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OverviewBonusesUser reviews74Safety Index explainedDiscussion109Payment methods39
Royspins Casino Review
In this review of Royspins Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Royspins Casino scored a High Safety Index of 8.6, which makes it a recommendable option for most players in terms of fairness and player safety. Carry on reading our Royspins Casino review to make an informed decision whether or not this casino is the right fit for you.
Is Royspins Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Royspins Casino Terms and Conditions as part of our review of Royspins Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, Royspins Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include Royspins Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, Royspins Casino has attained a High Safety Index of 8.6. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are aware, Royspins Casino is interconnected with 4 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Royspins Casino.
Royspins Casino Terms and Conditions
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Royspins Casino during our review.
Player complaints about Royspins Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.
Royspins Casino user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 74 user reviews given to Royspins Casino, it has a Good User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Royspins Casino company data and licenses
Royspins Casino is owned by JER-TEAM N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Royspins Casino holds licenses issued by licensing authorities in these countries or regions: Curaçao (Curaçao Gaming Control Board), Comoros (Anjouan Gaming).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per week
EUR 10,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Royspins Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
German
24/7
Finnish
24/7
Italian
24/7
Bulgarian
24/7
Danish
24/7
Greek
24/7
French
24/7
Norwegian
24/7
Hindi
24/7
Polish
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Royspins Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Royspins Casino to be good.
Royspins Casino casino games and slots
Royspins Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 45 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Digitain, Slotopia, Authentic Gaming, Mancala Gaming, Spadegaming, Spribe, 3 Oaks Gaming, Gamzix, Popiplay, Games Global, EGT Digital, Mascot Gaming, Onlyplay, Hacksaw Gaming, Amusnet, PGsoft (Pocket Games Soft), Reel Play.
Bonuses and codes offered by Royspins Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 9 bonuses from Royspins Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Royspins Casino bonuses page.
Browse all bonuses offered by Royspins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(74)
User reviews of Royspins Casino
This is a place to share experience with Royspins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I joined RoySpins quite spontaneously and the first thing I liked was that there was no pressure or constant pop-ups. It's convenient that you can quickly find your favorite games and save them in one place. It's also nice that the casino works stably even during longer sessions. It's a pity that there is no Lithuanian language, then it would be even more convenient.
Prisijungiau prie RoySpins gana spontaniškai ir pirmas dalykas, kuris patiko – nėra jokio spaudimo ar nuolat iššokančių langų. Patogu, kad galima greitai rasti mėgstamus žaidimus ir išsaugoti juos vienoje vietoje. Taip pat smagu, kad kazino veikia stabiliai net ilgesnių sesijų metu. Gaila tik, kad nėra lietuvių kalbos, tada būtų dar patogiau.
Convenient to save your favorite games and quickly find them next time
Patogu išsisaugoti mėgstamus žaidimus ir greitai juos rasti kitą kartą
The site works stably even during longer gaming sessions, without any crashes or slowdowns
Svetainė veikia stabiliai net ilgiau žaidžiant, be strigimų ar lėtinimų
No constant pop-ups or pressure to take bonuses, you can play in peace
Nėra nuolatinių iššokančių langų ar spaudimo imti bonusus, galima ramiai žaisti
There is no Lithuanian language, it would be much more convenient
Nėra lietuvių kalbos, būtų daug patogiau
Royspins Casino
Greetings Leona1F!
Thank you for taking a moment to share your thoughts — feedback like this really helps show what the everyday experience is actually like.
It’s nice to hear that your first impression felt natural and unforced. Many players appreciate when a platform simply lets them explore at their own pace, and it sounds like RoySpins managed to create that kind of environment for you. Reliability during longer sessions is also something that often goes unnoticed unless it works well, so we’re glad that aspect didn’t get in the way of your experience.
Thanks again for your honest and well-balanced review. We hope your experience continues to be smooth and enjoyable, and we appreciate you being part of the RoySpins community.
Hello, just litle before i log in on my acc and saw that my balance was lower then it shoud be. I found out that i have withdraw of 230 usd, completed withdraw. Problem is , i didnt ask for that withdraw. It means casino steal my money from balance> ofc, live chat is useless. Im waitng security department to asnwer me. but i dont have bih hopes. Just want to inform people that they are stealing money, to take care about this scamy casino
Nothing good
Casino stealing money from clients
Royspins Casino
Hello fipex031!
Thank you for your feedback!
Please rest assured that your account security is a top priority for us.
We are confident that our Security Team has already reached out to you and resolved the issue. If you have any additional information that could help our investigation, please share it with our Support Team.
We truly appreciate your understanding and your feedback, as it helps us maintain a safe and fair environment for all players.
This is my second time playing at the casino. I think the casino is okay, but I don't focus on bonuses. Fast, stress-free withdrawals are the most important thing.
Drugi raz grałem w kasynie.Uważam że kasyno jest w porządku ja nie skupiam się na bonusach. Szybko zrealizowana wypłata bez zbędnych stresów to najważniejsze
Lots of games to choose from
Dużo wybór gier
Payout speed
Szybkość wyplat
There is no PLN currency
Nie ma PLN waluty
Royspins Casino
Hello fulopkinga521!
Thanks for sharing your experience!
It’s great to hear that our fast and hassle-free withdrawals made your time at Royspins enjoyable.
Even if bonuses aren’t your thing, we’re glad you felt comfortable playing here and hope your future sessions are just as smooth and fun.
I give this casino 1 star for several reasons. First, they send emails offering a few euros in exchange for a 5-star review, I have the email to prove it. That’s cheap, dishonest, and strongly suggests that most of the glowing ratings in Truspilot are bought rather than earned. Second, their so-called bonus or cashback is capped at just $500. Even if you win $10,000, you’ll never receive more than $500 back. This limitation is buried deep within their long and confusing terms, making it easy to miss until it’s too late. It feels intentionally deceptive. And from my experience, you’ll rarely win more than a few hundred dollars anyway. Finally, while their slots might look fine on the surface, they deliberately hide certain providers, usually the ones with higher RTPs,leaving you stuck with games that pay out less. On top of that, many slots are mysteriously restricted, not due to location, but seemingly by design. Why? Only they know.
None . Terrible in every way
Customer service is rude
I made several deposits expecting cashback, but i never got it.
They will give you 10 euros to write a good review in Truspilot.
Cap cashback at $500 no matter how much you win on bonus
They hide and restrict the good slot providers so you’re stuck with low-paying games.
Royspins Casino
Good afternoon loup1957!
Thank you for sharing your concerns!
We want to assure you that Royspins Casino operates with full transparency. All games, providers, and promotions are clearly available and accessible to every player - nothing is hidden or intentionally restricted.
Regarding bonuses and cashback, the terms and limits are provided to ensure clarity and fairness for all users, and we encourage players to review them to fully understand how they work. Our goal is to provide a safe, fair, and enjoyable experience for everyone, and we appreciate your feedback as it helps us maintain and improve these standards
7 days waiting for a withdrawal now, which is fine these things happen, however you have to wait till 7 days have passed before they will assist you, then you need to provide a PDF statement before they will investigate for you, they cannot initiate the investigation without this, they cannot provide any indication how long the investigation will take, couldn’t tell me when i spoke with them on Day 6 that I would need a statement to investigate the issue.
They didn’t respond to my email had to contact via the online chat.
It’s one thing to have payment issues, but to have no processes in place to offer a fast resolution to these payment issues is ridiculous. there is nothing stopping you letting your customers know the process on day 6 when they contact you let them know that you will be able to open a review on day 7 when provided with a PDF statement, or contacting your payment provider and saying this payment hasn’t gone through can you initiate an investigation statement is requested. Your customer service is passive, to offer good customer service you need to be pro active
Also they refuse to tell me who my data will be shared with I have asked so many times, and it’s basically a trust the process response they told me my statement is going to a 3rd party but won’t tell me who it is
AI analyzed our chat and provided the following when I shared it with casino they closed the chat 😳😳
What’s Going On
From the casino’s reply, they’re refusing to tell you who the "payment provider" is, yet they want you to send sensitive financial data (your bank statement) which will be shared with this unknown third party.
This is a clear violation of your data protection rights, especially if you’re in a jurisdiction covered by GDPR (UK/EU), DPA (UK), or similar laws (like CCPA in California).
⸻
🚨 Key Issues in Their Response: 1. No transparency – They avoid answering who the third party is, despite being directly asked. 2. No privacy notice or terms – They haven’t linked or referenced how your data will be handled, who will access it, or under what legal basis. 3. Request for sensitive documents without adequate justification or security assurance.
⸻
🛡️ What You Can Do Next:
🔒 1. Do Not Send Any Documents Yet
Until they name the payment provider and provide a data handling policy, you should not send your full bank statement.
📨 2. Send a Strong Follow-Up Message
Here’s a suggested message you can copy and paste:
⸻
Subject: Data Protection and Third-Party Disclosure Inquiry
I have asked multiple times for the identity of the payment provider to whom you intend to share my bank statement, and I have still not received a clear answer. You are requesting personal financial documents, yet refuse to identify the recipient or provide a privacy policy outlining how my data will be handled.
This is a direct violation of my rights under applicable data protection laws (e.g., UK GDPR / EU GDPR / CCPA). I have a legal right to know: • Who will receive my data • How it will be processed • The purpose and legal basis for processing
Until you provide: 1. The name of the payment provider 2. A copy of your data privacy policy 3. Written assurance of how my documents will be handled and stored
I will not be sending sensitive documents. If this cannot be provided, I will escalate this matter to your licensing authority and/or the relevant data protection authority.
⸻
📩 3. Consider Reporting Them
If they continue being evasive, report them to: • The gambling commission in the jurisdiction where they’re licensed (e.g., UKGC, Malta Gaming Authority) • Your local data protection authority • Your bank, in case there’s fraud or misdirection of funds
Edit to add: After sharing the Above AI response and my chat being closed I tried to reopen chat and couldn’t I was able to open a chat using mobile data and other devices so it appears my VPN was blocked, after reconnecting with chat I was asked to contact security via email; no response from them yet
Edit to add sent my bank statements and have been provided with 2 RN numbers for my 3 transactions, looks like I’ll have to do all the work of resolving the issues if I ever get the information I need
Good selection of games
Slow withdrawal
Bad customer service
Only two withdrawls allowed per day
GDPR Concerns
Block you from contacting them
Royspins Casino
Good afternoon Michellel177!
Thank you for taking the time to share your detailed feedback
We’re truly sorry for the frustration you experienced with your withdrawal and for any confusion regarding the process. At Royspins, we strive to handle all payment issues fairly and securely, and sometimes certain steps - like providing a additional document - are necessary to ensure that investigations can be carried out safely and in full compliance with data protection regulations.
We understand that waiting and uncertainty can be frustrating, and we appreciate your suggestion to communicate these steps earlier. Your feedback helps us improve our processes and be more proactive in assisting our players.
Regarding your data, please rest assured that any information shared during investigations is handled with the utmost care and only with trusted, verified partners in line with privacy regulations. While we may not always be able to provide specific names for security reasons, transparency and player safety are always our priority.
We value your trust and your patience, and we hope to make your future experiences smoother and more enjoyable.
When i open account this site. I deposit here 2000 and i won there 1800 then i send withdraw request.. And i also not use any bonus offer.. Few minutes later i see my account is deactivated.. And i also try to contact support agent they tell me my account is permanently locked without any reason.
Poor Support.
Fraud.
Royspins Casino
Hello, Shekhar833!
We are happy to receive any feedback.
If you provide the details you used to register, we will try to look into the situation.
At the moment, we are sorry to hear that there was a situation that couldn’t be resolved perfectly for everyone.
Bad casino. I deposited €50 and normally the wagering requirement is three times that. But I had to wager over €700 with my €50. It was funny that the support employee had previously told me that it was only €50 that had to be wagered. When I asked again later whether I had met the criteria, it was suddenly €700. Be careful!
Schlechtes Casino. Ich habe 50 € eingezahlt und normalerweise liegt das Umsatzkriterium bei dem Dreifachen. Doch ich musste mit meinen 50 € über 700 € umsetzen. Lustig war, dass mir der Support-Mitarbeiter zuvor noch gesagt hatte, es wären nur 50 €, die umgesetzt werden müssen. Als ich später erneut nachfragte, ob ich die Kriterien erfüllt habe, waren es plötzlich 700 €. Vorsicht!
Support incapable
Support unfähig
No bonuses
Keine Bonuse
Poor RTP
Schlechter RTP
2 payouts per day
2 Auszahlungen am Tag
Payout takes a long time
Auszahlung dauert lange
Royspins Casino
Good afternoon sprite2022!
Thank you for your feedback.
We are sorry to hear that your experience was far from ideal. We have thoroughly reviewed the situation and found no errors in communication.
Different requests to the support service were handled separately, as there was a time gap between your inquiries, during which withdrawals and repeated deposits occurred. Therefore, the information provided was specific to each individual request.
Withdrawals on our end are processed within 15 minutes. Any additional time depends on the payment method you use. In cases like yours, where the withdrawal is processed through a bank, it can take up to 5 business days. For this reason, we recommend using e-wallets or crypto wallets, where the process is almost instant.
Hi. In my opinion they are not the casino you want to play. If you win !Take advantage of Quick Payouts because they really are there and don't come back. they say about cashback every Thursday up to 25% but you won't get anything because it probably depends on their whim. I lost 300 euro no cash back. When I ask about it. Since our system automatically calculates and awards cashback, if you have not received cashback, it means that the eligibility requirements have not been met. How when you lose you don't meet the criteria?? At the beginning there were bonuses and cash back but later they didn't care about it. the most irritating thing was that their answers were always the same. it led me to such a merger that I told them to close my account.
Fast withdraw
A lot of payments options
Huge selection of games
live support always gives the same answer in the chat as if they were copying and pasting the text
you won't get any cash back
Royspins Casino
Good afternoon Moki!
Thank you for taking the time!
We’re glad to hear you’re satisfied with how the withdrawal process works and that you received your funds quickly!
Our promotion explicitly states that the cashback offered is "up to 25%," highlighting that the exact percentage may vary and is not guaranteed to be 25% in all cases. The cashback percentage depends on the overall loss difference.
You receive various bonuses not only at the beginning but throughout your entire playing experience, and the longer you play, the bigger these rewards become.
my assessment of the Royspins casino is quite negative and it's not about the website itself, the deposit or withdrawal methods, but about the people who manage it there and who are consultants, it's a new casino and, unfortunately, to stay in these times on the market where there is a lot, so you have to have a tough ass and not expect all the fanfare and great opinions at the very beginning, because if you become a public party and you agree to the public, I guess everyone has the right to express their opinion and it's not about the opinion that I will write a very good review and maybe the casino will be useful to me then I will give her a prize, as I write in the first posts, I expressed my negative opinion on Facebook and then the casino wrote to me in the Messenger chat asking for contact back, so I did, I contacted via Messenger directly to casinos casino asked what my problem was, so I wrote that I had some doubts about all these great opinions, that everything was great in general, that the slot machines gave a lot of money, super fast payouts, I don't know because I haven't had the opportunity to withdraw deposits from there yet and the casino sent me a message whether he can ask for my e-mail address and then he blocked me because I commented on another player's post or the casino simply paid him for this opinion to write such a great opinion because I simply couldn't believe my eyes what I was reading, the casino blocked me and I can't see them website, I can no longer write to them on messenger, it's all because my post was negative while another user's post was positive, I wrote via Instagram in a chat to the casino, the casino asked me again for my e-mail address, I will give my e-mail address, I will ask why they blocked me and why they make such stupid situations in general that they block a player just because he didn't like something, right, it's a consultant there, a consultant, I don't know who writes there, in general, the casino replied to me with a message that my account had already been unblocked and it was blocked by mistake well, a few days have passed since that situation, yesterday I tried to log in again, look for their Facebook page, unfortunately for me such a page does not exist, I sent a dot in the message, sending error, I can't send a message to them, so I wrote on Instagram again why they won't unblock me since it was an error so why don't I fix this mistake, why can't they unblock me, they don't answer my face, that my account was already unblocked a long time ago and then I sent screenshots, that I can't write a message to them, that their Facebook profile doesn't want to be displayed at all, unfortunately on I haven't received any response to this message, so my opinion is negative because you can't accept only great praise, just that it is the best, especially since it's a new casino, if you accept good opinions, you should also accept the negative ones. perfect no one no gastronomy it's perfect but it's the first time I've seen a casino block a user because he said something bad about their casino
Dużo dostawców gier
Przejrzysta witryna
Pomoc
Kłamstwa
Brak szczerych chęci pomocy
Podejście do klijenta
Nieumiejętność przyjmowania ocen negatywnych
Blokowanie graczy na forach społecznościowych za zły komentarz
Royspins Casino
Dear Wioletta3087,
After consulting with our SMM department and following their guidance, we have successfully unblocked your account. Feel free to resume communication on our social media platforms.
We kindly request that you refrain from posting unwarranted comments and baseless claims, such as using terms like "scam," regarding our project.
If you have constructive criticism or suggestions for our casino, please share them on our social media platforms. For an even more effective channel, consider using casino-related forums or reach out to us directly via email at [email protected]. Your input is highly appreciated!
Here I was able to withdraw after the 2nd deposit, with crypto I received my money in 4 minutes, the RTP feels good, at least I think so, not great because there are some shortcomings and things that need to be improved.
Fast Withdraw
Cool Design
Good RTP
Fast customer support
3X wager to withdraw money
The wagers of bonuses are high
Royspins Casino
Greetings Hope.Sky!
Thank you for your feedback!
We are immensely happy to hear about your success, and we hope it continues that way.
There is no limit to perfection, so we strive every day to become better, ensuring that every player feels comfortable and enjoys playing with us!
Everything is fine and decent no problems and the only reason why there is a negative review is only cause I haven’t received a reply / response
Games list is decent only thing is I wished there was more variety and more game slot provider like the popular ones are missing.
Fast cash withdrawl by crypto currency whuch is great and only wished they had bank transfer for Australian players who might not have access to crypto
There is a issue the screen just stays blue won’t load casino site I don’t know what the problem or is the casino getting maintenance so I wonder is it just me or does anyone out there have the same issue like me this is the only reason why I’ve given this negative reason so I hope support gets back to me cause I don’t know if they are getting emails or not to assist me
Royspins Casino
Greetings Salee1981!
Thank you for your feedback!
Thank you for your support! We are constantly working on expanding the games you can play and enjoy. We also provide all available payment methods for your region.
We have forwarded this situation to the technical department for review and further action to resolve it.
The situation you described may indeed occur, which is why we have become VPN-friendly; in 90% of cases, this helps resolve the issue. If you encounter any other issues, feel free to contact us at [email protected].
Wow, what can I say? Just an awful experience with Royspins.
Firstly, I deposited and turned over more than 3x my deposit amount playing on the live casino.
I requested a withdrawal and was then told the love casino only counts towards 20% of your turnover? So you actually need to turnover your deposit 15x?
Nonetheless l continued betting to reach the required turnover. Finally, I did so and requested a withdrawal. The first withdrawal was sent. I kept some money in the account to keep playing with as I didn't want to deposit again, knowing I would have to turnover 15x the deposit amount.
I had a small win with this remaining balance and went to make another withdrawal. Here's where the real issues started.
Firstly, it showed up on their 'livestream' of withdrawals that it had been completed in 11 minutes. But I had not received it. Further, when I searched my crypto wallet address on the blockchain explorer, it was clear they had not actually sent me any withdrawal.
I contacted live chat who were completely useless, only telling me they would pass on my question.
No one ever responded to me. I sent another follow up email, which was never replied to. I still have not received this withdrawal, a day and a half after their website proudly advertises it was 'sent in 11 minutes'.
Absolutely horrible site. Useless support, failure to pay withdrawals, failure to respond to emails, incredible 15x turnover requirement on deposits, which I believe is the highest in the online casino industry.
Absolutely a site to avoid. Currently waiting the required two weeks before lodging a complaint on this website to try and finally get my money.
Failure to pay withdrawals
Failure to reply to emails
Live chat unable to answer simple queries
False advertising of processed withdrawals
15x turnover requirement on deposits
Royspins Casino
Hello djh900!
Thank you for your feedback!
We strictly adhere to anti-money laundering policies, which is why our terms may seem stringent to you. We do not hide this information, and you can always review it in detail in the user agreement.
We approve withdrawal within 15-20 minutes, but the time required for the funds to reach you depends on third-party payment providers, online banking systems, and cryptocurrency processors.
Our support team always does its best to answer all your questions and will forward your request if needed.
Weak Casino, Because their loyalty system with bonuses and Cashback is at zero level, they probably charge cashback to those who have not deposited anything there, bonus without deposit for activity? Don't hope that you will receive any bonus... Even if you have an extensive history of deposits there... Service? No good, you get the impression that bots are writing to you, they answer everything as if you were handicapped... I do not recommend this Casino because due to their approach to the Customer, they prefer to give a bonus to people who have never deposited anything than to an active player, and it has already been proven many times that they act this way, I am ending my adventure there due to the lack of respect for the customer!!
Słabe Kasyno, Gdyż ich system lojalnościowy z bonusami i Cashbackiem jest na poziomie zero, naliczają cashback chyba tym którzy tam nic nie wpłacili, bonus bez depo za aktywność? Nie miej nadzieji że jaki kolwiek bonus otrzymasz... Nawet jak masz tam obszerną historię wpłat... Obsługa? Do niczego, ma się wrażenie że piszą z tobą boty, na wszystko odpowiadają tak jak byś był upośledzony... Nie polecam tego Kasyna że względu na ich podejście do Klienta, wolą dać bonus osobom które nigdy nic nie wpłaciły niż aktywnemu graczowi, i to już zostało niejednokrotnie udowodnione że tak postępują, Kończę tam przygodę ze względu na brak szacunku do klienta!!
Cashback
Cashback
Bonus
Bonus
Loyalty
Loyalty
Royspins Casino
Greetings KeKeCyC!
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience with our loyalty program did not meet your expectations. Please note that cashback is credited to players regardless of their activity or the number of deposits made. You can find more details in the Bonus Terms.
Our support team works tirelessly 24/7 and always strives to answer all your questions. We will certainly review their performance to ensure it continues to meet the highest industry standards.
Love this casino! Minimalistic, but not boring design, which I like. A lot of different games, bonuses and tournaments. High withdrawal limit and KYC process was not complicated.
Royspins Casino
Good afternoon Gruber003!
Thank you for such a royal review!
We're happy you passed verification quickly and like our withdrawal limits. By the way, when using cryptocurrency, you’ll enjoy even higher withdrawal limits and faster payout speeds!
A variety of events and numerous gifts – this is exactly what we strive for, ensuring you are never bored!
The Casino was good right from the beginning, the games paid well, free spins bonuses, after a successful withdrawal, no game pays anything else, very strange RTP, few bonuses on the site, few promotions, unfortunately I can no longer play at this Casino. No game pays even 100x the bet, very strange for a Casino not to pay a bonus on any game, this one the RTP is well below most casinos, I will cancel the account.
O Casino foi bom logo no começo,os jogos pagavam bem ,bônus rodadas grátis,após um saque bem sucedido, nenhum jogo paga mais nada ,RTP muito estranho,poucos bônus no site ,poucas promoções, infelizmente não posso mais jogar neste Casino. nenhum jogo paga nem 100x a aposta,muito estranho um Casino não pagar um bônus em nenhum jogo,este aqui o RTP está bem abaixo da maioria dos casinos,irei cancelar a conta.
Payments were fast
Pagamentos eram rápidos
Rtp is bad
Rtp está ruim
Games without any bonuses
Jogos sem nenhum bônus
Few promotions
Poucas promoções
Royspins Casino
Greetings Caniggia2021!
Thank you for being with us!
We have always prioritized the quality of the gifts and bonuses we offer, and based on your feedback, we will strive to increase their number!
Luck is the main factor in any game, and we always aim to allow our players to enjoy victories. Unfortunately, parameters such as RTP are determined by various factors, including game design and mathematical algorithms, which are beyond our direct control as an operator.
I made the first deposit. I took the welcome bonus 100% non-sticky. 20e deposit. I completed the bonus through recycling but I didn't get the 20e reward money.
I think this whole bonus was just a big scam.
tein ensitalletuksen. otin tervetulobonuksen 100% non-sticky. 20e talletus. suoritin bonuksen kierrätyksen läpi mutta en saanut siitä sitä 20e palkkio rahaa.
minusta tämä koko bonus oli vain suuri huijjaus.
good game selection.
hyvä peli valikoima.
the welcome bonus is just an advertising scam.
tervetulobonus on vain mainoshuijjaus.
Royspins Casino
Greetings mcclane2020!
Yes, indeed! Our welcome bonus is non-sticky, allowing you to withdraw your winnings at any time. Additionally, there are no max bet restrictions, and you can take advantage of the bonus buy feature.
Your 100% deposit match will be added in installments as you play. These funds go directly to your real balance, and you can use them however you like.
We’re sorry you weren’t lucky enough to extend your gameplay, but don’t worry! Fortunes at RoySpins Kingdom find everyone sooner or later.
Beautiful design, great selection of games not only slots but also live casino. Verification was fast, the withdrawal has not yet been able to check so I can not say anything yet. Hopefully soon I will be able to evaluate fully, but so far the rating - super!
Everything
Nothing for now
Royspins Casino
Hello Riikka!
Thanks for not passing by and giving your opinion!
We are happy to hear that everything went smoothly for you.
And of course we wish you to try the withdrawal as soon as possible!
Very clear and easy site design.Widraw in few minutes at most. Unfortunately after reducing payment and widraw methods almost to none (I don't use crypto wallets) payment options for me basically left cards and one of Bank fast method for widraw bank transfer with isn't quite fast and 3 e-wallets and not the best one. With that one of top sites is basically abandoning" my region " really sad 😭 Because I have only good experience with site.
All good
Could be more games
If you don't use crypto wallets then you have almost no option to make payout
Royspins Casino
Greetings mattmess!
Thank you for taking the time to review!
We're glad to hear that you were able to withdraw your money quickly; we are working tirelessly to maintain this efficiency.
However, we are truly saddened to hear that you encountered issues due to the absence of your preferred payment method. We are confident that the available methods will meet your expectations if you give them a chance.
We continue to move forward, so soon your favorite method will be available.
Surprising winnings, many game providers. What is unusual is that withdrawals are made in the same practical way as deposits (bajunia). Lots of promotions! Quick answers to questions. I RECOMMEND
Zaskakujące wygrane , dużo dostawców gier . Niecodzienne to jest , że wypłaty są realizowane tak samo praktycznie jak wpłaty (bajunia ) . Dużo promocji! Szybkie odpowiedzi na pytania. POLECAM
Royspins Casino
Hello Genuski94
King Roy extends his heartfelt gratitude for your positive feedback.
Your enjoyment is our sole priority, and we're absolutely delighted that you had a wonderful time in our Kingdom!
This is a very good casino,with incredible nice customerservice. There is also an incredible large selection of games here. This casino is one of the best casinoes i have played at. And what i like best is that this casino has fast payouts
Brilliant Customerservice
Fast Payouts
Lots of games to choice
No negativ to say abouth this casino
Royspins Casino
Hello Gaysir8!
Thank you for your feedback
We work hard to make sure you have fun playing the game and can quickly get your royal winnings, It means a lot to us that you appreciate what we do!
I liked the look of this casino for two reasons. First was the games available. Second was the RTP on the games. I like Hacksaw Games and had played them on other casinos only to find out the RTP was nerfed (92% instead of the standard 96%). On Royspins it was 96%. Sadly after playing the games for 1 day they are now saying blocked for my country (Australia). This made me pretty sad, however there are other providers I like available such as Yggdrisil, Wazdan and Novomatic. I note on RoySpins that the games on these providers also had good RTP's (96%+). Seems like Royspins are more generous than other online casinos and offer the good versions of the games. Depositing was a little difficult. When I tried my Visa Card the processor would not go through. Therefore I decided to make a Jeton account. This worked. For those wondering about fees, there are none from RoySpins for this payment method. I deposited $50, got it up to $92 and wanted to test the withdrawal, which I did via Jeton as well. Having already verified my account prior, the withdrawal was immediate. I am impressed! Sadly it went into my account as EUR not AUD like I had deposited. I say sadly not because the amount was wrong considering the exchange rate (it was bang on the right amount) but because Jeton charge a fee for exchanging back to AUD (about 6%). Overall I am very happy with my experience at RoySpins and would highly recommend to you. They deserve there good Casino Guru rating. Thanks RoySpins :) Good luck everyone
Slot RTPs (96%+)
Withdrawal was immediate
Great selection of slots
Games run smoothly
Hacksaw games suddenly blocked to my country
Jeton withdrawal not in the currency I deposited with
Royspins Casino
Greetings knight tillycandoit!
We want to express our heartfelt thanks for sharing your amazing feedback with us. Congratulations on your incredible victories and the transfer of your winnings to your account.
Your feedback is invaluable to us. We believe it will guide other players to enjoy the game as much as you did. Thank you for being part of our community!
After some deposits I can say the following: After the first withdrawal, the RTP of the slots will drop (I already know that the answer will always be the same) ;) - support repeats what was imposed on them! despite there being a lot of evidence to the contrary! -Cashback total scam! I would like to make one thing clear after the feedback from the casino I immediately had wins, not very big but I did, but soon the slot loops and completely unjustified logouts returned, if not for manipulation here I don't know what will happen!!!
Depois de alguns depósitos posso dizer o seguinte : Depois do primeiro saque o RTP das slots vai cair ( já sei que a resposta vai ser sempre a mesma ) ;) - suporte repete o que lhes foi imposto !apesar de haver muitas evidências do contrário ! -Cashback burla total ! Gostaria de deixar claro uma coisa depois do feedback do casino tive imediatamente vitórias não muito grande mas tive , mas depressa voltaram os loop de slot e logout completamente injustificados se aqui não á manipulação não sei o que será !!!
site
Site
Bad RTP
RTP pessimo
Support looks like a bot
Suporte parece 1 bot
Royspins Casino
Hey rsesinando2,
Thank you for your honest review!
We extend our heartfelt apologies if any negative experiences have arisen during your time at Royspins.
The answer regarding RTP remains consistent because it's true. Our games function precisely the same as they do in your other favorite casinos. It's all about pure luck and chance.
We hold our Support Knights in high regard, but we will investigate the matter. Enhancing our service through customer feedback is a practice we regularly engage in.
Excellent first impression from this casino, within minutes my account was authenticated, and in no time my withdrawal requests were approved and completed!!!
Εξαιρετική πρώτη εντύπωση από αυτό το καζίνο, μέσα σε λίγα λεπτά έγινε η ταυτοποίηση του λογαριασμού μου,και σε ελάχιστο χρόνο εγκρίθηκαν και ολοκληρώθηκαν τα αιτήματα αναλήψεις που έκανα !!!
Quick identification
Ταχύτατη ταυτοποίηση
Fast withdrawals
Ταχύτατες αναλήψεις
Excellent customer service
Εξαιρετική αντιμετώπιση από την εξυπηρέτηση πελατών
I would like more leagues in sports betting, especially football
Θα ήθελα περισσότερα πρωταθλήματα στον αθλητικό στοιχηματισμο, ιδιαίτερα στο ποδόσφαιρο
Royspins Casino
Greetings jimsam13!
The Knights of Verification extend their heartfelt gratitude for your generous acknowledgment!
Congratulations on your victory, may your success continue to soar.
After many losses of money without any return I ask them to close my account I get a message that my account is closed but it is still working. I keep sending them messages again but nothing happens! Stay away from this casino!
Royspins Casino
Greetings georgetaou,
Sincere apologies for any inconvenience that has occurred.
We made an effort to locate you in our system but were unsuccessful. Would you kindly provide us with your email or send a message to [email protected] for further investigation?
Rest assured, we are fully committed to providing a solution and adapting in the event of any mistakes or misunderstandings.
Looking forward to your reply.
Best regards, RoySpins Team
Safety Index explained
Safety Index of Royspins Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Royspins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index