Rated by 23 users
In this review, Happy Hugo Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Happy Hugo Casino has a Below average Safety Index of 5.9, which makes it a less than ideal option for most players in terms of fairness and safety. Take a look at our full Happy Hugo Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Happy Hugo Casino review, we carefully went through and inspected the Terms and Conditions of Happy Hugo Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Based upon our estimates and collected information, we consider Happy Hugo Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Happy Hugo Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Happy Hugo Casino has landed a Below average Safety Index of 5.9. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Happy Hugo Casino to be somewhat unfair.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 13 complaints about this casino in our database. Because of these complaints, we've given this casino 2,175 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Happy Hugo Casino has a Mixed User feedback score based on the 23 user reviews in our database. The reviews are available on this page in the User reviews section.
Happy Hugo Casino belongs to Mountberg B.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
To the best of our knowledge, Happy Hugo Casino has not been granted a license by any gambling regulatory authority.
Happy Hugo Casino accepts 18 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Trustly, Zimpler, Bitcoin (BTC), AstroPay, SIRU, Bank transfer, Rapid Transfer, Contiant, MiFinity, eZeeWallet, SEPA, Pay4Fun.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 15,000 per month | No win limit |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Happy Hugo Casino.
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Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Happy Hugo Casino, account problems, withdrawals, or other issues, it holds significant value for us. Happy Hugo Casino has a slow or bad customer support, judging by the results of our testing.
You can play these types of games at Happy Hugo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 58 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Evoplay, Ezugi, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, MrSlotty, Relax Gaming, Lucky Games, Smartsoft Gaming, Fantasma Games, Qora Games, Swintt, Wizard games, Spinmatic, Spadegaming, BF Games, Betixon, Spribe, Gamomat, Revolver Gaming, Triple Profits Games (TPG), Reevo, Amusnet (EGT), PlayPearls, PGsoft (Pocket Games Soft), Reel Play, Fugaso, Felix Gaming, Caleta Gaming, AvatarUX, Fazi, 3 Oaks Gaming, Kalamba Games, Games Global, Hacksaw Gaming.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from Happy Hugo Casino based on the data from our database.
Browse all bonuses offered by Happy Hugo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Happy Hugo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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