Home Complaints Vegas Rush Casino - Player’s withdrawal has been delayed.

Vegas Rush Casino - Player’s withdrawal has been delayed.

Amount: $1,000

Vegas Rush Casino
Bad reputation
Submitted: 24 Nov 2021
Case opened Current status

Waiting for player to reply

2d 16h 28m 15s

Case summary

4 days ago

The player from United States has requested a withdrawal. Unfortunately, the payment seems to be misplaced.

Public
4 days ago

I NEVER got any money that I won. I made withdrawal request each time I won. The amount was subtracted from my balance but I never received anything. Reason was wrong data. I won over 5000 but only requested about 1000. I WOULD NOT PLAY AT THIS CASINO!!!

Public
4 days ago

Dear Sheri,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that your payment has been processed but never reached you? Could you please specify how many days ago was your withdrawal requested? Which payment method you have opted for?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Looking forward to hearing from you. Thank you in advance.

 

Best regards,

Petronela

Sheri has 2d 16h 28m 15s to reply