The player seems to have difficulties accessing his account. We rejected the complaint because the player didn't respond to our messages and questions.
I have received many emails from your casino and every time I try to access the page it makes me impossible because it is unreliable or confidential. Greetings.
Dear Jose,
I’m sorry to hear you can’t access your account. Have you received any explanation from the casino why your account is blocked?
Best regards,
Peter