HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43979Opened864Not solved5513Solved12428Rejected25174
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

13d 22h 30m 3s

Disputed amount: $1,437

Betpanda Casino - Player’s winnings haven’t been received yet.

Betpanda Casino
Safety Index:Above average Submitted: 05 Nov 2024
Case opened Current status

Waiting for a delayed payment

6d 21h 17m 11s

Disputed amount: €840

Heybets Casino - Player believes that their withdrawal has been delayed.

Heybets Casino
Safety Index:Very low Submitted: 05 Nov 2024
Case opened Current status

Waiting for a delayed payment

7d 17h 33m 59s

Disputed amount: €5,000

Player’s winnings haven’t been received yet.

https://mr.bet/at
 Submitted: 05 Nov 2024
Case opened Current status

Waiting for a delayed payment

13d 16h 43m 9s

Disputed amount: $3,400

Betspinz Casino - Player’s withdrawal has been delayed.

Betspinz Casino
Safety Index:Low Submitted: 05 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 14h 47m 49s

Disputed amount: €2,000

Bruce Bet Casino - Player's withdrawal is delayed due to documentation issues.

Bruce Bet Casino
Safety Index:High Submitted: 05 Nov 2024
Case opened Current status

Waiting for player to reply

6d 18h 30m 44s

Disputed amount: €9,000

Betfoxx Casino - Player’s account closure request is being ignored.

Betfoxx Casino
Safety Index:Very low Submitted: 05 Nov 2024
Case opened Current status

Waiting for player to reply

6d 18h 26m 24s

Disputed amount: 600 RM

Jokabet Casino - Player's withdrawal request is delayed due to verification issues.

Jokabet Casino
Safety Index:Above average Submitted: 05 Nov 2024
Case opened Current status

Waiting for player to reply

6d 18h 34m 9s

Disputed amount: €4,106

JackTop Casino - Player's winnings have been confiscated.

JackTop Casino
Safety Index:Above average Submitted: 05 Nov 2024
Case opened Current status

Waiting for player to reply

6d 18h 18m 21s

Disputed amount: €298

BetOnRed Casino - Player’s withdrawal request is delayed.

BetOnRed Casino
Safety Index:High Submitted: 05 Nov 2024
Case opened Current status

Waiting for player to reply

6d 18h 10m 50s

Disputed amount: $600

Jokabet Casino - Player's account has been closed without reason.

Jokabet Casino
Safety Index:Above average Submitted: 05 Nov 2024
Show more complaints (+10)
Showing 1 - 10 of 43,979 complaints
1 2...4398
Go to pageof 4,398 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news