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HomeOnline casinosSisal Casino review
Sisal Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (14)
  • Skrill
  • Neteller
  • PaysafeCard
  • VISA
  • Mastercard
  • PayPal
  • PostePay
  • Wire-transfer
Withdrawal limits
 per week
€4,999
 per day
€999
Sisal Entertainment S.p.A.
2013
> $100,000,000
OverviewBonusesUser reviews3Safety Index explainedDiscussion1Payment methods14

Sisal Casino Review

This review examines Sisal Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. In terms of player safety and fairness, Sisal Casino has a High Safety Index of 8.3, which makes it a recommendable casino for most players. Keep reading our Sisal Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of Sisal Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Sisal Casino review, we extensively examined and analyzed the Terms and Conditions of Sisal Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Sisal Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find Sisal Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, Sisal Casino has achieved a Safety Index of 8.3, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: To the best of our knowledge, Sisal Casino is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Sisal Casino.

Sisal Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Sisal Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Sisal Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 10 complaints about this casino in our database. Because of these complaints, we've given this casino 2,174 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Sisal Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of Sisal Casino so far, and the score is only determined after a casino has accumulated at least 10 reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Sisal Casino company information and licenses

Sisal Casino belongs to Sisal Entertainment S.p.A. and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

Sisal Casino has a gambling license in Italy. Their license was granted by Agenzia delle Dogane e dei Monopoli.

Note: Sisal Casino is related to brick-and-mortar casinos and betting establishments. Judging solely by the casino's online platform, it would receive a lower Safety Index. However, because of the presence of physical venues and the trustworthiness they lend to the online casino, its Safety Index has been increased.

About payment methods and win and withdrawal limits

Sisal Casino accepts 14 payment options. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, PayPal, PostePay, Wire-transfer, Bank transfer, Skrill 1-Tap, Bonifico, BancoPosta, Poste Italiane, SisalPay.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 999 per day No win limit
EUR 999 per week
EUR 3,996 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Sisal Casino.

Language Website Customer support Live chat
Italian Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Sisal Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Sisal Casino to be average.

Sisal Casino slots and casino games

You can play these types of games at Sisal Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 52 casino game providers are available. This includes NetEnt, Novomatic, Playtech, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Thunderkick, Betsoft Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, iSoftBet, Nextgen Gaming, ELK Studios, Ezugi, Barcrest, Habanero, Lightning Box, 1X2 Network, Booming Games, 2By2 Gaming, Iron Dog Studio, NeoGames, Greentube, Portomaso Gaming, Inspired Gaming, Origins (playtech), Game360, Vikings (playtech), Authentic Gaming, Shuffle Master, Spribe, WMG, Giocaonline, Bet Digital, PlayPearls, Worldmatch, Cristaltec, CAPECOD Gaming, NazionaleElettronica, Espresso Games, Synot Games, Skywind Group, Stakelogic, Gamevy, Octavian, Light & Wonder, Rarestone gaming, Play Labs, Red7.

Bonuses and codes offered by Sisal Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Sisal Casino based on the data from our database.

Note: Visit our separate page on Sisal Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (14)
  • Skrill
  • Neteller
  • PaysafeCard
  • VISA
  • Mastercard
  • PayPal
  • PostePay
  • Wire-transfer
Withdrawal limits
 per week
€4,999
 per day
€999

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
No keno
Scratch cards
eSports betting
No crash games

Language options

Italian website
Only Italian customer support
Only Italian live chat

Game providers

Show all (52)
  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Big Time Gaming
  • IGT
  • ELK Studios

Casino screenshots

sisal_casino_homepage_desktop
sisal_casino_game_gallery_desktop
sisal_casino_promotions_desktop
sisal_casino_homepage_mobile
sisal_casino_game_gallery_mobile
sisal_casino_promotions_mobile

Positives

  • Backed by land based shops
  • Unique games filter
  • Mobile casino application for iOS and Android
  • Live dealer games are available

Negatives

  • Company focuses on sports betting rather than the casino
  • Low monthly withdrawal limit
Casino Bonuses

Sisal Casino bonuses

Browse all bonuses offered by Sisal Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (3)

User reviews of Sisal Casino

This is a place to share experience with Sisal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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Write a review
Casino Guru
We want players to understand gambling.
• 4 months ago
Sisal is a good site, honest and paying!! I played on various games, I won and withdrew via Skrill, paid on time, the support is fast and competent!!
  • Quick withdrawals
  • Fair and paying games
  • Fast and competent support
  • Good graphics
  • After each live game, you must log in again!!
• 2 years ago
an excellent site I found myself well, few bonuses but simple to use and withdrawing is simple not like on planetwin or other sites that try them all hoping that you will replay your winnings while trying to withdraw
  • fast and quick withdrawals
  • document requests contained
  • professionalism and transparency
  • few bonuses
  • very poor vip plan
• 3 years ago
The worst I've seen. They make you dizzy, they drive you crazy, they ask you for papers five times over, when it seems that everything is correct they ask you again for another paper that you had already sent them a week ago, etc. Shame, come on. You feel helpless. It shouldn't be tolerated. Very bad
  • poor customer support
  • They don't give you a solution
  • They do not accept documents that other bookmakers have admitted to me
  • lead you to despair
Safety Index explained

Safety Index of Sisal Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sisal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Italian):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about Sisal Casino and related casinos

(25)
25All1Opened10Unresolved5Resolved9Rejected

Complaints directly about Sisal Casino

Show more complaints (+10)
Discussion

Sisal Casino Discussion

Discuss anything related to Sisal Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Sisal Casino payment methods

SkrillNetellerPaysafeCardVISAMastercardPayPalPostePayWire-transferBank transferSkrill 1-TapPoste ItalianeSisalPayBonificoBancoPosta

Currencies

EUR
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