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Springbok Casino Review
Accepts players from Virginia
No Deposit Bonus Not available
Deposit Bonus Not available Visit Casino Find better casinos
Withdrawal limits
 per month
R100,000
 per week
R25,000
Quadgreen N. V.
2012
> $5,000,000
  • Curaçao
Overview Bonuses 0 User reviews 44 Reputation explained Discussion 1 Payment methods 14

Springbok Casino Review

Springbok is an online casino based in South Africa that operates a varied selection of virtual slots, casino games, video poker and a dedicated mobile game section. It's also available to players outside of South Africa, enjoying a presence in several other countries.

After a detailed assessment of Springbok Casino's credentials, we've given it a questionable rating. This means that the casino has some positive and negative qualities that suggests it's probably better to play elsewhere.

Read on to find out why we think this – we have information about the company behind Springbok, the licenses it holds and how the casino treats players. We've also looked at the games and payment methods it has, as well as the bonuses it offers to new and existing players.

Table of contents:

Company information, licenses and revenue

The company behind Springbok casino is Quadreen N.V., a company registered in Saliña, Curaçao. There isn't much information about it online other than basic details.

Quadreen's location means Springbok is licensed by the Curaçao Gaming commission – a valid regulatory body, but not one of the most prestigious regulators out there – and this covers Springbok Casino.

We calculate Springbok's annual revenue to be over $5 million – an amount that sounds like a lot, but is actually much lower than the income big online casinos generate. However, the fact that the casino has been in operation since 2012 is encouraging and suggests that it is a stable entity in this regard, despite its poor performance in other areas.

Trustworthiness, security and complaints

We strive to find trustworthy casinos for players as safety is the most important thing when playing online. Springbok is, in our opinion, a fairly trustworthy casino – but there are some important issues to look out for that mean it might be better to give it a miss.

First, it has received several unresolved complaints, which earn it black points in our system. These include issues such as unfairly voided winnings and failed exclusion at the player's request which resulted in financial loss for them. There are complaints about related casinos that we also consider.

That said, the casino has a relatively good size-to-complaints ratio and isn't on any blacklists, which suggests that its customer support is satisfactory most of the time.

One last potential issue is that there no clear safety certificates on the website. This doesn't make it dangerous, but it's something that some players might look for peace of mind.

In summary, Springbok Casino is generally safe, but it's possible that you experience bad treatment if you sign up.

A review of Springbok Casino's terms and conditions

A casino's terms and conditions should play an important part of a player's decision to sign up as they can make the difference between a positive and negative experience.

After analyzing Springbok's terms, we consider them to be very unfair and we advise you to treat them with extreme caution. We base this decision on the following factors:

1. The casino applies a withdrawal limit of 25,000 rand (R) per customer per week or R100,000 per month to progressive jackpot winnings. As these winnings are often a large sum, it could take some time for you to receive all of it.

2. The casino forbids certain betting patterns or strategies (even when playing without a bonus) but we have yet to see it penalize a player for this.

The fact that Springbok has received several complaints relating to its T&Cs shows us that they are unsatisfactory. It also means it makes sense to look for other casinos with much better terms, of which there are many – you can see a selection of these on our best casinos page.

Payments and limits

Springbok offers a good number of payment methods, ranging from global favorites such as Visa to ones popular with online casinos like Neteller. It also accepts cryptocurrency deposits.

However, we would question the use in having so many ways to make a deposit if you can't be sure of receiving your winnings in an acceptable period. Having such low withdrawal limits might mean that it takes several weeks to receive a large win.

Customer support and languages

Springbok offers a chat bot customer support option on its website which appears to be for customers only as it requires a username before proceeding. There is also a call-back feature which looks to be open to everyone.

In terms of languages, users can choose between English and Afrikaans, one of South Africa's official languages.

Bonuses and promotions

Casino bonuses are often a useful perk that give you an extra chance to try out a new casino and its games. These appear in the form of extra credit or free spins, and you might get one after you make a deposit or even just for signing up.

Springbok Casino offers both deposit and no deposit bonuses to customers, as well as reload bonuses which add credit to your account after you suffer losses. These will vary depending on your location, though, so be sure to click on the 'Bonuses' tab to check which ones are available to you.

Website design, usability, mobile app

Springbok Casino's website, springbokcasino.co.za, is a bright, well-designed site which clearly lays out its different game categories and special offers on its main page.

Mobile-friendly casinos are also very popular these days thanks to HTML5 technology, and Springbok also offer a nice mobile site which is optimized to match its bigger relative in terms of design, user-friendliness and functionalities. The casino doesn't offer an app at the time of writing (September 2021), but it's possible one will appear in the future.

Game selection and providers

Springbok has an impressive range of slots titles, including progressive and mobile games, but they are only supplied by one provider: Real Time Gaming (RTG). As such, most of the titles have a similar look and style of play. The casino also has several casino table games, such as blackjack and roulette.

An interesting section is the 'new' category which shows the latest games that have been added to the casino's database.

Read more Read less

Bonuses

No Deposit Bonus Not available
Deposit Bonus Not available

Payment methods

Withdrawal limits
 per month
R100,000
 per week
R25,000

Games
Show all (14)

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

Positives

  • Mobile casino application for Android
  • Casino is online since 2012
  • Live chat support is available 24/7

Negatives

  • Bonuses available just for few African countries
  • Low withdrawal limits (100000ZAR/month)
  • Only one game provider (Real Time Gaming)

Interesting facts

  • Medium sized casino popular in South Africa
Author & Guarantor: Martin Donly Last updated: 28 Jun 2021
Casino Bonuses (0)

Springbok Casino bonuses

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User reviews (44)

User reviews of Springbok Casino

This is a place to share experience with Springbok Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

3.5

Rated by 44 users

5 11x
4 15x
3 10x
2 1x
1 5x
0 2x

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Reputation explained

Reputation rating of Springbok Casino explained

Take a look at the explanation of factors that we consider when calculating the reputation rating of Springbok Casino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

6.0/10
Casino group revenues (last 4 years): Medium
Terms and conditions: Very unfair
Blacklists: None
Size to complaints ratio : Good
Other factors: Slightly negative

Has this casino done something unfair to you?

Unfair terms and conditions

  • This casino applies withdrawal limits to winnings from progressive jackpots.
  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: R100,000 / month

Complaints about Springbok Casino and related casinos (25)

1 Opened 7 Not solved 4 Solved 13 Rejected

Complaints directly about Springbok Casino

Complaints about related Thunderbolt Casino (3)

Unresolved Our verdict

No reaction, passive regulator

Black points: 668 (334 for this casino) Same management
Disputed amount: 52,000 kr.
Thunderbolt Casino
6.0/10 Questionable reputation
Submitted: 15 Feb 2021
Discussion

Springbok Casino Discussion

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Payment methods

Springbok Casino payment methods

Browse an overview of payment methods supported by Springbok Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method   Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Skrill Skrill R20 - R25,000
R500 - R25,000
No Fee
2 - 3 days
Neteller Neteller R20 - R25,000
R500 - R25,000
No Fee
2 - 3 days
ecoPayz ecoPayz R25 - R25,000
R500 - R25,000
No Fee
2 - 3 days
VISA VISA R150 - R2,000
Not Available -
Mastercard Mastercard R150 - R2,000
Not Available -
Diners Club Diners Club R150 - R2,000
Not Available -
Neosurf Neosurf R150 - R2,000
Not Available -
Bitcoin Bitcoin R250 - R30,000
R500 - R25,000
No Fee
2 - 3 days
Wire-transfer Wire-transfer Not Available R1,500 - R25,000
No Fee
20 days
Easy EFT Easy EFT R71 - R100,000
Not Available -
SID Secure EFT SID Secure EFT R25 - R100,000
Not Available -
Discover Discover R150 - R2,000
Not Available -
Bitcoin Cash Bitcoin Cash R250 - R30,000
Not Available -
Litecoin Litecoin R250 - R25,000
Not Available -