Thunderbolt is the sister casino of Springbok. In contrast with Springbok, Thunderbolt offers 24/7 live chat support and has a much better looking website. Unfortunately, just like its sister casino, it has many of the same disadvantages, like the low withdrawal limit and the South African Rand as the sole supported currency.
Thunderbolt casino is the younger sister of the most visited online casino in South Africa - Springbok. Until recently, this casino didn’t have its own license, which could have discouraged a number of potential players. However, this has recently changed, and today the casino holds a license from Curacao.
The casino is owned by Springbok Group. The same owner also runs Springbok, and these casinos belong to the affiliate program Springbok Casino Affiliates.
The overwhelming majority of casino players are from states of Southern Africa, namely from the Republic of South Africa, from Namibia, Lesotho, Swaziland, and Mozambique. However, Thunderbolt is popular also among players from the USA, Canada, and Germany, probably due to the popularity of their Real Time Gaming games. If only because of the increasing popularity, however, the casino could work on better language availability on its web site, because currently there is only one language supported - English.
Contrary to Springbok, one positive is that Thunderbolt casino offers their players 24/7 live chat. Email and telephone communication is also available, but only in English.
We consider the reputation of this casino to be pretty good. Although the number of visitors is not very high, in public discussions we’ve not come across any complaints that can be considered justified.
In cases where players misunderstood bonus terms, or the terms of wagering requirements, the casino communicates and helps players without any problems.
The approval time for withdrawal requests is 24 - 48 hours. If your withdrawal request is approved, you will receive it within 72 hours.
We consider the withdrawal limit of this casino to be a little on the low side, and probably insufficient for many players. The limit is the same as in Springbok casino, thus 10 000 ZAR per week (about 680€). However, the truth is that Springbok has outperformed its twin in many cases, so we hope it will also work to increase the withdrawal limit in future.
First of all, it must be said that all bonuses offered by Thunderbolt casino are available only for the following countries: Namibia, Swaziland, Lesotho, Mozambique and the Republic of South Africa. If you are a player from any other country, you are not entitled to claim any of the bonuses.
The bonus wagering requirement is always the same, namely 30x to wager across both the deposit + bonus. There are also free spins for Facebook fans, plus a number of other promotions.
Another welcome bonus gives players that make their first deposit 50 free spins on the game Panda Magic. The casino currently does not offer any no deposit bonuses.
Alongside these offered benefits you can also find a 100% bonus on your first deposit, 125% on second and 150% on third - all up to 2500 ZAR (170€). After your third deposit you will also get special bonus - a further 2500 ZAR (170€), even without the need to make a fourth deposit.
However, we have to rate the terms and conditions of the casino negatively, which are the same as at the Springbok casino. We were surprised by several clauses.
For example, we consider the case of an unfavorable clause that talks about those players who have made their last deposit more than three months ago and go on to claim one of the bonuses. According to the terms and conditions, these players have no right to a withdrawal request. This means, that withdrawals from the no deposit bonus cannot be requested, until you make your first deposit. But once you make a deposit you cannot make a withdrawal until you wager your deposit at least once.
We were surprised even further by the condition relating to the cancellation of withdrawals, which talks about the right of rejection over the withdrawal to players from countries where online slot machines are illegal. However Springbok operates mainly in South Africa, where online slot machines still illegal and despite that, they include this statement in their terms and conditions. So actually, they have a reason not to pay withdrawals to most of their players. For us, this is one of the main reasons for our doubts, and certainly holds back on our rating.
Our evaluation of this casino has left us a bit confused. It is obvious that the casino is trying to do their best and is already in some areas outperforming the most visited casino in the country - namely, Springbok. Thunderbolt definitely has a better website and offers their players live chat. On the other hand, however, the casino in an attempt to differentiate themselves from Springbok should work on improvements to their terms and conditions, which we consider unfair and disadvantageous to players. Although it is true that we have not found any complaints which would confirm the casino is using these clauses in practice.
We think that this casino has strong potential, and we will continue to monitor how it treats its players and how it continues to improve. But, due to the large number of Real Time Gaming casinos and the restriction of bonuses to a small number of countries only, there are a multitude of alternative casinos, from which you can choose.
Casino games are divided into several categories. The offer includes popular slot machines as well as table games, where you can find classics like roulette or Blackjack.
Thunderbolt currently has games from just one casino software provider, Real Time Gaming.
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