Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
Author
Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
Not all of the terms and conditions are translated to the language option provided on the website
Casino screenshots
Spassino Casino Review
To find out what Spassino Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Spassino Casino scored an Above average Safety Index of 7.8, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Our full Spassino Casino review offers details that can help you decide whether this casino is right for you.
Safety Index – Spassino Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Spassino Casino, we read and assessed Terms and Conditions of Spassino Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based upon our estimates and collected information, we consider Spassino Casino a small to medium-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Spassino Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Spassino Casino has scored a Safety Index of 7.8, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Terms and Conditions of Spassino Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Spassino Casino to be mostly fair.
Note: You can see our specific T&Cs findings in detail here.
Player complaints related to Spassino Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 60 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Spassino Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 21 user reviews given to Spassino Casino, it has a Great User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Spassino Casino is owned by Spass Holdings Limited and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Spassino Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in USD
Unlimited in JPY
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Spassino Casino.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. In our tests, Spassino Casino's support team scored average when it comes to how they help players.
Casino games and slots available at Spassino Casino
Spassino Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 54 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Push Gaming, BGaming, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Genii, Bullshark Games, Smartsoft Gaming, Platipus, Slotopia, Lucky Streak, Backseat Gaming, Apollo Games, Gamomat, Gamino, SlotMill, Givme Games, Patagonia, Oryx Gaming, Worldmatch, Fugaso, Stakelogic, AvatarUX, Golden Hero, Winfinity, Thunderspin, Hacksaw Gaming, LAMBDA gaming.
Spassino Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 6 bonuses from Spassino Casino in our database, which include:
€20 NO DEPOSIT BONUS
100% up to $1,000
200% up to €50
150% up to €150
100% up to €250
50% up to €500
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Spass Holdings Limited
Operator
Spass Holding Ltd.
Established
2020
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spassino Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (36 to 48 months).
Unfair terms and conditions
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
Show full rule and our analysis
Casino voids gaming account balances after less than four years of account inactivity
Explore the game selection available at Spassino Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Spassino Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Spassino Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(19)
Payment methods (19)
Transaction limits
Withdrawal limits
Not limited for USD
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDEURJPY
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishGerman
All languages (2)
English
German
Live chat
Available in
2 languages
EnglishGerman
All languages (2)
English
German
Customer support:
Available in
2 languages
EnglishGerman
All languages (2)
English
German
Live chat rating
Subpar
Average response time: Instant
Based on 7 tests
Date and tester
Response time
Rating
31 Mar 2026
Jannete H.
Instant
Good
30 Jul 2025
Jara K.
Not measured
Subpar
28 Oct 2024
Natalia B.
Not measured
Subpar
13 Nov 2023
Kristina U.
Not measured
Subpar
10 Aug 2023
Ayberk A.
Not measured
Good
05 Dec 2022
Veronika F.
Not measured
Subpar
18 Nov 2021
Natalia B.
Not measured
Subpar
User reviews
User reviews of Spassino Casino
This is a place to share experience with Spassino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Great
Rated by 21 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 2 weeks ago
⭐⭐⭐⭐⭐
For me, by far the best online casino!
I've been playing at online casinos for over 20 years and have been registered with countless providers during that time. However, I now play almost exclusively at Spassino, and for good reason! Payouts are incredibly fast, customer service is absolutely first-class and always helpful. I am particularly impressed by the fairness of the games. In my experience, the RTP (payout rate) here is significantly better than at many other casinos I have tried in the last two decades. Of course, luck is always involved in gambling, but I've had by far the best experiences with Spassino so far. Anyone who values fast payouts, excellent customer support, and a fair gaming experience will find exactly what they're looking for here. A clear 5 out of 5 stars, absolutely recommended!
⭐⭐⭐⭐⭐
Für mich mit Abstand das beste Online-Casino!
Ich spiele seit über 20 Jahren in Online-Casinos und war in dieser Zeit bei unzähligen Anbietern registriert. Mittlerweile spiele ich jedoch fast ausschließlich bei Spassino und das aus gutem Grund! Die Auszahlungen sind unglaublich schnell, der Kundenservice ist absolut erstklassig und jederzeit hilfsbereit. Besonders überzeugt mich die Fairness beim Spielen. Meiner Erfahrung nach ist die RTP (Auszahlungsquote) hier deutlich besser als bei vielen anderen Casinos, die ich in den letzten zwei Jahrzehnten ausprobiert habe. Natürlich gehört beim Glücksspiel immer auch etwas Glück dazu, aber ich habe bei Spassino bisher die mit Abstand besten Erfahrungen gemacht. Wer Wert auf schnelle Auszahlungen, einen hervorragenden Support und ein faires Spielerlebnis legt, ist hier genau richtig. Klare 5 von 5 Sternen, absolut empfehlenswert!
Fast payouts
Schnelle Auszahlungen
Great RTP
Toller RTP
Great support
Toller Support
Page design
Seiten Gestaltung
Fair conditions
Faire Bedienungen
One of the best casinos
Eines der besten Casinos
Nothing negative.
Nichts negatives.
• 6 months ago
The best casino, customer support responds quickly, withdrawals take 20 minutes, verification is simple and fast, I like Spassino😊
Самое лудшее казино,служба поддержки отвечает быстро,вывод денег в течении20 минут,верификация несложная и быстрая,мне нравится Spassino😊
• 1 year ago
I really like this casino and I would recommend it. Withdrawal went smoothly and the support are fast
Fast withdrawals
Many games
Don’t offer visa/mastercard as payment option
• 2 years ago
Casino that everyone else pays at the beginning, runs with high free "no deposit" bonus but in principle this ends quite quickly! RTP works as I said, a little at the beginning then it is dead almost completely! Pragmatic games locked for Swedish players!
Casino som alla andra betalar i början, kör med hög gratis "no deposit" bonus men i principen detta tar slut ganska snabbt! RTP funkar som sagt, lite i början sen den är död nästan helt! Pragmatic spel låsta för svenska spelare!
20 Euro no deposit bonus
20 Euro no deposit bonus
20 euro bonus, 50 times requirement
20 euro bonus, 50 gånger krav
RTP below normal
RTP under normala
no special casino compared to others
ingen speciellt casino i jämförelse med andra
• 2 years ago
Hello, one of the best casinos on the market! No problems for years!
Hallo, eins der besten Casinos auf dem Markt! Keine Probleme seit Jahren!
Fast deposits/withdrawals (crypto)
Schnelle Ein/Auszahlungen (Krypto)
Great bonus offers without any "traps" etc.
Super Bonusangebote ohne irgendwelche "Fallen" usw.
Nice support
Netter Support
nothing
nichts
• 2 years ago
Great platform for playing . Reliable . No Limits if you re winning . Fast withdrawals as lighting. Trustworthy . Only i dont know why there is no KYC. I was wondering why they got high rating on Trustpilot , now i understand.
Reliable
Trustworthy
Fast withdrawals , in minutes
Good offer
Great and fast Service support
• 2 years ago
i deposited with their 200% bonus, and they said that they didnt gaved it to me cuz 2 of my friends had an account and the bonus is 1 time per ip..ok but my friends didnt deposited nothing on the site..thankfully i managed to withdraw 45 euro from 25 wich is ok for me..but never again going to play on this low rtp site and bad support..byebye😗😗
got my withdraw wich is mirraculousy
bad support
low rtp
• 2 years ago
Another scam casino with a high rating by Casino Guru. This makes me really sad.
Just like the other people with negative reviews here, I can say that these guys shouldn't receive a single penny by any client out there. Sites is laggy, games lags too.
They close accounts for absolutely fake reasons such as: opening multiple accounts ; using the same device for multiple accounts etc.
Really not sure how they make up such things, however they've went downhill and wouldn't even stick around for that long.
In other words - forget about this casino. Even a low reputation casino would be a better pick than this one, unless you want to donate some money and get a negative attitude support at the end.
Good luck.
Still not bankrupt (coming soon)
Scammers
Negative attitude/ Fake claims
Website made in the 90s
• 2 years ago
Many games, promotion program now is good. The best part - withdrawals are fast. I mean Very fast: mostly 20-30 mins after withdrawal request.
Instant withdrawals
There is not "recently played" games option in interface
Spassino Casino
Hello SMaster, Thanks for your kind words. We will look into this regarding recently played games, good suggestion thanks!
• 2 years ago
Deposited €50 with the 100% monthly reload, had fun for about 3 hours and paid out €2700 at the end. The €2700 was in my wallet the next day. All providers you need [hacksaw, pragmatic, relax, nolimit..etc]
50€ mit dem 100% monthly reload eingezahlt, circa 3stunden spass gehabt und am ende 2700€ ausgezahlt. Die 2700€ waren am nächsten tag auf meiner wallet. Alle provider die man brauch [hacksaw,pragmatic,relax,nolimit..etc]
No forbidden games, no max cashout, no maxbet
Keine verbotenen spiele, Kein Max cashout, Kein Maxbet
quick payout
schnelle auszahlung
nice support
netter support
Nothing so far
Bisher nichts
Spassino Casino
Thanks for the kind words!
• 3 years ago
Have had my account for a while. Made some deposits and never cashed out anything. Go on their website and see that the first crypto deposit will have a 100% bonus on it and just have to contact support to get it, so i made my first crypto deposit and contact support. Directly when i say im here to claim the crypto deposit bonus she is very fast to say she can add 30% and nothing more and says my account is not eligible for this 100% bonus. And when i said i could not possible know this since i havnt been told this by email or nothing she just in a rude way says check the terms(hinting at the term saying they have the right to change any promotion etc). then she just close the chat before i can even say anything more. Very rude and this 4,5 star trustpilot rating they have displayed on their website must be bought because very rude and not helpful chat.
they are good at beeing rude
They are good at not helping
One of the worst chat experience ever
Just closes chat and dont even try to help
scammers that make you deposit on their bonuses and then just claim bs reason not to give you the bonus
• 3 years ago
I sent them an email to resend the 20 euros and the answer I got was saying that another account had already been created with the same IP. just for that point see soon that this casino is nothing serious and can be fraudulent.
mandei email para eles a reenvidicar os 20euros e a resposta que obtive foi a dizer que ja tinha sido criada outra conta com o mesmo IP. so por esse ponto vesse logo que este casino nao é nada serio e pode ser fraudulento.
• 3 years ago
I discovered the Caino here and thought I'd sign up and take the no deposit bonus. Then got an answer that I supposedly signed up with the same IP address via a different email address and claimed the bonus, I'm welcome to deposit. I didn't even know about this casino until I discovered it here and besides I only have an email address. As if I'm paying in when it starts out so unfair and dishonest. No thanks
Ich habe das Caino hier entdeckt und dachte mir ich registriere mich mal und nehme den Bonus ohne Einzahlung. Bekam dann eine Antwort, dass ich angeblich mit der gleichen IP Adresse über eine andere Emailadresse mich angemeldet und den Bonus beansprucht habe, ich könne ja gerne einzahlen. Ich kannte dieses Casino garnicht bis ich es hier entdeckte und außerdem habe ich nur eine Emailadresse. Als ob ich da einzahle wenn das schon so unfair und verlogen anfängt. Ne danke
Large selection of games
Große Spieleauswahl
Fast response via email
Schnelle reaktion per E-Mail
There are no bonuses for registration
Boni für die Registrierung gibts nicht
Stale web design
Altbackenes Web Design
Doesn't make a serious impression
Macht keinen seriösen Eindruck
• 3 years ago
My girlfriend registered on Golddino yesterday (belongs to Spassino!). We don't live in the same household, we don't live at the same address, we don't have our own devices such as mobile phones, laptops, etc. with our own internet! This means that every bonus can be used! Today she wanted to withdraw €3000 and was asked for documents! I haven't had to upload a single one yet! Kind of discriminatory! She is a single mother but she was deducted 2900€ because she apparently had the same IP as me! Proof with a screenshot and uploaded documents do not want to pay out the remaining €2900! I recommended this casino and my girlfriend want to rip them off! We'll wait until tomorrow! If the money is not paid out, we will file a lawsuit!
Meine Freundin hat sich gestern auf Golddino registriert (gehört zu Spassino!). Wir leben nicht im selben Haushalt, wohnen nicht in der selben Adresse, haben eigene Geräte wie Handy, Laptop etc. mit einem eigenen Internet! Das heisst jeder Bonus darf genutzt werden! Heute wollte sie €3000 auszahlen und wurde daraufhin um Dokumente gebeten! Ich habe bis dato kein einziges hochladen müssen! Irgendwie diskriminierend! Sie ist alleinerziehende Mutter aber ihr wurden 2900€ abgezogen weil sie anscheinend die selbe IP wie ich hätte! Mit Screenshot beweisen und hochgeladenen Dokumenten wollen die restlichen 2900€ nicht auszahlen! Ich hab dieses Casino weiterempfohlen und meine Freundin wollen sie über den Tisch ziehen! Wir warten bis morgen ab! Sollte das Geld nicht ausbezahlt werden reichen wir eine Klage ein!
No payment!
Keine Auszahlung!
• 3 years ago
Worst casino. I tried finding out what the terms are for the bonus bexause live support should help you with this if you need help. Only thing she said was that i can find and read it. And after that she closed the chat. Worst service ever
Bad live support
• 3 years ago
Very smooth and customer service is brilliant games are perfect pragmatic and evolution accepted!!
No deposit 20£ sign up bonus 1 time offer
Live support is op !
Quick cash out
Quick deposit
Safe and sound no problems at all
No negetives
• 4 years ago
This is my favorite place to play. The best thing i find in this casino it's that it is designed for players without all the verification delays etc...the payments are processed in minutes. I have some problems with them in the past and they always where very kind to help me. I find that when you contact customer support you're talking to a real person and not a bot with predermined answers. I really recommend this one.
Fast withdrawals
Very kind customer support
Huge variety of slots
All the great providers
Nothing to say
• 4 years ago
I had a great gaming experience playing on that casino,i was a bit lucky and won €2000 playing live table games and then some slots , i withdrew ,next morning i woke up money were in my skrill account no documents needed.Amazing slots collection from a variaty of providers + live table games.Great casino overall.
• 4 years ago
Big scam! Stay away from this casino. As long as I paid properly there was no problem, although I never had a payout. But once I accidentally paid bnb instead of ethereum. I requested a refund or credit. I got the answer every day to inquire the next afternoon and the finance team is investigating my case. They didn't investigate anything, I talked to the same clerk, I got bored after 10 days. Anyone who does a little bit of cryptography knows that every transaction is public, has nothing to investigate, and the recipient can, if they wish, return the referral within a few seconds. They didn't want to. The most pathetic is that only 35 euros. See reviews of the casino on other sites as well. There have been many reports of obvious abuses and fraud.
I can't say anything positive about scammers.
Criminal scammers.
• 4 years ago
Great casino. There are many ways to deposit and withdraw. Instant conclusions without verification.
Отличное казино. Много способов депозита и вывода. Моментальные выводы без верификации.
Many providers and games
Много провайдеров и игр
Sports betting
Ставки на спорт
Many ways to deposit and withdraw funds
Много способов пополнения и вывода средств
Very fast payments within ~ 10 minutes
Очень быстрые выплаты в течение ~10минут
Didn't ask for verification
Не запрашивали верификацию
Nice design
Приятный дизайн
Live chat, where they help very quickly and well
Лайв чат, где очень оперативно и хорошо помогают
not noticed
не замечено
• 4 years ago
I was able to withdraw without submitting documents such as a driver's license. Support will also answer politely via chat.
Unfortunately, I can no longer bet on sports. Betting was prohibited by the operating company.
運転免許証などの書類を提出しなくても出金できました。 サポートもチャットで丁寧に答えてくれます。
残念な事はスポーツにベット出来なくなってしまった事です。 ベットする事を運営会社に禁止されました。
Discussion
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