Rolling Slots Casino Review

The player from Germany has been waiting for over two weeks for a withdrawal from an online casino. Despite daily communication, she keeps receiving the same response about consecutive payouts but the process hasn't started yet. We contacted the casino and found out that the casino processed several withdrawal to the player, though some were cancelled. As the money was return to the player's balance, she played it to zero, and then requested to close her casino account. We asked the player to confirm this, but she stopped respondig to our messages, so the complaint was finally rejected.

The player from Alberta had been suspended from his casino account without receiving any explanation. The player had started using the casino on July 25, 2023, and his account had been blocked three weeks before his complaint. He had played slots without any bonuses, except for free spins during gameplay. The casino had stated that the player's account was closed due to a violation of their Terms & Conditions related to chargeback/refund/recall procedures. Despite our attempts to communicate with the player for further clarification, we received no response, leading us to reject the complaint.

The player from Italy is having difficulty withdrawing money from the casino because the casino is requesting an excessive amount of documentation. Despite numerous submissions of the requested documents, the player keeps receiving notice of missing documentation. Player’s complaint has been resolved successfully.

The player from Germany requested a withdrawal more than a month ago. Unfortunately, he has not received his winnings yet. The player stopped responding to our questions, so we had to reject the complaint.

The player from Italy requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player's account got blocked due to failed verification. Although the casino behaved according to its T&C, the case was closed as unresolved because we were convinced that this case could have been handled better. The casino asked us to reopen this complaint. Consequently, we closed the case as resolved after the player informed us via email that the issue had been successfully resolved.

The player from British Columbia is experiencing difficulties withdrawing her winnings due to ongoing verification. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Greece has requested a withdrawal one week prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Canada is experiencing difficulties withdrawing his winnings from the casino. The casino responded and explained that the player had now completed the verification and received their first payment. We asked the player for confirmation, but as they did not reply the complaint was rejected.

The player from Australia was experiencing difficulties withdrawing her winnings due to the limited availability of payment methods. Although the player stopped responding, the casino provided us with the information that the player was successfully verified, and a new withdrawal was completely processed via an alternative payment method. Therefore, we consider the complaint resolved.

The player from Germany has requested a withdrawal two days prior to submitting this complaint. Simply, winnings haven’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany is dissatisfied that the casino didn't set the requested limit, therefore, the player ended up losing all winnings. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Switzerland tried to withdraw his winnings, but the request was rejected due to technical issues. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Germany was unhappy with his winnings being split into several installments of €250. Even though we assumed that the issue has been resolved, without confirmation from the player, we were forced to reject this complaint.

The player from Finland is experiencing difficulties withdrawing his funds due to the limited availability of payment methods. The complaint was rejected because the player did not respond to our messages and questions.

The player's deposit was not refunded after his account got closed for having multiple accounts. The complaint was rejected as the player breached the casino terms therefore they had the right to void his balance.

The player from Germany has won a significant amount of money. The player would like to increase the limit, as with the current casino's withdrawal limit it would take too long to withdraw everything. Since the player stopped responding, her complaint was rejected.

The player from Italy had requested a withdrawal of 890 EURO from Wild Tokyo Casino. Despite having received a validation and verification email after submitting the required documents, the withdrawal hadn't been processed. He had contacted the casino several times but received no response. We had requested further details and set a timer for an additional 6 days for the casino to process the payment. The player later confirmed that he had received both payments. Consequently, we marked the complaint as resolved.

The player from Manitoba had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout hadn't been received at that time. After she raised her concern with us, we had advised her to be patient and fully cooperate with the casino. She later confirmed that she had received a partial payment and her account had been verified. She confirmed later that all funds had been paid out. We marked the complaint as 'resolved' in our system.

The player from Italy had experienced technical difficulties when uploading verification documents to an online casino. After winning 800 euros and requesting a withdrawal, the casino had requested account verification. However, the player had found the website interface non-responsive. The issue was eventually resolved after the player had been able to send the documentation and the casino had verified the account. Despite an initial concern about a violation of bonus rules, the casino decided to overlook the issue and had processed the player's withdrawal. The player had confirmed the receipt of all payments and expressed satisfaction with the casino's professionalism and the assistance provided by the Complaints Team.

The player from Italy had reported three deposits made through Sofort that were taken from his bank account but not credited to his casino gaming account. The online casino's support service had been unable to explain why. The player sought assistance in getting his funds returned. After reviewing the case, the casino had provided evidence that the deposits were indeed credited to the player's account and used for gaming activities. The player's account was closed at their own request due to concerns related to gambling addiction. Upon receiving the evidence, we informed the player, who then agreed to close the complaint. The issue was then resolved.

The player from Sweden had been attempting account verification since December 25th, but the casino consistently deemed the submitted documents, including a driver's license and a selfie with a passport, as inadequate. Despite numerous attempts, the player received the same response and could not get specific guidance on acceptable document submission. The player had submitted a variety of documents and formats, but the casino only approved some of them. Eventually, the casino approved the player's documents and verified the account. We marked the complaint as 'resolved' after the player confirmed the successful verification.

The player from Sweden had been trying to verify her account with Wild Tokyo Casino. Despite having submitted the necessary documents, she had received no feedback or confirmation of verification. The issue had been resolved and the player had confirmed the verification of the account was successful and later that the issue was solved. We had marked the complaint as 'resolved' in our system.

The player from Germany was experiencing difficulties withdrawing his winnings due to ongoing verification. After providing the casino with the necessary documents, his casino account was fully verified. Then, he was able to request a withdrawal. The second payment was received approximately a week after the requests were made. The complaint is resolved.

The player from Italy had had issues with repeated demands for document resubmission from the casino despite having provided all requested papers. This had been preventing him from claiming his 1500 euros winnings. After communication with our team, the casino had finally verified his account and paid the first installment. However, the player had reported that his account was closed with some funds still in it. After further communication and clarification, the player had confirmed that all issues were resolved. We then marked the complaint as 'resolved' in our system.

The player from Switzerland had been trying to claim winnings for over 10 days. Despite submitting numerous documents, the player had encountered difficulties due to a mismatched zip code in the account details. The casino had repeatedly requested the correct zip code, which was provided in the documents submitted by the player. After nearly two weeks, the casino had finally accepted the player's documents and the issue was resolved. The player had expressed dissatisfaction with the lengthy withdrawal process but requested the case to be closed. We had marked the complaint as 'resolved'.

The player from Germany requested a €500 withdrawal from Needforspin and subsequently closed his account. Despite receiving notification that the withdrawal was being processed, the funds have not been received. The player later confirmed he recieved the money.

The player from Germany requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Malta has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.