HomeOnline casinosGenting Casino review
Genting Casino review
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Show all (9)
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Trustly Pay
  • PayPal
  • ApplePay
Withdrawal limits
Not Limited for GBP
Kinetic Digital
Skill On Net Limited
SkillOnNet
2010
> $20,000,000
OverviewBonusesUser reviews5Safety Index explainedDiscussion1Payment methods9
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Genting Casino Review

Genting Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Genting Casino has a Very high Safety Index of 9.2, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Proceed with reading our Genting Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of Genting Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Genting Casino, we read and assessed Terms and Conditions of Genting Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

Genting Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include Genting Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, Genting Casino has landed a Very high Safety Index of 9.2. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Genting Casino is related to 47 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Genting Casino.

Genting Casino Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Genting Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Genting Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 2 complaints directly about this casino in our database, as well as 20 complaints about other casinos related to it. Because of these complaints, we've given this casino 679 black points in total, out of which 679 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Genting Casino user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Judging by the 10 user reviews given to Genting Casino, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Genting Casino company data and licenses

Genting Casino is owned by Kinetic Digital and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

Genting Casino has a gambling license issued by United Kingdom Gambling Commission in United Kingdom.

Note: Genting Casino is associated with land-based casinos or betting businesses. Based just on the online casino website, this casino would have a lower Safety Index than it now gets from us. However, due to the availability of brick-and-mortar venues and the credibility they bring to the online casino, its Safety Index has been slightly increased.

Win and withdrawal limits, payment options

Genting Casino accepts deposits via 9 payment methods. This includes: Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Trustly Pay, ApplePay, Klarna.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Genting Casino.

Language Website Customer support Live chat
English Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Genting Casino, account management, withdrawal process, etc. We would say Genting Casino has an average customer support based on the responses we have received during our testing.

Slots and casino games at Genting Casino

Genting Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 81 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Endemol Games, Inspired Gaming, Fantasma Games, S Gaming, Playzido, Authentic Gaming, Win Fast, Shuffle Master, G Games, Spribe, Gamomat, All For One Studios (ALL41), GVG (Green Valley Games), Bragg Gaming, RAW iGaming, Bang Bang Games, Pixiu Gaming, Reel Play, Gameburger Studios, Gaming Corps, Switch Studios, Slingo, Atlantic Digital, Synot Games, Max Win Gaming, Crucible Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, AvatarUX, Kalamba Games, Spark Gaming, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Rogue Gaming, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, Dreamspin.

Bonuses and codes offered by Genting Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 3 bonuses from Genting Casino in our database, including:

  • 10 FREE SPINS on Big Bass Bonanza
  • 132 EXTRA SPINS on Big Bass Bonanza
  • 100% up to £25 and 50 extra spins

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (9)
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Trustly Pay
  • PayPal
  • ApplePay
Withdrawal limits
Not Limited for GBP

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Real GamesVerified by Gamecheck

Language options

us
English website
us
English customer support
us
English live chat

Game providers

Show all (81)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • ELK Studios
  • IGT
  • Big Time Gaming

Casino screenshots

genting_casino_uk_homepage_desktop
genting_casino_uk_game_gallery_desktop
genting_casino_uk_promotions_desktop
genting_casino_uk_promotions_mobile

Positives

  • Backed by over 40 land based casinos across UK
  • Extensive collection of games from multiple providers
  • Unlimited monthly withdrawals
  • Simple and clean website design
  • Unique high stakes live dealer games

Negatives

  • Live chat support is not available 24/7
Casino Bonuses

Genting Casino bonuses

Browse all bonuses offered by Genting Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (5)

User reviews of Genting Casino

This is a place to share experience with Genting Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 6 months ago
Overall I m pretty glad with Genting Casino. Didn t really face any big issues, just noticed the site was a bit laggy once in a while when I played from my phone. Aside from that, the experiance has been smooth and quite enjoyable.
  • Helpful support team
  • Large selection of slots
  • Live dealer games
  • No sports betting
  • Support is not always online
• 1 year ago
Very bad, terrible, a casino that claims to have been around for more years than others, poor verification of documents
Time to withdraw, they want to keep the money
  • Very poor customer service, they keep the money from the first deposit
  • Poor document verification
  • Poor document verification
  • They keep the money from your first deposit
  • They don't let you withdraw
  • Very complicated when uploading documentation for withdrawal
• 1 year ago
It is impossible to top up your account at this casino! There is a constant replenishment error, all possible replenishment options do not work, the page is loading all the time
• 1 year ago
After receiving recommendations from friends, I decided to try out this casino. It offers attractive welcome bonuses and promptly processes deposits and withdrawals. The website design is user-friendly, making navigation and access to the necessary sections easy. It's worth noting the lack of variety in the gaming assortment and limited choice of payment methods.
• 3 years ago
The only casino that I have played that makes withdrawals instantly. And I liked that, there are casinos that take up to 4 days
Safety Index explained

Safety Index of Genting Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Genting Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about Genting Casino and related casinos

(13)
13All0Opened2Unresolved6Resolved5Rejected

Complaints directly about Genting Casino

Show more complaints (+1)
Discussion

Genting Casino Discussion

Discuss anything related to Genting Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Genting Casino payment methods

SkrillPaysafeCardPayz (ecoPayz) MastercardVISATrustly PayPayPalApplePayKlarna

Currencies

GBP
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