OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion

Michaela S.

05/2026

Read our Bally Bet Sportsbook & Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

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Pros and cons

Mobile casino application for iOS and Android
Live chat support is available 24/7
Simple and clean website design
Live dealer games are available
Fast withdrawal processing based on players experience

Software provider filter not available

Casino screenshots

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bally_bet_casino_ontario_promotions_desktop

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Bally Bet Sportsbook & Casino Review

This review is all about getting a clear picture of Bally Bet Sportsbook & Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.

We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Bally Bet Sportsbook & Casino scored a High Safety Index of 8.6, which is why it could be considered a favorable option for most players in terms of fairness and safety. Our full Bally Bet Sportsbook & Casino review offers details that can help you decide whether this casino is right for you.

Safety Index – Bally Bet Sportsbook & Casino fairness and safety

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Bally Bet Sportsbook & Casino review, we carefully went through and inspected the Terms and Conditions of Bally Bet Sportsbook & Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Based upon our estimates and collected information, we consider Bally Bet Sportsbook & Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

Based on our findings, no important casino blacklists feature Bally Bet Sportsbook & Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

Taking into account all factors in our review, Bally Bet Sportsbook & Casino has scored a Safety Index of 8.6, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Bally Bet Sportsbook & Casino T&Cs

Each time we review a casino, we go through its Terms and Conditions to check how fair they are. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Bally Bet Sportsbook & Casino to be mostly fair.

Note: You can see our specific T&Cs findings in detail here.

Player complaints regarding Bally Bet Sportsbook & Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 7,311 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Bally Bet Sportsbook & Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Based on the 12 user reviews of Bally Bet Sportsbook & Casino in our database, it has a Mixed User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company information

Bally Bet Sportsbook & Casino is owned by Bally's Management Group, LLC, and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.

Bally Bet Sportsbook & Casino is licensed by iGaming Ontario in Ontario.

Payment options, withdrawal limits and win limits

Bally Bet Sportsbook & Casino supports 3 deposit methods. This includes: VISA, Mastercard, Interac e-Transfer.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at Bally Bet Sportsbook & Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Bally Bet Sportsbook & Casino, your account, withdrawals, or anything else. According to our tests and collected information, Bally Bet Sportsbook & Casino has a good customer support.

Casino games and slots available at Bally Bet Sportsbook & Casino

Players can enjoy these types of casino games at Bally Bet Sportsbook & Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 44 game providers are available. This includes NetEnt, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Bally's Corporation, Posh Monkey Studios, Lightning Box, Gameburger Studios, PearFiction Studios, Barstruck, Slingo, Oros Gaming, Reel Kingdom, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, High Limit Studio, Shuffle Master, SpinPlay Games, Nailed it! Games, Fortune Factory Studios, All For One Studios (ALL41), Everi, Roxor, Design Works Gaming (DWG), Northern Lights Gaming, Games Global, Just For The Win, Gaming Realms, Light & Wonder, Foxium, Snowborn Games, Stormcraft Studios, Coin Machine Gaming, Aristocrat, Triple Edge Studios, AreaVegas, Crazy Tooth Studio, Infinity Dragon Studios.

Bally Bet Sportsbook & Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

Unfortunately, we currently do not have any bonus offers from Bally Bet Sportsbook & Casino in our database.

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

Owner Bally's Management Group, LLC
Operator Bally’s Canada Inc.
Established 2022
Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bally Bet Sportsbook & Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Mostly fair

Issues found: 1

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio

Good

Total complaints: 22

Opened 0
Unresolved 7
Resolved 4
Rejected 11

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Neutral

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Ontario (iGO)
Verified

Unfair terms and conditions

Winnings may be forfeited if card counting strategies are detected
Show full rule and our analysis

Complaints about Bally Bet Sportsbook & Casino

All(22)
Opened(0)
Unresolved(7)
Resolved(4)
Rejected(11)

Player's withdrawal is delayed.

Disputed amount: 8,840 USD₮

Player's deposit issue remains unresolved.

Disputed amount: C$400

Player’s account has been closed and funds confiscated.

Disputed amount: 5,990 USD₮

Player's account is closed and winnings are confiscated.

Disputed amount: $2,700

Player's winnings have been confiscated.

Disputed amount: $11,000

Player’s withdrawal is delayed due to KYC issues.

Disputed amount: 1,024 USD₮

Player faces issues with KYC verification.

Disputed amount: $1,864

Player’s account has been closed.

Disputed amount: $5

Withdrawal of player's winnings has been delayed.

Disputed amount: C$599

Player's winnings are confiscated due to bonus violation.

Disputed amount: ¥100,000

Show all

Submit a complaint

Games

Explore the game selection available at Bally Bet Sportsbook & Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 11 Not Available: 4

Game providers

Show all (44)

Casino Bonuses

Bally Bet Sportsbook & Casino bonuses

Browse all bonuses offered by Bally Bet Sportsbook & Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

Payment methods

Payments

Browse an overview of payment methods supported by Bally Bet Sportsbook & Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment methods

Transaction limits

Withdrawal limits

Not limited for CAD

Win limits

Unknown

Currencies

Traditional

Supported Fiat currencies.

CAD

Customer support

Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

Language options

Website

Available in 1 language

English

Live chat

Available in 1 language

English

Customer support:

Available in 1 language

English

Live chat rating

Good

Average response time: 5m

Based on 5 tests

12 May 2026

Michaela S.

Good

27 May 2025

Zuzana C.

Not measured

Good

10 Oct 2024

Zuzana C.

Not measured

Good

20 Oct 2023

Natalia B.

Not measured

Subpar

25 Aug 2022

Tomas K.

Not measured

Good

User reviews

User reviews of Bally Bet Sportsbook & Casino

This is a place to share experience with Bally Bet Sportsbook & Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 12 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 4 months ago

There is no business inside the casino. I am allergic to tumbleweed. Betting online is miserable. Making a withdrawal is impossible. They will be out of business soon that's a fact

Worst withdrawl

• 1 year ago

I have been playing on Bally for a few years and log in to play most days. I take part in a lot of promotions every week and for most of the time I enjoy playing. I would like to addd though that although I play a lot of the Jackpot games I have never come close to winning a jackpot. I feel like it's just made up names they add to make people sign up. Make me feel as though they are controlling the results and I never have a chance.

• 1 year ago

I’ve been using this for a while and it’s been a smooth experience. The site works well, deposits go through instantly, and withdrawals have been quick and problem-free. Support replies fast and gets things sorted when needed. Overall, it’s a reliable platform.

• 1 year ago

Your account is now verified.
First cryptocurrency deposit → first cryptocurrency withdrawal.
Withdrawal request → Additional documents required 24 hours later.
24 hours later → Not accepted and withdrawal canceled.
teeth?
Why?
Do I have to wait 24 hours to hear the reason?
It takes 24 hours for one round trip communication.
I kept asking what's going on now and saying it was a waste of time and then I got blocked lol I wasn't being rude, it was just a normal opinion.
I guess it's annoying.
No, I'm serious about it, and it takes 24 hours to respond to inquiries every time...
When can I withdraw money?
There are also pictures of the exchange,
I'm blocked, but if I don't get approval it will take another 24 hours for one conversation?
What is this place?

Cashback only.
キャッシュバックだけ。

I feel bad about everything
いろいろ気分悪い

• 1 year ago

I withdraw $40.10 and $30 , in their site they said withdraw process in 48 hours but not received now is one week I contact customer service, they put me on hold for 45 minutes they did nothing , no answer , very poor customer service.

this casino wont respond customer service did nothing, did not received withdraw

• 1 year ago

When I tried to withdraw my balance, I was told that I needed to bet 5 times the amount I deposited, so I had to play for $X, but when I calculated it myself, the amount was off by about double.

I continued playing reluctantly and my balance increased by about 70%, so when I said I wanted to withdraw it, I was told to withdraw using the same method I used to deposit, and when I did so, the withdrawal was refused.

When I told them that, they asked me to transfer the money into their account, but when I did so, they refused again.

I was told to submit the application documents again, and after doing so, I was told I would then be able to withdraw the money without any problems, so I did so and was relieved to see that it was under review. However, after waiting a week, I still hadn't received the money, so I started to feel suspicious. When I checked, I found that all traces of my application had been erased and my balance had been set to zero.

I thought this was strange, so I investigated and found that I had been playing a video slot machine that I had never touched before. When I complained, I was told that my account may have been used without my permission, but that it was my own responsibility, and no apology was given.

I followed the instructions as instructed and they even said I would be able to withdraw the money, but it was canceled without my permission, and I can't believe that there would be unauthorized access at this timing.

My personal opinion is that it's clearly a scam, but since there's no evidence, I've given up.
However, as the safety indicators here show, this is a casino you should never play at.

It is definitely best not to get involved, as there are many cases of people not only in Japan but also in other countries having their balances unfairly confiscated.

I sincerely want my money back.

none.
なし。

Even though I followed the instructions, my withdrawal was refused. My non-play history was increasing without my permission and my balance was reduced to zero.
案内通りに対応したにも関わらず出金拒否をされた
プレイしていない履歴が勝手に増えており残高を０にされていた

• 2 years ago

I’ve won at least $3000 two times playing online with this casino. However, this was before it renamed itself Ballys. They currently have a new gaming platform in which I’ve won at the most $900.

Nice array of games

• 2 years ago

This casino is one of my main go to places to play. Easy deposit and withdrawal options. Withdrawing never takes more than a business day or two for direct bank transfer. I love most that they have their RTP settings at the highest. There are a few Igaming casinos that have the highest RTP settings and quite frankly those are the only casinos I touch.

I do wish they had a better VIP program and I hope to see Dead or Alive on there soon along with No Limit City slots but otherwise an overall positive experience.

Fast payouts
Quick verification
Highest slot RTP settings
Nice mobile app
Responsive customer support

Not a great VIP rewards programs
No Net Ent or No Limit City slots

• 2 years ago

Don't be fooled by the instant bonus with no wagering requirements! When you make a deposit, the wagering requirements are 5x, so it's almost impossible to withdraw money. Most casinos have wagering requirements of 1x to 2x.

I am unable to reply to the comment from Casino Secret below, so I will edit the original text.
Please refrain from making comments that say Casino Secret is better than others. Your comment only contains some good opinions. There are many people around me who are suffering from not knowing the wagering requirements for cash. Even if you request improvements to make the cash wagering requirements more clearly disclosed to support, they will not respond at all.

Bally Bet Sportsbook & Casino

Thank you for your feedback. Many players enjoy it and receive withdrawals.
If you have any questions, please contact customer support.

• 2 years ago

My account was closed without permission and I could not withdraw $1300.97. This is a site that only collects personal information, so please do not access it unnecessarily! It is dangerous!

Malicious sites that can't even withdraw money Customer support for collecting personal information can't connect
出金すらできない悪質なサイト
個人情報収集目的である
カスタマーサポート繋がらない

Bally Bet Sportsbook & Casino

Dear butei241001

Regarding the closure of the account, the decision is made by the department in charge according to the terms of use.
Please check with customer support regarding the reason for the closure.
Also, as stated in Section 6 of our privacy policy,
Please be assured that we have taken strict security measures to protect your personal information.

• 2 years ago

I have had nothing but problems with the slots. Constant error messages that requires a shut down. Bally Bet informed me that the problem is with a specific game provider. This couldn't be farther from the truth. In fact every game be it slots or table games constantly shut down for one reason or another. They made no effort to resolve this. It is my intention to file a complaint to both Bally and the regulatory commission.

They pay quickly.

Major software issues with all games

• 3 years ago

Well, how do I put this. I won and made a withdrawal. The withdrawal was kicked back, I sent in what they needed, and the agent I was working with confirmed everything was a go. Four days later, nothing. I went back into the casino, and contacted a live agent, who passed me to another agent, and then another pass, and yet again one more pass - by this time, I wasn't in a good mood.
Fourth agent says I seem to want this withdrawal urgently, I said that was not the issue, the issue is it's been 4 days and I haven't gotten a confirmation on this withdrawal via email which always happens before the funds are e-transfered to the bank account, and at this point, I had waited over the weekend, plus the three days, which felt like eternity of course.
The agent then told me that my words had "raised a flag", and that they would be closing my account immediately. The blood drained from my face, of course, as I realized that they were literally closing me out and I had a pending withdrawal, which seemed to go through just fine with the agent that helped with it days earlier... Could this be happening??? Needless to say, I was somewhat in shock - I was getting a vibe that they were grasping at anything to NOT release my money, and their reason was absurd. Apparently, because I had asked why my funds weren't processed yet and that perhaps one could USE the money sooner than later and that this was taking far too long considering the agent that helped me with the withdrawal seemed to have no issues, was congratulating me and so on... at this point, I was FURIOUS. I asked for a manager to contact me, asap. And that I would be more than happy to close the account AFTER my withdrawal was done. The agent agreed that that was what would happen. And that I would get my funds.
Two days later, I get a phone call from "the manager". This person, later in the conversation and AFTER telling me she was a manager, accidentally admitted she was not in fact a manager. WHAT THE HECK! She spoke very rudely, she was condescending and if I may add not overly well-spoken. She was VERY combative, and frankly had no idea what she was talking about, I could tell as I listened to this person babble on about things that had nothing to do with this situation. She then told me that I would NOT be receiving my funds. My blood, at this point, was BOILING OVER. I had not done anything extreme, or wasn't being difficult - Plain and simple, I was being gaslighted by the casino. It seemed (to me) that they simply didn't want to part with their $800.
I asked for her name and employee ID, and said I was going to contact the iGaming commission about this as there was absolutely NO reason to go to these lengths, etc... In the end, and after speaking to many other agents/managers/who knows what they were, I did get my funds, but, I happily closed the account after only 1 time having played there.
It was a terrible experience. It clearly seemed that Bally Bet was eluding that I had "problem", due to saying "don't you think a person could USE the money sooner than later, I know I certainly can" (I believe those were my actual words) - I reminded them that if you look, I have made one deposit and only ONE, and it was for $20. I had been lucky enough to win, and never go back. Beware folks, this casino definitely had a sketchy vibe. I am grateful for the win, but the stress, the impersonation of being a manager, the unfair treatment and lies... I'll pass.

Decent games, this casino is much like CanPlay and Fallsview - same layout, same games etc...

The agents seem to make their own rules as they go
extremely long withdrawal times
extremely rude agents
unusual tactics

Discussion

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