OverviewBonusesUser reviews36Safety Index explainedDiscussion27Payment methods11
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
In this review of Thunderbolt Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Thunderbolt Casino has a Below average Safety Index of 6.2, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Continue reading our Thunderbolt Casino review to find out more about this casino and determine if it's the right fit for you.
Is Thunderbolt Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Thunderbolt Casino, we thoroughly read and reviewed the Terms and Conditions of Thunderbolt Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based on our estimates or gathered data, Thunderbolt Casino is a medium-sized online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Thunderbolt Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All of that, together with other factors considered in our review, has resulted in Thunderbolt Casino having a Safety Index of 6.2, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Note: According to our records, Thunderbolt Casino is related to 1 other online casino. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Thunderbolt Casino.
Terms and Conditions of Thunderbolt Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Thunderbolt Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Thunderbolt Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 1 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 980 black points in total, out of which 930 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Thunderbolt Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 36 user reviews of Thunderbolt Casino, giving it a Great User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Thunderbolt Casino is owned by Springbok Group, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
As far as we are aware, Thunderbolt Casino has not been granted any official gambling license.
Payment options, withdrawal limits and win limits
Thunderbolt Casino supports 11 deposit methods. This includes: Payz (ecoPayz) , Mastercard, VISA, Neosurf, American Express, Bitcoin (BTC), EFTpay (South Africa), Bitcoin Cash (BCH), Instant EFT, CashtoCode, Litecoin (LTC).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
ZAR 25,000 per week
No win limit
ZAR 100,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Thunderbolt Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Thunderbolt Casino, your account, withdrawals, or anything else. According to our tests and collected information, Thunderbolt Casino has a good customer support.
Thunderbolt Casino casino games and slots
Players can enjoy these types of casino games at Thunderbolt Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Scratch cards, Other card games, Other games.
Casino games supplied by 2 game providers are available. This includes Realtime Gaming, Leander Games.
Thunderbolt Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 3 bonuses offered by Thunderbolt Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Thunderbolt Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Thunderbolt Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(36)
User reviews of Thunderbolt Casino
This is a place to share experience with Thunderbolt Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Deposit problem.FIve days ago I deposited money into my casino account the money was taken from my bank account but not reflected in my casino account.I contacted live chat and they said I must sent proof of payment to support which I did.They have received it now 5 days later and still reviewing it.That is nonsense my money is already in there bank account and they got proof of payment.Furthermore didn't they when I sended proof of payment had the got the decentcy to send a confirmation email to say that they got the proof of payment and it's undereview.Also I don't know what is the customer representative purpose on live chat because not one of the five that I deal with could resolve my problem.Again poor administration management and POOR CUSTOMER SERVICE.It cost me alot of time and data for five days now and still my problem is not resolved. I thought a casino is fun and relaxing to play but it seems it's more stressful than anything else.I am a very unhappy customer and this is now the third time the same problem accused.Realy is this how the treat there customers .I won't advise anyone to play at THUNDERBOLT.
There is nothing poistive to chat about
The communication between the support team and customer is very bad and they take to long to resolve a problem
Safety Index explained
Safety Index of Thunderbolt Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Thunderbolt Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Springbok Casino has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Springbok Casino has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Springbok Casino has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Springbok Casino has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Springbok Casino has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Springbok Casino has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Springbok Casino has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
17 Apr 2020
Show more complaints (+14)
Discussion
Thunderbolt Casino Discussion
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Payment methods
Thunderbolt Casino payment methods
Currencies
ZAR
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