HomeComplaintsLibrabet Casino - Player’s withdrawal has been delayed.

Librabet Casino - Player’s withdrawal has been delayed.

Amount: €700

Librabet Casino
Safety Index:Very high
Submitted: 19 Jan 2022 | Resolved : 24 Jan 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player from Ireland is dissatisfied with the withdrawal process. The player confirmed the withdrawal was processed successfully.

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2 years ago

Waiting on 200e and 500e withdrawal..

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2 years ago

Dear bmeleady17,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

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2 years ago

Hi kristia


Thank you for your response.

I'll will let you know what happens after the 2 weeks.

I've never had to wait this long before with other companies.

Kind regards

Brendan

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2 years ago

I received the funds today. Case closed. Thanks for the help

Kind regards

Brendan

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2 years ago

Awesome news, bmeleady17. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

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