kahta infoa eli 48 sisään tai 72h sisään. No sitten varmistui että 72 h on perinteinen kotiutusaika. Eli keskiviikkona kun kotiutat niin maanantaina toivottavasti rahat tilillä. Sinut ohjataan joka kerta chatissa VIP managerille, jotta tuntisit olosi tärkeäksi, mutta heillä kävi pieni kämmi kun se ensimmäinen operaattori lipsautti vahingossa VIP managerin valmisvastauksen eetteriin ja jopa pahoitteli sitä virhettä 🤣🤣. Eli saat vastauksiksi ainoastaan valmiiksi aseteltuja vastauksia. Et arviota esim keskimääräisestä kotiutusajasta tms. Aina sama vastaus ja liirum laarumit ruuhkasta ja toivotaan kärsivällisyyttä ja sanotaan että nopeutetaan prosessia ja teemme kaikkemme että saisit rahasi nopeasti jne jne. No sitten vähän surffasin heidän sivuillaan ja lueskelin terms and conditions osiota. Sieltä löytyikin hieno kohta, jossa sanotaan että kotiutus tosiaan ottaa 72h (ma-pe lasketaan) ja edellisen kotiutuksen hyväksymisestä uuden kotiutuspyynnön voi tehdä aikaisintaan 72 tunnin kuluttua edellisestä. Eli käytännössä voit kotiuttaa maksimissaan kerran viikossa. Kotiutusraja onkin sitten passelisti vain 500€. Kotiutuksen peruutus on todella kätevä tehdä ja luonnollisesti jos kotiutukseen tulee keskeytys niin 72h alkaa raksuttamaan alusta. Lisäksi oli maininta että kun osasto on vihdoin hyväksynyt kotiutuksen se voi sen jälkeen vaatia dokumentteja tilin vahvistamiseksi, mutta et voi tehdä sitä vapaaehtoisesti etukäteen. Oli siis onni etten kerennyt tallettamaan ku 500€ ja tyylilleni uskollisena testasin kotiutuksen kun sain ensimmäisen yli 100x voittoni. Onneksi testasin kun tajusin heti että tulee kestämään. Pelitilillä oli silloin 600€ joten kotiutus on vetämässä ja löin 100€ vedonlyöntiin (ei voittoa), jotta ei tarvitse odottaa viikkoa että pääsee sulkemaan tilin. Aivan hirveä kokemus tämä. En voi suositella kenellekään.
Games work
Pelit toimivat
Customer service is bad.
Asiakaspalvelu on huonoa
Withdrawals last, last, and last
Kotiutukset kestävät, kestävät, ja kestävät
No Finnish-language customer service, even though it advertises itself to Finns as a "Finnish casino"
Ei suomenkielistä asiakaspalvelua, vaikka mainostaa suomalaisille "suomalaisena kasinona"
Ninlay Casino
Dear Jibboni,
Thank you for your feedback.
We take such situations seriously and strive to provide a simple and efficient service for all our players.
It takes up to 3 business days to process a withdrawal request. After that, the duration of the process depends on the payment provider and may take up to 3 business days.
We are reviewing our withdrawal processes and customer service procedures to improve them and make them more convenient.
If you have any questions, please contact our support team. We are ready to assist you and resolve any issues as soon as possible.
We appreciate your feedback and look forward to returning your trust in the future.
This casino is one of the worst I have ever played at, I requested a very small withdrawal of around 150 euros and they closed my account without telling me why.. I recommend staying away from such casino policies, they only want to eat and when it's time to take a withdrawal they find a reason not to take it.. I did nothing illegal to get me closed and I'm also waiting for the financial department to tell me for a week what happened to my funds.. Casinos like this should be closed and not allowed to operate.. Stay away from this casino
Το καζίνο αυτό είναι από τα χειρότερα που έχω παίξει, ζήτησα ανάληψη πολύ μικρό ποσό της τάξης των 150 ευρώ και αυτοί μου έκλεισαν τον λογαριασμό χωρίς να μου πούνε το λόγο.. Μακριά από τέτοια πολιτική καζίνων προτείνω, θέλουν μόνο να τρώνε και όταν είναι να πάρεις βρίσκουν αφορμή για να μην πάρεις..Δεν έκανα τίποτα παράνομο ώστε να με κλείσουν και επίσης περιμένω το οικονομικό τμήμα μια εβδομάδα να μου πει τι γίνεται με τα κεφάλαια μου.. Τέτοια καζίνο έπρεπε να τα κλείνουν και να μην αφήνουν να λειτουργούν.. Μακριά από αυτό το καζίνο
Thieves
Κλέφτες
Ninlay Casino
Dear kostasantonakakis45,
Thank you for your feedback.
All transactions on our platform are carried out in accordance with the rules and policies of the service. The verification and withdrawal process may include additional checks to ensure the security of transactions.
We always strive to ensure transparency and integrity in all transactions and do our best to do so.
Well, it wasn't a nice experience.. I have an account at all the betting sites.. but I've never seen such a good performance before.
Ε δεν ήταν ωραία εμπειρία..σε ολλες τις στοιχηματικές έχω λογαριασμό..άλλα τέτοια μυδαμινη απόδοση δεν ξανάσυναντισα
It has all the major bookmakers
Έχει όλες τις μεγάλες στοιχηματικές
Good first deposit bonus..
Καλό bonus πρώτης κατάθεσης..
24 hours online chat with support
24 ώρες online συνομιλία με την υποστήριξη
Nice experience
Ωραία εμπειρία
Several games are not compatible with Greece...
Αρκετά παιχνίδια δεν είναι συμβατά με την Ελλάδα...
The online support..I wouldn't say it gives substantial solutions..
Η online υποστήριξη..δεν θα έλεγα ότι δίνει ουσιαστικές λύσεις..
Second deposit bonuses are not credited
Τα μπόνους δεύτερης κατάθεσης δεν πιστόνται
Slow gaming performance
Μυδαμινη απόδοση παιχνιδιών
Ninlay Casino
Dear Glykeria,
Thank you for your feedback.
We are pleased that you appreciated the variety of bookmakers, the first deposit bonus, and the round-the-clock support. At the same time, we are sorry that you have experienced some inconvenience.
We'd like to point out that we have a great selection of bonuses, including special offers, which you may receive in your email from time to time. When it comes to online support, we want to provide quality solutions, and your feedback helps us to improve.
Thank you for sharing your experience - it is very valuable to us!
The bonus rules are not fair and the rules mentioned here are not applied. There are different bonus rules. Max cashout is not unlimited, it is only limited to 5 times the bonus received.I request you to check the casino's bonus rules and update them here.
multiple game selection
Payments seem impossible
endless verification processes
unfair bonus conditions
Many games with bonus money are prohibited
RTPs are not original
Freezes in games and casino
Ninlay Casino
Dear hasan93,
Thank you for your feedback.
Our bonuses from the promo page have a maximum win of x10 only for some countries (Thailand, Japan, Brazil, Chile and Peru). For all others, the maximum win option does not apply. However, please note that winnings from bonus offers such as: Bonus Crab, purchased in-store bonuses or special offers via email have a maximum win of x5 of the original bonus amount, as stated in our terms and conditions.
If you have any difficulties with verification or withdrawal, you can contact our professional support team via Live Chat or email support@ninlay.com to resolve your issue. We will always be happy to assist you.
Your feedback helps us to improve our services in the future.
I have tried 10 times to close the account in this casino because I have stopped playing completely, so the customer service of this casino does not want to read the customer's messages about closing.
it is very difficult to get rid of this casino when they don't close the player's account even though he has asked it several times.
olen yrittänyt 10 kertaa sulkea tiliä tässä kasinossa koska olen lopettanut pelaamisen kokonaan niin tämän kasinon asiakaspalvelu ei halua lukea asiakkaan viestejä sulkemisesta.
on erittäin vaikeaa päästä tästä kasinosta eroon kun eivät sulje pelaajan tiliä vaikka on sitä useasti pyytänyt.
good game selection.
hyvä peli valikoima.
neat appearance
siisti ulkoasu
customer service does not respect the customer if you want to close the account.
asiakaspalvelu ei kunniota asiakasta jos haluat sulkea tilin.
Ninlay Casino
Dear mcclane2020,
Thanks for sharing your feedback with us.
We are sorry to hear that you have experienced a similar situation. After a comprehensive review of your case, we have determined that your account was closed immediately following your email request. We understand the importance of your concern and assure you that we acted quickly in accordance with your instructions.
If you have any further questions or need any additional assistance, please do not hesitate to contact us at support@ninlay.com or via LiveChat.
Best regards, Ninlay Casino Team
Safety Index explained
Safety Index of Ninlay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Ninlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.5/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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