Sugar Casino - Player’s withdrawal has been delayed.

Ich warte schun nunmehr 4 wochen auf meine auszahlung was kann ich denn tun ich werde immer nur verdröstet sie würden dran arbeiten

Dear Thomas,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Could you please confirm that you passed the KYC verification? Have you ever made a successful withdrawal before?

Additionally, please forward any relevant communication between you and the casino to kristina.s@casino.guru, if there is any.

Looking forward to hearing from you.

Best regards,

Kristina

Ich habe an christina geschrieben

Thank you very much Thomas for your reply and emails. I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

Danke

Hello Thomas,

I looked at your complaint and will do my best to help you. I would like to invite Sugar Casino into this conversation. Can you please specify what is the problem with player’s withdrawal?

We would like to ask the Sugar Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Sie haben bezahlt😁😁😁

Danke für die hilfe

Dear Thomas,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Viliam Casino.Guru