The player from Ireland is dissatisfied with the withdrawal process. The player confirmed the withdrawal was processed successfully.
Librabet Casino - Player’s withdrawal has been delayed.
Amount: €700
Librabet Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Dear bmeleady17,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.
Best regards,
Kristina
Public
Public
2 years ago
Hi kristia
Thank you for your response.
I'll will let you know what happens after the 2 weeks.
I've never had to wait this long before with other companies.
Kind regards
Brendan
Public
Public
2 years ago
I received the funds today. Case closed. Thanks for the help
Kind regards
Brendan
Public
Public
2 years ago
Awesome news, bmeleady17. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
