Hello Veronika,
I havent received information about if my suspension will be canceled.
They gave me reason of account closure: Inappropriate Behavior, I think is because I complained to them about slow deposit process time. Complaining about slow process time and asking support what have they done to resolve this issue isnt Inappropriate Behavior.
They send me an email saying:
Hello davex3,
We're sorry to let you know that your Slotpot account has been permanently closed due to activities that violated our Terms and Conditions.
We're dedicated to maintaining a safe and fair gaming environment at Slotpot. Following our policies and guidelines is crucial for this. Your activities were identified as violating these rules, and as a result, we had to take this action!
Reason:
Inappropriate Behavior
You can find more information about our Terms of Use on our website.
Best Regards,
Slotpot Accounts Team
I was waiting at the time for 2h and they were working hours and working day, yesterday around 15:00 to 17:00.
I havent done KYC due to that it was only my 2nd deposit, if I would have won I would have done KYC.
Hello Veronika,
I havent received information about if my suspension will be canceled.
They gave me reason of account closure: Inappropriate Behavior, I think is because I complained to them about slow deposit process time. Complaining about slow process time and asking support what have they done to resolve this issue isnt Inappropriate Behavior.
They send me an email saying:
Hello davex3,
We're sorry to let you know that your Slotpot account has been permanently closed due to activities that violated our Terms and Conditions.
We're dedicated to maintaining a safe and fair gaming environment at Slotpot. Following our policies and guidelines is crucial for this. Your activities were identified as violating these rules, and as a result, we had to take this action!
Reason:
Inappropriate Behavior
You can find more information about our Terms of Use on our website.
Best Regards,
Slotpot Accounts Team
I was waiting at the time for 2h and they were working hours and working day, yesterday around 15:00 to 17:00.
I havent done KYC due to that it was only my 2nd deposit, if I would have won I would have done KYC.