HomeComplaintsPaf Casino - Player is questioning casino’s fairness and credibility.

Paf Casino - Player is questioning casino’s fairness and credibility.

Amount: €600

Paf Casino
Safety Index:Very high
Submitted: 18 Dec 2020 | Case closed : 06 Jan 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Estonia is dissatisfied with the overall casino experience as he didn’t receive his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

Casino cheats not pays out my winnings. I wrote a complaint to the tax office. Now tax office deals with casino. Send them all the proof that casino cheats.

Public
Public
3 years ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Why you haven’t received your winnings?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

 

Public
Public
3 years ago

Hello,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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