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OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods
Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
In this review, we took a close look at Springbok Casino. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Springbok Casino has Low Safety Index of 4.8, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Take a look at our full Springbok Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of Springbok Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Springbok Casino review, we carefully went through and inspected the Terms and Conditions of Springbok Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Springbok Casino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Springbok Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Springbok Casino has landed a Low Safety Index of 4.8. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Note: As far as we are concerned, Springbok Casino is related to 1 different casino. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Springbok Casino.
Springbok Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Springbok Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Springbok Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 10 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,062 black points in total, out of which 20 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Springbok Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Our database has a total of 7 user reviews of Springbok Casino, giving it a Good User feedback rating. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Springbok Casino company information and licenses
Springbok Casino belongs to Quadgreen N.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Springbok Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.
About payment methods and win and withdrawal limits
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
ZAR 25,000 per week
No win limit
Withdrawal limit also applies to progressive jackpot wins!
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Springbok Casino.
Language
Website
Customer support
Live chat
English
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Springbok Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Springbok Casino has a good customer support based on the responses we have received during our testing.
Springbok Casino slots and casino games
You can play these types of games at Springbok Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Other card games, Crash games, Other games.
Titles supplied by 2 casino game providers are available. This includes Realtime Gaming, SpinLogic Gaming.
Bonuses and codes offered by Springbok Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
As of right now, our database holds 12 bonuses from Springbok Casino, including:
25 FREE SPINS on Devil's Jackpot (RTG)
50 FREE SPINS on Fat Ca$h
50 FREE SPINS on Elemental Adventures (RTG)
R250 NO DEPOSIT BONUS
R150 NO DEPOSIT BONUS
100% up to R3,000 and 50 extra spins
100% up to R1,500
50% up to R5,000
50% up to R5,000
250% up to R5,000 and 50 extra spins
100% up to R3,000 and 50 extra spins
250% up to R5,000 and 50 extra spins
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
Quadgreen N.V.
Operator
Quadgreen N.V.
Established
2012
Estimated annual revenues
> $5,000,000
Casino Bonuses
Springbok Casino bonuses
Browse all bonuses offered by Springbok Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of Springbok Casino
This is a place to share experience with Springbok Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Supposed to be South Africa's number one online casino 🤦
I tend to disagree. Let me elaborate.
The layout and game variety is great and sign-on and welcome packages are great with sometimes ridiculous wagering requirements but that's not the issue.
I have been depositing numerous times at this casino and it seems impossible to win on their slots.
Maybe it's just me? I don't know but when you have deposited genoursly and no winnings are made you start to wonder if their systems aren't programmed to not pay out 🤷
Despite the fact that the casino only offers one game provider, it's very good, I've been a member for several months on this one and other very similar ones, then no problems. Fast registration, fast customer service, you have to be patient for withdrawal, but they are legit. If you like small and light online casinos, this is the best place.
Malgré le fait que le casino offre seulement un seul fournisseur de jeu, c'est très bien, je suis membre depuis plusieurs mois sur celui-ci et d'autres très semblables, puis aucun problèmes. Inscription rapide, service client rapide, il faut être patient pour le retrait, mais ils sont légitimes. Si tu aime les petits casino en ligne et léger, c'est la meilleure place.
We can't change the currency we always have to convert Zar to dollars
Nous pouvons pas changer la monnaie nous devons toujours convertir Zar to dollars
I have only great things to say I used a no deposit bonus . Met requirements. They accepted my docs within a few days .paid me out via bitcoin timely and I never made a single deposit. Website was great and navigable
I have had numerous payouts with no problems, one being R15 000 paid out weekly @R5000 per week
Safety Index explained
Safety Index of Springbok Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Springbok Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
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Winnings from bonuses claimed while there are pending withdrawal requests may be forfeited
T&C copied from the casino's website (in English):
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Casino voids gaming account balances after less than one year of account inactivity
T&C copied from the casino's website (in English):
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Unreasonably short time frame for raising specific event-related disputes
T&C copied from the casino's website (in English):
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Other factors
Low withdrawal limit: R25,000 / week
Complaints about Springbok Casino and related casinos
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