HomeComplaintsRaging Bull Slots Casino - Player’s withdrawal has been delayed.

Raging Bull Slots Casino - Player’s withdrawal has been delayed.

Amount: A$4,000

Raging Bull Slots Casino
Safety Index:Above average
Submitted: 26 May 2020 | Case closed : 10 Jun 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Australia is experiencing difficulties withdrawing his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

absolute joke.10-7day process..after 27 days went to online chat where they said cannot wire to this bank,need different bank account.


When I question this they say I have attitude and cut me off chat.

Public
Public
3 years ago

Additional comments from the player:

Saying same lies.


Automated crap.

All excuses.


No contact.

Stalling.

Fraudsters.

Scum.

Theives.

Private
Private
3 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
3 years ago

Dear Colin,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. We will contact the casino and ask for their cooperation in resolving your problem, but, before we do so, could you please advise if this was your first attempt to withdraw winnings? Have you been offered any alternative method to transfer your funds?

In the meantime, I would suggest checking our review for the Raging Bull Casino: https://casino.guru/raging-bull-casino-review-1

„The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months)."

„That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster."

Nevertheless, I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Public
Public
3 years ago

Dear Colin,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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