HomeComplaintsOppa888 Casino - Player’s experiencing some difficulties with deposit.

Oppa888 Casino - Player’s experiencing some difficulties with deposit.

Amount: 1,000 INR

Oppa888 Casino
Safety Index:Above average
Submitted: 28 Jun 2020 | Case closed : 15 Jul 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from India seems to have problems with his deposit. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

I am send 1000 rupees oppa888 customer services number but not deposit my account 2days complete in mali not receiving my problem please added me my sir

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4 years ago

Dear Sivakumar,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Could you please describe what happened in more details? I am not quite sure I understand exactly your problem.

Are you experiencing this issues with your deposit?

Have you tried asking the casino about this issue? Would you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru? (Or alternatively post it here). Thank you in advance for your reply.

Bets regards,

Kristina

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4 years ago

Please added my money sir

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4 years ago

I am sure you understand I don't work for Oppa888 Casino, but for Casino Guru which operates as an independent website. We cannot track your deposit, as we don't have access to information about your account.


Could you please confirm, that you deposited money, but it was never credited to your player's account? Is that correct?

Edited by a Casino Guru admin
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4 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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4 years ago

Dear Sivakumar,

I’m very sorry but you haven’t answered any of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.

Edited by a Casino Guru admin
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4 years ago

Dear Sivakumar,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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