The player from India has successfully completed three withdrawals, but the funds have not been credited to his bank account. Despite submitting evidence and completing live support requests the issue remains unresolved.
My 3 withdraw is successful in my game but money not credit in my bank account 2 time I submit a complete in live support but merchant provide me utrs and telling me this withdraw is success in your account i was already snd all proof like video recoding and bank statement but agent not return my funds
F-1814164115549070195
F-1814164218510789418
F-1814044721216635292
this is my 3 order ids 3 payment order ids
i want my right
Dear majeednuzhat382,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.
Please allow me to ask you a few questions, so I can better understand the situation.
Looking forward to hearing from you.
Best regards,
Tomas
Yes my account is fully verified
yes my withdraw is success in 27/10/2024 (1) withdraw and 28/10/2024 (2) withdraws date
Before few days
Sir i am waiting because my funds is important for me this is the reason I telling you quickly resolve my issue and return my funds
Thanks for your patience.
I'll await your reply.
yes I already contact live support but this telling me this payment success
but i not credit in this payment in my bank i want return my funds
Dear majeednuzhat382,