Thank you for your response and the evidence, Nick / Raging Bull
Dear thertz961,
After reviewing the data provided to me by Nick, I am afraid I am no longer able to pursue this case. There is sufficient, detailed evidence of multiple accounts linked with personal information, IPs, and cookies. Under these circumstances, I will not be able to help you with this and this complaint will now be rejected. Casinos have a very strict policy regarding multiple account cases that have been used in this way. The casino's rules are accepted upon registration, and players are obliged to read them before acceptance. Only 1 account is permitted per person, and bonus abuse is strictly prohibited.
I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.
Best regards,
Michal
Thank you for your response and the evidence, Nick / Raging Bull
Dear thertz961,
After reviewing the data provided to me by Nick, I am afraid I am no longer able to pursue this case. There is sufficient, detailed evidence of multiple accounts linked with personal information, IPs, and cookies. Under these circumstances, I will not be able to help you with this and this complaint will now be rejected. Casinos have a very strict policy regarding multiple account cases that have been used in this way. The casino's rules are accepted upon registration, and players are obliged to read them before acceptance. Only 1 account is permitted per person, and bonus abuse is strictly prohibited.
I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.
Best regards,
Michal