HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,666Opened700Unresolved3,521Resolved7,149Rejected13,296
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

12d 23h 9m 5s

Disputed amount: €475

Kingmaker Casino - Player’s withdrawal has been delayed.

Kingmaker Casino
 Submitted: 21 Mar 2025
Opened Current status

Waiting for a delayed payment

9d 17h 23m 59s

Disputed amount: €140

RoboCat Casino - Player’s winnings haven’t been received yet.

RoboCat Casino
 Submitted: 20 Mar 2025
Opened Current status

Waiting for a delayed payment

1d 13h 35m 59s

Disputed amount: €1,250

RoboCat Casino - Player claims that payment has been delayed.

RoboCat Casino
 Submitted: 20 Mar 2025
Opened Current status

Waiting for a delayed payment

12d 10h 9m 2s

Disputed amount: €900

Spassino Casino - Player’s winnings haven’t been received yet.

Spassino Casino
 Submitted: 20 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 53m 40s

Disputed amount: €4,000

Boomerang-Bet Casino - Player's withdrawal request is delayed and account is blocked.

Boomerang-Bet Casino
 Submitted: 20 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 20m 15s

Disputed amount: €2,600

Snatch Casino - Player's withdrawal is delayed due to casino downtime.

Snatch Casino
 Submitted: 20 Mar 2025
Opened Current status

Waiting for a delayed payment

3d 8h 46m 53s

Disputed amount: €2,400

Vegasino Casino - Player claims that payment has been delayed.

Vegasino Casino
 Submitted: 20 Mar 2025
Opened Current status

Waiting for a delayed payment

9d 6h 58m 29s

Disputed amount: 439 USD₮

Shuffle Casino - Player believes that their withdrawal has been delayed.

Shuffle Casino
 Submitted: 20 Mar 2025
Opened Current status

Waiting for a delayed payment

11d 6h 26m 4s

Disputed amount: €60,000

Efbet Casino RS - Player believes that their withdrawal has been delayed.

Efbet Casino RS
 Submitted: 20 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 6h 38m 14s

Disputed amount: ??

JeetCity Casino - Player's account closure request is delayed.

JeetCity Casino
 Submitted: 20 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,666 complaints
1 2...2,467
Go to pageof 2,467 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news