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PlayiO Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (41)
  • Skrill
  • Neteller
  • PaysafeCard
  • Mastercard
  • VISA
  • PostePay
  • Neosurf
  • Zimpler
Withdrawal limits
 per month
$7,000
 per day
$500
NovaForge Ltd
NovaForge Ltd
2024
> $1,000,000
OverviewBonusesUser reviews14Safety Index explainedDiscussion84Payment methods41

PlayiO Casino Review

Our independent casino review team has taken a detailed look at PlayiO Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. PlayiO Casino scored an Above average Safety Index of 7.4, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Continue reading our PlayiO Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of PlayiO Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of PlayiO Casino, we have looked closely into the Terms and Conditions of PlayiO Casino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based upon our estimates and collected information, we consider PlayiO Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention PlayiO Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

Taking into account all factors in our review, PlayiO Casino has scored a Safety Index of 7.4, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Terms and Conditions of PlayiO Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayiO Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about PlayiO Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

PlayiO Casino user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

So far, we have received only 14 player reviews of PlayiO Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company data

PlayiO Casino is owned by and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

PlayiO Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.

Payment methods, win and withdrawal limits

PlayiO Casino supports 41 payment options. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, PostePay, Neosurf, Zimpler, Bitcoin (BTC), Siru Mobile, Bank transfer, Santander, Skrill 1-Tap, blik, Mach, Khipu, Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Tether (USDT), MiFinity, Jetonbank, UTORG, Bitcoin Cash (BCH), USD Coin (USDC), Cardano (ADA), Dogecoin (DOGE), PIX, Rapid Transfer, MuchBetter, Voucher, CashtoCode, Bybit, SticPay, Itaú, Pago Efectivo, Bradesco, Interac e-Transfer, Interac, Banco do Brasil, WebPay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 500 per day No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 160,000 per day
HUF 2,100,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 425,000 per day
CLP 5,950,000 per month
CZK 12,500 per day
CZK 175,000 per month
NZD 1,000 per day
NZD 13,000 per month
PEN 2,000 per day
PEN 30,000 per month
PLN 2,000 per day
PLN 31,500 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at PlayiO Casino in the table below.

Language Website Customer support Live chat
Slovak Yes Yes Yes24/7
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Czech Yes Yes Yes24/7
Greek Yes Yes Yes24/7
French Yes Yes Yes24/7
Arabic Yes Yes Yes24/7
Slovenian Yes Yes Yes24/7
Croatian Yes Yes Yes24/7
Hungarian Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7
Polish Yes Yes Yes24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PlayiO Casino, managing your account, withdrawals, or other matters. PlayiO Casino has an average customer support, judging by the results of our testing.

PlayiO Casino slots and casino games

PlayiO Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 98 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Betgames, FBM Digital Systems., Turbo Games, Platipus, Amigo Gaming, Spinmatic, Apollo Games, G Games, NetGaming, OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, On Air Entertainment, Mascot Gaming, Amusnet (EGT), PlayPearls, Givme Games, PGsoft (Pocket Games Soft), Ela Games, OctoPlay, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, 3 Oaks Gaming, Shady Lady, Vibra Gaming, Spinberry, 7777 gaming, Smartsoft Gaming, Swintt, Felt Gaming, Tequity, BF Games, Spribe, Gamomat, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, VoltEnt, Leap Gaming, Ortiz, Gamebeat, Kajot, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Golden Hero, Apparat Gaming, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play.

PlayiO Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by PlayiO Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on PlayiO Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (41)
  • Skrill
  • Neteller
  • PaysafeCard
  • Mastercard
  • VISA
  • PostePay
  • Neosurf
  • Zimpler
Withdrawal limits
 per month
$7,000
 per day
$500

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (16)
English customer support
All languages (16)
English live chat
All languages (16)

Game providers

Show all (98)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Apricot (Microgaming)
  • Big Time Gaming

Casino screenshots

playio_casino_homepage_desktop
playio_casino_game_gallery_desktop
playio_casino_promotions_desktop
playio_casino_homepage_mobile
playio_casino_game_gallery_mobile
playio_casino_promotions_mobile

Positives

  • Simple and clean website design
  • Huge selection of game providers
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Bonuses not available for all countries
  • Limited responsible gaming options

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Small international casino
Casino Bonuses

PlayiO Casino bonuses

Browse all bonuses offered by PlayiO Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (14)

User reviews of PlayiO Casino

This is a place to share experience with PlayiO Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 month ago
I had a very bad experience with this casino. I waited two weeks to receive a €22 withdrawal. Every time I contacted live chat, they kept saying the same thing, that my withdrawal was being processed. The support was unhelpful and the process was too slow. I don’t recommend this casino to anyone.
  • Slow withdrawals
  • unhelpful support
  • repetitive live chat replies
  • long waiting times
  • poor communication
• 3 months ago
Dear team,

I would like to inform you that Playio Casino finally completed my payment and I received the money.

However, I want to express my complaint about the way they handled the case:
• My withdrawals were delayed by over 2 weeks, which is excessive.
• I wasn't receiving any responses to my emails, which made me feel very insecure.
• I had to contact you to get action on their part.

I believe that other players, without help or patience, might have lost their money with so much suffering.

Thank you for your support and I believe it is important that this casino's behavior remains on record so that other players can be protected.

Best regards,
Alexander Komnos
  • Delay of more than 18 days in withdrawal
• 5 months ago
Overall, the casino's website is well-developed. Modern and very appealing. The selection of games is also overwhelming.

However, I warn against playing in this casino:

The casino closed my account after a withdrawal and confiscated my winnings. Only after filing a complaint through CasinoGURU and contacting the authorities did I receive my payout more than six months later. Why my account was closed and why my winnings were initially withheld remains unclear. The casino has not yet issued a statement on this matter.
  • Visually well-designed website
  • Large selection of games
  • Account closed without giving reasons
  • Payments confiscated, only after complaining to CasinoGURU did I receive the payout after more than 6 months
  • Customer service is incompetent and works with tax modules
• 7 months ago
An absolute disgrace. I've been asked for weeks to delete my account. According to the terms and conditions, this happens within 24 hours. I'm still able to play after 8 weeks. Due to several problems and complaints, I was offered and accepted a settlement. Since then, I've received no response and no money. The casino has simply ignored me!
  • Account was not deleted for weeks despite several requests, was simply ignored
  • I accepted the offer of mediation, but have not received any response since then
• 7 months ago
The presentation is good, BUT you NEVER have a chance of winning anything, and if you read a lot of online reviews, then something seems amiss. I've asked several times to close my account, but instead I keep getting new emails with tempting offers that are illegal. This casino smells like a rip-off; there's no addiction prevention, no way to check whether licenses or audits are in place. STAY AWAY!!!
  • Nothing !
  • Lots of deposits, so be careful!!
  • Never a chance of winning
  • Annoying email, even though I have requested account deletion several times
  • No addiction prevention
  • Rip-off at the highest level
• 8 months ago
I enjoyed playing, and with luck I managed to win. However, I have €3500 pending withdrawal. On March 18th I made the first withdrawal request and today is the 25th and it's still pending review. It's ridiculous....
  • Many game options
  • Various payment methods
  • Mega Delayed Payments
  • Automatic messages
  • Service, they always repeat the same thing.
  • Small and delayed withdrawal limits
• 8 months ago
I occasionally play in this casino the games run as they should have had several good wins 1 payout came after 4 days let's see how it goes with the 2nd one the 4 days is definitely too long but no matter the money comes
  • Many games
  • Slots run smoothly
  • Non-sticky bonuses
  • Even with free spins with deposit there are no winning limits
  • 500 max payout per day
  • Slow payout 4 days
• 9 months ago
These Curacao casinos have so many rules to withdraw and the terms and conditions makes it impossible to withdraw.
These Curacao sites say their casino is random, I don't see anything random when they have non-extant scatter or bonus game plays and the dead spins are unreal. This scam casino blocked my payment history, I tried Chrome, Firefox on my PC, 2 different mobiles, none would give me access to check. contacted an agent to hear excuses, lies, but they didn't resolve the block and I find that to be a scam due to no responsible gaming tools. Again I will say 99.9% Curacao casino sites are corrupt.
  • Okay selection of games.
  • They closed my account with my request.
  • Not anything else to mention.
  • Their site is from Curacao.
  • Unfair T&C.
  • Wager 10 times your deposit without a bonus.
  • Withdraw was too long, and not instant, 3 to 6 days.
  • Disabled payment history
  • Non-extant scatters or bonus plays.
  • Dead spins are outrageous, not fair, nor random
• 9 months ago
The worst casino I've ever dealt with. I lose all the time. 0 withdrawals. Support has been ignoring my request to close my account for half a month now.
  • Slow withdrawal
  • When I request to block my account, they ignore me.
• 1 year ago
Hello,

I requested a withdrawal of over 400 euros on October 28th. The sum was finally paid out to me after 3 days. Today is November 11th and I still haven't received my withdrawal. The live chat just keeps saying there are delays, an obvious delaying tactic to encourage cancellation. But I won't do that!

I really only recommend this casino to people who want to play certain games that aren't available anywhere else. Otherwise, keep your distance, you'll wait forever for your money...

  • Large selection
  • Good games and winnings
  • Lots of cashback
  • Payout takes way too long
• 1 year ago
I have used Playio for approximately 6 months and after an initial poor experience with my first withdrawal, the customer service, withdrawal timeframes and overall experience has improved significantly.

I would recommend contacting via email for customer support if there are account verification requirements on first withdrawal.

I have had zero issues with withdrawals once my first one was resolved and the timeliness of my withdrawals has improved and I often receive them well under the processing period outlined in the T&Cs (3 days).

The game selection is great, multiple deposit methods including crypto and PayId.

The overall experience is great and after the initial frustration of the first withdrawal and verification, I would recommend this online casino.
  • Payment methods
  • Game selection
  • Instant deposit
  • Customer service
  • Withdrawals aren’t instant
• 1 year ago
I requested for withdrawal and it's been many days and still it shows in under review staus. They ask me for document to verify my account, my account is verified still they aren't giving my withdrawal balance.

Very very very disappointing service from this casino.
  • Nothing is positive about this casino
  • Late withdrawal.
  • Aasking for documents and after providing documents.
  • Always give same answer for verification.
• 1 year ago
Absolute Disgraceful how this Casino treats there members, Customers
They have all their seperate departments set up all over the world in different countries ,making communication with each other a very long process
Wild dogs on the street would get more respect than this Casino gives towards there members
Over 50 hrs in trying to resolve an issue with a game being Frozen during the Free Spins Bonus page
Over 4 hrs awaiting a response with there customer service representatives, 5 in total
After the outcome being resolved 50 hrs later not even an apology or email stating game is ready to go,
No free spins bonus offered or anything for compensation for your hrs waisted awaiting there resolve,,
Then they delete your account for asking for some free spins for all those hrs waisted waiting and checking emails for those 50 hrs
Bottom of the Barrel this casino,
You that desperate to have a gamble, and want to get treated like a Dog, this the place for you, go for it
  • Nothing, will never Win
  • Bottom of the Barrel Casino
PlayiO Casino
Dear Customer,
Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
Sincerely,
The Playioteam
• 1 year ago
Another ribidi casino where the chances of winning are non-existent (I already had several accounts in ribidi and never managed to win anything). Rtp is close to zero - and I can compare it in casinos of other operators. I made a recording of 17 hours of play...no wins above 10x stake. There is no responsible gaming. Chat does not help either close or freeze your account. You have to write an email with the reason and they still don't close. Such casinos have one advantage... they discourage you from playing in any casino :) that's really how it works.
  • Number of games
  • Color page
  • Rtp = 0
  • No responsible gaming
  • Ribidi license
  • Low withdrawal limits
PlayiO Casino
Dear Customer,
Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
Sincerely,
The Playio team
Safety Index explained

Safety Index of PlayiO Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayiO Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.4/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
    T&C copied from the casino's website (in English):
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low withdrawal limit: 30,000 S/. / month

Complaints about PlayiO Casino and related casinos

(66)
66All6Opened0Unresolved37Resolved23Rejected

Complaints directly about PlayiO Casino

Show more complaints (+10)
Discussion

PlayiO Casino Discussion

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Payment methods

PlayiO Casino payment methods

SkrillNetellerPaysafeCardMastercardVISAPostePayNeosurfZimplerBitcoin (BTC)Siru MobileBank transferSantanderSkrill 1-TapKhipuPago EfectivoMachItaúBanco do BrasilBradescoblikMiFinityUSD Coin (USDC)Ripple (XRP)Dogecoin (DOGE)Bitcoin Cash (BCH)Tether (USDT)Litecoin (LTC)Ethereum (ETH)CashtoCodeUTORGSticPayVoucherJetonbankCardano (ADA)InteracWebPayInterac e-TransferRapid TransferBybitMuchBetterPIX

Currencies

USD, CAD, EUR, AUD, BRL, CHF, CLP, CZK, HUF, NOK, NZD, PEN, PLN, ZAR
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